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... customer success team and promptly address inbound customer requests via phone and online channels. * Formulate and execute a long-term success strategy, building and managing your book of business

Consistently meet and exceed store sales goals, ensuring long-term business success. Customer Experience & Brand Representation: Drive the execution of an elevated client experience, acting as a ...

About the Role As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. You will guide clients through the ...

YOUR BACKGROUND: * 8+ years in customer success or post-sales roles, with at least 4 years managing teams. * Proven track record of building and scaling customer success teams in a SaaS environment

We are immediately hiring an experienced Associate Director, Customer Success for Commerce & Retail Media to join our team in New York (Midtown) on a hybrid schedule. Reporting to the VP of Commerce ...

Join our team as a Customer Success Manager, where you'll play a vital role in driving growth and connecting with customers across the area. About Us: We're a fast-growing company that partners with ...

You will collaborate cross-functionally with Finout Leadership, R&D, Product, and Customer Success to deliver a seamless and proactive support experience. Your leadership will contribute directly to ...

We are a family, and it is this bond of trust, interdependence, and responsibility that enhances our ability to achieve recurring success. Our ability to function as a cohesive Quality Customer ...

Requirements * 4+ years of proven success in SaaS sales, particularly in marketing technology, customer engagement platforms, or related fields. * Deep knowledge of omnichannel marketing strategies ...

Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service ... Someone eager to derive their success * Someone cheerful and enthusiastic about taking on new ...

As a Customer Service Representative, you will: * Follow up directly with customers to provide them ... Possess an intense drive and desire for success * Thrive in building relationships, communicating ...

Work with Customer Success team to identify and win upsell opportunities * Meet (and exceed!) monthly OKRs that offer you generous commissions What skills do you need? * 3+ years as a successful AE

The Customer Success Manager will play a crucial role in ensuring the success and satisfaction of our clients by understanding their unique needs, providing expert guidance, and fostering strong ...

Work closely with internal teams, including product, marketing, and customer success, to align strategies, maximize sales opportunities, and advocate for client success. * Performance Reporting

You will collaborate closely with product, sales, and customer success teams to ensure we communicate the value of our platform to the right audience at the right time. If you're a strategic thinker ...

Drive Customer Success Opportunities: Work closely with Customer Success to ensure a smooth handoff of closed deals. You'll be the first point of contact for many potential clients, setting the stage ...

Customer success must both respond in a timely fashion to emergent issues and, just as importantly, proactively identify customer issues and needs. You will have a critical role communicating ...

Partner with teams across product, engineering, sales, and customer success to ideate, test, and refine strategies aligned with business goals. * Build and engage a community of users and advertisers ...

Collaborate with Sales Engineers and Customer Success teams to ensure seamless onboarding and satisfaction. * Maintain accurate pipeline data and forecasts using Hubspot. * Meet or exceed quarterly ...

Your work will empower teams across Operations, Marketing, Product, and Customer Success to make data-driven decisions that drive innovation and growth. Key Responsibilities: * Collaborate cross ...

The Senior Director will collaborate closely with cross-functional teams such as Demand Generation, Inside Sales (SDRs), Sales, Product Marketing, Customer Success, and Partner Alliances Marketing to ...

Partner closely with Product, Sales, Customer Success, and Operations to ensure alignment across teams. * Bring a scrappy, ownership mentality to create processes, generate new ideas, and drive ...

The Customer Success Associate will play a crucial role in embodying the brand's commitment to excellence, acting as the primary liaison between the company and its discerning clientele. Our client ...

Management of strategic accounts may require developing or refining processes and systems to align with customer and company needs. Partner with customer executives.