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Customer support manager jobs in Mount Vernon, New YorkCreate job alerts

  • Team Member (Fast Food)
    Team Member (Fast Food)
    8 days ago
    Full-time
    Melrose, The Bronx

    Join our dynamic team as a Fast Food Team Member and become the heartbeat of a lively, quick-service restaurant environment! In this role, you will deliver exceptional customer service while preparing and serving delicious food with speed and precision. Your energy and enthusiasm will help create a welcoming atmosphere where customers feel valued and satisfied. Whether taking orders, handling food, or maintaining cleanliness, you’ll play a vital part in ensuring every guest leaves happy and eager to return. This position offers an exciting opportunity to develop culinary skills, sharpen your sales abilities, and thrive in a fast-paced setting. Duties Greet customers warmly and take their orders accurately using POS systems such as Aloha POS or Micros POS. Prepare food items efficiently while adhering to food safety standards and sanitation guidelines. Upsell menu items to enhance customer experience and increase sales opportunities. Handle cash transactions, process payments, and give correct change with basic math skills. Maintain cleanliness of workstations, dining areas, and kitchen equipment through regular bussing and sanitation practices. Assist in food handling, packaging, and serving to ensure quick service delivery. Support team members during busy periods by managing multiple tasks including cashiering, food prep, and customer service. Experience Previous experience in food preparation or food service within quick service or fast-food restaurants is preferred but not required; we welcome motivated newcomers eager to learn! Familiarity with POS systems like Aloha POS or Micros POS enhances your ability to serve efficiently. Basic math skills for cash handling, retail math understanding, and accurate order processing are essential. Experience in the food industry, including restaurant experience or working in cafés or grocery stores, is advantageous. Strong time management skills to prioritize tasks during high-volume periods while maintaining quality standards. Knowledge of food safety protocols, sanitation practices, and proper food handling procedures ensures a safe environment for all. Customer service experience helps you connect with guests and create positive dining experiences that keep them coming back. This energetic role invites passionate individuals ready to make a difference in a fast-moving environment! If you thrive on providing excellent service, enjoy working as part of a lively team, and are committed to food safety and quality, we want to hear from you! Job Types: Full-time, Part-time Pay: $17.00 per hour Benefits: Food provided Paid training Application Question(s): Are you applying for Full time? Part time? Are you available to work any time? Are you able to start work right away? Previous Employer Business Name: Position: Dates of Employment: Have you ever received food safety training or certification? Are you comfortable following strict food safety, cleanliness, and sanitation rules? Can you lift up to 40 lbs, stand for long periods, and work in a fast-paced environment? Describe your experience working with customers How do you handle working under pressure? Why do you want to work for Yo-Yo Chicken? Do you have any medical conditions or allergies that could affect working around food, heat, or cleaning chemicals? Are you willing to comply with: Uniform requirements, Hair restraints, No phone use during shifts (Yes / No) Please list one professional reference: Name: Relationship: Phone Number: I certify that all information provided is true and complete. I understand that false information may result in disqualification or termination. Work Location: In person

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  • Cashier
    Cashier
    18 days ago
    $17–$20 hourly
    Part-time
    Manhattan, New York

    Position We’re looking for an experienced Cashier / Front of House Team Member to join our growing team in West Harlem near City College. Responsibilities Greet customers and provide excellent customer service Take orders accurately through POS system Handle cash, card, and mobile payments Assist with online, pickup, and delivery orders Prepare smoothies and beverages according to recipes and standards Assemble bowls with attention to presentation and consistency Maintain ingredient quality and ensure food always looks fresh and appealing Maintain cleanliness and organization of front counter and dining area Restock beverages, packaging, and front-of-house supplies Communicate clearly with kitchen team during busy periods Support daily restaurant operations as needed Qualifications Hospitality or cashier experience required Strong communication and multitasking skills Friendly, professional, and team-oriented attitude Able to work efficiently under pressure in a fast-paced environment Able to follow systems, rules, and operational procedures Detail-oriented with pride in food presentation and cleanliness Reliable, punctual, and timely — attendance is very important and lateness will not be tolerated Flexible schedule preferred Comfortable engaging with a younger, trend-aware customer base Compensation & Benefits Competitive hourly pay based on experience Growth opportunities into shift lead and management positions Health benefits available for qualified employees Supportive and growth-focused work environment Job Type Full-time / Part-time Location West Harlem, Manhattan — near City College To Apply Please send your resume along with a short introduction and availability.

