Email customer support jobs in Englewood, NJCreate job alerts

Up to $60K per year / 401k / PTO / Medical & dental / WFH stipend - As a Customer Support Specialist you'll: Serve as one of the faces of the business and the main points of contact for customers via phone, chat and email; Maintain expert knowledge of the platform to ensure that you are providing...

K per year - As a Customer Support Specialist you'll: Handle customer inquiries over email and occasional phone calls in a timely matter and according to company standards; Address inquiries regarding student enrollment, course and program offerings, invoices, completion certificates, etc; Assist...

No phones - As a Customer Support Specialist you'll: Deliver a 'WOW' customer experience through email and chat to assist a diverse range of end users; Take ownership of customer issues, diving deep to uncover root causes, solving problems effectively, and providing valuable feedback to improve p...

As a Customer Support Technician you'll: Help customers resolve their technical issues over the phone, email and messenger; Provide a world-class support experience for customers by embodying a helpful, friendly, and empathetic attitude; Develop expertise in the NationBuilder platform and working...

Competitive Pay / Health Insurance / PTO / 401K - As a Customer Support Specialist you'll: Respond to customer inquiries via FreshDesk email and live chat; Become a product expert as well as an educator and advocate to customers; Troubleshoot customer issues pertaining to platform usage and confi...

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist you'll: Handle questions, comments and complaints regarding Spear products and services in a timely and accurate way, via phone, email or chat; Ensure timely and accurate resolution process and display cust...

Customer Service / Call Center / Fully Remote] - Anywhere in U.Medical, dental, and vision / PTO / 401K match - As a Client Support Specialist you'll: Provide support to orthodontic practices and their patients via phone and email, focusing on technical support, billing and collections, and insur...

Up to $55K-yr / Insurance benefits / 401k match / PTO / Monthly remote work reimbursement - As an Associate Product Support Specialist you'll: Deliver an exceptional customer experience through one-on-one interactions in the support email queue, live chat sessions, or phone calls; Collaborate wit...

Up to $25 per hour - As a Customer Support Rep you'll: Respond to customer inquiries via email, chat, and phone, providing accurate information about the company's high-quality products; Upsell and add value by recommending complementary products that enhance the customer's overall experience; Tr...

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep you'll: Respond to customer queries in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Update inte...

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep you'll: Respond to customer queries in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Update inte...

... customer service, respond to inquiries via email, phone, and in person, and ensure client needs are met. Use problem-solving skills to identify solutions for customer concerns. * AV Support: Provide ...

... support, and innovation of our Genesys Cloud platform. • The Individual will work with our ... E-mail, SMS, WhatsApp, Video and Social Networks) and Embedded Framework

The Helpdesk Support Tech role ensures seamless operation and efficiency for the Customer's end ... Address requests through Jira Ticketing System, email, instant messaging, and VOIP phone system ...

... support to external and internal clients. ESSENTIAL JOB FUNCTIONS * Manage customer inquires via e-mail and instant chat within the company's SLA * Direct customers to the proper department based on ...

Main technical support for students and faculty; taking tickets, responding to emails and phone ... Excellent customer support skills, must have go-getter attitude, willing to jump in and hit the ...

... support and assistance to our clients. This role requires strong communication skills and ... Work with technical team to improve and trouble shoot systems * Assist with emails responding in an ...

Serve as on-site liaison with the airline partner, providing support, guidance, and training ... Effectively use phone, email, fax, and Reservation Systems to track and provide solutions. * Adapt ...

Yes SCOPE The Client Relations Manager will support the execution of the client experience strategy ... Assign audiences, schedule, and launch email and SMS series to increase and retain VICs * Partner ...

... e-mail, or walk-in, in a timely and efficient manner * Maintain effective communication and ... Strong analytic skills, outstanding customer service skills and be detail-oriented * A disciplined ...

With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care ... Communicate with account owners or legal entitled parties by phone or email on a daily basis to ...

Implement and support new technological integrations, upgrades, and ingestion of new customer data ... Familiarity with email, loyalty and/or web interaction data * Familiarity with third party ...

Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes ... email address. For added security, where possible, apply through our direct job posting.

Answer IT service desk calls, emails, chats, and text, maintaining tickets in the ticketing system ... Excellent time management, communication, and customer service skills; * Ability to act ...