JOB TODAY logo

Email customer support jobs in New York, New YorkCreate job alerts

Are you a business? Hire email customer support candidates in New York, NY

  • Bookkeeper
    Bookkeeper
    24 hours ago
    $28–$30 hourly
    Full-time
    Long Island City, Queens

    Bookkeeper Professional Interior Contracting (PIC) Long Island City, NY Full-Time | Monday – Friday | 7:30 AM – 4:00 PM $28.00 - $30.00 per hour Professional Interior Construction & Millwork (PIC) is a full-service construction and millwork company specializing in high-end residential renovations, custom cabinetry, and construction management throughout the New York tri-state area. We are seeking a dependable, organized Bookkeeper to join our growing team. This is an excellent opportunity for someone who enjoys working in a small business environment where they can take ownership of day-to-day accounting responsibilities while supporting office operations. Pay & Benefits • $28.00 - $30.00 per hour, • Full-time, Monday-Friday schedule, • 7:30 AM - 4:00 PM, • Health insurance, • Two (2) weeks paid vacation Job Responsibilities As our Bookkeeper, you will be responsible for maintaining accurate financial records and supporting daily office operations, including: • Process customer invoices and billing, • Manage accounts receivable and follow up on outstanding invoices, • Record and reconcile financial transactions, • Maintain organized bookkeeping records, • Communicate with clients by phone and email regarding invoices, payments, and account, • questions, • Assist with vendor communications and invoice processing, • Order material samples and office supplies as needed, • Monitor and maintain inventory of material samples, • Track inventory levels and reorder supplies when necessary, • Support general administrative and office duties as assigned Qualifications • Previous bookkeeping or accounting experience required, • Proficiency with QuickBooks (Online or Desktop preferred), • Excellent organizational and time management skills, • Professional written and verbal communication skills, • Comfortable speaking with clients by phone and email, • Proficient with Microsoft Office (Excel, Outlook, Word), • Ability to prioritize multiple tasks and meet deadlines, • Reliable, punctual, and self-motivated Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

    Immediate start!
    No experience
    Easy apply
  • Salon Assistant
    Salon Assistant
    1 day ago
    Full-time
    Laurelton, Queens

    We are looking for a reliable, organized, and energetic Personal Assistant to help support the daily operations of our busy hair salon and boutique. This is a hands-on position for someone who enjoys multitasking, providing excellent customer service, and keeping a fast-paced business running smoothly. If you are dependable, professional, have a positive attitude, and love working with people, we'd love to meet you! Responsibilities Greet clients and create a welcoming salon experience Answer phone calls, texts, and emails professionally Schedule and confirm appointments Check clients in and out using the salon booking system Process payments and maintain an organized front desk Assist the salon owner with daily administrative and personal tasks Help keep the salon clean, organized, and fully stocked Manage inventory and reorder retail products as needed Receive and organize deliveries Assist customers in the boutique downstairs by providing excellent customer service Merchandise, organize, and restock boutique displays Help with social media content, promotions, and marketing (a plus) Run occasional local errands when needed Support the team wherever needed to ensure smooth daily operations Qualifications Previous customer service or receptionist experience preferred Strong communication and organizational skills Friendly, professional, and dependable Comfortable multitasking in a fast-paced environment Basic computer and phone skills Ability to work independently and as part of a team Retail sales experience is a plus Experience in the beauty industry is a plus but not required What We're Looking For We're looking for someone who takes initiative, has a positive attitude, pays attention to detail, and enjoys helping others. This person will play an important role in both our salon and boutique by creating an exceptional experience for every client and customer. If you're motivated, organized, and excited to be part of a growing beauty business, we'd love to hear from you! Pay: $18.00 per hour Benefits: Employee discount Free parking Paid training Referral program Tools provided People with a criminal record are encouraged to apply Work Location: In person

    Easy apply
  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    1 day ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

    Easy apply
  • Roadside Assistance Technician
    Roadside Assistance Technician
    5 days ago
    Part-time
    Roselle

