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OtherCustomer support manager jobs in Jersey City, NJCreate job alerts
- Golden Door Dispensary
Delivery Driver5 days agoFull-timeJournal Square, Jersey CityOUR MISSION We believe that different perspectives ignite innovation and drive us forward. Our mission is to create a vibrant workplace where everyone feels seen, heard, and empowered to reach their full potential. We're passionate about equal opportunities, championing community engagement, and fostering an environment where open dialogue and mutual respect thrive. Just like how different strains bring their own unique highs, our diverse team infuses fresh ideas and perspectives into everything we do! What You'll Do! We are looking for a responsible, flexible, and customer-focused Cannabis Delivery Driver / Budtender Support to join our team. This hybrid position includes delivering cannabis products to customers and supporting in-store operations as a budtender when deliveries are not scheduled. Candidates must have open availability, including nights, weekends, and holidays, with the ability to work late-night weekend shifts (as late as 11:30 p.m. or later). Flexibility and reliability are key, as this role requires transitioning between on-the-road delivery and retail floor responsibilities. All company vehicles are monitored using Motive, a transportation technology platform that provides GPS tracking, Hours of Service monitoring, and dashcam video recording to ensure driver safety, compliance, and accountability. This is a great opportunity to work in a growing, regulated industry with a company committed to safety, compliance, and excellent customer service. Job Responsibilities: Delivery Driver Duties: Safely and efficiently deliver cannabis products to customers in accordance with scheduled routes. Use Motive technology, including GPS tracking, dashcams, and Hours of Service monitoring, to ensure compliance and operational transparency. Verify customer identification and ensure all deliveries comply with state and local cannabis laws. Maintain a courteous and professional demeanor at all times. Provide excellent customer service and address any customer concerns during delivery. Follow all safety protocols and company procedures for handling cannabis products. Maintain accurate delivery logs and obtain customer signatures as required. Inspect and maintain the condition of the delivery vehicle and report issues promptly. Communicate delivery updates, delays, or incidents to dispatch and management. Budtender Support Duties (In-Store): Greet and assist customers in selecting cannabis products based on their needs and preferences. Verify customer IDs and ensure all transactions comply with regulatory standards. Stay informed about product offerings, usage methods, effects, and regulations. Maintain cleanliness and organization of the retail space. Handle point-of-sale transactions accurately and efficiently. Assist with restocking, labeling, and other dispensary tasks during downtime between deliveries Education and Qualifications: High school diploma or GED required. Must be at least 21 years old (as required by state cannabis regulations). Valid driver's license with a clean DMV driving record; must provide a recent Motor Vehicle Report (MVR). Must pass a comprehensive background check, including: Criminal history screening in accordance with state cannabis licensing rules. DMV record review. Employment verification and any other regulatory requirements for cannabis delivery personnel. Previous delivery, courier, retail, or cannabis industry experience preferred. Familiarity with cannabis products, regulations, and compliance procedures is a plus. Comfortable using mobile apps, GPS, and tracking systems such as Motive. Excellent communication, time management, and customer service skills. Must demonstrate high integrity, reliability, and professionalism. Physical Requirements: Ability to sit and drive for extended periods. Must be able to lift up to 30 pounds. Ability to walk short distances and use stairs for deliveries. Manual dexterity for handling products and operating devices. Comfortable working in various weather conditions and fast-paced environments. Capable of standing during retail shifts when covering the dispensary floor This job description outlines the general nature and level of work performed by individuals in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove job duties as deemed necessary. Equal Opportunity Employer: Natures NJ MGMT LLC is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment, and we embrace diversity in all its forms. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other status protected by applicable law. We are committed to ensuring that all individuals have an equal opportunity to thrive in the workplace.
Easy apply - NEH Marketing Inc
Entry Level Sales Executive1 month agoFull-timeJournal Square, Jersey CityAre you ready to kickstart your career in sales and customer service? Do you have a passion for helping customers and building relationships? Join our team as an Entry Level Sales Executive! We’re on the lookout for motivated individuals who are eager to learn and grow with us. What We Offer: - A vibrant and collaborative work environment - Comprehensive training programs to develop your skills - Competitive weekly pay with performance-based bonuses - Opportunities for career advancement Key Responsibilities: - Develop and maintain strong relationships with clients through excellent face-to-face customer service - Assist in identifying customer needs and providing tailored solutions - Support senior account executives in managing client accounts and sales processes - Conduct research to identify potential leads and opportunities for growth - Participate in sales presentations and product demonstrations - Collaborate with cross-functional teams to ensure customer satisfaction What You Bring: - A positive attitude and willingness to learn - Strong communication skills, both verbal and written - Exceptional problem-solving abilities - A customer-focused mindset with a passion for service - Ability to work both independently and as part of a team If you're ready to embark on an exciting career path where no two days are the same, we want to hear from you! Apply now and become a part of a team that values motivation, creativity, and initiative. Let’s make great things happen together!
Immediate start!No experienceEasy apply - Meow Mini Mart
Pet Store Sales Associate with Retail and Cat Care Experience1 month ago$18–$20 hourlyPart-timeThe Heights, Jersey CityJob Summary This job posting is exclusively for a current cat parent with work experience in an independent specialty pet store or a specialty grocery store. We are seeking a motivated and enthusiastic retail sales associate to join our team. We need a team player who is dedicated to our beautiful felines and who has a passion for helping cat parents and our business. The ideal candidate must be a current cat parent and be knowledgable about cat nutrition and cat behavior as the job is for a retail pet store for cats. The ideal candidate will have a passion for customer service and a strong ability to communicate effectively with customers. This role involves assisting customers with their shopping needs, consulting with them on issues with their cat, managing inventory, and promoting products to enhance the overall shopping experience. Duties: - provide exceptional customer service by greeting customers, answering questions about cat nutrition and behaviors, and assisting with product selection. - operate the point of sale (pos) system efficiently to process transactions accurately. - stock shelves and maintain product displays to ensure a well-organized shopping environment. - conduct product demonstrations to showcase new items and encourage sales. - upsell products by identifying customer needs and recommending complementary items. - supervise and train new staff members as needed, fostering a collaborative team atmosphere. - monitor inventory levels and assist in ordering supplies to maintain stock availability. Requirements: - previous retail selling experience in independent pet stores and/or specialty grocery stores (such as Trader Joe's and Whole Foods) is mandatory. No other experience will be considered. - strong customer service skills with the ability to communicate effectively with diverse clientele. - familiarity with pos systems and basic cash handling procedures. - ability to work flexible hours to help support the existing team. - strong organizational skills with attention to detail for stocking and inventory management. - a proactive attitude towards upselling products and enhancing the customer experience. - Join our team as a retail sales associate where you can make a difference in our cat customers' shopping experiences while developing your skills in a dynamic retail environment! Job type: part-time expected hours: 15 - 25 hrs. per week Benefits: - employee discount - paid time off - day shift - store open 6 days a week - closed on Mondays
Immediate start!Easy apply
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