Looking for a Remote Customer Service position for the Summer.
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send an requesting where for forward your resume. we pick the best candidates randomly. Thanks for your interest.
About Us: We are a locally owned boutique laundry store that prides itself on delivering top-tier garment care with a personal touch. Our cozy, modern shop offers a welcoming environment for both customers and staff. We’re looking for a reliable, friendly individual to join our team and help us maintain our high standards of service. Job Responsibilities: • Greet customers and provide excellent service • Check in laundry and input customer orders into POS system • Sort, tag, and prepare laundry for wash & fold or dry cleaning • Handle payments and maintain accurate transaction records • Ensure the store remains clean, organized, and inviting • Assist with basic folding and packaging tasks as needed • Communicate with customers regarding special requests or concerns Requirements: • Strong attention to detail and cleanliness • Friendly, professional demeanor • Ability to lift up to 25 lbs and stand for extended periods • Punctual, reliable, and able to work independently • Previous customer service or retail experience preferred, but not required