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Customer service experience jobs in Ridgewood, New JerseyCreate job alerts

  • Auto Mechanic
    Auto Mechanic
    2 days ago
    Full-time
    Preakness, Wayne

    Overview Join our dynamic automotive service team as an Automotive Mechanic, where your expertise will drive excellence in vehicle repair and maintenance. In this energized role, you'll be at the forefront of diagnosing, repairing, and maintaining a wide range of vehicles, ensuring safety, reliability, and customer satisfaction. Your mechanical skills and attention to detail will contribute to our reputation for top-tier automotive service. We are committed to fostering a positive environment that values your technical proficiency and passion for cars. Responsibilities Perform comprehensive diagnostics using automotive electrical systems, schematics, and advanced diagnostic tools to identify issues quickly and accurately. Conduct repairs on various vehicle systems including engines, transmissions, powertrains, suspensions, brakes, shocks & struts, and steering components. Execute routine maintenance such as oil changes, tire service, wheel alignments, and fluid replacements to keep vehicles running smoothly. Repair or replace critical components like ADAS (Advanced Driver Assistance Systems), air brakes, auto body parts, and welding repairs to ensure optimal vehicle performance. Utilize hand tools and power tools efficiently for disassembly, repair, and reassembly of vehicle parts while adhering to safety standards. Interpret technical schematics and repair manuals to troubleshoot complex automotive electrical systems and mechanical issues. Provide excellent customer service by explaining repairs clearly and offering maintenance recommendations to enhance vehicle longevity. Experience Proven mechanic experience with a strong background in automotive repair across various makes and models; dealership experience is highly valued. Familiarity with diesel engine repair, auto estimating procedures, and GM vehicles is preferred. Hands-on experience with automotive diagnostics software and electrical systems troubleshooting. Knowledge of wheel alignment techniques, suspension systems, tire service procedures, and brake repair methods. Skilled in working with vehicle maintenance protocols including oil changes, transmission repairs, powertrain servicing, and auto body repairs. Ability to operate welding equipment and perform basic auto body welding repairs when necessary. Strong mechanical knowledge complemented by excellent customer service skills to ensure client satisfaction. Join us in delivering exceptional automotive care! Your expertise will keep vehicles safe on the road while advancing your career in a fast-paced environment that celebrates skillful craftsmanship and dedicated service. Job Type: Full-time Pay: $18.00 - $25.00 per hour Experience: Mechanic: 10 years (Required) Work Location: In person

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  • Inside Sales Representative
    Inside Sales Representative
    10 days ago
    Full-time
    East Rutherford

    J. Racenstein Company has been a national supplier of exterior cleaning and building maintenance equipment since 1909. We sell chemicals, tools, and equipment directly to professional contractors across the country. We are looking to hire an Inside Sales Representative who is mechanically inclined and interested in building a career in B2B technical sales. This is a phone-based sales role with hands-on product exposure. What You’ll Do Take inbound customer calls and process orders Sell exterior cleaning chemicals, tools, and equipment Provide product recommendations and application guidance Troubleshoot equipment and answer product questions Follow up with customers to build long-term relationships Identify opportunities to upsell or recommend additional products Product demonstrations Travel to customer sites or industry events if needed Qualifications 1–3 years of sales, customer service, trade, or mechanically related experience Comfortable speaking with contractors and business owners Mechanical aptitude or hands-on experience with tools/equipment Strong communication and problem-solving skills Self-motivated and dependable Willingness to travel as needed Recent graduates with relevant internships or trade experience are encouraged to apply. Preferred (Not Required) B2B, industrial, contractor, or technical sales experience Exterior cleaning, pressure washing, or building maintenance exposure Experience demonstrating products or equipment Why Join Us? Established company with over 100 years in business Paid training and product education Hands-on technical learning Career growth in a specialized industry Work closely with experienced industry professionals

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  • Dry Cleaner Front Desk / Machine Operator (Boiler License Must)
    Dry Cleaner Front Desk / Machine Operator (Boiler License Must)
    14 days ago
    Full-time
    River Edge

