JOB TODAY logo

Customer service experience jobs in Ridgewood, New JerseyCreate job alerts

  • Automotive Mechanic
    Automotive Mechanic
    7 days ago
    Full-time
    Fair Lawn

    We are seeking a skilled and dedicated Automotive Mechanic to join our service team. The ideal candidate will have comprehensive experience in automotive repair and maintenance, with a strong focus on diagnosing and repairing a variety of vehicle issues. This role involves working on diverse vehicle makes and models, including GM vehicles, utilizing advanced diagnostic tools and mechanical expertise to ensure optimal vehicle performance and safety. Duties Perform detailed diagnostics using automotive electrical systems, schematics, and diagnostic tools to identify issues accurately. Conduct repairs and maintenance on various vehicle systems including powertrain, transmissions, suspension, alignment, brakes, shocks & struts, tire service, and oil changes. Repair or replace components such as ADAS systems, air brakes, wheel alignments, and auto body parts as needed. Utilize hand tools and power tools efficiently for repairs and maintenance tasks. Conduct diesel engine repairs and maintain diesel-powered vehicles. Perform welding and other mechanical repairs to ensure vehicle integrity. Maintain detailed records of repairs performed and communicate findings clearly to customers. Ensure all work complies with safety standards and manufacturer specifications. Requirements Proven mechanic experience with a strong background in automotive diagnostics and repair. Dealership experience is preferred but not mandatory; however, familiarity with GM vehicles is a plus. Knowledge of automotive electrical systems, schematics, powertrain components, transmissions, and suspension systems. Ability to perform oil changes, brake repairs, wheel alignments, tire services, shocks & struts replacement, and auto body repairs. Experience with ADAS calibration, diesel engine repair, auto estimating, and auto body work is advantageous. Proficiency with hand tools, power tools, welding equipment, and automotive maintenance procedures. Strong mechanical knowledge combined with excellent customer service skills. Ability to read technical manuals and schematics accurately. Valid driver’s license with a clean driving record preferred. This position offers an opportunity to work in a professional environment where your expertise will be valued and continuously developed through ongoing training and hands-on experience in automotive repair. Job Type: Full-time Pay: $15.50 - $21.00 per hour Expected hours: 40 – 55 per week Benefits: Paid time off Work Location: In person

    Easy apply
  • Director of Transportation Insurance Operations & Growth
    Director of Transportation Insurance Operations & Growth
    15 days ago
    $50000–$85000 yearly
    Full-time
    Monsey

    Director of Transportation Insurance Operations & Growth 📍 Location: New York Office 🕒 Work Arrangement: In-office preferred; limited hybrid flexibility available during the first few months About the Company We are a growing transportation insurance organization focused on delivering high-quality insurance placement and risk management solutions to clients across the transportation and logistics space. Our mission is to operate with discipline, professionalism, and a growth mindset—building long-term carrier partnerships while protecting both our clients and our company. About the Role We are seeking a highly experienced Transportation Insurance leader to join our New York office and take ownership of sales strategy, carrier relationships, risk management, operations, technology, and growth initiatives. This is a senior leadership role for someone who is both strategic and hands-on—capable of building structure, holding teams accountable, and scaling a transportation insurance operation the right way. The ideal candidate understands carrier appetites, submission quality, E&O prevention, CRM systems, SOP development, and team leadership—and is comfortable setting high expectations and ensuring work is done correctly. Key Responsibilities Sales Leadership & Team Management • Ensure sales representatives are prospecting and calling on the right accounts, aligned with insurance carrier appetites and underwriting guidelines, • Lead, coach, and hold sales staff accountable for quality submissions, professionalism, and performance, • Interview, hire, onboard, and train new sales and operations team members, • Develop structured training programs for sales, service, and operations teams, • Help design and negotiate commission structures and compensation plans, • Foster a high-performance, growth-oriented culture, • Carrier Relations & Market Strategy, • Research, evaluate, and build relationships with new insurance carriers in the transportation insurance space, • Maintain strong relationships with existing carrier partners and underwriters, • Strategically manage the submission of business to the correct markets, • Monitor carrier appetite changes, market conditions, and regulatory updates, • Risk Management & Compliance, • Apply a strong risk management mindset to all sales and operational decisions, • Protect the company from Errors & Omissions (E&O) exposure through documentation, controls, and oversight, • Develop and launch risk management services for transportation clients, • Ensure compliance with carrier guidelines, internal standards, and regulatory requirements, • Operations, SOPs & CRM, • Design, implement, and enforce standard operating procedures (SOPs) across the organization, • Lead the implementation and company-wide adoption of a CRM system, • Ensure data accuracy, pipeline visibility, and reporting consistency, • Improve business processes to support scalability and operational efficiency, • Technology, AI & Innovation, • Identify and evaluate AI and automation opportunities to improve prospecting, submissions, workflows, and customer service, • Partner with leadership to implement modern tools that increase productivity and reduce risk, • Branding & Marketing, • Support and oversee branding and marketing initiatives, • Ensure the company maintains a professional, corporate, and consistent online presence, • Oversee brand consistency across the website, social media, digital marketing, and client-facing materials, • Collaborate with internal teams and external vendors to align messaging with company values and compliance standards, • Work Location & Schedule, • This role is based in our New York office, • In-office presence is expected, particularly during onboarding, training, and strategic planning, • Limited hybrid flexibility may be available for the first few months, depending on experience and business needs, • Ongoing flexibility may be considered after successful integration and performance, • Qualifications & Experience, • Extensive experience in transportation insurance, • Strong understanding of trucking, logistics, and transportation-related insurance programs, • Proven experience leading, training, and managing sales and operations teams, • Deep knowledge of carrier appetites, underwriting processes, and E&O prevention, • Experience building SOPs and implementing CRM systems, • Strong analytical, organizational, and decision-making skills, • Excellent communication and leadership abilities, • Results-driven with a strong growth mindset, • Why Join Us, • Senior leadership role with real influence on company direction, • Opportunity to build and scale teams, systems, and carrier relationships, • Ability to create long-term value through risk management and operational excellence, • Competitive compensation with performance-based incentives Additionally, we are looking for someone with management skills, capable of leading and developing a sales team with a growth mindset. Knowledge of standard operating procedures (SOPs) and customer relationship management (CRM) systems is essential.

