Customer service experience jobs in New York, NYCreate job alerts

Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: - Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in. - Coordinate seating with servers and ensure tables are efficiently managed. - Answer phones to assist with reservations, inquiries, and take-out orders. - Promote and inform guests about upcoming events, themed nights, and specials. - Help maintain the cleanliness and organization of the host station and entryway. - Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required - Excellent communication and customer service skills. - A friendly and outgoing personality with a flair for engaging guests. - Willingness to dress in pirate-themed attire (provided). - Ability to multitask and stay organized during busy shifts. - Team-oriented attitude with a passion for creating memorable guest experiences.

Bartenders Needed for New Year’s Eve in Manhattan Join us for one of the biggest nights of the year in NYC! We’re seeking energetic, fast, and skilled bartenders to bring fun and professionalism to our New Year’s Eve event. What We’re Looking For: Quick learners who can adapt to a fast-paced environment. Polished individuals who take pride in their appearance, presence, and drink presentation. A rock star behind the bar who genuinely cares about their craft and the guest experience. Team players with a fun, trustworthy, and positive attitude. Why Join Us? The biggest night of the year means the biggest tips of the year! Reliable base hourly pay, pre-collected gratuities, and consistent cash tips throughout the night. Additional tips are inevitable as everyone celebrates ringing in the New Year! Opportunity to work at ongoing and upcoming events throughout the year, even during the slower season. Qualifications Proven experience in bartending and customer service Proficiency with POS systems Strong time management and sales skills Knowledge of food safety and handling practices Basic math skills for cash handling and transactions Interviews are being held ASAP! Don’t miss your chance to be part of our exciting events team.

Job Overview  We're urgently seeking motivated Ticket Sales Representatives for the holiday season. This role involves selling bus and boat tour tickets. Ideal candidates are driven, courteous, and effective communicators. Duties - Assist customers with tour ticketing needs - Maintain accurate sales records - Collaborate with the team to boost sales - Provide excellent customer service and resolve inquiries Experience - No experience required - Bilingual candidates preferred Desired Qualities - Entrepreneurial mindset - Independent and self-motivated Multiple full-time, part-time, and temporary positions available in Times Square and Battery Park. Apply now for a holiday bonus and commission!

16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273

Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!

Join Our Team at Brandy Library! 🌟 Hostess Wanted 🌟 Are you passionate about creating memorable experiences and providing exceptional service? Brandy Library, located in the TriBeCa neighborhood of New York City, is seeking a dynamic and friendly hostess to join our talented team! About Us: Brandy Library is a sophisticated destination for spirits aficionados, offering an extensive selection of fine spirits and a warm, inviting atmosphere. Our commitment to exceptional service and a unique guest experience sets us apart. Location: Brandy Library, New York City  Type: Part-Time/Full-Time  Key Responsibilities: - Greet and welcome guests with a warm and friendly demeanor - Manage reservations and seating arrangements to ensure smooth operations - Provide guests with menus and relay any specials or promotions. - Collaborate with our service team to enhance guest experience - Maintain the cleanliness and organization of the host stand and dining area - Handle guest inquiries and concerns with professionalism Requirements: - Excellent communication and interpersonal skills - Previous experience in hospitality or customer service is a plus - Ability to work in a fast-paced environment while maintaining a positive attitude - A passion for spirits and fine dining is a bonus - Flexible availability, including evenings and weekends Why Join Us? - Be part of a dedicated, passionate team in a prestigious establishment - Opportunity for growth and career advancement - Competitive pay and tips - Employee discounts on food and beverages - A vibrant work environment in one of NYC's most iconic venues How to Apply: If you’re ready to elevate the guest experience at Brandy Library, we want to hear from you!