    We are seeking a dedicated and detail-oriented Dry Cleaner expert to join our team. The ideal candidate will play a crucial role in ensuring the efficient operation of our machinery, contributing to the overall quality of our services. This position requires a strong focus on customer service and the ability to maintain high standards of cleanliness and functionality in our operations. Duties Operate various types of machinery used in the laundering and cleaning processes, ensuring optimal performance. Perform routine maintenance and cleaning of machines to uphold operational efficiency. Handle cash transactions accurately, including cash register operations and cash handling procedures. Provide excellent customer service by addressing client inquiries and resolving issues related to services offered. Collaborate with team members to ensure timely completion of tasks while maintaining quality standards. Utilize basic math skills for measuring and mixing cleaning solutions as needed. Should be available for Drop off and Pick Up after regular hours. (Minimum 3- 4 days a week) Experience Mandatory experiences in Dry Cleaning Business. HydroCarbon Dry Cleaning machine. Strong customer service skills with a focus on client satisfaction. Basic math skills for accurate handling of measurements and transactions. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Good to Have: Boiler License Driving License Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Opportunities for advancement Work Location: In person

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  • Client & Community Relations Associate
    Client & Community Relations Associate
    22 days ago
    Full-time
    Paramus

    Gratitude Homecare of New Jersey is a locally-owned and operated home care agency based in Paramus, NJ, dedicated to providing compassionate care to elders. Our philosophy revolves around showing gratitude and giving back to the generation that helped raise and nurture us. We are committed to offering personalized and attentive home care solutions that support the well-being and dignity of our clients. Role Description We are seeking a full-time Client & Community Relations Associate to join our on-site team in Paramus, NJ. The role involves managing client relationships, fostering positive connections within the community, and representing Gratitude Homecare's values. Day-to-day tasks include addressing client inquiries, coordinating care services, maintaining strong communication lines with clients and their families, and working collaboratively with the team to ensure a high standard of service delivery. Additionally, the role involves fostering partnerships with community organizations and representing the company at local events. Qualifications Strong interpersonal skills and the ability to build and maintain positive relationships Proficiency in client relations and customer service to provide exceptional support and care Excellent communication skills, both verbal and written, to interact effectively with clients, families, and team members Analytical skills for problem-solving and improving service delivery Experience in a client-facing or service-oriented role preferred Organizational and time-management skills to handle multiple tasks effectively Experience in Home care, home health or hospice preffered Healthcare experience in Bergen & Passiac counties required

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  • Cashier
    Cashier
    27 days ago
    Part-time
    Wayne

    Join our dynamic retail team as a Cashier/Sales Associate, where your energy and enthusiasm will drive exceptional customer experiences. In this role, you will be the friendly face of our store, providing outstanding service while efficiently managing transactions and assisting customers with their shopping needs. Your proactive approach and attention to detail will help create a welcoming environment that encourages repeat business and fosters customer loyalty. Whether handling sales, stocking shelves, or demonstrating products, you’ll play a vital part in our store’s success and growth. Responsibilities Greet customers warmly and assist them with their shopping, product inquiries, and purchases to ensure a positive experience. Operate the POS (Point of Sale) system accurately to process transactions swiftly and securely. Handle cash, credit/debit card payments, and perform cash handling duties with precision. Conduct product demos to showcase features and benefits, encouraging upselling opportunities. Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented. Assist with inventory management through stock replenishment and inventory checks to keep the sales floor organized. Provide excellent phone etiquette when answering inquiries or assisting customers remotely. Support team members with supervising tasks when needed and contribute to a collaborative store environment. Skills Proficiency with POS systems and cash handling procedures to ensure smooth checkout experiences. Previous supervising experience is a plus, demonstrating leadership in retail settings. Ability to conduct engaging product demos that educate customers and promote sales. Bilingual skills are highly valued to connect with a diverse customer base effectively. Strong communication skills to clearly convey information and provide exceptional customer service. Knowledge of retail sales techniques, upselling strategies, and merchandising principles. Experience in grocery stores or similar retail environments is preferred for familiarity with retail operations. Basic math skills for accurate cash register operations and transaction calculations. Excellent phone etiquette for professional remote communication with customers or vendors. Join us in creating an energetic shopping environment where customer satisfaction is at the heart of everything we do! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 28 – 30 per week Benefits: Employee discount Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $16.5 hourly
    Part-time
    Ramsey