    Roadside Assistance Technician (1099 Independent Contractor) Company: Speed Up Advence LLC Location: New Jersey (Multiple Areas) Job Type: Independent Contractor (1099) – Flexible Schedule About the Position Speed Up Advence LLC is seeking dependable and professional Roadside Assistance Technicians to join our growing team. This is a 1099 independent contractor opportunity for motivated individuals who want flexible work and competitive earnings. You will provide emergency roadside services to customers, including: • Tire Changes, • Jump Starts, • Lockout Service, • Fuel Delivery, • Battery Replacement, • Basic Roadside Assistance Requirements • Valid driver's license, • Reliable vehicle, • Valid auto insurance, • Smartphone with internet access, • Professional attitude and excellent customer service, • Ability to work independently, • Must provide your own roadside assistance tools and equipment, • Must be able to safely assist customers in roadside situations Compensation • Competitive pay per completed service, • Weekly payouts, • Flexible schedule – work when you're available, • Independent Contractor (1099) – responsible for your own taxes Why Join Speed Up Advence LLC? • Flexible hours, • No office required, • Steady roadside assistance opportunities, • Supportive dispatch team, • Opportunity to grow with a fast-growing company How to Apply Send the following information: • Full Name, • Phone Number, • Email Address, • City and State, • Years of Roadside Assistance Experience (if any), • Vehicle Information

    Immediate start!
    No experience
    Easy apply
  • Business Development Representative – Dealer & Trade Accounts
    Business Development Representative – Dealer & Trade Accounts
    11 days ago
    $18–$25 hourly
    Full-time
    Flushing, Queens

    Position Overview Bella Luxe Living is seeking an outgoing and results-driven Business Development Representative to develop and grow our dealer and trade partner network. The primary responsibility of this position is to identify, contact, and build relationships with potential dealers, interior designers, architects, contractors, builders, developers, and other industry professionals. This is a field-based business development role. The ideal candidate should be comfortable visiting potential clients, introducing our company and products, following up with prospects, and converting new relationships into long-term business partnerships. Key Responsibilities • Identify and develop new dealers, distributors, interior designers, architects, contractors, builders, developers, and other trade partners., • Conduct outbound outreach through phone calls, emails, social media, networking, showroom visits, and in-person meetings., • Visit potential dealer locations, design firms, architectural firms, construction companies, and project sites throughout the assigned territory., • Introduce Bella Luxe Living’s products, services, dealer programs, pricing structure, samples, catalogs, and showroom resources., • Schedule and conduct presentations, showroom tours, product demonstrations, and business development meetings., • Build and maintain strong long-term relationships with dealers and trade partners., • Follow up with prospective clients and move opportunities through the sales pipeline., • Assist dealers and trade partners with product selection, pricing, samples, quotations, and order coordination., • Maintain accurate records of all leads, contacts, meetings, follow-ups, and sales opportunities in the company CRM system., • Use the company-provided email address and communication tools for all business-related communications., • Coordinate with the showroom, design, purchasing, logistics, and management teams to support client needs., • Attend industry networking events, trade shows, association meetings, and local business events when required., • Monitor local market activity and provide feedback regarding competitor pricing, product trends, and customer demand., • Meet agreed-upon outreach, appointment, dealer onboarding, and sales performance goals. Qualifications • Previous experience in business development, outside sales, dealer development, account management, or territory sales is preferred., • Experience in cabinetry, flooring, furniture, tile, stone, doors, building materials, interior design, construction, or home improvement is strongly preferred., • Existing relationships with interior designers, architects, contractors, builders, developers, or building material dealers are a plus., • Strong communication, presentation, negotiation, and relationship-building skills., • Comfortable conducting cold outreach and visiting potential clients in person., • Self-motivated, organized, professional, and able to work independently., • Ability to manage multiple prospects and follow-up activities., • Basic knowledge of Microsoft Office, Google Workspace, and CRM systems., • Must have a valid driver’s license and reliable transportation., • Ability to travel locally throughout New York City, Long Island, Westchester, New Jersey, and surrounding areas as needed., • English fluency is required. Mandarin Chinese or another language is a plus. Performance Expectations The employee will be expected to: • Complete consistent weekly outreach to qualified dealer and trade prospects., • Schedule in-person or virtual meetings with potential partners., • Develop new dealer and trade accounts., • Maintain accurate and timely CRM records., • Follow up with all assigned prospects and active accounts., • Contribute to monthly and quarterly sales and business development goals. Specific performance targets may include the number of outreach contacts, qualified meetings, showroom visits, quotations, new dealer accounts, and closed sales. Compensation Compensation may include: • Base salary or daily compensation;, • Sales commission;, • Performance-based bonuses;, • Approved business travel reimbursement. Final compensation will depend on experience, existing industry relationships, and employment structure.

