Buscar empleo: 51 ofertas de trabajo Jornada completa de Customer Service en Flatiron District, New York, New York (mayo 2026)

PPC Group is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our services. Key Responsibilities: • Respond promptly and professionally to customer inquiries via various channels (phone, email, chat)., • Resolve customer issues and complaints efficiently and effectively, escalating complex cases when necessary., • Provide accurate information regarding products, services, and company policies., • Process orders, manage returns, and handle exchanges with attention to detail., • Maintain accurate customer records and document all interactions., • Collaborate with internal teams to ensure customer satisfaction and continuous improvement of service. What We Are Looking For: • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-centric approach., • Proficiency in using CRM software and other relevant tools., • Ability to work independently and as part of a team., • A positive attitude and a passion for helping others. Join PPC Group and contribute to a team committed to excellence in customer care!

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infinity global concierge

We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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private concierge services

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable. You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role. Lobby Attendant Duties and Responsibilities • Provide upkeep to the lobby areas to ensure they are clean and presentable, • Greet and assist patrons, directing them as needed, • Provide customer service and answer patrons' questions, • Lift bags or other objects as needed, • Assist guests with special needs Lobby Attendant Requirements and Qualifications • High school diploma or GED certificate, • Experience in a customer service role (preferred), • Good interpersonal skills, • Friendly and helpful demeanor, • Ability to lift up to 50 pounds, • Flexible schedule to work various shifts, including weekends, nights, and holidays

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