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Customer support manager jobs in Yonkers, New YorkCreate job alerts

  • Shift Leader
    Shift Leader
    4 hours ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Management experience is required Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

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  • Juice Bar Crew Member
    Juice Bar Crew Member
    3 days ago
    $17–$19 hourly
    Full-time
    Englewood

    About The Market Place We're a locally rooted wellness juice bar built on one simple belief: real food, real people, real community. Our menu spans cold-pressed juices, HPP blends, smoothies, acai and grain bowls, wellness shots, functional tonics and much more — all made with locally sourced ingredients whenever possible. We're not a franchise. We're your neighbors, and we're looking for a crew member who cares as much about the people they serve as the products they make. The Role As a Juice Bar Crew Member, you'll be at the heart of our operation — crafting our full menu from scratch, connecting with regulars, and helping first-timers find their new favorite order. You'll work alongside a tight-knit team in a fast-paced but grounded environment where quality and community always come first. This is a full-time position reporting to the General Manager. What You’ll Do Prepare cold-pressed juices, HPP blends, smoothies, acai/grain bowls, wellness shots, and functional tonics to recipe spec Operate, clean, and maintain commercial juicers (cold-press and centrifugal), blenders, and related equipment Execute daily ingredient prep — washing, chopping, portioning, and rotating produce using FIFO standards Uphold food safety and sanitation standards at all times; maintain a clean and organized bar Engage warmly with customers, offer knowledgeable product recommendations, and upsell add-ons naturally Educate guests on ingredients, nutritional benefits, and seasonal specials Support inventory counts, restocking, and communicating low-stock needs to management Contribute to smooth opening and closing procedures Bring a team-first attitude and represent our brand with pride in the community What We’re Looking For Required 1+ years of hands-on juice bar, smoothie bar, or wellness café experience Proficiency with cold-press equipment (e.g., Norwalk, Angel, or similar commercial juicers) Strong knowledge of ingredient prep, FIFO rotation, and food safety practices Valid NJ ServSafe Food Handlers Certification — must be obtained by start date Ability to stand for extended periods and lift up to 40 lbs Reliable availability including mornings, weekends, and some holidays Preferred Experience with HPP or high-volume juice production Knowledge of functional nutrition, adaptogens, or wellness trends Familiarity with POS systems (Square, Toast, or similar) Barista, café, or health food retail background Bilingual a plus Compensation & Perks Pay: $17–$19/hr depending on experience + tips Schedule: Full-time, approx. 35–40 hrs/week Benefits: Dental and vision coverage eligibility after 6 months of employment Perks: Paid wellness education Growth: Clear path to Lead Crew and Bar Manager roles for standout pe

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  • Brow and Lash Artist-Commission Base
    Brow and Lash Artist-Commission Base
    6 days ago
    Part-time
    Fort Lee

    Overview Join our team as a Brow & Lash Artist! Your artistry and passion for beauty will elevate our clients’ confidence and style! In this dynamic role, you will deliver natural brow and lash services, such as expert brow shaping, brow lamination and tints, and lash lifts and tints, and a variety of esthetic services that enhance natural beauty. We’re seeking a team member that thrives in a professional environment, has excellent customer service skills, and is eager to grow her/his expertise in the beauty industry. We’re committed to fostering your growth through a positive and supportive work environment that celebrates creativity and professionalism. Compensation for this position is commission based. Responsibilities Perform expert brow shaping, tinting and laminations utilizing our precision mapping and color matching technique. Perform effective lash lifts and tinting using latest techniques. Provide exceptional guest services by understanding client needs, offering product recommendations, and upselling services or retail products. Ensure client records are completed accurately in a timely manner. Maintain strict sanitation standards and adhere to health regulations during all procedures. Manage appointment scheduling using acuity scheduling or other studio software efficiently to maximize client flow. Engage with clients via social media management to promote services, share before-and-after photos, and foster community engagement. Support front desk operations by greeting guests, answering inquiries, and ensuring a welcoming environment. Stay current on industry trends to continually improve service offerings. Support other team members as needed. Qualifications Valid cosmetology license or esthetician certification required. Experience providing brow and lash services, or other related esthetic services preferred. Excellent communication skills with the ability to connect with clients and understand their beauty goals. Knowledge of sanitation practices and health regulations within a salon or spa environment. Background in customer service is highly desirable. The ability to communicate and document in English is required for this role. Bilingual candidates encouraged to apply. Benefits: Employee discount Flexible schedule Professional development assistance License/Certification: Cosmetology License (Required) Work Location: In person

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