Customer support manager jobs in Valley Stream, NYCreate job alerts

Launch Your Career with the STRIVE Program at We Insure USA Brokerage – Now Hiring Entry-Level Insurance Agents! Telemarketer → Licensed Property & Casualty (P&C) Insurance Agent Program: STRIVE – Skills Training & Role Integration for Vocational Elevation At We Insure USA Brokerage, we’re offering you the opportunity to build a fulfilling career in the insurance industry through our STRIVE Program. This unique program equips you with the skills, training, and support to start as a Part-Time Telemarketer and progress to a Full-Time Licensed Property & Casualty (P&C) Insurance Agent. Whether you’re just starting out or looking to make a career change, we provide the tools you need to succeed. Position: Telemarketer → Licensed Property & Casualty (P&C) Insurance Agent Location: Queens, NY – Local Candidates Strongly Encouraged to Apply Are you passionate about helping others and eager to learn? Do you have strong communication skills and a desire to grow in a fast-paced, dynamic industry? As a Part-Time Telemarketer starting out in the STRIVE Program, you’ll have the opportunity to gain hands-on experience, learn the ropes of the insurance business, and work toward becoming a licensed P&C Insurance Agent. If you’re driven, customer-oriented, and ready to take your career to the next level, we want to hear from you! This entry-level role is ideal for: Recent college graduates Upcoming graduates Those with some recent college education or coursework completed What You’ll Do: Start as a Telemarketer – Contact potential clients, introduce them to insurance products, and schedule appointments for agents. Receive Comprehensive Training – Participate in our STRIVE Program to learn about insurance policies, customer service best practices, and industry regulations. Build and Manage Client Relationships – Engage with clients over the phone, assist with inquiries, and guide them through their insurance needs. Progress to a Full-Time Role – As you complete the training, work toward becoming a fully licensed Property & Casualty (P&C) Insurance Agent. Handle Inquiries and Provide Solutions – Offer exceptional customer service while ensuring clients understand their options and make informed decisions. Sales and Lead Generation – Help drive business by contributing to lead generation and sales efforts. Knowledge/Skills/Abilities: Clear Speaking Voice – A professional, friendly, and confident phone voice is essential. Sales Ability – A natural ability to engage customers and make recommendations based on their needs. Multitasking – Ability to manage multiple tasks while maintaining excellent service. Positive Attitude & High Energy – Maintain a motivated, upbeat attitude while managing phone calls, even in a high-volume environment. Patience & Empathy – Ability to listen attentively and empathize with clients’ needs. Strong Communication Skills – Excellent written and verbal communication skills are a must. Computer Skills – Comfortable using basic office software and managing customer information in digital systems. Repetitive Phone Calls – Ability to make numerous phone calls without losing enthusiasm or positivity. Adaptability – Think quickly and improvise when necessary during live calls while adhering to company guidelines. Complaint Resolution – Calmly and professionally handle client complaints and work toward solutions. Willingness to Learn – Open to receiving constructive feedback and following detailed instructions to improve performance. Why Join Us? Growth Opportunity – Start as a Part-Time Telemarketer and advance to a Full-Time Licensed Insurance Agent through our STRIVE Program. Training and Development – Receive mentorship and comprehensive training to become a licensed insurance professional. Supportive Environment – Join a team that values collaboration, positivity, and mutual respect. Competitive Pay – Start at $17.00 - $27.00 per hour, with opportunities for growth as you gain experience and skills. Bonus Opportunities – Earn additional incentives for meeting targets and contributing to team success. Commission Pay – Increase your earnings through commission-based sales as you build your client base. Flexible Part-Time Schedule – Work part-time initially while learning and working toward a full-time career. Calling All Queens-Based Go-Getters! We’re excited to connect with candidates in Queens, NY, or nearby. If you're looking to start a career in the insurance industry and have the energy, personality, and communication skills to succeed, we’d love to hear from you! Job Type: Part-time (Telemarketer) → Full-time (P&C Insurance Agent) Schedule: Part-time: 20 hours Full-time: 8-hour shifts, Monday to Friday (once licensed) Work Location: In-person Preferred Candidates: We strongly encourage applications from: Recent college graduates Upcoming graduates Individuals with some recent college education or coursework completed Take the first step toward a rewarding career in insurance with We Insure USA Brokerage. Apply now – we look forward to meeting you! Job Types: Full-time, Part-time Pay: $17.00 - $24.00 per hour Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Ozone Park, NY 11417 (Required) Ability to Relocate: Ozone Park, NY 11417: Relocate before starting work (Required) Work Location: In person

We’re Hiring: Experienced Pharmacy Technician – Westbury, NY 11590 Are you a detail-oriented pharmacy technician with a passion for patient care and teamwork? We’re looking for a driven, professional, and experienced individual to join our pharmacy team immediately in Westbury, NY 11590. What We’re Looking For: Proven experience as a pharmacy technician (retail or community pharmacy preferred) Strong knowledge of pharmacy operations, prescriptions, and inventory Excellent communication and teamwork skills Positive, self-motivated, and solution-oriented mindset Ability to work independently and collaboratively Valid pharmacy technician certification (preferred or as per NY State requirement) Key Responsibilities: Assist the pharmacist in preparing and dispensing medications. Communicate effectively with customers and healthcare providers. Manage prescription processing with accuracy and speed. Maintain inventory, restock shelves, and handle medication orders. Comply with all HIPAA, state, and federal pharmacy regulations. Why Join Us? Supportive, professional work environment Growth opportunities within a dynamic pharmacy team A workplace where your experience and input are truly valued

Restaurant Brand Specialist 餐饮品牌专员(** Mandarin Required**) Job Overview We are a New York-based food and beverage management company operating multiple restaurant brands across the United States. We are seeking a creative, business-minded, and results-driven Brand Specialist to join our team. This role will focus on building stronger brands, enhancing brand awareness and competitiveness, and ensuring consistency across all brand touchpoints. Key Responsibilities Brand Positioning Analysis Conduct market trends and competitive analysis to define brand positioning and develop brand strategies. Brand Identity Design Oversee the design and optimization of brand visual identity to ensure consistency. Brand Marketing & Campaign Execution Plan and execute marketing campaigns to elevate brand visibility and market impact. Brand Influence Enhancement Strengthen brand influence in target markets through multi-channel strategies. Customer Experience Optimization Improve customer experience to boost brand loyalty and satisfaction. Restaurant Performance Support Align brand strategies with revenue goals to drive restaurant performance. Qualifications Education Bachelor’s degree or higher in Marketing, Business, Communications, or a related field. Experience Minimum 2 years of experience in the food & beverage industry or similar roles, with a focus on branding/marketing. Language Fluent in Mandarin (written and verbal) – a mandatory requirement for cross-team collaboration with China/US teams. Project Management Strong organizational and project management skills to handle multiple tasks efficiently. Creative & Strategic Thinking Ability to merge innovative ideas with actionable strategies. Collaboration Team player with excellent communication skills to work in a multicultural environment. Business Acumen Ability to align brand strategies with overarching business objectives. Benefits 401K Performance Bonus Employee Discount Paid Annual Leave Outstanding Performance Bonus If you are ready to make an impact and drive our brands to new heights, please submit your application. We look forward to having you on our team! 职位类型：全职 薪资： $65,000.00至$80,000.00（每年 ） Work Location: 现场办公

Job Summary We are seeking a motivated and detail-oriented Real Estate Assistant to support our real estate team in various administrative tasks. The ideal candidate will possess strong organizational skills and a customer service mindset, ensuring smooth operations within the office. This role is essential in helping our team manage client interactions, maintain schedules, and handle documentation efficiently. Responsibilities - Provide administrative support to real estate agents, including managing calendars and scheduling appointments. - Assist with data entry and maintain accurate records of transactions and client information. - Create and publish content for social media platforms (WeChat, Facebook, Instagram, etc.) - Design property flyers, email campaigns, and other marketing materials - Support real estate listing promotions, open houses, and company events - Track and report marketing performance metrics - Handle customer inquiries with professionalism and provide exceptional customer service. - Proofread documents for accuracy and completeness before distribution. - Organize and maintain office files, ensuring easy access to important documents. - Utilize Google Workspace tools for document creation, sharing, and collaboration. - Support the team in preparing marketing materials and listings for properties. - Coordinate open houses and property showings, ensuring all logistics are handled smoothly. Experience - Proven experience in an office environment; - Strong organizational skills with the ability to manage multiple tasks effectively. - Proficiency in Google Workspace applications (Docs, Sheets, Drive) is essential. - Proficiency in Canva - Strong time management skills to prioritize tasks efficiently. - Attention to detail for proofreading documents and maintaining accurate records. If you are passionate about real estate and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Real Estate Assistant. Job Type: Full-time Pay: $16.50 - $20.00 per hour Expected hours: 40 per week Benefits: Professional development assistance Referral program Work Location: In person

We’re looking for friendly and reliable individuals to join our team as a Cashier/Host. No experience required — just a great attitude and a willingness to learn! Responsibilities: Greet and welcome customers with a positive attitude Handle cash, card, and mobile payments accurately Manage the front counter and assist with seating guests if needed Provide excellent customer service and answer basic questions Maintain cleanliness and organization in the front area Requirements: Good communication and customer service skills Must be able to drive or have reliable transportation Friendly, punctual, and team-oriented No prior experience needed — we will train you! What We Offer: Flexible scheduling (full-time or part-time) On-the-job training Supportive and fun team environment

Financial Professional Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Authentic If the answer is yes, consider becoming a financial services professional to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable , customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients.

We are seeking a reliable and customer-focused Administrative Assistant to join our team. This role combines front desk responsibilities with retail support and general office duties. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced environment while delivering excellent customer service. Key Responsibilities: Welcome and assist customers in a friendly and professional manner. Provide product recommendations and service information based on customer needs. Operate the cash register accurately, process transactions, and manage cash handling. Ensure the retail space is clean, organized, and well-stocked. Maintain and organize filing systems and documentation. Answer phone calls and emails, schedule appointments, and respond to inquiries. Update and maintain customer records in the database. Manage calendars, including appointment scheduling and reminders. Draft reports, memos, letters, and other business documents using office software (e.g., Word, Excel, or Google Suite). Communicate daily updates to team members to ensure smooth operations. Support the team with additional administrative tasks and responsibilities as needed.

Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC
Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude

Job Summary MASS DEVELOPMENT is seeking a highly organized and proactive Executive Assistant / Assistant project management to provide comprehensive support to our executive team. The ideal candidate will possess exceptional organizational skills, be adept at managing multiple tasks, and demonstrate strong communication abilities. This role is crucial in ensuring the smooth operation of the office and facilitating effective project coordination. Executive Assistant Duties - Manage executive calendars, scheduling appointments, meetings, and travel arrangements efficiently. - Organize and maintain office files, records, and documentation to ensure easy access and retrieval. - Transcribe meeting notes, create agendas, track follow-ups, and prepare reports or presentations as needed. - Coordinate various projects, ensuring timelines are met and deliverables are achieved. - Handle front desk responsibilities, including answering phone systems, greeting visitors professionally, screen emails, and draft correspondence on behalf of executives. - Assist with office management tasks to ensure a productive work environment. - Liaise with vendors, order supplies, maintain system. - Handle sensitive information with discretion. Assistant Project Management Duties - Monitor project progress, deadlines, and deliverables. - Coordinate project meetings, milestones, and timelines. - Maintain project files, reports, and meeting notes. - Support clear communication among team members and clients. - Help track budgets and costs. - Flag delays or problem to the project manager. Qualifications - Proven experience as an Executive Assistant or in a similar role that highlights strong organizational skills. - Excellent calendar management skills with the ability to prioritize tasks effectively. - Strong communication skills, both written and verbal, with a focus on customer service excellence. - Familiarity with phone systems and front desk operations is preferred. - Ability to work independently while also being a collaborative team player. - Proficient in Microsoft Office Suite, especially Excel. - Experience with QuickBooks for invoicing, expense tracking, and financial reporting - Familiarity with project management tools (e.g., Asana, Trello, Microsoft Project, Monday.com) - Experience preparing professional reports, presentations, and documentation - Knowledge of general office operations and administrative procedures If you are a motivated individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for this exciting opportunity as an Executive Assistant. Job Type: Full-time Pay: $20.00 - $27.00 per hour Expected hours: 40 per week

We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!

