Customer service management jobs in Phoenix, Arizona (AZ) State
- Saturn Florist
Remote Sales Representative16 days ago$20–$25 hourlyFull-timeCentral City, PhoenixLocation: Remote (Flexible Work from Home) Type: Full-time/Part-time About Us: We are a vibrant, customer-focused floral shop dedicated to creating stunning floral arrangements and delivering smiles. We pride ourselves on exceptional customer service, breathtaking designs, and timely deliveries. Our mission is to help our customers celebrate life's special moments with the beauty of flowers. Role Overview: As a Remote Sales Representative, you will play a crucial role in driving our sales efforts, engaging with customers, and ensuring their floral needs are met with excellence. You will be the frontline ambassador of our brand, providing personalized service that converts inquiries into sales. This role is perfect for someone who loves flowers, enjoys interacting with people, and thrives in a flexible, remote work environment. Key Responsibilities: - Customer Engagement : Promptly respond to customer inquiries via phone, email, and chat platforms. Provide detailed information about our floral products, pricing, and services. - Sales Conversion : Utilize effective sales techniques to convert inquiries into sales. Guide customers through the purchasing process, offering recommendations and upselling where appropriate. - Order Management : Accurately process orders, ensuring all details are correctly entered into the system. Coordinate with our in-store team to guarantee timely preparation and delivery of orders. - Relationship Building : Cultivate and maintain positive relationships with customers to encourage repeat business and referrals. - Market Insight : Gather and report customer feedback and market trends to help improve our offerings and customer experience. - Achieve Targets : Meet or exceed monthly sales targets and contributing to overall team success. Skills & Qualifications: - Strong communication and interpersonal skills. - Proven experience in sales, customer service, or a similar role, preferably in retail or e-commerce. - Ability to work independently in a remote environment. - Excellent time management and organizational abilities. - Familiarity with CRM systems and sales software. - Passion for flowers and a keen eye for floral design is a plus. Why Join Us?: - Flexible Work Environment : Enjoy the flexibility of working from home while being part of a supportive team. - Growth Opportunities : Access to professional development and potential career advancement within the company. - Employee Discounts : Get special discounts on beautiful floral arrangements. - Positive Atmosphere : Join a team that values creativity, collaboration, and celebrating life's moments. If you are enthusiastic about sales and have a love for flowers, we'd love to hear from you! Join us in spreading joy and beauty through the art of flowers! 🌺
Easy apply - Spotlight Salon & Med Spa
Front Office Receptionist1 month ago$16 hourlyPart-timeArcadia Lite, PhoenixQualifications - Have exceptional interpersonal skills with a friendly and approachable personality - Love being organized and have attention to detail - Can multitask and thrive in a fast-paced environment - Are tech savvy and can learn quickly Responsibilities - As our Front Desk admin, you'll be the first impression for our clients experience - You'll wear many hats - from welcoming guests with a smile to scheduling appointments, processing payments, and ensuring a seamless flow throughout the day - Greet clients with a warm and friendly demeanor, making them feel valued and comfortable - Manage front desk operations efficiently, ensuring a smooth check-in and check-out process - Update information as needed Answer phone calls and inquiries, providing information and assistance with a cheerful attitude - Schedule appointments and take notes on all calls within our systems - Create tasks to follow up with clients Keep an eye on scheduling to reduce wait times - If delays offer beverages to make the client comfortable - Be comfortable with sales and upselling to clients - Maintain a clean and organized front desk/lobby area - Perform additional responsibilities as required or assigned Adapt your communication style to diverse clientele, ensuring everyone feels heard Availability to work flexible hours, including evenings and weekends, to accommodate client schedules Continuous learning and development opportunities to enhance your skills and knowledge If you are passionate about providing outstanding customer service, possess a friendly and bubbly personality, and thrive in an organized setting, we want to hear from you!
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