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  • Owner Operator – Box Truck / Dry Van / Reefer (26ft) – OTR or Regional
    Owner Operator – Box Truck / Dry Van / Reefer (26ft) – OTR or Regional
    19 days ago
    $12000–$17000 monthly
    Full-time
    West Bronx, The Bronx

    Job Overview Join our dynamic team as an Owner-Operator specializing in Cargo Vans, Box Trucks, Reefers, and Dry Vans. This role offers the opportunity to run your own operation while delivering essential freight across local, regional, and long-haul routes. As an Owner-Operator, you play a critical role in ensuring safe, timely, and professional transportation services. We support both new and experienced operators, working with new and established MC numbers, and offering the option to lease onto our active MC authority. We also assist with vehicle registration and onboarding, making it easier to get on the road and start earning quickly. We are committed to fair, paid opportunities for all drivers, including those just entering the industry. Key Responsibilities Safely operate cargo vans, box trucks, reefers, or dry vans for scheduled pickups and deliveries Load and unload freight using equipment such as pallet jacks and forklifts when required Maintain accurate delivery documentation and communicate effectively with dispatch Ensure compliance with DOT regulations, safety standards, and proper load securement Plan and execute routes efficiently to meet delivery deadlines Deliver a high level of customer service and professionalism at all times Assist with basic warehouse operations and freight handling when needed Qualifications & Skills Experience in commercial driving, delivery, or courier services (box truck or similar preferred) Strong customer service and communication skills Familiarity with warehouse operations and heavy freight handling Ability to operate manual transmission vehicles (preferred) Experience using forklifts and pallet jacks Knowledge of route planning and time management Clean driving record with a strong focus on safety What We Offer Work with new or existing MC numbers Option to lease onto our MC authority Assistance with vehicle registration and onboarding Consistent, paid opportunities Supportive dispatch and operations team Start your journey with a team that values independence, reliability, and growth—delivering excellence every mile of the way. If you want, I can also turn this into a flyer, Indeed job post, or Instagram ad version that attracts drivers faster. just add a note we are a carrier development agency not just booking you loads we are here to help build your business ' Here’s your revised version with that note smoothly integrated and polished: Job Overview Join our dynamic team as an Owner-Operator specializing in Cargo Vans, Box Trucks, Reefers, and Dry Vans. This role offers the opportunity to run your own operation while delivering essential freight across local, regional, and long-haul routes. As an Owner-Operator, you play a critical role in ensuring safe, timely, and professional transportation services. We support both new and experienced operators, working with new and established MC numbers, and offering the option to lease onto our active MC authority. We also assist with vehicle registration and onboarding, making it easier to get on the road and start earning quickly. We are committed to fair, paid opportunities for all drivers, including those just entering the industry. Note: We are not just a dispatch service—we are a Carrier Development Agency. Our goal is to help you build, grow, and sustain your own transportation business, not just keep your truck loaded. Key Responsibilities Safely operate cargo vans, box trucks, reefers, or dry vans for scheduled pickups and deliveries Load and unload freight using equipment such as pallet jacks and forklifts when required Maintain accurate delivery documentation and communicate effectively with dispatch Ensure compliance with DOT regulations, safety standards, and proper load securement Plan and execute routes efficiently to meet delivery deadlines Deliver a high level of customer service and professionalism at all times Assist with basic warehouse operations and freight handling when needed Qualifications & Skills Experience in commercial driving, delivery, or courier services (box truck or similar preferred) Strong customer service and communication skills Familiarity with warehouse operations and heavy freight handling Ability to operate manual transmission vehicles (preferred) Experience using forklifts and pallet jacks Knowledge of route planning and time management Clean driving record with a strong focus on safety What We Offer Work with new or existing MC numbers Option to lease onto our MC authority Assistance with vehicle registration and onboarding Consistent, paid opportunities Supportive dispatch and operations team Business development support to help you grow beyond just driving Start your journey with a team that’s invested in your success—on the road and in business.

