Volunteer Coordinator
hace 10 días
Ithaca
Job Description Volunteer Coordinator Company Overview: Cayuga Health is the region's leading healthcare system, dedicated to improving the well-being of the communities we serve. Through our commitment to clinical excellence, innovation, and compassionate care, we strive to eliminate barriers to better health. At Cayuga Health, our team is built on values of integrity, collaboration, and excellence. We offer a dynamic and supportive work environment, professional growth opportunities, and the chance to make a meaningful impact on healthcare in the Finger Lakes and Central New York. Position Overview The Volunteer Coordinator plays a key role in building, maintaining, and growing a robust and engaged volunteer program at Cayuga Health. This position works collaboratively within the department and with hospital employees to identify opportunities for organizational benefit from proper deployment and use of volunteers. Handles scheduling, office projects and record-keeping related to volunteers. The Volunteer Coordinator reports to the Senior Director of Philanthropy. Key Responsibilities Volunteer Services (80%) • Responsible for accurate volunteer recordkeeping, including but not limited to processing new volunteer paperwork, maintaining address or membership changes, maintaining sign-in logs and schedules, following up on health records, documenting education, etc., • Uses database system to keep records and generate reports for both department and compliance needs, such as tracking vaccination records., • Responsible for recruitment, onboarding, and scheduling for Cayuga Medical Center volunteers. This includes scheduling volunteers for special events and projects., • Builds strong and growing relationships with internal and external customers, including volunteers, employees, guests, patients, vendors, and the community., • Represents the volunteer department at recruiting events and fairs, online, and on social media., • Attends events and identify opportunities for recruiting additional volunteers., • Assists with organization, planning, and facilitation of volunteer recognition events and annual education., • Ensures all policies, procedures and guidelines (i.e. dress code, artificial nails, fragrance free etc.) are observed., • Is responsible for attending all annual mandatory educational programs as required by position. Ensure all staff and volunteers adhere to safety, security, and infection control protocols., • Assists in Cayuga Gift Shop and works collaboratively with other Gift Shop department staff., • Trains and helps to develop volunteers on their various roles in the gift shop, such as point-of-sale training. Maintains volunteer schedule., • Performs periodic merchandise inventory. Qualifications Required: • Associate's Degree in business, communications, nonprofit management, finance, or a related field, or commensurate experience., • 3+ years of experience in an office setting, with a strong focus on customer service, or administrative support., • Excellent attention to detail and accuracy in data entry., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to handle confidential information with professionalism and discretion. Preferred: • Customer service, strong leadership and team management skills., • Primarily office-based with occasional event support requiring evening or weekend availability., • Ability to stand and walk for extended periods, • Ability to frequently lift 15lbs and occasionally 25lbs., • Must be able to travel between multiple hospital locations as needed Location and Travel Requirements: • Onsite- Cayuga Medical Center: 101 Dates Dr., Ithaca, NY 14850, • Shift- Full Time; Days We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro