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Position Overview: A successful Seasonal Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details: What You’ll Do: • Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do., • Understand how to layer personalized service into each area of interaction from greeting to fitting room to register., • Effectively communicate sales and promotions., • Understand the importance of email capture as part of sales and service and executes to standard., • Respond proactively and be empowered to provide positive resolutions to customer concerns., • Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders., • Assist in receiving, processing and replenishing merchandise., • Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready., • Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area., • Accurately and efficiently process all register transactions., • Adhere to all company policies, procedures and practices., • Perform any other duties as directed by management. What We’re Looking For: • High school diploma or equivalent., • Retail experience is preferred but not necessary., • Customer Centric., • Takes pride in a job well done and shows ownership in the store., • Operates with integrity and trust., • Excellent communicator and listener., • Collaborates and functions as part of a team., • Performs other duties as directed., • Authorized to work in the United States without sponsorship. Environmental Factors: • Must be able to stand or walk for up to eight hours a day., • Frequent reaching and bending and twisting – below waist and above shoulders., • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms., • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs., • Ability to climb ladders, reach and bend., • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas., • Use of a computer up to 60 % of the time throughout the day. Position Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. Daily pay available 40% Employee Discount Eligible to participate in the 401(k) Plan Flexible Scheduling Position Compensation Outline Compensation: $16.00 to $16.50/hour Compensation listed is for this specific location and is based on several factors, including location, experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

Job DescriptionFull Time - Monday - Friday 8am - 5pmAbout Medical Eyeglass Center (MEC)At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.Position OverviewMEC is seeking a skilled, patient-focused Optical Associate to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.What You’ll Do•Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.•Accurately process and complete orders through MEC’s point-of-sale systems.•Maintain detailed records of prescriptions, orders, payments, and insurance claims.•Review and track lab orders to ensure timely and accurate completion.•Submit insurance claims, post payments, and follow up on outstanding receivables.•Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)•Assist patients with eyewear adjustments, repairs, and cleaning.•Maintain frame inventory, keeping displays organized, clean, and fully stocked.•Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.•Support in-office promotions and marketing materials.•Build positive working relationships with providers, technicians, and administrative staff.•Maintain a professional and welcoming environment for patients and staff.What We’re Looking For•A friendly, professional, and patient-focused personality.•Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).•Skilled in eyewear fitting, adjustments, and repairs or willing to learn.•Strong customer service and sales skills, including handling objections.•Clear and professional verbal and written communication.•Proficiency with MS Excel, email, and insurance portals (preferred).•Strong organization and time management skills.•Team-oriented with the ability to build effective relationships.•Attention to detail and problem-solving mindset.•Receptive to feedback and committed to continuous learning.Requirements•High School Diploma or GED•Minimum 2 years of experience in optical•Knowledge of frame adjustments and frame repairs•Experience taking accurate measurements (PD, seg height, optical center)•Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)•Experience reading lenses using manual lensometer•Ability to handle insurance eligibility checks and authorizations•Strong attention to detail and accuracy when filling prescriptions•Ability to multitask in a fast-paced environment•Basic computer skills and experience with EHR or optical POS systemsJob Type: Full-timeBenefits:•401(k)•Health insurance•Dental insurance •Vision insurance •Life insurance•Employee discount•Paid time off•Referral program Compensation details: 26-34 Hourly Wage PIc68186555882-25405-41767098

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented RETAIL A+ COMPUTER TECHNICIANS. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! SALARY RANGE IS= $18-$30 Per Hour Click here to view our job video MAJOR RESPONSIBILITIES – RETAIL A+ COMPUTER TECHNICIAN: • Identify, diagnose, and document hardware failure or software problems on a variety of computers or computer-related equipment., • Provide technical explanations, do problem analysis, and recommend complete solutions to walk-in customers through consultative solution selling; build repeat business through customer satisfaction., • Recommend components/configurations and assemble customized computer systems., • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event., • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications (CompTIA A+ required, ACMT and ACiT a plus).and keep up-to-date on retail products and current technologies., • Maintain a cash till, handle customer transactions and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked EDUCATION & EXPERIENCE: • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred, • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire., • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: • Flexible Schedules & Excellent Pay, • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with Company Match, • Esteemed Vendor & Company Job Training, • Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview Education & Youth Development Programs: CAMBA operates more than 20 after school and summer camp programs in New York City, serving over 10,000 elementary and middle school children. This programming includes supper and socialization; homework help; science, technology, engineering and math (STEM); literacy enrichment; recreation activities; conflict resolution; clubs; and community circle. Programs operate during the school year, in the summer, and on most school holidays. Position: Youth Facilitator I Reports To: Assistant Program Director Location: Van Dyke Cornerstone What The Youth Facilitator I Does: The Group Leader/ Youth Facilitator I supports the daily operations of the Community Resource Room by helping residents use computers, navigate online tools, and participate in basic digital activities. This is an entry-level role focused on supervision, customer service, and simple facilitation. The Group Leader helps keep the CRR organized, safe, and welcoming while assisting visitors with everyday digital tasks and workshops. • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information., • Greet residents and monitor the CRR during open hours., • Help participants use computers, printers, and internet-based tools., • Assist with simple tasks such as email setup, online forms, job searches, or accessing benefits websites. • Provide guidance on basic digital literacy activities (typing, using browsers, saving documents, navigating common websites)., • Ensure all devices are handled safely and stored properly when the CRR is closed., • Follow procedures for locking up equipment such as computers, podcast tools, tablets, and printers., • Report any technical issues promptly., • Support small group activities or workshops led by CRR staff., • Encourage community members to participate in workshops and digital-learning activities., • Record daily sign-ins and usage data., • Track participation in activities and assist with simple reporting tasks., • Communicate equipment or space issues to supervisors., • Facilitate basic CRR activities such as resume support sessions, introductory technology tutorials, or guided digital exercises., • Lead simple digital-learning group activities that build comfort with everyday technology., • Help visitors use podcast equipment safely and appropriately, including microphones, recording tablets, and the audio mixer., • Provide basic guidance on how to start and stop recordings and organize files for simple podcast or video projects., • Offer patient, clear support to residents with varying levels of comfort with technology., • Maintain a clean, organized environment and follow opening/closing procedures., • Tasks may be modified, expanded, and/or assigned over time to meet program needs. Minimum Education/Experience Required: • High School Diploma and one year of experience working in community-based programming Other Requirements: • Comfortable using computers, web browsers, email, and common online tools., • Ability to help others understand basic digital tasks., • Strong communication and customer service skills., • Reliable, organized, and able to maintain a welcoming and calm environment., • Experience working or volunteering with community members, youth, or adults is helpful but not required., • Interest in technology, digital learning, or media tools preferred. Pre-employment Requirements: • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance Compensation: $20.60 hourly Status: Part-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR wDiSs9azFC

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Locations with Opportunities: George Washington Bridge, John F. Kennedy, LaGuardia Airport, Port Authority Bus Terminal and Path Terminal. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Aide works closely with the social services team to support the provision of case management services for assigned clients. The Case Aide will be an active listener and provide high-quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conducts client intakes and updates information in client database system(s)., • Screens clients for referral and case management services., • Screens client arrivals to identify immediate needs, provides services and/or makes appropriate referrals as necessary., • Organizes, maintains and prepares client charts for intake and discharge., • Handles caseload in the absence of the Case Manager as mandated by program., • Conducts homeless outreach and assesses client needs., • Documents client activities and updates client information in database system(s)., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated by program., • Performs front-desk duties including answering phones, screening visitors, maintaining logbook, and mail distribution., • Assists in monitoring client medication as required., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated by program., • Conducts unit inspections as mandated by program. Administrative • Completes and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies and procedures. Community Relations • Represent Urban Pathways and respond to inquiries as needed., • Develops and maintains relationships with community services and resources. Communication • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, trainings, and supervisory sessions, as required., • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education & Experience • High school diploma or GED required. Associate’s degree preferred., • Experience with homeless, individuals with mental health conditions and substance abuse population preferred. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Good written and verbal communication skills., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Licenses • Valid driver’s license with clean driving record a plus. Capabilities • All programs require field work, home visits, client escorts, and use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include (eligible employees):