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  • Shift Leader
    Shift Leader
    27 days ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Management experience is required Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

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  • Juice Bar Crew Member
    Juice Bar Crew Member
    1 month ago
    $17–$19 hourly
    Full-time
    Englewood

    About The Market Place We're a locally rooted wellness juice bar built on one simple belief: real food, real people, real community. Our menu spans cold-pressed juices, HPP blends, smoothies, acai and grain bowls, wellness shots, functional tonics and much more — all made with locally sourced ingredients whenever possible. We're not a franchise. We're your neighbors, and we're looking for a crew member who cares as much about the people they serve as the products they make. The Role As a Juice Bar Crew Member, you'll be at the heart of our operation — crafting our full menu from scratch, connecting with regulars, and helping first-timers find their new favorite order. You'll work alongside a tight-knit team in a fast-paced but grounded environment where quality and community always come first. This is a full-time position reporting to the General Manager. What You’ll Do Prepare cold-pressed juices, HPP blends, smoothies, acai/grain bowls, wellness shots, and functional tonics to recipe spec Operate, clean, and maintain commercial juicers (cold-press and centrifugal), blenders, and related equipment Execute daily ingredient prep — washing, chopping, portioning, and rotating produce using FIFO standards Uphold food safety and sanitation standards at all times; maintain a clean and organized bar Engage warmly with customers, offer knowledgeable product recommendations, and upsell add-ons naturally Educate guests on ingredients, nutritional benefits, and seasonal specials Support inventory counts, restocking, and communicating low-stock needs to management Contribute to smooth opening and closing procedures Bring a team-first attitude and represent our brand with pride in the community What We’re Looking For Required 1+ years of hands-on juice bar, smoothie bar, or wellness café experience Proficiency with cold-press equipment (e.g., Norwalk, Angel, or similar commercial juicers) Strong knowledge of ingredient prep, FIFO rotation, and food safety practices Valid NJ ServSafe Food Handlers Certification — must be obtained by start date Ability to stand for extended periods and lift up to 40 lbs Reliable availability including mornings, weekends, and some holidays Preferred Experience with HPP or high-volume juice production Knowledge of functional nutrition, adaptogens, or wellness trends Familiarity with POS systems (Square, Toast, or similar) Barista, café, or health food retail background Bilingual a plus Compensation & Perks Pay: $17–$19/hr depending on experience + tips Schedule: Full-time, approx. 35–40 hrs/week Benefits: Dental and vision coverage eligibility after 6 months of employment Perks: Paid wellness education Growth: Clear path to Lead Crew and Bar Manager roles for standout pe

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  • Brow and Lash Artist-Commission Base
    Brow and Lash Artist-Commission Base
    1 month ago
    Part-time
    Fort Lee

