Customer experience jobs in Astoria, NYCreate job alerts

Create and implement a robust customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization. * Lead ...

Develop and foster an excellent customer experience across Luminance's comprehensive product suite * Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration ...

Support the implementation of customer experience, and initiatives to drive repeat purchases. * Proactively gather customer feedback and provide insights to the Global Customer Care & Community ...

If you're excited about creating meaningful connections with users, enhancing customer experience, and driving the success of our community, this role is for you! This role offers strong growth ...

Deliver an exceptional customer experience through proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to meet customer business ...

Zara USA Customer Service Team management Level 2 (task delegation, feedback, recruit, motivate ... Actual compensation within that range will be dependent upon the individual's skills, experience ...

Bachelor's degree, preferably in business, finance or a related field * 3+ years of working experience in a customer facing role; experience in financial services/credit and/or with subscription ...

No prior experience in this industry? No problem--we provide full training on our technology ... Minimum 4 years of B2B customer service experience, preferably in technology, SaaS, or financial ...

Qualifications Education & Experience * Required : * 3-5 years of customer service experience, including 1-2 years in a senior/mentorship role. * Proficiency in CRM platforms (e.g., Salesforce ...

Customer Success Manager Location : New York, NY (In-Office) Reports To : Director of Partnerships ... have experienced tremendous, profitable growth in 2024, scaling ARR from $0 to $1MM in under 12 ...

This role involves engaging with customers via phone, email, and social media to answer inquiries, resolve issues, and ensure a seamless shopping experience. The ideal candidate is a strong ...

About the role As a Customer Success Manager, you will be the main point of contact for all our ... You will be providing an unrivalled, white-glove experience for our clients across North America ...

The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have excellent communication skills, and be a role model ...

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We ... About the Role As a Customer Success Manager, you will be responsible for owning the end-to-end ...

YOUR BACKGROUND: * 3+ years in customer success or account management within SaaS or marketing ... Proven experience managing digital ad campaigns with expertise in Google and Meta platforms

SKILLS/ EXPERIENCE High School Diploma or Associate degree in Business Administration or certification preferred Minimum of 2+ years of relevant Customer Service experience * Excellent data entry ...

Customer/Client service, and staff management experience. * Good verbal and written skills. * Be comfortable handling escalations and disciplinary actions. * Be able to identify issues/trends and ...

You will be responsible for assisting customers with all issues with their online sports betting ... At least 1 - 3 years' of relevant work experience * Excellent phone etiquette and excellent verbal ...

The Head of Customer Experience will ensure every customer gets the most out of our products, leading five key areas: * Customer Success - Ensure our customers are happy and successful with Korro ...

About the role Band is looking for a full-time Customer Experience Lead to work closely with our founders and to play a leadership role on our GTM team. This role is perfect for someone with high ...

The role of the Brand Experience Team Senior Product Manager is the key owner of the onsite customer experience, dedicated to a specific brand in the client company portfolio. They are a Digital ...

This role ensures a seamless and stable ecommerce experience for all customers and supports a growing digital wholesale channel in close collaboration with the Sales team. This role requires strong ...

You should embody a strong commitment to the overall customer experience, fashion and style sensibility, and exceptional skills in selling. Principal Accountabilities: * Drive for results * Team ...

This includes driving revenue, managing sales, ensuring operational excellence, elevating the customer experience, and making a positive community impact. The ideal candidate is a sales-driven leader ...

You will partner with the GM/SM to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are ...

Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions * Provide exceptional customer service by ensuring that the customer takes priority at all ...

Customer Experience & Brand Representation: * Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values. * Engage customers with the brand ...

You will typically call on the Head of Product, CTO, Head of Innovation, and Head of Customer Experience. * You have built repeatable prospecting and sales motions using modern AI sales tools to ...

Own and streamline customer onboarding, ensuring a seamless experience using internal tools. * Quickly integrate new customers into the platform by configuring workflows and prompts to meet their ...

Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience * Consistently achieve personal and store sales goals; serves clients according to the standard of ...

Assisting the Store Manager with growing revenue by driving sales and business results through customer experience, employee relations, and operations that are aligned with THE GREAT retail operating ...

This role is responsible for delivering key performance metrics through the brand proposition ensuring flawless execution of superior customer experience, establishing high standards of performance ...

Handling client communication The primary focus of this role is retention by creating world-class customer experience and thoughtfully crafting marketing strategies to help clients win. As we are a ...

If you're interested in joining a growing team working to build a unique, world-class advertising organization with a relentless focus on customer experience, you've come to the right place. Specific ...

Drive results through delivering an elevated customer experience both during and after sale service * Cultivate and maintain excellent clientele relationships * Partner with management team to ...

Collaborate cross-functionally with marketing, customer success, and product teams to align on go-to-market strategies and enhance customer experience. * Provide regular coaching, feedback, and ...

We provide an unmatched experience for all of our consumers, thanks to our remarkable Full Time Customer Service Representative team. We are a family, and it is this bond of trust, interdependence ...

The role involves working closely with clients to ensure a perfect fit and exceptional customer experience, reflecting the brand's commitment to craftsmanship and elegance. Key Responsibilities

Provides consistent insight related to the customer experience. * Builds and maintains collaborative + productive environment for total team. Benefits of Employment * Fun and challenging work ...

The Assistant Store Manager is responsible for leading and developing sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered

Maintain and create a library for block body, fit and construction standard per customer. * Experience with Walmart and Costco is a must * Kids apparel experience is a plus

Ensure a great customer experience * Educate and engage customers through product demonstrations * Be a team player (because we spend way too much time together) What's required to get started

... customer experience. • Represent the brand at off-site events, spreading aromatic joy, when given the opportunity. What We're Looking For: • Passion: Genuine enthusiasm for delivering exceptional ...

Essential Responsibilities Customer Experience * Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty. * Aware of industry trends and ...

Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints * Collaborate with PR agencies and other vendor partners * Design ...

So, when we talk to our customers, we are responsible for creating a unique and optimistic experience for them while solving their product or service issues. Are you ready to be successful, advance ...

We are looking for an eager Customer Success Specialist to join our amazing team! We are looking ... If this sounds like you and you have at least 2 years of experience in a similar role, this ...

Deliver an exceptional customer experience Requirements: * Ideally 1 year+ of Sales experience * Passion for sales and results * Strong phone presence and communication skills * Highly ambitious with ...