The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assistant Manager works in an hourly capacity and may work as many as 55 hours a week in the lunch, evening and late night dayparts. Candidates for this position must be available to work any hours of the day and any day of the week. Weekend hours are required for this position. Although no pizza making experience is required, prior retail / restaurant experience is preferred. The Assistant Manager will be in training for between six months and two years and in that time will complete a series of formal training modules and classes on the path to the General Manager position. The Assistant Manager will learn everything from customer service to people management, from product preparation and quality to inventory control. This position is ideal for someone with a strong work ethic and ambition to rise in the managment ranks of the Company. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person

We are a transportation company and we are looking for Operators-Dispatchers with experience in customer service. Good writing and diction Advanced English Teamwork Plus if you have worked with the limosys program.

We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. It you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills.

Experienced Barista Wanted Malta Coffee is seeking a skilled and passionate barista to join our team. If you have experience in specialty coffee preparation, latte art, and providing exceptional customer service, we’d love to hear from you! Requirements: • Proven barista experience • Ability to operate espresso machines and grinders • Knowledge of coffee preparation techniques • Excellent customer service and teamwork skills

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%

We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus

Job description Overview We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills with the ability to communicate effectively in English. Familiarity with Salesforce or similar CRM software is a plus. Excellent negotiation skills with a persuasive approach to selling. Ability to work independently as well as part of a team. Previous experience in telemarketing or direct sales is advantageous. A positive attitude, resilience, and a willingness to learn are essential for success in this role. Job Type: Full-time Pay: $78,253.00 - $92,312.00 per year Supplemental Pay: Commission pay Performance bonus Experience: Door-to-door: 1 year (Required) B2B sales: 1 year (Required) Work Location: Remote

Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Remi Flower & Coffee is looking for baristas! Barista responsibilities include but are not limited to: - providing friendly customer service - strong passion for and knowledge of coffee - familiar with dialing in espresso machine - ability to pour latte art - willingness to help in all aspects of FOH - Expected hours: 15 – 24 per week We are looking for individuals who work hard while having fun and most importantly, love being surrounded by flowers! Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred)

Job Summary We are looking for full-time Prepared Foods Team Members who enjoy working with the public and have friendly, outgoing personalities to join our growing team. The ideal candidate has a passion for food and is dedicated to providing exceptional customer service. They must be a team player who is able to multitask in a fast-paced environment. We open early and close late, so applicants must be able to work appropriate shifts, as well as weekend days and most holidays. Because we are a growing company, we can offer opportunities for advancement at every level. Salary and compensation are commensurate with experience. Responsibilities and Duties Provide exceptional customer service and selling in the Prepared Foods Department Display working knowledge of all items within the department Be knowledgeable in Bulk Foods, Salads, and Pre-Pack items Use of scale, wrapping, and labeling equipment Follow proper product handling requirements Comply with all company policies and procedures Comply with all state inspection requirements Maintain proper sanitation procedures Qualifications and Skills Previous experience in food industry Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately Capable of standing for long periods of time Must be able to lift an average of 50 pounds of more, in a safe manner Benefits Benefits available after 3 months Job Type: Full-time Job Type: Full-time Pay: $16.00 - $17.50 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Deli Department: 1 year (Required) Work Location: In person

The Taco Bar is a small Mexican restaurant & Bar in Bedford Stuyvesant, Brooklyn. We are looking for a full time or part time experienced bartender/server that is knowledgeable of cocktails, clean, reliable and has GREAT customer service. The ideal candidate MUST HAVE 1.Three or more years of bartending experience. 2.Spanish is preferred. 3.Great Customer service/hospitality 4.Social Media Handle/profile picture attached if possible. 5.Great customer service. 6.Able to work with in a diverse neighborhood. $15/hour plus Tips

Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

We are seeking a motivated and experienced Real Estate Broker/Salesperson specializing in Industrial, Commercial, Retail, and investment properties to join our dynamic team. Must have your own vehicle. The ideal candidate will possess a deep understanding of the real estate market and be adept at guiding clients through the buying, selling, and leasing processes. This role requires strong negotiation skills, excellent communication abilities, and a commitment to providing exceptional customer service We are an established Real Estate Company with 120 years of experience in Commercial, Industrial, Retail, and investment properties working in Brooklyn, Queens, Bronx, and Staten Island. This is a Commission Based Position.