    Overview Join our team as a Brow & Lash Artist! Your artistry and passion for beauty will elevate our clients’ confidence and style! In this dynamic role, you will deliver natural brow and lash services, such as expert brow shaping, brow lamination and tints, and lash lifts and tints, and a variety of esthetic services that enhance natural beauty. We’re seeking a team member that thrives in a professional environment, has excellent customer service skills, and is eager to grow her/his expertise in the beauty industry. We’re committed to fostering your growth through a positive and supportive work environment that celebrates creativity and professionalism. Compensation for this position is commission based. Responsibilities Perform expert brow shaping, tinting and laminations utilizing our precision mapping and color matching technique. Perform effective lash lifts and tinting using latest techniques. Provide exceptional guest services by understanding client needs, offering product recommendations, and upselling services or retail products. Ensure client records are completed accurately in a timely manner. Maintain strict sanitation standards and adhere to health regulations during all procedures. Manage appointment scheduling using acuity scheduling or other studio software efficiently to maximize client flow. Engage with clients via social media management to promote services, share before-and-after photos, and foster community engagement. Support front desk operations by greeting guests, answering inquiries, and ensuring a welcoming environment. Stay current on industry trends to continually improve service offerings. Support other team members as needed. Qualifications Valid cosmetology license or esthetician certification required. Experience providing brow and lash services, or other related esthetic services preferred. Excellent communication skills with the ability to connect with clients and understand their beauty goals. Knowledge of sanitation practices and health regulations within a salon or spa environment. Background in customer service is highly desirable. The ability to communicate and document in English is required for this role. Bilingual candidates encouraged to apply. Benefits: Employee discount Flexible schedule Professional development assistance License/Certification: Cosmetology License (Required) Work Location: In person

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  • Busser/Food Runner
    Busser/Food Runner
    1 month ago
    Part-time
    Englewood

    The successful candidate will play a key role in contributing to our customer satisfaction goals. We'd like to interview you if you're a seasoned kitchen team member looking for the opportunity to grow and can handle all of the below responsibilities/requirements. Send us your current work status and availability to interview. Key Requirements: Friendly demeanor- able to greet and serve customers in a friendly manner Ability to stand for a long time Accuracy and speed in executing assigned tasks Familiar with industry’s best practices Dedication to teamwork Responsibilities Set up and stocking stations with all necessary supplies Answer, report and follow Managers instructions Comply with nutrition and sanitation regulations and safety standards Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service Maintains table settings by removing finished courses and replenishing utensils as necessary Refilling water glasses Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require Maintains a clean and sanitary bussing station Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. Disposing of the trash at close of restaurant Must be able to lift 50lbs minimum Responsible for cleaning restrooms throughout the shift and maintaining cleanliness of Indoor and Outdoor Dining areas • You must be legal to work in the United States Pay Frequency: Weekly Tips Included

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  • Floor Manager
    Floor Manager
    1 month ago
    Full-time
    Mott Haven, The Bronx

    Position Overview: The Floor Manager is responsible for overseeing daily operations on the floor, ensuring excellent customer service, smooth workflow, and staff efficiency. This role acts as a bridge between management, staff, and customers to maintain a positive and productive environment. Key Responsibilities: Supervise daily floor operations and ensure service standards are met Lead, support, and motivate staff to deliver excellent customer service Handle customer inquiries, complaints, and resolve issues promptly Monitor staff performance and provide coaching or training as needed Ensure proper staff scheduling and adequate floor coverage Maintain cleanliness, organization, and safety of the work area Coordinate with kitchen or back-of-house teams (for restaurants) Manage opening and closing procedures Monitor inventory levels and report shortages Ensure compliance with company policies and health & safety regulations Qualifications: Proven experience in a supervisory or management role (retail, hospitality, or similar) Strong leadership and communication skills Excellent problem-solving and customer service abilities Ability to work in a fast-paced environment Good organizational and multitasking skills Flexible availability, including evenings, weekends, and holidays Work Environment: Fast-paced and customer-facing setting (restaurant, retail store, or hospitality venue) Requires standing for long periods and active floor presence

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  • Teaching Assistant
    Teaching Assistant
    1 month ago
    Full-time
    West Bronx, The Bronx