    Easy apply
  • Support Engineer
    Support Engineer
    23 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

    Immediate start!
    Easy apply
  • Real Estate Salesperson
    Real Estate Salesperson
    2 months ago
    Full-time
    Clifton

    Responsibilities: Support clients through the process of buying, selling, or renting properties Stay informed on current market conditions and local real estate trends Offer knowledgeable guidance on property values, financing possibilities, and legal responsibilities Draft, submit, and negotiate offers and contracts on behalf of clients Arrange and host property tours, showings, and open houses Work closely with lenders, inspectors, appraisers, and other real estate professionals Keep detailed, organized records of client communications and transactions Deliver outstanding customer service at every stage of the real estate process Qualifications: Active Real Estate License required Bilingual proficiency in English and Spanish is strongly preferred Excellent organizational abilities with strong multitasking skills Clear and professional communication, both written and verbal Understanding of real estate laws, contracts, and compliance Strong negotiation and problem-solving skills Prior experience in real estate office support or admin work is a bonus Join us as a Licensed Realtor and become part of a collaborative environment dedicated to professionalism, integrity, and client satisfaction. Help guide clients toward their real estate goals while growing your career in a rewarding and fast-paced field. Compensation: Commission-Based — Flexible and negotiable terms. Job Types: Full-time, Part-time, Contract Pay: $100.00 - $100,000.00 per year Benefits: Flexible schedule Professional development assistance Work Location: Hybrid remote in Clifton, NJ 07011

    Easy apply
  • Office Assistant
    Office Assistant
    2 months ago
    Full-time
    Hackensack

    Job Description: Office Assistant Company: Somes Uniform Location: [Insert Location] Employment Type: Full-Time / Part-Time Overview Somes Uniform is seeking a reliable and organized Office Assistant to support daily administrative operations. The ideal candidate is detail-oriented, proactive, and able to work in a fast-paced environment while maintaining excellent customer service. Key Responsibilities • Answer and direct phone calls; take accurate messages., • Greet walk-in customers and assist with basic inquiries., • Maintain and update company files, records, and databases., • Prepare documents, reports, and correspondence as needed., • Handle email communications and schedule appointments., • Assist in order processing, invoicing, and basic inventory coordination., • Perform data entry with accuracy and efficiency., • Coordinate with other departments for smooth office workflow., • Manage office supplies and ensure the workspace is organized., • Perform other administrative tasks assigned by management. Qualifications • High school diploma or equivalent; Associate’s degree preferred., • Previous office or administrative experience is a plus., • Strong communication and interpersonal skills., • Proficient in MS Office (Word, Excel, Outlook) and basic computer applications., • Excellent time management, attention to detail, and organizational skills., • Ability to multitask and prioritize workload., • Customer service oriented and professional attitude. Schedule & Compensation • Schedule: [Insert working hours], • Compensation: [Insert salary range or “Based on experience”], • Benefits: [Optional – Insert if applicable]

    Easy apply
  • Sales Representative – Health & Beauty Products Full-Time
    Sales Representative – Health & Beauty Products Full-Time
    1 month ago
    $50000–$80000 yearly
    Full-time
    Montvale

    Company Overview We are a U.S.-based global distributor specializing in premium Health & Beauty, Personal Care, and Wellness products. With headquarters in the United States and worldwide shipping capabilities, we supply hundreds of brands to retailers, wholesalers, and online sellers across the globe. As we expand into Asia, we are hiring a motivated Sales Representative to join our China team. Position Overview This is a full-time, in-office position The Sales Representative will introduce our company to potential buyers across Asia, build strong business relationships, and support the sales process from initial contact through onboarding. Our U.S. team will provide full training on our product catalog, pricing, logistics, and sales procedures. Key Responsibilities • Identify and contact potential clients across Asia (retailers, wholesalers, online sellers, distributors)., • Introduce our company, product lines, and global distribution services., • Build and maintain long-term customer relationships., • Schedule meetings, follow up on leads, and coordinate communication with our U.S. team., • After training, manage full sales cycles including presenting products and pricing., • Keep organized records of outreach, leads, and activity., • Represent the company professionally in the Asian market., • Qualifications, • 1+ years of sales experience (Health & Beauty or FMCG is a plus)., • Strong communication and relationship-building skills., • Comfortable with outreach and introducing the company to new clients., • Ability to learn our product lines and logistics process., • Fluent in both English and Chinese — spoken and written (must)., • Motivated, reliable, and able to work independently and as part of a team., • Basic computer skills required., • Fluent in both English and Chinese — spoken and written (must).

    Easy apply