Customer Success Manager - Retail Media Advertising Technology Vendor Hybrid - New York City ... Support senior team members in fostering client retention and identifying opportunities for account ...
As a Customer Success Manager , you will play a key role in supporting our customers throughout their learning journey. Your responsibilities will focus on providing exceptional service, ensuring ...
Role Description We are seeking a Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team ...
You will provide support to our business development representatives and respond to customer and ... Manage large amounts of incoming phone calls * Generate sales leads * Identify and assess customers ...
Become a domain, product, and workflow expert - allowing you to manage issues around data and ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Lead and manage a team of 2-3 customer service representatives. * Respond promptly to customer ... Provide feedback on customer service practices to support continuous improvement. * Maintain ...
Oversee order entry and data management, maintaining a high level of accuracy. * Offer comprehensive support to customers and the sales team, coordinating with internal departments to address ...
... support. You are a results-oriented leader who sets and achieves high performance standards. Responsibilities: * Interview, hire, train, and manage a team of customer service agents, providing ...
You'll oversee and manage our support team, including two support agents, while also being hands-on ... At least 5 years of experience in customer support, operations, or client-facing roles within a ...
At Finout, we've developed a powerful SaaS platform to help companies better understand and manage ... As the Director of Technical Customer Support at Finout , you will lead and scale our global ...
... exceptional support and assistance to ensure their needs are met. This role handle inquiries ... Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if ...
You will be responsible for driving revenue growth by supporting subscriber acquisition from ... weekly calls, management of customer marketing and enrollment strategies and monitoring of ...
Manager of Marketing & CRM The Manager of Marketing & CRM plays a pivotal role in driving an ... Support Director in executing marketing activations to meet campaign goals. * Own and manage the ...
Principal Duties and Responsibilities of Quality Customer Support Representative: (Management may amend or assign duties and responsibilities to this job with appropriate notification) * Follow ...
Actively maintain the accuracy and completeness of the CRM data to support sales and marketing initiatives. * Track and monitor data quality initiatives. * Use data from marketing automation tools to ...
The global chapters of The Ireland Funds have raised over $650 million and supported over 3,200 outstanding nonprofit organizations. The Ireland Funds America is seeking to hire a CRM Data Analyst
Reporting to the Manager of CRM & Customer Engagement, this role focuses on supporting North America's Email and SMS marketing efforts. You will manage campaigns, optimize assets, and analyze ...
... into management roles. You will work remotely to serve clients and offer valuable advice and ... While this position is remote, you will have lots of support. Qualities We Value: • Willingness ...
... Manager, will be reporting to the CEO, Founders, and Owners ... Will be leading Site Operations - Customer Support, Logistics, and drive customer experience. Their ...
Essential Responsibilities Customer Experience * Acts as a brand ambassador, creating a store ... to support store performance. * Develops and implements ways to consistently motivate team to ...
... support to our student customers ○ Monitoring student comms channels and providing timely and ... and management companies as needed to resolve student maintenance needs ○ Contracting with ...
Implement and support new technological integrations, upgrades, and ingestion of new customer data ... Manage third-party data vendor(s) for Name and Address standardization as well as data enhancements
The e-Discovery Project Manager oversees the execution of litigation support projects and is ... Excellent customer service skills * Must be a high-level problem solver and have high multi-tasking ...
Collaboration & Cross-functional Support Work closely with other departments, including CRM, Marketing, and Visual Merchandising, to ensure store-wide alignment and execution of strategies that ...