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Customer support manager jobs in Irvington, New JerseyCreate job alerts

  • Roast'd Coffee - Montclair
    Barista
    Barista
    5 days ago
    Full-time
    Montclair

    Overview: Roast’d Coffee is on a mission to craft more than just great coffee—we’re here to build community, one cup at a time. We’re looking for an enthusiastic and service-driven Barista to join our team and help bring our vision to life. As a Barista at Roast’d, you’ll be the face of our shop, delivering quality beverages and warm hospitality while maintaining the high standards our customers expect. What You'll Do: • Prepare and serve a wide range of espresso drinks, pour overs, teas, and coffee-based beverages according to Roast’d recipes and quality standards., • Maintain expert knowledge of our menu, beans, and brewing techniques to guide customers through their coffee experience., • Operate the point-of-sale (POS) system efficiently, handling transactions and maintaining accuracy with cash and card sales., • Uphold the cleanliness and organization of the bar, café floor, equipment, and customer areas throughout your shift., • Deliver friendly, attentive service by greeting customers, taking orders, and answering any questions about our products., • Support team members during peak periods to ensure smooth operations and timely service., • Restock inventory and supplies as needed and notify management of low stock or equipment issues., • A passion for coffee and a curiosity to keep learning., • Prior barista or food service experience is a plus, but not required—we’re happy to train the right person., • Strong communication skills and a natural ability to make people feel welcome., • Ability to stay organized, multitask, and maintain a positive attitude in a fast-paced environment., • Reliability, punctuality, and a strong sense of responsibility as a team player.

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  • Mezcal Kitchen JC
    Bar Manager / Supervisor
    Bar Manager / Supervisor
    8 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • Elmora Motor Sports llc
    Bdc management
    Bdc management
    11 days ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

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  • Cars Time
    Secretary Bilingual
    Secretary Bilingual
    13 days ago
    Full-time
    Linden

    Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: *Must have working experience at a Used Car Dealership. * Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person. * Schedule appointments for sales, service, and test drives, and maintain an organized calendar. * Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete. * Maintain customer records and update the CRM database. * Handle general office tasks such as filing, scanning, and copying. * Prepare and distribute invoices, receipts, and sales contracts as needed. * Order office supplies and maintain an organized workspace. * Assist the sales team with administrative tasks, such as preparing reports and following up with customers. * Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson. * Support dealership events and promotional activities as needed. Qualifications: * Bilingual English and Spanish * Proven experience in a receptionist, administrative, or customer service role. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems. * Strong organizational and multitasking abilities. * Excellent verbal and written communication skills. * Friendly and professional demeanor. * Ability to work independently and as part of a team. * Experience in the automotive industry is a plus, but not required. Benefits: * Competitive salary * Paid Training * Long term opportunity * Opportunities for career growth and development * A positive and supportive work environment Job Type: Full-time Pay: $18.00 - $20.00 per hour Ability to Commute: * Linden, NJ 07036 (Required) Ability to Relocate: * Linden, NJ 07036: Relocate before starting work (Required) Work Location: In person

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  • Costanza & Providence Real Estate Agency Inc
    Real Estate Agent
    Real Estate Agent
    25 days ago
    $50000–$150000 yearly
    Full-time
    Constable Hook, Bayonne

