Customer support manager jobs in Yonkers, NYCreate job alerts

Job description: Company Overview BTL Harlem Wine is a vibrant wine store located in the heart of Harlem, dedicated to providing our customers with a diverse selection of quality wines. We pride ourselves on our exceptional service and commitment to creating a welcoming atmosphere for all wine enthusiasts. Job Description: We are a friendly neighborhood wine shop looking for a dependable and courteous Part-Time Security & Store Support Associate to join our team. This position is ideal for someone who values safety, takes pride in maintaining a clean environment, and enjoys being part of a welcoming community. As the first point of contact for many customers, you'll play an important role in helping create a safe, pleasant, and professional atmosphere for everyone who walks through our doors. Responsibilities: Provide a warm and respectful presence at the store entrance to ensure a secure and welcoming environment Maintain cleanliness throughout the store, including sweeping, mopping, and general tidying Assist with unpacking, lifting, and organizing wine boxes (must be comfortable lifting up to [insert weight, e.g. 50 lbs]) Break down cardboard boxes and handle recycling Empty trash bins and dispose of waste properly Stay focused during shifts — use of personal cell phones is not permitted while on duty Manage conflict situations effectively, ensuring a calm resolution. Assist in loss prevention strategies to minimize potential losses. Provide first aid and CPR assistance when necessary, ensuring immediate response to emergencies. Collaborate with local law enforcement as needed to maintain security standards. What We’re Looking For: A polite, professional demeanor and a strong sense of responsibility Physically able to perform cleaning and lifting tasks Punctual, reliable, and able to follow directions A team player who understands the importance of customer service and community spirit Previous experience in retail, security, or maintenance is a plus but not required Strong knowledge of surveillance techniques and loss prevention strategies. Excellent conflict management skills with the ability to remain calm under pressure. Job Type: Part-Time Flexible scheduling, including potential evening and weekend shifts Join Us: If you're looking to contribute to a positive local business and work in a supportive, community-oriented environment, we’d love to hear from you. If you are passionate about security and customer service, we invite you to apply today and become an integral part of our team at BTL Harlem Wine! Job Type: Part-time Benefits: Employee discount Flexible schedule Schedule: 8 hour shift Work Location: In person

Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.

Job Summary: We are seeking a motivated and results-driven Sales Representative with proven experience to join our team at Phase 10. The Sales Representative will be responsible for generating leads, building strong customer relationships, and achieving sales targets while ensuring excellent customer service. Key Responsibilities: Proactively identify, pursue, and close new sales opportunities. Meet and exceed individual and team sales targets. Conduct onsite client meetings, presentations, and product/service demonstrations. Maintain strong, long-term customer relationships to encourage repeat business. Handle customer inquiries, address concerns, and provide product/service information. Prepare and deliver accurate sales reports, forecasts, and updates to management. Stay updated with market trends, competitor activities, and company offerings. Ensure compliance with company policies, procedures, and ethical standards. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field (preferred but not required). Proven work experience as a Sales Representative or similar role (minimum 1–2 years). Strong communication, negotiation, and interpersonal skills. Ability to meet and exceed sales goals under pressure. Self-motivated, goal-oriented, and highly organized. Proficiency in MS Office and CRM tools is a plus. Willingness to work onsite at Phase 10. What We Offer: Competitive base salary plus commission. Career growth opportunities. Training and development programs. Supportive and dynamic work environment.

Heart to Heart Home Care is seeking a coordinator to join our quickly growing team! Description: As a coordinator you will be responsible for answering and documenting any issues, inquiries and/or schedule changes that occur for our Brooklyn branch. The coordinator is responsible for managing incoming Brooklyn branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills. Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-Time Schedule type: (Saturday & Sunday/8:00am - 4:30pm) ( 3 weekdays/ 9:00am-5:30pm) What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Schedule: Every weekend Monday to Friday Morning shift Work Location: In person Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

"Jersey Mike's "A Sub Above" We understand that it all starts with a winning team of individuals who are fun, personable, positive and eager to learn team players who take pride in what they do. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes, we would love to speak with you about joining our team! This position pays an hourly wage plus tips! A Shift Leader is responsible for supporting the management team This includes Producing high quality food Delivering the Jersey Mike's experience Developing others for career growth Enforcing policies and procedures Maintaining the cleanliness and proper sanitation practices A Shift Leader is expected to Work 35-40 hours per week Have reliable transportation Communicate with management team of any issues they are having Work in a fast-paced team driven atmosphere Provide an exceptional experience to all customers Perform all tasks related to opening and closing of store Have comprehensive knowledge of operational checklists Manage and lead crew of 2 to 5 people per shift Qualifications For The Job 1 Year QSR experience preferred Serve Safe Certification - Food Handler a plus Ability to stand for long periods of time Ability to lift up to 50 lbs. Benefits Opportunity to grow within the company! Competitive hourly wage + $2-3 hourly tips 401K plan with company matching program for 21+ employees Referral bonus program of $200 per employee Paid training Free employee meal and discounts! Prospect Capital Restaurants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