    The Teacher Assistant is responsible for assisting the Teacher with providing children ages 3 to 5 years old with a learning environment and experiences which will helps them develop socially, physically, and emotionally in a manner appropriate to their age and stage of development. Essential Duties and Responsibilities: • Supports the implementation of the agency’s school readiness goals and CLASS., • Ensures proper care and supervision of children at all times, the practice of head counts,classroom arrangement, general safety rules,monitoring equipment and working knowledge of wclassroom management., • Assists Teacher with teaching responsibilities and other classroom responsibilities, as assigned, • Ensures child-adult ratio is met at all times, • Prepares snacks and meals for children, as needed., • Cleans and sanitizes all areas of the classroom, including food preparation and eating areas, • Helps children practice good hygiene, including personal cleanliness and diapering, as needed, • Provides input in planning lessons and activities for children, • Assists in gathering classroom observations and other documentation for developmental assessments of children., • Assist with child observation, individualization, lesson plans, attendance, lunch count, parent participation, in-kind contributions, and others as directed, using proper spelling and accurate calculations., • Assists in organizing and maintaining instructional and classroom supplies, • Sets up classrooms for various purposes., • Maintains an organized and developmentally appropriate classroom environment, • Collects documents from parents during drop-off/pick-up time, • Assist parents to organize and implement parent activities; encourage, facilitate, and support parental involvement in all aspects of the Head Start Program., • Provides appropriate customer service to parents, children, and community representatives/members,, • Ability to attend in-service trainings, home visits, parent conferences, etc., • Must have exceptional organizational and time management skills, • Implements agency policies and procedures, • Cooperates with Site Director/CDS and other Service Area Coordinators in planning, supervision and implementation of overall program., • Substitute as needed and when appropriate as instructed by Site Director., • Other duties as assigned within the scope of the position to maintain a quality program Professional and Ethical Standards, • Maintain confidentiality in accordance with Agency policy and legal requirements., • Be honest, reliable and dependable., • Respect and maintain rights and privacy of all staff, parents, and children., • Attend mandated trainings and meetings, and seek out staff development opportunities., • Work as a team member with all staff and maintain a positive work ethic., • Act conscientiously in performing routine duties Qualifications/Knowledge, Skills and Abilities: • Ability to effectively communicate with community members and groups, managers, regulatory agencies, and families both individually and in group settings., • Ability to work as a positive team member., • Ability to solve practical problems and deal with a variety of situations, • Knowledge of various software programs such as MS Word, Excel, Power-Point, Publisher and ChildPlus. Education/Certifications: BA/BS/AAS/CDA preferred. Strong written and oral communication skills. Displays effective time management and multi-tasking skills. Self-motivated, energetic, team player. “MARC Academy and Family Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

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  • Chef
    Chef
    2 months ago
    $15–$25 hourly
    Full-time
    East Bronx, The Bronx

    Position Overview: We are seeking a talented and driven Chef to join our team. This role is perfect for someone who is passionate about food, organization, and creativity. The Chef will be responsible for menu planning, food preparation, kitchen management, and ensuring high-quality dishes are consistently delivered. This position offers significant growth potential, with opportunities to take on leadership, training, and menu development as our business expands. ⸻ Key Responsibilities: • Prepare, cook, and present high-quality dishes consistently., • Design and update menus, introducing new and seasonal items., • Maintain cleanliness, organization, and safety standards in the kitchen., • Manage food inventory, purchasing, and waste control., • Train and mentor junior kitchen staff, promoting skill development., • Collaborate with management to maintain cost efficiency and profitability., • Ensure compliance with health, safety, and sanitation regulations., • Uphold and enhance the overall dining experience for customers. ⸻ Skills & Qualifications: • Proven experience as a Chef or strong background in culinary roles., • Knowledge of diverse cuisines and cooking techniques., • Strong leadership and team collaboration skills., • Ability to thrive in a fast-paced environment., • Excellent organizational and time-management abilities., • Creativity in food presentation and menu planning. ⸻ Growth Opportunities: • Leadership: Move into Head Chef / Kitchen Manager roles as the business grows., • Menu Development: Freedom to experiment and design new signature dishes., • Training & Development: Opportunity to build and lead a team of kitchen staff., • Business Expansion: Play a key role in scaling kitchen operations and brand reputation. ⸻ What We Offer: • Competitive pay and performance-based incentives., • Clear path for career growth and leadership roles., • Supportive team environment with respect for work-life balance., • Opportunities for creativity, innovation, and professional development.

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