    Pay: $50,000.00 - $150,000.00 per year Job description: Job Summary We are seeking a motivated and dynamic Real Estate Agent to join our team! We’re looking for someone dedicated to helping others find the right home or property. We specialize in everything from residential and commercial rentals, residential and commercial sales, to vacant lots, investment properties, and development leasing. Our team of agents doesn’t just specialize in one area, they have experience and knowledge across all types of transactions. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and support. This role requires excellent communication and organizational skills, along with a true passion for helping clients achieve their real estate goals. About Us Costanza Realtors has been a pillar in Bayonne real estate for over 40 years. Since 1985, we’ve built our reputation not just on sales, but on community, trust, and unmatched local expertise. Our broker, Ben Costanza, knows nearly every block in Bayonne- from the waterfront to Constable Hook and beyond. We know the city. We know the county. We have strong community ties. We built this business by being part of the neighborhoods we serve. As Costanza Realtors, we’re more than a brokerage. We’re a team committed to helping people find homes, helping agents build careers, and strengthening the fabric of Bayonne and its surrounding communities. Responsibilities Assist clients in buying, selling, and renting properties by providing expert advice and guidance throughout the process Provide clients with Comparative Market Analyses (CMAs) Develop marketing strategies to promote listings effectively, using both traditional and social media platforms Negotiate contracts on behalf of clients to ensure favorable terms and conditions Maintain accurate records of transactions, client interactions, and property listings Build and maintain strong relationships with clients, colleagues, and industry professionals Requirements Completion of the 75-hour real estate course Strong negotiation skills Excellent communication skills, both verbal and written Bilingual or multilingual abilities are a plus Familiarity with real estate laws and regulations Strong marketing skills to promote properties effectively Exceptional organizational skills to manage multiple listings and client relationships Previous experience in real estate administration is a plus, but not required What We Offer You Mentorship and training from proven leaders with experience in all types of real estate transactions Deep local knowledge as our broker has worked in nearly every neighborhood in Bayonne Access to strong community relationships, trusted networks, and a long-standing reputation A supportive team culture that values professionalism, integrity, communication, and heart Help with leads, marketing, and admin support so you can focus on building relationships and closing deals Who We’re Looking For New or relatively new real estate agents who are hungry to learn and grow. People who care about community, and want to make a positive impact in clients’ lives, not just close deals. Individuals who are driven, honest, responsive, and eager to develop solid local expertise. Good communicators who enjoy working in a team but are also self‑motivated. How to Apply If you believe in doing work that matters, if you want to grow in a place that values local connections and professional integrity, we’d love to hear from you. Please send your resume and a short note about what drives you, what you hope to achieve in real estate, and why Bayonne is your home too (or could be). Job Types: Full-time, Part-time, Contract Benefits: Flexible schedule License reimbursement On-the-job training Opportunities for advancement Professional development assistance Referral program Work from home Work Location: Hybrid remote in Bayonne, NJ 07002

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  • NEH Marketing Inc
    Entry Level Sales Associate
    Entry Level Sales Associate
    1 month ago
    $40000–$60000 yearly
    Full-time
    Journal Square, Jersey City

    Are you ready to kickstart your career in sales and customer service? Do you have a passion for helping customers and building relationships? Join our team as an Entry Level Sales Executive! We’re on the lookout for motivated individuals who are eager to learn and grow with us. What We Offer: • A vibrant and collaborative work environment, • Comprehensive training programs to develop your skills, • Competitive weekly pay with performance-based bonuses, • Opportunities for career advancement Key Responsibilities: • Develop and maintain strong relationships with clients through excellent face-to-face customer service, • Assist in identifying customer needs and providing tailored solutions, • Support senior account executives in managing client accounts and sales processes, • Conduct research to identify potential leads and opportunities for growth, • Participate in sales presentations and product demonstrations, • Collaborate with cross-functional teams to ensure customer satisfaction What You Bring: • A positive attitude and willingness to learn, • Strong communication skills, both verbal and written, • Exceptional problem-solving abilities, • A customer-focused mindset with a passion for service, • Ability to work both independently and as part of a team If you're ready to embark on an exciting career path where no two days are the same, we want to hear from you! Apply now and become a part of a team that values motivation, creativity, and initiative!

    Immediate start!
    No experience
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  • E & A Video & Magazine Inc
    Sales Associate
    Sales Associate
    2 months ago
    Full-time
    Nutley

    E & A Video & Magazine Inc is seeking a motivated, customer-focused Onsite Salesperson to join our team. The ideal candidate will be responsible for engaging customers, promoting products, maintaining store presentation, and providing a welcoming and professional in-store experience. If you are passionate about retail sales and enjoy interacting with people, we’d love to meet you. Key Responsibilities: Greet customers as they enter the store and provide friendly, personalized service Assist customers in locating and selecting products based on their preferences or inquiries Provide knowledgeable information on current promotions, new arrivals, and best-selling items Process sales transactions accurately through the register or POS system Maintain cleanliness and organization of product displays, shelves, and the sales floor Monitor inventory levels and inform management of restocking needs Handle customer concerns or complaints with professionalism and escalate issues when necessary Ensure compliance with company policies, including age verification where applicable Help with receiving and stocking new merchandise Support the team in achieving daily and monthly sales goals

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