We are seeking a dedicated and passionate Prep Cook to join our culinary team. The ideal candidate will play a vital role in the kitchen, assisting with food preparation and ensuring that all meals are prepared to the highest standards. This position is perfect for individuals who thrive in a fast-paced environment and have a strong interest in menu planning and food handling. Duties Assist in the preparation of ingredients for daily meals, including washing, chopping, and measuring. Collaborate with chefs to execute menu planning and ensure all dishes meet quality standards. Maintain cleanliness and organization of the kitchen area, adhering to food safety regulations. Support meal preparation for catering events and special occasions as needed. Help with inventory management by tracking supplies and reporting shortages. Follow recipes accurately to ensure consistency in taste and presentation. Participate in training sessions to improve skills related to food handling and kitchen operations. Fill orders from in-person guests and from online applications (e.g., Grub Hub, Uber Eats, Door Dash) Provide exceptional customer service. Bilingual (Spanish and English) preferred but not required. Requirements Previous experience in a kitchen or restaurant setting is preferred but not required. Knowledge of food preparation techniques and safety standards is essential. Ability to work efficiently under pressure while maintaining attention to detail. Strong communication skills and ability to work collaboratively within a team environment. Familiarity with dietary department practices is a plus. Willingness to learn and adapt to new cooking methods and menu items. A passion for cooking and helping others enjoy delicious meals. Join our team as a Prep Cook, where you can develop your culinary skills while contributing to an exciting kitchen environment! Job Type: Part-time Pay: $16.00 - $18.60 per hour Expected hours: No more than 30 per week Shift: Evening shift Night shift Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to Commute: Fort Lee, New Jersey (Required) Ability to Relocate: Fort Lee, New Jersey: Relocate before starting work (Required) Work Location: In person

Key Responsibilities: • Perform clerical, bookkeeping, and data entry tasks to maintain accurate records and ensure compliance with contractual requirements., • Manage accounting records for receipts and disbursements, ensuring accuracy and timeliness., • Answer phone calls and direct inquiries to appropriate departments, providing excellent customer service., • Handle correspondence via fax, email, and mail to support communication and operational needs. Required Skills and Qualifications: • Proven experience in administrative or clerical roles.., • Strong attention to detail with excellent organizational skills., • Proficient in data entry., • Effective communication skills, both verbal and written., • Ability to multitask and adapt to changing priorities in a fast-paced environment. Job Type: Part-time Pay: $16.00 - $18.00 per hour Schedule: 4 hour shift 8 hour shift Work Location: In person

We are seeking a friendly, efficient, and multi-tasking Busboy (Busser) who can also assist with smoothie preparation and provide direct support to customers. This hybrid role is ideal for someone who enjoys both behind-the-scenes support and front-of-house interaction. You'll help maintain a clean dining environment, prepare smoothies to order, and assist customers with a positive attitude. Key Responsibilities: Dining Area Support (Busser Duties): Clear and reset tables promptly and professionally Ensure dining area cleanliness, including floors, service stations, and trash disposal Refill water glasses and assist servers as needed Restock utensils, napkins, condiments, and other dining essentials Smoothie & Beverage Preparation: Prepare smoothies and other non-alcoholic beverages according to recipes Ensure all ingredients are fresh, properly stored, and stocked Clean and sanitize blending equipment and workstations regularly Manage smoothie prep area efficiently during peak hours Customer Assistance: Greet and assist customers with orders or questions when needed Provide excellent customer service and respond to guest needs promptly Communicate wait times or service updates when necessary Handle light cashiering or POS support if trained

Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!

🕒 Schedule: Full-Time, Onsite 📅 Experience Required: Minimum 3 years in AR/Collections We’re looking for a detail-oriented and results-driven Accounts Receivable / Collections Specialist to join our team! 🔧 Responsibilities: Manage and monitor customer accounts to ensure timely collections Follow up on outstanding invoices via phone, email, and other channels Investigate and resolve billing discrepancies Prepare aging reports and update account statuses Coordinate with internal teams to support billing and account issues ✅ Requirements: At least 3 years of experience in Accounts Receivable and Collections Strong communication and negotiation skills Proficiency in accounting software and Microsoft Excel Ability to work independently and meet deadlines Detail-oriented with strong organizational skills

Moodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.