    Immediate start!
    Easy apply
  • Front Desk Receptionist
    Front Desk Receptionist
    11 days ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Location: Greenwich Village, New York, NY Job Type: Full-Time (Part-Time applicants may also be considered) About Space for Wellness Space for Wellness is a premier integrative health and longevity practice located in the heart of Greenwich Village. Our multidisciplinary team provides chiropractic care, physical therapy, acupuncture, massage therapy, IV therapy, regenerative treatments, and wellness services in a modern, patient-centered environment. We pride ourselves on delivering a concierge-level experience where every patient feels welcomed, cared for, and supported throughout their wellness journey. We are looking for someone who shares that philosophy and enjoys creating exceptional experiences for others. Position Overview We are seeking a highly organized, personable, and proactive Front Desk Receptionist to serve as the first point of contact for our patients. This individual will play a key role in creating a welcoming atmosphere, managing daily office operations, coordinating appointments, and ensuring a seamless patient experience from check-in to check-out. The ideal candidate is professional, detail-oriented, thrives in a fast-paced environment, and is passionate about health, wellness, and exceptional customer service. Responsibilities • Welcome patients and visitors with warmth and professionalism, • Answer and direct incoming phone calls/emails/text messages, • Respond promptly to patient inquiries and provider needs, • Schedule, confirm, and manage patient appointments, • Coordinate multiple practitioner schedules efficiently, • Verify patient information and maintain accurate electronic records, • Process payments and reconcile daily transactions, • Explain services, memberships, and treatment packages to prospective patients, • Assist with patient intake forms and consent documentation, • Verify insurance benefits when applicable and communicate patient financial responsibilities, • Manage appointment reminders and follow up on missed appointments, • Maintain a clean, organized, and inviting reception area, • Coordinate with practitioners to ensure smooth daily operations, • Assist with inventory management and ordering office supplies, • Support marketing initiatives, events, and patient outreach as needed, • Uphold HIPAA standards and maintain patient confidentiality Qualifications • High school diploma required, • Bachelor's degree preferred, • Previous experience in a medical office, wellness clinic, chiropractic office, physical therapy practice, spa, concierge practice, or hospitality setting, • Exceptional customer service and interpersonal skills, • Excellent verbal and written communication, • Strong organizational and multitasking abilities, • Comfortable working with scheduling software and electronic medical records, • Proficiency with Microsoft Office and Google Workspace, • Ability to remain calm and professional in a fast-paced environment, • Reliable, punctual, and detail-oriented, • Ability to work independently while collaborating effectively with a team Preferred Qualifications • Experience with medical scheduling software or EMR systems, • Knowledge of insurance verification and patient billing, • Experience in concierge medicine, wellness, fitness, or luxury hospitality, • Interest in health, wellness, longevity, or integrative medicine What We're Looking For The ideal team member is: • Friendly, warm, and genuinely enjoys helping people, • Highly organized and proactive, • Able to anticipate patient needs before they arise, • Comfortable juggling multiple priorities throughout the day, • Professional in both appearance and communication, • A positive contributor to a collaborative team culture Benefits • Competitive compensation based on experience, • 401(k), • Medical coverage, • Opportunities for professional growth, • Employee discounts on wellness services, • Supportive, collaborative work environment, • The opportunity to work alongside a passionate team dedicated to helping people live healthier lives If you enjoy creating exceptional experiences, thrive in a fast-paced environment, and are passionate about wellness and patient care, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Space for Wellness.

