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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 2 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Be the welcoming face of ATAX Inwood Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track. This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods. What you’ll do Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow. Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member. Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures. Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files. Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks. Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area. Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work. Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations. What we’re looking for Bilingual proficiency in English and Spanish. 2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience). Strong communication, organization, multitasking, and problem-solving skills. Experience working in a tax preparation office and a working knowledge of taxes Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems. A warm, professional attitude, attention to detail, and sound judgment when handling confidential information. Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment.. Why this role matters You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike. Position details Company: ATAX Inwood | Reports to: Office Manager Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting. Ready to join our team? If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 7 días
    Jornada parcial
    Central Harlem, Manhattan

    Kron Agency helps local businesses attract customers and operate more efficiently through professional websites, automated voice receptionists, booking systems, customer-service bots, and customized business automations. We are hiring outside sales representatives to visit businesses throughout New York City, speak directly with owners and managers, learn about their needs, and introduce solutions that can improve their customer service and sales. What You Will Sell • Professional business websites and website redesigns, • Natural-sounding voice receptionists using technology such as ElevenLabs, • Automated phone-answering and call-routing systems, • Appointment-booking and scheduling systems, • Customer-service chatbots, • Lead-capture and customer-intake systems, • Automated confirmations, reminders, and follow-ups, • Customized business workflows, • Complete website, phone, and booking packages Every system is customized around the business it serves. For example, a voice receptionist for a dental office could answer calls, schedule or reschedule appointments, answer approved questions about services and insurance, collect new-patient information, send reminders, and transfer important calls to the correct employee. Similar solutions can be created for salons, barbershops, auto repair shops, restaurants, contractors, law offices, real estate companies, medical offices, spas, and other local businesses. Assigned Routes and Leads Kron Agency has already identified more than 125 potential business leads throughout New York City. Representatives receive organized routes containing selected businesses in specific neighborhoods. This allows representatives to focus on visiting businesses and making sales instead of spending the day searching for prospects. Representatives are expected to complete their assigned routes, record the outcome of each visit, and follow up with interested business owners. Responsibilities • Visit businesses in person using your assigned NYC route, • Ask to speak with the owner, manager, or decision-maker, • Introduce Kron Agency and explain our services clearly, • Learn how the business currently handles calls, appointments, customer questions, and new leads, • Identify problems such as missed calls, outdated websites, scheduling difficulties, and slow customer follow-up, • Recommend services that fit the business’s actual needs, • Demonstrate our websites, voice receptionists, booking tools, and automation systems, • Collect accurate contact information from interested prospects, • Schedule demonstrations and follow-up conversations, • Follow up consistently and work toward closing sales, • Record the result of every visit, • Provide regular updates on routes, conversations, follow-ups, and completed sales, • Represent Kron Agency professionally and honestly Qualifications • Confident approaching local businesses and starting conversations, • Strong communication and listening skills, • Professional appearance and behavior, • Reliable and able to complete assigned routes, • Able to explain technology in clear, simple language, • Comfortable demonstrating websites and voice systems, • Strong follow-up and sales-closing habits, • Able to work independently, • Smartphone with reliable internet access, • Able to walk and travel throughout assigned NYC neighborhoods Previous sales experience is helpful, but a college degree and technical experience are not required. Kron Agency will provide service information, demonstrations, sales materials, and training. Compensation This is a commission-based contract position. Representatives earn commission for closing website projects, voice-receptionist systems, booking solutions, automation services, and complete business packages. Commission details will be explained before onboarding. To apply, submit your name, phone number, current borough or neighborhood, sales experience, languages spoken, weekly availability, and a short explanation of why you would be a good fit for Kron Agency.

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