Job Description Makeup Artist + ReceptionistCreativity + Heart in Every Detail At Salon 718, we blend artistry with hospitality. As a Makeup Artist + Receptionist, you’ll enhance guest confidence through beauty services while also creating a warm, seamless arrival experience that sets the tone for their visit. This is a unique hybrid role for someone who loves people, beauty, and team energy. Who You Are You are someone who: • Is creative, intuitive, and detail-oriented, • Loves connecting with people and making them feel comfortable quickly, • Brings strong makeup artistry skills and a natural hospitality mindset, • Thrives in a team-based, fast-paced environment, • Communicates clearly, kindly, and professionally, • Takes pride in organization and follow-through, • Values inclusivity and working with diverse skin tones, hair textures, and identities, • Wants to grow within a supportive, education-focused salon company What You’ll DoMakeup Artistry • Deliver personalized makeup services for events, bridal, photoshoots, and special occasions, • Customize looks based on guest features, preferences, and comfort level, • Educate guests on product use and maintenance when appropriate, • Maintain sanitation and kit cleanliness standards Guest Experience + Front Desk Support • Greet guests warmly and set the tone for their visit, • Support booking, check-in, checkout, and guest flow, • Assist with phone, email, and booking platform communication, • Help maintain a calm, organized front-of-house environment Team Support + Salon Flow • Support stylists and team members during busy service periods, • Assist with guest transitions and experience continuity, • Help maintain retail presentation and guest areas, • Contribute to social content, events, or guest experience initiatives when needed What Success Looks Like • Guests feel seen, heard, comfortable, and confident, • Makeup services feel personalized, modern, and professional, • The front desk feels calm, welcoming, and organized, • The team feels supported and set up for success, • You help create emotional loyalty — not just transactions Why This Role Matters This is more than two jobs in one. You are a bridge between beauty and hospitality. You help create the first impression, the lasting impression, and many meaningful moments in between. If you love helping people feel confident, cared for, and celebrated — this role was built for you. Requirements • Valid NY Esthetics or Cosmetology License (if performing makeup services requiring licensure), • Makeup portfolio (bridal, event, or editorial preferred), • Previous customer service or front desk experience preferred, • Strong communication and organization skills, • Availability for evenings and weekends as needed, • HAVE EXPERIENCE IN BEAUTY INDUSTRY OR BEAUTY SALONS Compensation + Growth • Hourly + service commission opportunities (based on structure), • Retail commission opportunities, • Education and skill development opportunities, • Clear growth pathways within Salon 718 Benefits May Include • Continuing education support, • Team service discounts, • Retail discounts, • Paid flex leave (based on eligibility)

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement, • Training & development About Us: Cafe DeMi is a cafe situated at the center of the community in Teaneck, New Jersey. We are committed to raising the bar on the kosher cafe experience, offering the finest organic specialty coffee and carefully crafted foods, in a warm and upscale environment. Job Description: We are seeking an experienced Barista to join our team, part-time, and to contribute to our outstanding cafe experience. The successful candidate will be responsible for providing excellent coffee and exceptional customer service. Your passion for coffee, exceptional customer service skills, and attention to detail will be instrumental in delivering the perfect cup of coffee and ensuring every customer leaves with a smile. Key Responsibilities: • Crafting Exceptional Coffee: Prepare and serve a variety of coffee beverages, from classic espresso shots to intricate latte art, ensuring every cup meets our high-quality standards., • Customer Engagement: Greet customers with a warm and friendly demeanor, take orders, and provide detailed information about our coffee offerings. Engage in conversations to understand customer preferences and offer personalized recommendations., • Efficiency: Maintain a clean and organized workspace, adhere to brewing and serving protocols, and ensure that all orders are prepared accurately and efficiently., • Quality Assurance: Consistently monitor the quality of coffee beans, ensure proper equipment maintenance, and report any issues promptly to maintain the integrity of our coffee offerings., • Product Knowledge: Stay updated on the latest coffee trends, brewing techniques, and our product offerings. Share this knowledge with customers and colleagues to enhance their coffee experience., • Customer Satisfaction: Address customer concerns and inquiries with professionalism and empathy, striving to resolve issues and create a positive experience for all patrons., • Teamwork: Collaborate with colleagues to maintain a smooth workflow, assist with cleaning and restocking, and support your team in delivering exceptional service during busy periods.Qualifications:, • 2+ years experience working with specialty coffee as a Barista in a high-volume coffee shop or café., • Strong knowledge of coffee brewing methods, equipment, and techniques., • Exceptional customer service and interpersonal skills., • Ability to multitask and remain organized in a fast-paced environment., • Excellent communication skills and a friendly, approachable demeanor., • Availability to work afternoon shifts, Sunday through FridayBenefits: Cafe DeMi offers competitive compensation, opportunities for advancement, and a supportive and collaborative work environment. Additionally, employees receive discounts on our premium coffee products and are encouraged to participate in ongoing training and development. To apply, please email your resume and a short bio to info@cafedemi.com

Applications Engineer (On site) Location: Ramsey, NJ Join my client, a 100% employee-owned manufacturer and industry leader with 145 years of success. As an Applications Engineer, you’ll bridge engineering, manufacturing, and customer needs—turning complex technical data into practical solutions for high-performance electrical cable products that power critical infrastructure. Why You Should Apply • Join a stable, employee-owned company with over a century of innovation, • Collaborate with engineering, manufacturing, and technical experts, • Gain hands-on experience with advanced cable systems and standards, • Travel for customer presentations and industry meetings What You’ll Be Doing • Provide technical support for customer inquiries and engineering requests, • Develop and execute test plans with internal labs, • Interpret specifications (ICEA, IEEE, UL, NEC, ASTM, NEMA, etc.), • Partner with manufacturing and R&D to solve design challenges, • Participate in field installations and standards committees About You • Bachelor’s degree in Electrical Engineering, • CAD and Microsoft Office, • Strong communication and public-speaking skills, • Interest in hands-on, cross-functional engineering environments How To Apply We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to tony@scientificsearch.com and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19900

About Nickel We're building the financial infrastructure that powers America's core businesses. Our customers are small and medium sized businesses that manufacture and supply the goods and services that keep this country running. Their financial operations are just as demanding and high stakes. But they're stuck using tools built for coffee shops and eCommerce. Nickel launched in 2024 with the first industrial-strength accounts receivable and payable platform. For the first time ever, businesses can send and receive high value transactions up to $1M using card, ACH, wire, and even checks, both domestically and internationally. All in one place. Today, Nickel is the first AI native bank for America's core businesses. We give businesses the payment, banking, cards and financial tools they need to improve cashflow and an AI finance team to help them thrive. More than 1,500 businesses from millworks to medical device distributors already rely on Nickel to manage $1B+ of their cash. Nickel has raised $16M from top investors, including Brewer Lane Ventures, Stage 2 Capital, Nine Four Ventures, Conversion Capital, Stanley Black & Decker, Nichole Wischoff and operators from Stripe, Cash App, Toast and more. About the Role As a Sales Development Representative, you'll be the first voice a prospect hears before they ever become a Nickel customer. Your job is to find the right businesses, get them on the phone, and hand off a qualified, excited prospect to our Account Executive team. We built this role to grow our next AE, not just to fill a seat. We want someone who already has real outbound sales experience, is hungry to sharpen it, and is ready to earn a shot at a closing role as we keep scaling. If you perform, the path to AE at Nickel is fast and real. You'll also be joining a team-first group that's growing fast and moves quickly on new ideas. From day 1 you’ll be equipped with modern tools and work side by side with the founders. You'll have more room to shape our process and make an outsized impact here than you would inside a more rigid sales org. As such, we're looking for someone who's genuinely energized by outreach, treats objections as useful information, not a setback, and takes ownership of their number every day. You should already be comfortable on the phone and disciplined about your pipeline. From there, we'll invest in developing you into a full-cycle closer. We’re also looking for somebody who can contribute not just numbers, but personality and ideas. You should be excited about driving an impact on growth, but also influencing our processes, contributing new ideas, and developing their career. This is an in-person role based in Brooklyn, NY. Your day at Nickel • Prospect with a passion: You will complete ~100 high-quality outreach activities daily including calls, emails, and other touch points. This will be a hybrid of high-value sign-up’s, inbound requests, warm and cold outbounds. Passionate prospecting involves researching accounts and decision-makers in America's core industries, using provided lists and your own digging., • Schedule Qualified Meetings: You’ll qualify, not just book. Get prospects talking about real cashflow and AP/AR pain before you hand them off, and ensure a seamless handoff to Account Executives., • Learn and execute on various sales strategies across inbound and outbound methods to prepare for a Senior SDR or Account Executive role. You’ll own your numbers, and own our team-wide objectives as well. You’ll be able to work cross-collaboratively, support event prep, call blitzes, and other GTM initiatives as we scale. What you'll need • 1–3 years of outbound sales development experience (SDR/BDR, or a related high-volume cold-calling role). You've already established the fundamentals, and you're hungry to build on them., • Strong verbal and written communication. You can explain value clearly and handle objections without a script., • A results-oriented mindset with a genuine drive to hit and beat targets, and full ownership of your daily numbers., • Coachable. You take feedback well, act on it fast, and are constantly improving, • Comfort with CRM tools (HubSpot preferred) and sales engagement workflows, • Thick skin. You can take rejection call after call and keep your energy up for the next one, • Huge plus if you have fintech, payments, SaaS, or startup experience, or came up around construction, trades, manufacturing, transportation, or logistics. A family business background in one of these industries is a real bonus (not a requirement) Join us if you're energized by • Insane growth: Our core payments product grew 12x in 2025 and now handles $1B+ in transactions for thousands of customers. You'll help build the pipeline engine behind the next stage of that growth., • Cutting-edge AI tools: You'll be supported by AI coworkers and a tech stack that helps you research accounts, sharpen your messaging, and work smarter than a pure dial-and-email grind., • Real businesses, real impact: Our customers aren't faceless corporations. They're small businesses whose success directly shapes what Americans pay for housing, goods, and everything in between., • A category-defining product: We're replacing a stack of outdated financial tools with one seamless platform. Selling something this new is harder, but the upside is bigger too., • A low-ego team: Every voice matters here regardless of title. The best ideas come from wherever they come from., • A real, fast path to AE: This role exists to develop your next Account Executive. We're growing quickly, and strong performance here is the clearest, quickest way onto a closing team, not a someday promise., • In-person work: We're based in Dumbo, Brooklyn, and in the office 5 days a week. Compensation • Expected Total Cash Compensation : $70,000 – $100,000 based on experience, with uncapped commissions, • Equity: Generous equity package in a fast-growing, well-funded startup Life at Nickel • Competitive pay & benefits: Backed by leading investors, we offer strong salaries plus equity so you share in our success., • Fully covered health insurance: We provide top-tier health, dental, and vision insurance and cover 100% of the premiums., • Room to grow: As Nickel scales, so will your role, responsibilities, and compensation., • Other benefits: Free lunch daily, gym and wellness stipends, and offsites in incredible locations.