    Immediate start!
    No experience
    Easy apply
  • Independent Sales Rep
    Independent Sales Rep
    13 days ago
    Full-time
    Flushing, Queens

    Le Chocolat des Îles is seeking experienced, independent sales representatives who can generate and close substantial corporate gifting orders with major New York companies. We produce distinctive premium chocolate gift experiences made from carefully selected single-origin cacao. Our collections are designed for executive gifts, client appreciation, investor relations, major events, employee recognition, and other high-level corporate occasions. This is not a research, lead-generation, email-outreach, or appointment-setting position. Your responsibility is to turn access and relationships into completed, paid orders. Performance will be evaluated exclusively by: 1. The number of paid orders generated, 2. The dollar value of those orders Calls, emails, introductions, meetings, tastings, sample requests, proposals, and promising conversations do not constitute sales results unless they produce paid orders. RESPONSIBILITIES • Identify corporations and institutions with substantial gifting budgets, • Reach the individuals who control or influence corporate gifting purchases, • Introduce and present Le Chocolat des Îles’ executive gifting collections, • Arrange tastings and product presentations when commercially useful, • Prepare opportunities for quotations and proposals, • Negotiate and close corporate gifting orders, • Follow each opportunity through purchasing, vendor onboarding, invoicing, and cleared payment, • Develop repeat-order business from accounts personally originated, • Maintain accurate records of active opportunities and completed orders IDEAL CANDIDATE We are particularly interested in representatives who already have relationships with: • Executive assistants and chiefs of staff, • Client relations and client-experience executives, • Events, hospitality, and workplace-experience directors, • Marketing and business-development leaders, • Investor relations and limited-partner relations teams, • Procurement and corporate purchasing professionals Relevant backgrounds may include: • Corporate gifting, • Promotional products, • Luxury goods, • Premium food and beverage, • Wine and spirits, • Hospitality, • Event services, • Executive concierge services, • B2B relationship sales Existing access to investment banks, private-equity firms, asset managers, major law firms, consulting firms, family offices, luxury hotels, and other large New York organizations is strongly preferred. WHAT LCDI PROVIDES • Premium chocolate gifting collections, • Product samples and presentation materials, • Videos, origin stories, and supporting sales content, • Pricing and proposal support, • Founder participation in qualified presentations when appropriate, • Production, fulfillment, and customer-order support THIS POSITION IS BEST FOR SOMEONE WHO • Has already closed meaningful B2B orders, • Can reach genuine corporate purchasing decision-makers, • Is comfortable developing business independently, • Understands that activity is not the same as revenue, • Wants compensation tied directly to the orders they generate, • Can manage the complete sales process from introduction through payment Please do not apply if you are seeking a salary, hourly compensation, paid prospecting, or payment for meetings and introductions.

    Immediate start!
    No experience
    Easy apply
  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    25 days ago
    Full-time
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

    Easy apply
  • Remote Administrative Assistant
    Remote Administrative Assistant
    29 days ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    About Us: Central Plaza offers a 24-hour residential treatment program designed to maximize independence and support reintegration into the community. Our Recovery-oriented services utilize evidence-based practices to promote and foster mental health and wellness. Job Summary The Remote Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the residential treatment home's daily activities. This role supports management and clinical staff by coordinating schedules, maintaining confidential records, handling communications, and assisting with general office operations while working remotely. Key Responsibilities Manage incoming emails, phone calls, and correspondence professionally. Schedule meetings, appointments, and staff calendars. Maintain accurate electronic client and administrative records while ensuring confidentiality. Prepare reports, letters, spreadsheets, and other documents. Assist with data entry, document filing, and record management. Coordinate virtual meetings and take meeting minutes when required. Monitor office supplies and assist with purchasing requests. Support onboarding and administrative tasks for new employees. Communicate with staff, vendors, and external partners in a professional manner. Perform other administrative duties assigned by management. Qualifications High school diploma or equivalent; associate's degree preferred. Previous administrative or office support experience preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to work independently and maintain confidentiality. Experience in healthcare, behavioral health, or residential treatment settings is an asset. Skills Administrative support Calendar management Data entry Document preparation Customer service Time management Attention to detail Confidential records management Team collaboration Problem-solving Work Environment Fully remote with reliable high-speed internet. May require occasional virtual meetings during standard business hours. Must maintain confidentiality and comply with organizational policies regarding client information.

    Easy apply
1