54 Best Full-time Customer Service Jobs in Flatiron District, New York, New York (April 2026)

We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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private concierge services

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable. You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role. Lobby Attendant Duties and Responsibilities • Provide upkeep to the lobby areas to ensure they are clean and presentable, • Greet and assist patrons, directing them as needed, • Provide customer service and answer patrons' questions, • Lift bags or other objects as needed, • Assist guests with special needs Lobby Attendant Requirements and Qualifications • High school diploma or GED certificate, • Experience in a customer service role (preferred), • Good interpersonal skills, • Friendly and helpful demeanor, • Ability to lift up to 50 pounds, • Flexible schedule to work various shifts, including weekends, nights, and holidays

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Green Mechanical

Customer Service Representative (CSR)

HVAC service manager

WHIZZ E-Bikes Rental in Manhattan

Customer Service Representative (CSR)

Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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AAE Global Express

Bilingual Customer Service Representative (English/Chinese)

We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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Digital Art Studio of Midtown

Busy Digital Art Studio is looking for few motivated individuals to answer phone calls and schedule appointments. Hiring Criteria: • Must be willing to work a minimum of 20 hours per week, • Must be reliable, well spoken and articulate, • The pay is $25/hr For immediate consideration, please leave a message for Amanda. In your message you must include your name, contact telephone number and a basic previous work experience. I will get back to everyone within few hours.

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No experience

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