The Lead Intake Coordinator is the first point of contact for every new customer inquiry. Working onsite at our Williamsburg, Brooklyn office, you will answer and qualify incoming leads, explain incentive program basics, collect eligibility documents, and book site assessments. This is a full-time, in-office role for an organized, friendly communicator who can manage a high volume of calls and follow-ups without letting anything slip. Key Responsibilities • Answer inbound calls, web forms, texts and emails promptly and professionally, and return missed inquiries the same day., • Qualify leads by gathering property details, ownership, heating fuel, household or building information, and the customer's goals., • Screen customers for program eligibility (NYSERDA EmPower+, Con Edison, National Grid and others) and explain next steps in plain language., • Collect and verify required documents such as income documentation, utility bills and proof of ownership, and follow up until files are complete., • Schedule energy audits and site assessments, coordinating with field staff and sending confirmations and reminders., • Enter and update every lead in the CRM, keeping pipeline stages, notes and contact history accurate., • Follow up on leads from canvassing, outside reps, digital ads and referrals, and track lead sources., • Hand off qualified, document-complete files to the program administration team., • Report weekly on lead volume, conversion and outstanding follow-ups., • Support general office tasks as needed. Qualifications Required • Clear, friendly phone manner and strong written communication in English., • Highly organized, detail-oriented and comfortable managing many open files at once., • Comfortable with CRM software, email, Google Workspace or Microsoft Office., • Able to handle sensitive personal and financial documents with discretion., • Able to work onsite in Williamsburg, Brooklyn, Monday through Friday. Preferred • Experience with home improvement, construction, energy efficiency or utility incentive programs., • Familiarity with NYSERDA EmPower+ or similar income-qualified programs., • Experience with GoHighLevel or another CRM., • Bilingual (Spanish, Yiddish, Russian or another language common in our service area). Schedule, Location and Compensation • Location: The Domino Building Williamsburg, Brooklyn, NY, • Schedule: Full-time, Monday through Friday 9-5, • Pay: $60,000- $70,000 per year pending experience . How to Apply Send your resume and a short note about your customer service experience to info@airsealis.com with "Lead Intake Coordinator – Williamsburg" in the subject line. Airseal Insulation Systems is an equal opportunity employer.

Company Description Centric Benefits Consulting is a specialist in the group insurance industry, providing a full range of employee benefits brokerage services, including Medical, Dental, Life, Prescription Drug Plans, Disability, Voluntary benefits, and 401(k) plans. Headquartered in New Providence, NJ, Centric supports more than 200 group insurance clients with services such as soliciting competitive quotes, analyzing benefit plans for cost savings, and resolving claims, enrollment, and billing issues. The organization focuses on understanding each client’s unique needs to design tailored, cost-effective benefits programs. Centric emphasizes long-term partnerships, combining industry expertise, personal service, and proactive support. Clients can expect knowledgeable, helpful professionals ready to assist whenever they call. Role Description The Customer Service Representative is a full-time, on-site role based in New Providence, NJ. This role involves responding to customer and member inquiries by phone and email, addressing questions related to benefits, claims, enrollment, and billing in a timely and professional manner. The representative will investigate and resolve service issues, coordinate with internal teams and carriers, and document all interactions accurately in the customer service system. Day-to-day responsibilities include maintaining high levels of customer satisfaction, educating customers on plan benefits and costs, and following established workflows to ensure consistent and compliant service. The role also includes supporting ongoing customer relationships by providing clear communication, tracking follow-ups, and contributing to continuous improvement of service processes. Qualifications • Demonstrated skills in Customer Service and Customer Support, with a focus on handling inquiries and resolving issues efficiently., • Ability to enhance Customer Experience and maintain high Customer Satisfaction through clear communication and follow-through., • Experience working as Customer Service Representatives or in similar client-facing roles within insurance, benefits, or related fields is a plus but not required., • Strong verbal and written communication skills, including active listening and professional phone etiquette., • Detail-oriented with solid organizational skills and the ability to manage multiple tasks and priorities., • Comfort using CRM or customer service systems and basic office software (e.g., email, spreadsheets, word processing)., • Collaborative mindset with the ability to work well in an on-site team environment and build long-term customer relationships., • High school diploma or equivalent required; associate or bachelor’s degree in business, communications, or a related field is a plus., • Prior experience in employee benefits, health insurance, or brokerage services is preferred but not mandatory. Estimate Salary: $60,000

ABOUT THE COMPANY A food and beverage manufacturer in Monroe Township, New Jersey. It makes branded products and private label lines for supermarket chains and supplies food service customers through national distributors. The company is part of an international group and is growing quickly. ROLE OVERVIEW As the company grows, its senior sales leaders are hiring a Sales Operations Specialist to oversee new product launches day to day. You will manage each new business opportunity from the customer's invitation to bid through roughly the first six months after launch. You will build accurate bid and pricing sheets with finance and purchasing, coordinate with production and operations, and keep launches on track once orders start. On landed accounts you are the day-to-day first point of contact for customer requests such as documentation and certifications, while the sales leaders remain the lead relationship. The work is the same across retail (supermarket chains, mostly private label) and food service (national distributors). You report to the Senior Vice President of Sales. This role does not include prospecting or lead generation. WHAT YOU WILL DO • Manage new business opportunities from invitation to bid through launch: gather customer specifications (product, format, weight, delivery terms) and estimated volumes, and prepare complete, accurate bid documents, • Build pricing and bid sheets by coordinating cost inputs with purchasing, finance and raw materials, then hand the cost sheet to the sales leaders, who set margin and price, • Run each launch through its first six months: track orders and deliveries with operations and logistics, resolve delays with carriers, and hold weekly cross-functional check-ins until the item reaches a steady run rate, • Act as first point of contact on landed accounts for requests such as documentation, certifications, specifications and order questions, keeping the sales leaders informed, • Enter and maintain product specifications and certifications in retailer portals, • Review customer contracts and understand their terms, including rebates, promotions and deductions, and keep contracts, customer records, price lists and account activity organized and accurate (deduction disputes stay with finance), • Analyze monthly and quarterly performance by customer, area and agent, including customer and item margin, using internal sales data and the company's ERP (SAP, currently being implemented), • Prepare sales reports, customer and trade presentations, and account performance reports for senior management, • Work with colleagues at the company's plants in Europe and India, mostly by video call and email, • Join customer meetings and trade shows with the sales team as the role develops WHAT YOU BRING • 3 to 5 years of practical business experience, for example in an analyst, sales support or sales operations role, ideally in consumer packaged goods, • Strong analytical and math skills, with precision on pricing and bid sheets, • Proficiency in Microsoft Word, Excel and PowerPoint, and comfort using AI tools, • Working use of SAP or another ERP such as Oracle or Microsoft: running queries and extracting data (no postings), • Ability to read retail and food service customer contracts and understand U.S. grocery contract terms, including rebates, promotions and deductions, • Project management across purchasing, finance, production and raw materials, and the ability to build working relationships across departments, • Highly organized and proactive, with strong time management across multiple priorities, and confident and personable with customers and colleagues, • Ability to work on-site in Monroe Township, New Jersey, five days a week HELPFUL TO HAVE • Experience on retail bids or product launches with large supermarket chains such as Kroger or Wakefern, ideally in private label, • Food service experience, including work with national food service distributors, • Food and beverage or CPG experience (food strongly preferred); private label or grocery retail sales support from other categories is also considered, • Understanding of how private label programs work within a retailer's category management

West New York, NJ | Full-Time | In-Person About Dumé Law Group Dumé Law Group is a growing immigration law firm based in West New York, New Jersey. We represent individuals and families in a wide range of immigration matters, with a commitment to strong legal work, client advocacy, and effective representation. The Opportunity Dumé Law Group is seeking a professional, organized, and personable Spanish-Speaking Receptionist to serve as the first point of contact for clients and visitors. This role is responsible for managing a high volume of incoming calls and walk-ins, scheduling appointments, processing payments, and ensuring a welcoming and professional experience for everyone who contacts or visits the firm. The ideal candidate is fluent in Spanish and English, communicates effectively with clients, and can manage multiple responsibilities in a fast-paced law office environment. This is a fully in-person, client-facing position that requires strong attention to detail, reliability, and the ability to work collaboratively with attorneys and staff. What You’ll Do • Answer, screen, and direct a high volume of incoming phone calls in both English and Spanish., • Greet clients and visitors, provide assistance upon arrival, and maintain a professional and welcoming reception area., • Schedule, confirm, and coordinate client appointments and consultations while maintaining an organized office calendar., • Process and record client payments accurately, issue receipts, and assist with basic payment-related inquiries., • Respond to general client inquiries and direct questions or messages to the appropriate attorney or staff member., • Maintain accurate client contact information and perform basic data entry in the firm’s systems., • Relay client communications to attorneys and paralegals and help ensure messages and requests are addressed promptly., • Assist with coordinating client visits, appointments, and other front-desk activities to support daily office workflow., • Maintain confidentiality when handling client information and communications., • Perform basic clerical and office support tasks as needed to ensure smooth day-to-day operations. Required Qualifications • Fluency in Spanish and English., • Strong communication and customer service skills., • Previous receptionist, front-desk, or customer service experience preferred., • Excellent organizational skills and attention to detail., • Basic computer skills, including data entry, email, and calendar management., • Ability to handle client payments accurately and maintain confidentiality., • Ability to multitask in a fast-paced environment and work collaboratively with staff., • Ability to work full-time in person at the firm’s West New York, NJ office. Compensation & Benefits Benefits include: • Health insurance, • 401(k), • Paid time off Equal Opportunity Employer Dumé Law Group is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We consider all qualified applicants for employment and support professional development through meaningful work and collaboration.

We are looking for a detail-oriented and dependable Accounting / Customer Service Representative to join the PJ Mark team. This role supports both our day-to-day accounting operations and customer service needs, working closely with our sales team and wholesale clients. The ideal candidate is organized, comfortable working with numbers, and able to communicate professionally with customers and internal team members. You will help manage payments, process orders and returns, respond to customer inquiries, and ensure information is handled accurately and efficiently in a fast-paced wholesale apparel environment. Key Responsibilities: • Respond to customer inquiries through email, phone, and online platforms, • Assist the sales team with order processing, returns, exchanges, and account-related requests, • Maintain clear and professional communication with customers and the sales team, • Process and record incoming and outgoing payments, • Maintain accurate customer, order, and payment information in QuickBooks, • Assist with invoices, payment records, and other day-to-day accounting tasks, • Resolve customer issues and follow up on outstanding requests, • Coordinate with sales and other internal teams to ensure orders and customer needs are handled efficiently, • Help ensure a positive and professional customer experience with PJ Mark Qualifications: • Proficiency in QuickBooks is required, • Bilingual proficiency in Korean and English is required, • Strong communication and customer service skills, • Strong attention to detail and organizational skills, • Comfortable working with numbers, invoices, payments, and financial records, • Strong problem-solving skills and ability to follow through on customer issues, • Ability to manage multiple responsibilities in a fast-paced environment, • Ability to work independently while collaborating effectively with a team, • Previous experience in accounting, bookkeeping, customer service, or administrative support is preferred, • Experience in wholesale apparel or a related industry is a plus

Robert Half is partnering with a client seeking a HubSpot CRM & Email Marketing Manager to oversee the execution, management, and optimization of email and SMS marketing campaigns across multiple brands. This is a highly hands-on role requiring advanced HubSpot expertise, including campaign execution, workflow automation, audience segmentation, list management, and reporting. The ideal candidate will have a strong background in CRM and lifecycle marketing, with the ability to manage high-volume campaigns, oversee external agency partners, and leverage data to improve marketing performance. Key Responsibilities • Own the day-to-day execution and management of email marketing campaigns within HubSpot, including campaign setup, automation, workflows, audience segmentation, and deployment., • Build, manage, and optimize HubSpot workflows, lists, and automated email programs to support customer engagement and lifecycle marketing initiatives., • Manage email and SMS marketing campaigns across multiple brands, ensuring accuracy, consistency, and timely delivery., • Oversee campaign calendars and coordinate priorities across multiple teams and stakeholders., • Manage external agency partners responsible for campaign development and deployment, including briefing, quality assurance, and performance oversight., • Develop and execute A/B testing strategies within HubSpot to optimize messaging, creative, segmentation, and campaign performance., • Utilize HubSpot reporting and analytics tools to track campaign KPIs, evaluate performance, and identify opportunities for improvement., • Partner with creative, sales, product, and technical teams to ensure successful campaign execution., • Maintain email and SMS marketing best practices, including deliverability, audience targeting, and compliance. Qualifications • Bachelor's degree required., • 4+ years of experience in CRM, lifecycle marketing, email marketing, or marketing operations., • Advanced, hands-on HubSpot experience REQUIRED, including:, • Building and executing email marketing campaigns., • Creating and managing automated workflows and nurture sequences., • Managing contact lists, audience segmentation, and targeting., • Developing reports and analyzing campaign performance., • Experience managing SMS marketing campaigns; familiarity with Attentive or comparable platforms is a plus., • Proven experience managing high-volume email campaigns across multiple brands or business units., • Strong understanding of A/B testing, marketing automation, and lifecycle marketing strategies., • Experience working with external agencies or vendors preferred., • Strong analytical, organizational, and project management skills., • Ability to manage competing priorities and collaborate with cross-functional teams. Why This Opportunity? This role offers the opportunity to take ownership of HubSpot-driven CRM and lifecycle marketing initiatives, optimize email and SMS campaign performance, and contribute to the growth of a dynamic, multibrand organization.

About Devotion Devotion builds and operates large-scale creator ecosystems for the world's most ambitious consumer brands. Featured in Vogue as the company built for the post-follower era, we combine a proprietary AI platform, agentic workflow infrastructure, and deep brand and cultural expertise to run ambassador programs, gifting engines, incentive frameworks, and community infrastructure to 10x the amount of creator content our clients can produce without compromising brand safety or quality. Founded by former TikTok executive Jonathan Kroopf and Parade founder Cami Téllez, Devotion has generated over a billion impressions, engaged tens of thousands of creators, and hit seven-figure revenues. We're backed by top-tier venture investors and founders from Away, Ramp, and Twitch. The Role We’re hiring a Creator Customer Experience Specialist to help support and elevate the experience creators have across the Devotion ecosystem. You’ll work at the intersection of creator operations, customer experience, and AI-enabled workflows, helping ensure creators feel supported, informed, and excited to participate in the communities we build. You’ll work closely with product, operations, and strategy teams to support creator communication, improve workflows, and help scale high-touch creator support through AI systems, internal tooling, and human-in-the-loop automation. What You’ll Do • Manage day-to-day creator support across email, SMS, social, and other communication channels., • Respond to creator questions, troubleshoot issues, and manage escalations with speed, empathy, and attention to detail., • Coordinate gifting logistics and creator follow-ups across multiple brand programs., • Maintain and refine brand tone of voice, ensuring creator communication feels clear, on-brand, and culturally aligned., • QA creator-facing automations and AI-powered workflows for tone, clarity, and accuracy., • Work alongside product and operations to help test and improve internal AI tools powering creator communication and support workflows., • Maintain documentation, FAQs, templates, and internal resources that support efficient creator operations., • Capture creator feedback and surface recurring themes that can help improve product, workflows, and community strategy., • Identify opportunities to improve creator support processes and make high-touch experiences more scalable and efficient. Who You Are • Exceptional written and verbal communication skills., • Experience in customer experience, customer support, community management, creator operations, or a similar fast-paced environment., • Familiar with creator ecosystems, influencer marketing, or customer support for consumer-facing brands., • Comfortable using AI tools and workflows to improve operational efficiency and support high-volume creator interactions., • Detail-oriented, emotionally intelligent, and committed to delivering premium creator experiences., • Highly organized and capable of managing large volumes of communication without sacrificing quality., • Resourceful and comfortable working in an environment where processes and systems are constantly evolving., • Comfortable working US business hours from any location. Why Join Devotion Help define a new model for community-driven growth at the intersection of creators, AI, and consumer brands. Work directly with founders who helped build TikTok’s creator ecosystem and a $100M consumer brand. Play an important role in shaping how thousands of creators experience the brands we partner with. Help improve the systems, workflows, and AI infrastructure powering the next generation of creator communities. Looking for Candidates in NYC, Remote also considered.

Amerex is seeking a motivated and detail-oriented 3PL Operations Assistant to support the Operations Manager with day-to-day third-party logistics (3PL), warehouse, inventory, and shipping activities for an apparel business. This is an entry-level position designed for someone who wants to develop experience in apparel operations, logistics, warehouse management, retail fulfillment, and supply chain. The ideal candidate is organized, comfortable working with Excel and web-based systems, and able to communicate effectively with warehouses, carriers, vendors, and internal teams. Key Responsibilities 3PL & Warehouse Operations • Assist the Operations Manager with daily communication and coordination with 3PL warehouses., • Follow up on inbound receipts, inventory, orders, and outbound shipments., • Track warehouse receiving and shipping activity., • Help resolve inventory discrepancies, shortages, overages, and damaged merchandise., • Help coordinate transfers between warehouses and distribution centers. Apparel Shipping & Retail Operations • Assist with monitoring retail apparel orders., • Help ensure merchandise is packed, labeled, ticketed, folded, hung, and shipped according to customer requirements., • Assist with carton, pallet, UPC/GTIN, packing list, and shipping documentation., • Monitor shipment deadlines and communicate potential delays to the Operations Manager. Inventory & Order Management • Assist with maintaining accurate inventory across 3PL locations., • Compare system inventory against warehouse reports., • Research inventory discrepancies and escalate issues when necessary., • Assist with inventory reconciliation. Transportation & Shipping • Help quote trucking for PPD shipments, • Follow up with carriers and 3PLs regarding delayed or missed PPD shipments., • Help maintain shipment and freight records. Systems & Reporting • Enter and update information in internal systems, • Use Excel to maintain operational reports and trackers., • Prepare basic daily and weekly reports for the Operations Manager., • Maintain organized files for orders, shipments, inventory, and warehouse documentation. Qualifications • High school diploma or equivalent required., • 0–2 years of experience in operations, logistics, warehousing, retail, or a related field preferred., • Apparel, retail, e-commerce, or 3PL experience is a plus but not required., • Basic to intermediate Microsoft Excel skills., • Strong attention to detail and organizational skills., • Ability to manage multiple tasks and meet deadlines., • Comfortable working with spreadsheets, web-based systems, and email., • Ability to communicate professionally with warehouses, carriers, vendors, and internal teams., • Basic understanding of retail compliance requirements. Role Details Full time In person in New York City 40 hours per week Salary Range- $42,000-$45,000 annually. Based on Experience. Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - Director of Operations" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Director of Operations ROLE TYPE: Full-time REPORTS TO: General Manager OFFICE LOCATION: Brooklyn, NY, role will be remote but require working hours of 9am to 6pm EST About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our services include inventory and supply planning, production and packaging management, 3PL management, retail and e-commerce operations, and transportation logistics. We have extensive experience supporting brands across major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Role Description We’re looking for a Director of Operations to join our team! This is an ideal role for someone with a strong CPG operations background who is curious, process-oriented, and eager to deepen their expertise across all areas of operations and supply chain. The ideal candidate has experience leading operations at an early-stage CPG brand, scaling DTC and retail operations, is fluent in data and systems, and thrives in a fast-paced, entrepreneurial environment. You’ll lead relationships with emerging and scaling brands, own day-to-day operational execution, solve complex supply chain challenges, and oversee and develop team members supporting your accounts. We’re looking for someone who can operate independently, make sound decisions, and bring both strong leadership and hands-on execution to the role. Responsibilities • Own and manage day-to-day operations for a portfolio of emerging beauty and CPG brands across logistics, inventory, fulfillment, retail, and production., • Serve as the primary point of contact for clients and operational partners, independently managing priorities, questions, escalations, and ongoing execution., • Manage end-to-end retail and wholesale order execution, including PO processing, order entry, routing, ASNs, shipping documentation, tracking, invoicing, shortages, RTVs, and chargebacks., • Manage daily 3PL operations across DTC and B2B fulfillment, proactively monitoring order flow, inventory, SLAs, and fulfillment issues and working directly with warehouse partners to resolve them., • Oversee first-leg operations, including production timelines, vendor coordination, purchase orders, packaging and component management, inbound freight, and finished goods delivery., • Manage domestic and international freight, inventory transfers, inbound shipments, receiving, and inventory reconciliation., • Own inventory and supply planning workflows, maintaining visibility into inventory levels, production needs, lead times, and upcoming replenishment requirements., • Proactively identify operational risks, gaps, and upcoming needs across client accounts and take action before they become larger issues., • Analyze inventory, fulfillment, freight, retail, and cost data and maintain reporting to support day-to-day decision-making and execution., • Work extensively across various systems and software - Excel, ERPs, Shopify, WMS, EDI, retailer portals, middleware - to process orders, manage workflows, troubleshoot issues, and maintain accurate data., • Build strong relationships with brand teams, 3PLs, vendors, carriers, and retail partners while confidently managing expectations and operational priorities., • Identify opportunities to improve workflows, processes, reporting, and account organization and take ownership of implementing those improvements., • Mentor and train Operations Associates on client work, helping strengthen execution, problem-solving, communication, and operational knowledge., • Confidently manage multiple brands and competing priorities in a fast-paced environment with a high degree of independence, urgency, and attention to detail., • Escalate appropriately while demonstrating the judgment and resourcefulness to independently solve the majority of day-to-day operational challenges., • Contribute to Hae CPG’s internal best practices and set a strong example of ownership, professionalism, accountability, and client service across the team. Requirements • 6+ years of experience in CPG, retail, or beauty operations, with a strong background in logistics, fulfillment, inventory, and supply chain, • Experience leading and working in fast-paced early-stage startup with significant hands-on operational ownership, • Experience managing both DTC and retail/wholesale operations, including high-volume order processing and fulfillment, • Hands-on experience managing retail POs, routing, ASNs, invoicing, shortages, chargebacks, and retailer compliance requirements, • Experience working directly with 3PLs and managing day-to-day warehouse operations, fulfillment performance, inventory discrepancies, and escalations, • Experience with major U.S./EDI-based retailers such as Sephora, Ulta, Target, Walmart, CVS, Nordstrom, or similar, • Experience managing production timelines, purchase orders, vendors, packaging/components, and inbound finished goods, • Experience managing domestic and international freight, including inbound shipments, inventory transfers, and receiving reconciliation, • Strong inventory management and supply planning experience, including inventory analysis, production planning, and replenishment, • Advanced Excel or Google Sheets skills with the ability to independently analyze operational data and build reporting, • Hands-on experience with Shopify, WMS, ERP, EDI, and retailer systems and portals, • Experience managing or mentoring junior team members, with demonstrated ability to provide direction, feedback, and accountability, • Demonstrated ability to identify problems proactively, make sound decisions independently, and take ownership through resolution

Sales Administrative Support Specialist LBU Inc. | Paterson, NJ | Onsite | Full-Time Salary: $45,000–$50,000 annually Schedule: Monday–Friday, 9:00 AM–5:30 PM About LBU Inc. LBU Inc. is a growing, creative manufacturing company specializing in custom cut-and-sewn promotional products and branded merchandise. We partner with businesses to bring their brands to life through high-quality, customized products that make a lasting impression. At LBU, we're passionate about what we do and proud of our collaborative, family-like culture. We value creativity, teamwork, positive energy, and people who take ownership of their work. Get to Know Us: • Website: https://www.lbuinc.com, • Take a Video Tour of Our Facility: https://vimeo.com/366596550 The Opportunity We're looking for an organized, detail-oriented Sales Administrative Support Specialist to join our growing team in Paterson, NJ! This is a newly created position due to company growth. You'll work closely with our Sales Executives, Art Department, and Production team to keep customer orders, requests, and projects moving smoothly from start to finish. If you enjoy staying organized, managing multiple priorities, and being an essential part of a fast-paced, collaborative team, we'd love to meet you! What You'll Do • Respond to incoming customer inquiries and help qualify opportunities for the Sales team., • Prepare and process sales orders and order change requests., • Coordinate artwork requests, revisions, and approvals with the Art Department., • Partner with Production to track order schedules, timelines, and updates., • Organize and process customer sample kits., • Maintain accurate documentation and support daily sales administration., • Help ensure clear communication and smooth coordination across departments. What We're Looking For • Previous experience in administrative support, sales support, customer service, or order processing., • Strong organizational skills and excellent attention to detail., • Ability to manage multiple requests and shifting priorities., • Excellent written and verbal communication skills., • Comfortable using computers, email, and business software., • A proactive, positive attitude and willingness to jump in wherever needed., • A collaborative team player who enjoys working in a hands-on environment. Why Join LBU? • We're Growing! Join a newly created position where you can make an immediate impact., • Great Team Culture: Work in a supportive, close-knit environment where your contributions are valued., • Creative Industry: Be part of a company producing unique, customized merchandise for businesses., • Consistent Schedule: Monday through Friday, 9:00 AM–5:30 PM., • Competitive Salary: $45,000–$50,000 annually. Ready to Join Our Team? We're actively interviewing! If you're organized, motivated, and excited to support a growing sales team, we'd love to hear from you. • Apply today!

If you live and breathe wellness, love connecting with people, and instinctively know how to turn a great product into an unforgettable experience, this is the role for you. At Recoverie, we’re more than a wellness club, we’re a mission-driven movement redefining how New Yorkers care for their minds and bodies. As a Wellness Experience Sales Advisor, you’ll be the first smile members see and the voice that guides them through transformative therapies. You’re not just part of the experience, you create it. If you’re passionate about recovery, naturally persuasive, and energized by human connection, we’d love to meet you. About the Role We’re looking for a sales-driven professional with a proven track record of exceeding targets who can turn first-time visits into lasting memberships. This role is not just about closing sales - it’s about connecting people to a lifestyle of wellness and inspiring them to make it part of their daily rhythm. Key Responsibilities Create Memorable Moments: Greet and guide each guest with enthusiasm, empathy, and confidence—ensuring their visit is energizing, seamless, and deeply personal. Live the Lifestyle: Be an authentic ambassador of Recoverie’s mission—someone who genuinely embraces wellness in daily life and shares that passion naturally with our community. Drive Membership & Sales: Use your natural people skills and intuition to convert first-time visitors into loyal members. Confidently communicate the value of our services to inspire sign-ups and repeat bookings. Create Impact Through Sales: Use consultative selling and genuine connection to show how our therapies can help members sleep better, recover faster, and live with more energy. Personalized Onboarding: Make first-time members feel at home from the start. You'll walk them through our therapies, build trust, and set them up for long-term success. Operational Flow: Keep our space running smoothly—monitor equipment, manage bookings, and support therapists so every guest gets the five-star experience. Growth & Innovation: Bring fresh ideas and stay on top of trends. We’re building a new category of wellness, and we want your creativity and input. Handle the Unexpected: Whether it's a late arrival or last-minute change, you stay cool, find solutions fast, and always keep the member’s experience front and center. Community Outreach: Represent Recoverie at events, partnerships, and activations to bring new members into the fold. Requirements Wellness-Led Life: You genuinely live a wellness lifestyle and can speak confidently from personal experience about the benefits of therapies like sauna, cold plunge, or IV drips. Natural Connector & Seller: 2–3+ years in a sales-focused role (fitness, wellness, hospitality, or related industry) with measurable results. Customer-Obsessed: At least one year in a client-facing role where you delivered top-tier service and built lasting relationships. Startup Energy: You’re adaptable, proactive, and excited to help build something special from the ground up. Self-Starter: Thrives in a high-accountability, fast-paced environment. Clear Communicator: Whether in-person or via text/email, your communication is clear, warm, and on-brand. Perks & Benefits Compensation: $24 - $28 per hour depending on experience plus generous monthly commission. Schedule Flexibility: Available for a mix of weekday, evening, and weekend shifts, while we also ensure fair scheduling and time for recovery. Career Growth: Clear path to Sales Lead or Membership Manager as Recoverie expands across NYC. Wellness Perks: Complimentary therapies, employee discounts, and ongoing wellness education. Positive Vibes Only: Work in a space that feels like a community, where wellness is lived, not just marketed. Join Us If you're ready to turn your passion for wellness into a meaningful career, and help others do the same, we want to hear from you. Apply now and help us build the future of wellness, right here in Brooklyn. Roles are part-time with availability on weekdays and weekends. Opportunity to move to full-time for the right candidates.

New York Life Fast Track to Management Program Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’ll train you in valuable skills, such as marketing, business development, and customer relationship management, and provide you with the tools you need to further your career. Then we’ll train you and provide you with access to the tools you need for a career in management. What we’re looking for We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses—motivated people who can answer yes to one of the following questions: • Do you have sales or managerial experience in another industry?, • Have you previously run your own business?, • Do you have an MBA or other equivalent degree?, • If so, the Accelerated Path to Management Program may be right for you. In the Accelerated Path to Management Program, you’ll start off as a financial professional*, learning how to sell our products, building client relationships, and meeting specific requirements1 before transitioning into a management role. You’ll then undergo a six-month intensive training program designed to prime you for success as a manager. You will use that experience to understand how to recruit and coach others to success. What we offer Phase 1: Firsthand experience as a financial professional You’ll learn firsthand about a financial professional’s role and day-to-day work by working as a financial professional during the first year of your career journey with New York Life. We will provide you with extensive training, access to digital tools, and a comprehensive product suite. Training and resources You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life. Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Product Solutions You will learn about our robust products and services that can help clients achieve their financial goals. Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency. You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products. Phase 2: Your transition to Associate Partner After meeting specific requirements during the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program.1 We’ll help you to lead and build your team of financial professionals. Throughout your career journey with New York Life, you’ll continue to have opportunities to grow and be promoted to increasingly senior levels of management. How we will compensate you When you begin with New York Life as a financial professional2, your income will be commission-based. For more information about commission-based income and benefits for financial professionals, please follow this link: _ If you meet the requirements and approvals to become an Associate Partner, you will receive a salary. The salary range for an Associate Partner is $60,000–$150,000 (in California and Washington, the minimum salary is $66,560 and $67,725, respectively), plus you will be eligible for certain bonuses and other incentives based on the performance of agents in your unit, including additional compensation related to the agents you recruit and develop (“R&Ds”). R&Ds are additional compensation that is designed to increase your income and to reimburse for any reasonable and necessary expenses we do not otherwise reimburse. You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan,3 and a 401(k) savings plan.4 New York Life will value and reward your hard work and success. You’ll have significant income potential over time, because our field managers’ compensation is directly aligned with their recruiting performance and the production level of their team of financial professionals. The average income among our 568 recruiters at all levels in 2023 was $280,000.5 About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients. New York Life accepts applications to become a financial professional on an on-going basis. Candidates who qualify for the Accelerated Path to Management program will need to meet specific requirements as a New York Life financial professional before entering a specialized six-month Associate Partner training program. *The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. 1Specific production and licensing requirements must be met, and approvals obtained before transitioning to field management. Once you meet all the requirements, the timing of your transition to the Associate Partner role will also depend on openings in the schedule for Associate Partner training. Currently, training cohorts open four times during each year, but are subject to change. Please ask your New York Life recruiter for details. 2If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, whichever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a full-time agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract. 3Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. The company reserves the right to amend or terminate the plan at any time for any reason. 4This is necessarily brief and provides only a list of benefits available to Associate Partners under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. The Company reserves the right to amend or terminate benefit plans at any time for any reason. 5Based on 2023 Company data for 110 Managing Partners, 94 Executive Partners/Senior Partners and 364 Partners/Associate Partners who were active as of December 31, 2023. Average recruiter income is provided for illustrative purposes only. A recruiter’s income is determined based on the applicable field management compensation plan in effect for that pay year. A recruiter’s income also varies from year to year, and is dependent upon the recruitment, development and retention of quality agents and the sales generated by each agent in the recruiter’s unit and/or in the General Office. In addition to salary, average recruiter income includes certain non-guaranteed income that is dependent on a number of factors, including the recruiter’s field management title/level, the sales results of the recruiter’s unit and/or General Office, and the recruiter’s applicable field management compensation plan. The historical income numbers shown above include additional compensation payments designated to reimburse all of a field manager’s business expenses not otherwise reimbursed by the company. The company reserves the right to amend, modify, or terminate the compensation plans at any time. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity New York Life Insurance Company AR10901.052024 SMRU5058493 (Exp.04.30.2025)

New York Life Accelerated Path to Management Program Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’ll train you in valuable skills, such as marketing, business development, and customer relationship management, and provide you with the tools you need to further your career. Then we’ll train you and provide you with access to the tools you need for a career in management. What we’re looking for We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses—motivated people who can answer yes to one of the following questions: • Do you have sales or managerial experience in another industry?, • Have you previously run your own business?, • Do you have an MBA or other equivalent degree?, • If so, the Accelerated Path to Management Program may be right for you. In the Accelerated Path to Management Program, you’ll start off as a financial professional*, learning how to sell our products, building client relationships, and meeting specific requirements1 before transitioning into a management role. You’ll then undergo a six-month intensive training program designed to prime you for success as a manager. You will use that experience to understand how to recruit and coach others to success. What we offer Phase 1: Firsthand experience as a financial professional You’ll learn firsthand about a financial professional’s role and day-to-day work by working as a financial professional during the first year of your career journey with New York Life. We will provide you with extensive training, access to digital tools, and a comprehensive product suite. Training and resources You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life. Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Product Solutions You will learn about our robust products and services that can help clients achieve their financial goals. Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency. You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products. Phase 2: Your transition to Associate Partner After meeting specific requirements during the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program.1 We’ll help you to lead and build your team of financial professionals. Throughout your career journey with New York Life, you’ll continue to have opportunities to grow and be promoted to increasingly senior levels of management. How we will compensate you When you begin with New York Life as a financial professional2, your income will be commission-based. For more information about commission-based income and benefits for financial professionals, please follow this link: _ If you meet the requirements and approvals to become an Associate Partner, you will receive a salary. The salary range for an Associate Partner is $60,000–$150,000 (in California and Washington, the minimum salary is $66,560 and $67,725, respectively), plus you will be eligible for certain bonuses and other incentives based on the performance of agents in your unit, including additional compensation related to the agents you recruit and develop (“R&Ds”). R&Ds are additional compensation that is designed to increase your income and to reimburse for any reasonable and necessary expenses we do not otherwise reimburse. You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan,3 and a 401(k) savings plan.4 New York Life will value and reward your hard work and success. You’ll have significant income potential over time, because our field managers’ compensation is directly aligned with their recruiting performance and the production level of their team of financial professionals. The average income among our 568 recruiters at all levels in 2023 was $280,000.5 About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients. New York Life accepts applications to become a financial professional on an on-going basis. Candidates who qualify for the Accelerated Path to Management program will need to meet specific requirements as a New York Life financial professional before entering a specialized six-month Associate Partner training program. *The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. 1Specific production and licensing requirements must be met, and approvals obtained before transitioning to field management. Once you meet all the requirements, the timing of your transition to the Associate Partner role will also depend on openings in the schedule for Associate Partner training. Currently, training cohorts open four times during each year, but are subject to change. Please ask your New York Life recruiter for details. 2If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, whichever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a full-time agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract. 3Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. The company reserves the right to amend or terminate the plan at any time for any reason. 4This is necessarily brief and provides only a list of benefits available to Associate Partners under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. The Company reserves the right to amend or terminate benefit plans at any time for any reason. 5Based on 2023 Company data for 110 Managing Partners, 94 Executive Partners/Senior Partners and 364 Partners/Associate Partners who were active as of December 31, 2023. Average recruiter income is provided for illustrative purposes only. A recruiter’s income is determined based on the applicable field management compensation plan in effect for that pay year. A recruiter’s income also varies from year to year, and is dependent upon the recruitment, development and retention of quality agents and the sales generated by each agent in the recruiter’s unit and/or in the General Office. In addition to salary, average recruiter income includes certain non-guaranteed income that is dependent on a number of factors, including the recruiter’s field management title/level, the sales results of the recruiter’s unit and/or General Office, and the recruiter’s applicable field management compensation plan. The historical income numbers shown above include additional compensation payments designated to reimburse all of a field manager’s business expenses not otherwise reimbursed by the company. The company reserves the right to amend, modify, or terminate the compensation plans at any time. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity New York Life Insurance Company AR10901.052024 SMRU5058493 (Exp.04.30.2025)

Client Overview Our client is a privately held real estate ownership, development, and property management company that oversees residential communities throughout the New York City metropolitan area. The company is committed to delivering high-quality property management and resident services, with a focus on operational excellence, community building, and exceptional customer experiences. This company takes pride in a collaborative, service-driven culture and a commitment to maintaining best-in-class residential properties. They are currently expanding and looking to add a Resident Property Associate to their team. Salary/Hourly Rate $24/hr (Temp) $55k - $60k (Perm) Position Overview The Resident Property Associate serves as the primary point of contact for residents, delivering exceptional customer service and ensuring a positive living experience from move-in through move-out. The Resident Property Associate is responsible for responding to resident inquiries, coordinating with property management and maintenance teams to resolve concerns, overseeing move-in and move-out processes, and conducting follow-up on maintenance requests to ensure resident satisfaction. The ideal candidate for the Resident Property Associate position is highly organized, service-oriented, and proactive, with strong communication and problem-solving skills. This position plays a key role in maintaining resident relationships, supporting daily property operations, and ensuring a seamless resident experience within the community. The schedule is from 9:00am to 5:00/5:30 pm. Responsibilities Of The Resident Property Associate • Resident Communication & Support:, • Serve as the primary point of contact for residents, responding to inquiries and resolving concerns via phone, email, portal, and in person., • Coordinate with internal teams to address resident needs, provide updates, and ensure timely follow-through., • Maintain accurate records of resident interactions and escalate complex or recurring issues as needed., • Move-In & Move-Out Coordination:, • Guide residents through move-in and move-out processes, including scheduling, documentation, inspections, and building procedures., • Ensure all required paperwork, access items, and resident obligations are completed accurately and on time., • Conduct post move-in check-ins and support smooth account closeouts., • Work Order Follow-Up:, • Follow up with residents after maintenance requests to confirm issues have been resolved and satisfaction has been achieved., • Document outcomes, coordinate additional action for unresolved concerns, and identify recurring service trends., • Escalate ongoing issues and partner with property leadership to improve resident experience and service quality. Required Experience/Skills For The Resident Property Associate • Minimum of 1 year of experience in customer service, hospitality, residential property management, or a comparable resident-facing environment Preferred Experience/Skills For The Resident Property Associate • Excellent communication and customer service skills, with the ability to build positive relationships with residents and team members., • Strong problem-solving, organization, and follow-through skills in a fast-paced environment., • Proficiency in Microsoft Office Suite and experience using property management or work order systems., • Ability to handle confidential information with discretion and exercise sound judgment., • Collaborative team player who can also work independently and manage multiple priorities. Education Requirements • A college degree is required. Benefits • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Independent Industrial Lubrication Consultant (1099) Unlimited Commission • Flexible Territory • Residual Income Potential If you're the kind of salesperson who would rather build a business than punch a time clock, this opportunity may be exactly what you're looking for. Schaeffer Manufacturing is expanding and seeking experienced, self-motivated professionals to develop industrial, fleet, construction, mining, municipal, manufacturing, waste & recycling, agriculture, and heavy equipment accounts. This is not a salaried position. This is a chance to build a long-term, commission-based business representing one of America's oldest and most respected lubricant manufacturers. What You'll Do • Develop new commercial and industrial accounts., • Become a trusted advisor to maintenance managers, fleet managers, plant engineers, shop owners, and business owners., • Help customers reduce equipment failures, extend service intervals, lower maintenance costs, and improve reliability., • Build recurring business through exceptional customer relationships and technical problem-solving. Ideal Industries • Heavy Truck Fleets, • Manufacturing, • Construction, • Mining & Aggregates, • Municipal Public Works, • Waste & Recycling, • Agriculture, • Logging & Forestry, • Ready Mix & Asphalt, • Equipment Rental, • Marine & Ports, • Food Processing, • Industrial Maintenance Why Professionals Choose Schaeffer • American manufacturer with more than 190 years of innovation., • Premium industrial lubricants, fuel additives, greases, and reliability products., • Products that solve real customer problems instead of competing on price alone., • Strong customer retention and repeat business., • Opportunity to build recurring commission income., • Technical sales training and ongoing support., • Freedom to manage your own schedule and territory. The Right Candidate • B2B outside sales experience (industrial, fleet, construction, equipment, manufacturing, agricultural, or technical sales preferred)., • Entrepreneurial mindset and self-motivation., • Strong relationship-building and communication skills., • Organized, driven, and coachable. Compensation 100% Commission (1099 Independent Contractor) Your income is determined by your effort, your customer relationships, and your ability to grow a territory. There is no artificial cap on your earning potential. If you're ready to represent premium products that help customers reduce downtime and improve profitability, let's start a conversation. Send a direct message or email your résumé to learn more about available territories and this opportunity with Schaeffer Manufacturing.

Job Title : RLT Customer Support Associate Location: East Hanover, NJ - 1 day Onsite (Wednesday) & 4 days remote (Monday, Tuesday, Thursday & Friday) Mode of Interview : 2 rounds of interviews Shift timings : 7.30 to 4 & 8:30 to 5 Customer Support Associate: The Customer Support Associate role provides front-line, queue-based customer support through inbound and outbound phone interactions, as well as email and other digital communication channels. The role is responsible for responding to inbound customer inquiries, managing customer requests, and supporting product administration scheduling, order management, and delivery activities for Radioligand Therapies (RLT). The Associate Customer Support colleague serves as a primary point of contact for customers and NPS field associates, ensuring inquiries and requests are handled accurately, efficiently, and in accordance with established processes and compliance requirements. Major Accountabilities: • Provide customer support for product administration scheduling, order management, and delivery activities for Radioligand Therapies (RLT)., • Respond to customer and NPS field associate inquiries, providing accurate and timely information and partnering with cross-functional stakeholders to resolve issues., • Manage customer inquiries and cases from initial contact through resolution, including phone and email outreach, case documentation, follow-up, and appropriate escalation., • Handle customer interactions related to product ordering, scheduling, and delivery, ensuring continuity of service and completing interactions whenever possible once initiated., • Follow established protocols for responding to customer inquiries across communication channels, including phone, chat, fax, iSMS/text, mail, and email, in a timely and professional manner., • Accurately document customer interactions, notifications, escalations, follow-up activities, and case resolution within applicable systems., • Effectively leverage internal systems and tools for case management, customer support, product ordering, and delivery coordination., • Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs), compliance guidelines, and quality requirements., • Identify and report adverse events through established systems in accordance with applicable processes., • Work scheduled hours, generally an 8.5-hour shift consisting of two paid rest breaks and an unpaid lunch break. The role may require flexible scheduling, including early mornings, later evenings, and holiday support based on business needs., • Ideal Background Education: Bachelor's degree required. Languages: Fluent English required; additional languages desirable. Experience: • 1+ years of experience in healthcare, pharmaceuticals, biopharmaceuticals, life sciences, or a related healthcare environment required., • Experience providing customer, patient, provider, or healthcare professional support in a phone-based service environment required., • Experience in pharmaceutical or biopharmaceutical customer services, patient services, healthcare operations, or related functions preferred., • Experience supporting oncology or specialty pharmaceuticals preferred., • Salesforce experience preferred., • Experience with telephony systems, case management platforms, and product/order management systems preferred., • Ability to manage multiple priorities and consistently meet deadlines in a fast-paced environment., • Strong interpersonal, communication, and time management skills, with the ability to collaborate effectively across functions., • Detail-oriented problem solver with the ability to make sound decisions and manage customer interactions effectively under pressure., • Strong written and verbal communication skills., • Proficiency with Microsoft Excel and PowerPoint and the ability to quickly learn and navigate multiple systems., • Ability to work a flexible, staggered schedule, including early mornings and/or later evenings, weekends and holiday support based on business needs., • Leadership Competencies, • Customer/patient-centric mindset, • Problem solving and sound decision-making, • Attention to detail and accuracy, • Strong written and verbal communication, • Collaboration and teamwork, • Accountability and ownership, • Ability to remain composed and effective in a fast-paced customer support environment

Hybrid. 3 day per week in office. Tuesday is a must. 9-5pm Contract Duration: 12 months Role purpose The Emerging Talent Recruitment Coordinator delivers high-quality coordination and administration across the full US emerging talent recruitment lifecycle, from requisition creation and application processing through assessments, offers, pre-employment checks and onboarding readiness. Working closely with recruiters, programme managers, hiring managers and recruitment operations partners, the role ensures consistent processes, accurate data, timely candidate communications and effective operational control across high-volume, time-sensitive campaigns. Top 3 Must-Have Core Skills We are looking for a baseline profile defined by three critical behavioural and technical strengths: 1. Exceptional Organization & Multi-Tracking: Candidates must have proven experience managing and maintaining multiple data trackers simultaneously without letting details slip., 2. Proactivity & Creative Problem Solving: This is a high-support role for our core team. The ideal candidate doesn't just surface problems; they proactively find creative solutions to keep operations moving., 3. High-Touch Communication & Customer-Facing Personality: Excellent verbal and written communication skills are non-negotiable. They will be a primary face of our program to external talent and internal partners. Ideal Background & Experience • Target Sectors: Strong preference for candidates coming out of Staffing, Hospitality, Operations (Ops), or previous Coordinator roles., • Financial Background: Not required. We care much more about operational execution, agility, and a service-oriented mindset than specific financial industry knowledge. Team Structure & Scope The candidate will join a collaborative, fast-paced team of 5 core members: 3 PMs and 2 Recruiters. These hires will act as a shared support engine across all areas of the business. The 12-Month Seasonal Focus (What the Year Looks Like) Because the work follows a distinct seasonal lifecycle, candidates must be adaptable and ready to pivot focus each quarter: Q1: Evaluation & Deep Dive Main Focus: Deep dive into video scoring and candidate assessment data to shape the upcoming cohort. Q2: Readiness & Tracking Main Focus: Executing summer onboarding procedures. This requires rigorous tracking to ensure every candidate's status is moving along smoothly through the pipeline. Q3: Delivery & High-Stakes Operations ("The Big Show") Main Focus: Delivering our flagship Internship Program. Strict Constraints in June for the hires to be entirely in-office the first week. August (Last Week): Absolute must-have availability to be in-office for program wrap-up. Q4: Pipeline & Branding Main Focus: Recruitment marketing events. Hosting, welcoming, and exciting prospective talent about future internship opportunities. Principal accountabilities 1. Requisition and vacancy administration • Create and maintain job requisitions in the relevant applicant tracking systems., • Validate requisition information before submission, approval and posting., • Prepare job advertisements using approved job descriptions and templates., • Complete requisition closure and deactivation activities at campaign end. 1. Application and candidate management • Process high volumes of applications against agreed criteria and eligibility requirements., • Undertake initial application screening in line with defined guidance., • Support video-assessment processing, scoring administration and candidate progression., • Manage candidate queries through designated email/shared mailboxes., • Provide proactive updates on progress, outcomes, and next steps at each recruitment stage., • Support the administration of candidate accommodation requests, referring decisions or complex cases to the appropriate specialist. 1. Interview and assessment coordination • Coordinate interviews, assessments, Superdays and other selection activities., • Schedule candidates, interviewers and assessors within agreed timelines., • Support the collation of results and preparation of candidate outcomes. 1. Offer administration • Manage handoffs across the offer process, ensuring confirmed details progress through production, approval, issue and acceptance without delay., • Create offer documentation using approved systems and templates., • Track offer approvals and follow up on outstanding actions., • Support candidate communications post-offer, including queries and acceptance follow-up., • Support intern-to-graduate conversion offer processes. 1. Pre-employment screening and onboarding • Initiate and track vetting and other applicable pre-employment checks., • Follow up with candidates and internal teams to resolve missing information for clearance., • Support applicable pre-employment health-check documentation and process administration., • Coordinate reminders and completion follow-up assigned within the recruitment process., • Support hire-record creation, employee identification and electronic-file administration where these activities fall within the service scope., • Escalate cases that could affect the candidate’s agreed start date. 1. Programme and conversion support • Maintain programme calendars and coordinate cohort-level readiness activity and communications before each programme begins., • Assist with operational arrangements for programme launch, induction and welcome activity., • Assist with other operational activities associated with programme delivery., • Provide operational evidence for end-of-cycle reporting and lessons for future delivery. 1. Data management and reporting • Consolidate candidate and vacancy data across systems and trackers to provide a reliable operational view of campaign progress., • Produce regular operational status reports for recruiters and programme leads., • Highlight overdue actions, process exceptions and emerging delivery risks., • Support data preparation for recruitment governance, audit and campaign reviews., • Protect candidate and business information and manage it in line with stated policies/controls. 1. Stakeholder and service management • Act as the operational point of contact connecting Emerging Talent recruiters, programme managers, hiring managers and recruitment operations teams., • Deliver agreed activities within established service standards and campaign timelines. 1. Process improvement and quality assurance • Identify recurring issues, unnecessary manual activity and process inefficiencies., • Recommend improvements to recruitment administration and candidate communications., • Participate in user testing, training and adoption activity for system / process changes Knowledge and experience Essential • Experience in recruitment coordination, talent acquisition operations, HR administration or a comparable operational role., • Experience managing multiple recruitment activities and deadlines concurrently., • Experience maintaining candidate/employee information in an applicant tracking/HR system., • Proficiency in standard workplace productivity and reporting tools. Desirable • Experience supporting graduate, intern, campus or other high-volume recruitment., • Experience supporting US recruitment or onboarding processes., • Familiarity with Eightfold, SuccessFactors or comparable recruitment platforms., • Experience working within a shared-services, recruitment-process-outsourcing or geographically distributed delivery model. Skills and capabilities • Candidate focus: Provides timely, accurate and professional support for recruitment journey., • Planning and organisation: Prioritises competing tasks, delivers on campaign milestones., • Problem solving: Resolves routine operational issues and identifies practical improvements., • Adaptability: Responds positively to changes in volumes, priorities, systems and processes. Measures of success • Accuracy and completeness of recruitment-system data., • Timeliness of requisition, interview, offer and onboarding administration., • Quality and timeliness of candidate communications., • Compliance with documented procedures and controls.

Founded in 1994, Assouline transformed the illustrated book market into a cornerstone of the luxury lifestyle. Today, we are more than a publishing house; we are the first brand of luxury culture. From our curated boutiques to our presence in the world's most prestigious wholesale accounts, Assouline provides a world of intellect and good taste. The Customer Service & Logistics Support is the operational backbone of Assouline’s direct-to-consumer service experience. This temporary role ensures that every client inquiry, every advance or contributor order, and every shipment moves smoothly from request to delivery, in keeping with the standard our collectors have come to expect. The Specialist is the connecting thread between our clients, our worldwide warehouses and logistics providers, and our printers and vendors, keeping communication clear and documentation complete at every step. KEY RESPONSIBILITIES Customer Service / DTC Logistics Support • Support the Customer Service Coordinator in responding to customer inquiries from the Americas, EMEA, and APAC via email and live chat, within the company’s service-level agreement (SLA), using the Gorgias customer service platform., • Support the Customer Service Coordinator in actioning customer requests in accordance with company policy, such as:, • Order status updates, tracking requests, and delivery follow-up, • Address corrections and delivery reroutes before dispatch, • Order modifications and cancellations within the permitted window, • Returns, exchanges, and refunds, including issuing return labels and confirming receipt at the warehouse, • Replacements and claims for items damaged in transit, lost shipments, and carrier exceptions, • Product, availability, pre-order, and backorder inquiries, • Gifting requests, gift notes, personalization, and special packaging instructions, • Promotional code, pricing, and duties or tax queries, • Referrals of wholesale, press, and partnership inquiries to the appropriate team, • Support the Customer Service Coordinator’s communications and coordination with worldwide warehouses and logistics providers, including order releases, dispatch confirmations, inventory checks, and resolution of held or delayed shipments., • Ensure every ticket is tagged accurately and consistently within Gorgias, and that customer records, order notes, and case history remain complete and current. Special Requests and Advance/Contributor Orders Support • Order creation in NetSuite for advance copies and contributor copies., • Supporting with order fulfillment from our printers, vendors, and warehouses., • Following up with order status and sharing updates and tracking with interested parties., • Distribution of advance copies within the company and to collaborators., • