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Customer service experience jobs in Lindenhurst, New YorkCreate job alerts

  • Front Desk Coordinator
    Front Desk Coordinator
    7 days ago
    $17–$18 hourly
    Full-time
    Merrick

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) preferred, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Friday, 11:30am - 8:00pm Pay: $17 - $18 per hour

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  • Canvasser
    Canvasser
    11 days ago
    $20 hourly
    Full-time
    Farmingdale

    Job Title: Lead Generation Canvasser Job Type: Full-Time / Part-Time Location: Field-Based (Door-to-Door) Compensation: $20 per hour base pay + performance bonuses Job Overview: We are looking for motivated and outgoing Lead Generation Canvassers to join our team. In this role, you will speak with homeowners in local neighborhoods, introduce our services, and generate qualified leads for our sales team. This is a great opportunity for individuals who enjoy interacting with people, working outdoors, and earning performance-based bonuses while receiving a strong hourly base pay. Key Responsibilities: • Conduct door-to-door canvassing in assigned neighborhoods., • Introduce homeowners to our company and explain the services we offer., • Generate and qualify leads by collecting contact information and gauging interest., • Schedule appointments for sales representatives when homeowners express interest., • Track and record leads using company systems or mobile applications., • Maintain a professional and positive attitude while representing the company in the community., • Meet or exceed daily and weekly lead generation goals. Qualifications: • Strong communication and interpersonal skills., • Comfortable approaching and speaking with new people., • Self-motivated with a positive attitude and strong work ethic., • Ability to walk and work outdoors for extended periods., • Previous experience in sales, canvassing, or customer service is a plus but not required., • Reliable and able to work both independently and as part of a team. Preferred Skills: • Bilingual skills (Spanish or other languages) are a plus., • Experience in door-to-door canvassing, lead generation, or appointment setting., • Goal-oriented mindset with strong persuasion abilities. Compensation & Benefits: • $20 per hour base pay, • Performance bonuses based on qualified leads generated, • Paid training and ongoing mentorship, • Opportunities for career advancement into sales or leadership roles Why Join Our Team? • Competitive hourly pay with additional earning potential, • Supportive team environment and training, • Opportunity to develop valuable sales, communication, and networking skills, • Clear path for growth within the company

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  • Medical Assistant
    Medical Assistant
    28 days ago
    $23–$26 hourly
    Full-time
    Wantagh

    Job Title: Medical Assistant / Receptionist Location: Primary Office – Wantagh, NY 11793 Satellite Location – Malverne, NY (1–2 times per month) Job Type: Full-Time About Us: Busy gastroenterology practice with two physicians seeking an experienced, reliable, and team-oriented Medical Assistant/Receptionist to join our growing team. We are looking for a motivated professional who can multitask efficiently in a fast-paced environment while providing excellent patient care and customer service. Responsibilities: Answering and managing incoming phone calls Scheduling office appointments and procedures Checking in patients and verifying demographic and insurance information Rooming patients and preparing them for physician evaluation Explaining procedure preparations (preps) clearly to patients Performing in-office breath tests Performing FibroScan procedures Assisting physicians and clinical staff as needed Obtaining prior authorizations for medications Securing medical clearances for procedures Maintaining accurate documentation in EMR Supporting both front desk and clinical operations Requirements: Previous experience as a Medical Assistant (required) Knowledge of insurance verification and prior authorizations Experience obtaining medical clearances for procedures Strong multitasking and organizational skills Excellent communication and patient service skills Ability to work independently and as part of a team Willingness to travel to Malverne location 1–2 times per month Qualifications: Medical Assistant certification preferred Gastroenterology experience is a plus EMR experience preferred We are seeking a dependable, detail-oriented professional who thrives in a collaborative team environment and is comfortable balancing both clinical and administrative responsibilities. Work Location: In person

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  • Business Development Representative
    Business Development Representative
    27 days ago
    $23–$28 hourly
    Full-time
    Melville

    Role Description: We are seeking an experienced, Business Development Coordinator with a STRONG sales background for a full-time on-site role at our Melville, NY office. The Coordinator will be responsible for overseeing the client intake team and driving client growth. As the Business Development Coordinator, you will be responsible for onboarding new clients and maintaining the Hubspot customer relationship management (CRM) system and internal databases. Your day-to-day tasks will include prospecting and nurturing leads by email and phone, managing client relationships, and utilizing Hubspot to track and analyze new client efforts. This is an in-house position and remote work is not possible for this position. Job duties include: • Assisting potential clients by providing information on our services by phone and email, • Developing strategies to improve our client intake and conversion process, • Guide potential clients through the onboarding process, • Help to keep our client success team on task by creating systems for organization, • Set up and maintain client accounts in our database and CRM, • Manage current client relationships to improve client retention, • Update tasks and manage all data in Hubspot on a daily basis, • Ensures that new clients have a positive experience. Qualifications: • Proficiency in using the Hubspot CRM system, • Prior experience in sales or client management and onboarding, • Ability to lead and motivate business development team, • Strong project management skills with the ability to prioritize tasks effectively, • Excellent communication skills, well spoken, with the ability to present complex information in a clear and concise manner in writing and by phone, • Detail-oriented and able to accurately collect and record client information and respond accordingly, • Ability to work in a fast-paced environment and manage multiple tasks, • Team oriented, • Organized, focused and pleasant attitude Experience: • Inside sales/client management: 2-3 years Management experience a plus • Spanish Speaking a plus, • Certifications from prior sales or management training a plus, • Law Firm and financial service experience a plus

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