We are hiring a Project Manager for both junior and experienced roles. Experience is not required for the junior role, as training will be provided. The main responsibility is managing projects from RFQ to completion, ensuring smooth execution. Experienced candidates will handle the duties outlined below, while those with no experience will be trained. Duties  Prepare submittal packages and request factory drawings as needed.  Ensure accuracy by comparing purchase orders to quotes and shop drawings.  Process and expedite orders, resolving vendor and customer concerns.  Manage field projects, including kickoff meetings and regular in-person check-ins.  Coordinate technical support needs.  Build and maintain relationships with customers, distributors, and contractors. Qualifications  At least 3 years of experience in the commercial lighting industry or a related project Management role.  Experience as a job site Project Manager in the NYC market is preferred.  Highly organized with the ability to multitask in a fast-paced environment.  Strong communication skills and a positive attitude.  Proficient in Outlook and Excel, with the ability to learn in-house systems like QuickBooks.  Experience in reviewing quotes, creating submittal packages, and processing purchase orders.  Strong customer service and sales skills.  Ability to work well both independently and in a team. Knowledge & Skills  Building relationships and selling to customer needs  Negotiation and problem-solving  Excellent organizational and multitasking abilities  Strong customer service skills  Market and product knowledge  Ability to work under pressure and prioritize tasks effectively Job Type: Full-time Pay: TBD, based on experience Schedule: Monday to Friday Paid Time Off: 2 weeks of paid vacation, 5 paid sick days, 1 paid day off on Birthday Location: In-person

We are seeking a dependable and motivated Full-Time Delivery Driver to join our team in St. Albans, Queens, NY. As a Delivery Driver, you will be responsible for delivering packages safely, efficiently, and on time. This role requires excellent time management, attention to detail, and a strong sense of responsibility. Key Responsibilities: - Operate a company vehicle to deliver packages to customers across assigned routes. - Load and unload packages carefully and efficiently. - Follow delivery routes and schedules using GPS and route planning tools. - Maintain accurate delivery logs and obtain customer signatures when required. - Communicate with the business manager and customers as needed. - Perform basic vehicle checks and report any maintenance issues. - Ensure packages are delivered in excellent condition and on time. Requirements: - Must have a valid driving license. - Clean driving record. - Previous delivery experience is a plus but not required. - Ability to lift packages up to 50 lbs. - Good communication and customer service skills. - Strong time-management skills. - Must be punctual, responsible, and able to work independently. - Comfortable driving in various weather and traffic conditions Benefits: - Monthly salary of $1,900 – $2,000 - Full-time, stable schedule - Opportunities for growth within the company - Supportive work environment - Training provided Let me know if you'd like a version formatted for a job board, a printable PDF, or if you want to add a company name/logo.

About alchemy. alchemy. is a modern lifestyle brand offering a curated collection of apparel and jewelry alongside handcrafted candles, perfumes, and home decor. Our products are designed for everyday wear and gifting, blending quality craftsmanship with contemporary aesthetics. We’re excited to bring our unique shopping experience to JFK Terminal 8 and are looking for passionate, customer-focused individuals to join our team! Position: Sales Associate Location: JFK Airport, Terminal 8 Schedule: Available shifts- 5am - 1pm; 1pm - 9pm Compensation: Competitive hourly pay + bonus opportunity What You’ll Do: Provide exceptional customer service by engaging travelers, sharing product knowledge, and creating a welcoming shopping experience. Educate customers on our curated jewelry collection and handcrafted candles, perfumes, and home decor, offering personalized recommendations. Assist with sales transactions, cash handling, and POS operations efficiently and accurately. Maintain store visuals, cleanliness, and product displays to reflect the alchemy. brand. Manage inventory and restocking, ensuring products are organized and available. Support special promotions, seasonal campaigns, and product launches. Uphold airport retail policies, security protocols, and customer safety guidelines. Who You Are: ✔ Energetic & engaging – You love interacting with people and making meaningful connections. ✔ Sales-driven – You have experience in retail or hospitality and enjoy hitting sales goals. ✔ Detail-oriented – You take pride in keeping the store organized and visually appealing. ✔ Reliable & punctual – You understand the importance of scheduling in an airport environment. ✔ Passionate about lifestyle & luxury retail – You appreciate unique, high-quality products. ✔ Able to work in a fast-paced environment – You thrive in high-traffic locations and can multitask efficiently. Requirements: Prior retail or hospitality experience required- 2-3 years preferred Ability to work early mornings, evenings, weekends, and holidays (airport hours). Must pass a TSA background check to work in JFK Terminal 8. Ability to stand for extended periods and lift up to 20 lbs. Why Join alchemy.? ✨ Work in a dynamic, high-traffic retail space at one of NYC’s busiest airports. ✨ Be part of a growing lifestyle brand with opportunities for advancement. ✨ Employee discounts on our curated jewelry and handcrafted lifestyle products!

Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person