    The Front Desk Receptionist is responsible for managing the front office area, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth daily operations. This role requires strong communication skills, professionalism, and excellent organizational abilities. Key Responsibilities Greet and assist visitors in a professional and friendly manner Answer, screen, and direct incoming phone calls Manage appointments and maintain scheduling calendars Handle incoming and outgoing mail and deliveries Maintain a clean and organized reception area Provide basic information about the company, services, or policies Perform data entry and maintain records and files Assist with administrative tasks such as filing, photocopying, and emailing Coordinate with other departments as needed Qualifications High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus) Proven experience as a receptionist or in a similar customer service role Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Strong organizational and multitasking abilities Professional appearance and attitude Skills & Competencies Customer service orientation Attention to detail Time management skills Problem-solving abilities Ability to remain calm and professional under pressure

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    No experience
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  • Outside Sales Representative
    Outside Sales Representative
    21 days ago
    Full-time
    Paterson

    We are seeking a motivated and results-driven Outside Sales Representative to generate new business and maintain strong relationships with existing clients. This role involves meeting customers in person, identifying their needs, and offering solutions that drive sales growth. The ideal candidate is confident, self-motivated, and comfortable working independently in the field. Key Responsibilities Identify and develop new business opportunities through prospecting and field visits Meet with clients at their locations to present products or services Build and maintain long-term customer relationships Achieve and exceed assigned sales targets and KPIs Prepare and deliver sales presentations and proposals Negotiate contracts, pricing, and terms Maintain accurate records of sales activities and customer interactions in CRM systems Monitor market trends and competitor activities Collaborate with internal teams to ensure customer satisfaction Provide regular sales reports and forecasts to management Qualifications Proven experience in outside or field sales preferred Strong communication, negotiation, and interpersonal skills Self-motivated with excellent time management and organizational skills Ability to work independently and manage a sales territory Valid driver’s license and reliable transportation Familiarity with CRM software and Microsoft Office or Google Workspace 1 For Paterson and Newark, New Jersey

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  • CHINESE HEADMASTER CHEF WANTED
    CHINESE HEADMASTER CHEF WANTED
    22 days ago
    Full-time
    Paterson

    Halal Wok Express is seeking a highly experienced HEADMASTER CHEF to join our team. Head Chef is in total control of the kitchen starting from managing the kitchen staff to flavourful dishes/portions/sauce consistency to our customers. Must be bilingual. Responsibilities Prepare everything before customers arrive. Manage kitchen staff on their duties throughout the day. MUST MAKE SURE THAT EVERYONE FOLLOWS THE HYGENE PROTOCOLS Make sure that every dish delivers quality to our customers Coordinate with suppliers to control inventory levels, order ingredients efficiently, and minimize waste through effective inventory control practices. Supervise food handling, cooking processes, and presentation to ensure high-quality dishes are consistently delivered to guests. Oversee catering events and banquet services, ensuring timely preparation and exceptional service quality. Implement training programs for kitchen staff on food safety, culinary techniques, and service standards. Proven culinary experience in Chinese cuisine with a strong background in dining environments. Extensive supervising experience within busy restaurant or catering settings. Familiarity with banquet operations, event catering, and large-scale food preparation. Experience in inventory management, cost control, and food safety practices within the food industry. Previous restaurant kitchen management experience is preferred. REQUIREMENTS: MUST HAVE EXPERIENCE AS HEAD CHEF. MUST SPEAK FLUENT ENGLISH AND MANDARIN MUST BE ABLE TO COMMUTE TO 959 MAIN ST, PATERSON,NJ,07503 OR MUST BE WILLING TO RELOCATE. MUST BE ABLE TO WORK IN A BUSY ENVIRONMENT. MUST CLEAN THE KITCHEN TO SPOTLESS CONDITION EVERY NIGHT BEFORE THE SHIFT ENDS. SEND YOUR RESUME. MUST FOLLOW THE HYGENE PROTOCOLS AND MAKE SURE THAT EVERYONE ELSE FOLLOWS THEM. Join us as our Chinese Head Chef at Halal Wok Express — where your culinary talents will shine! We’re committed to supporting your growth in a vibrant environment that values innovation, quality. If you’re ready to lead a passionate kitchen team while delivering exceptional Chinese cuisine that respects halal standards, we want to hear from you!

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