Are you a business? Hire customer support manager candidates in New York, NY
The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. The CSM plays a critical role ...
... support customer inquiries. • Strong organizational skills with attention to detail. • Strong problem-solving skills. • Well-developed project and process management skills. • Proficient ...
Managing customer expectations: It is important to set realistic expectations for customers regarding issue resolution times and keep them informed throughout the support process. You should be ...
The Luxer One Customer Success department is seeking a highly motivated, tech savvy, enthusiastic ... Our Territory Managers ensure that our customers have a solution that works flawlessly, stays up to ...
... up and manage subscriptions, create dynamic experiences at every customer touchpoint, and ... Through a consultative approach, be an advocate for support and product needs. * Act as an internal ...
Support internal team members and share best practices to ensure that Customer Success team goals are met About You: * 3-6+ years of customer management/vendor management experience ideally with some ...
The Customer Success Manager (CSM) is responsible for supporting the client's adoption and value realization with the YOOBIC solution. CSMs at YOOBIC take ownership of the client relationship ...
Customer Success Managers are responsible for managing enterprise customers after successfully ... Be the escalation point for issues and work across Support and Technical Support teams to ensure ...
Our customers are technology innovators inside global enterprises using Ubuntu and open source to build the future in their industry. Our regional Technical Support Managers run world-class Technical ...
Manage a team of Customer Success Specialists focused on operational customer support * Evaluate and provide recommendations for process improvements related to the customer journey * Engage with ...
The Customer Success Manager will need to navigate and support the VRP delivery team in addressing ... these challenges while ensuring the success of the project. In summary, the Customer Success ...
The Senior Manager of Customer Success (SMCS) is responsible for managing and growing standard ... Initiate and lead discussions regarding renewal of contracts, with support from manager to ...
Manage the ticket management system, which includes creating, assigning, and tracking support ... Analyze customer service metrics and data to identify areas for improvement and implement data ...
Customer Success Manager The Cortex Customer Success team works directly with our customers to ... Online mental health support through Talkspace * Access to Health Spending Account and Flexible ...
As the Manager of the Technical Services team, you will be responsible for leading a global team of ... The Customer Operations team is the first line of support to our customers. They are responsible ...
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... You will also become an expert on the Dreamdata platform and its integrations, supporting both ...
Now we're hiring for you: an ambitious leader ready to help build, design, and support enterprise ... Apply now! Merge is looking for a Customer Success Manager to help lay the foundations for ...
We are seeking a proactive and seasoned Senior Customer Success Manager to join our team in the US ... You will guide them through implementation, provide continuous support, and act as a bridge between ...
Project Manage: Develop the program's project roadmap, collaborate with cross-functional teams to ... Maintain relationships across teams to highlight customer priorities such as support, Vimeo Academy ...
Support customers in implementing and launching with Pinwheel. * Expand NRR in your book of ... Management/Client Solutions at a high-growth startup. * Track record of delivering high-quality ...
The Customer Service Representative will interact with and support the Company's customers and ... management, goal setting and prioritization capability. - Ability to adapt to new conditions ...
The Customer Experience Manager is a new role in the organization to drive and sustain the ... Working directly with our North America Field Team and all support functions, this is a transversal ...
Oversee and address any support and/or technical issues associated with clients during this period ... Experience with Customer Relationship Management (CRM) software such as Salesforce. * Certified ...
Along with marketing assets that promote products and seasonal stories, this role will also support ... Strong interpersonal and customer service skills * Strong verbal and written communications skills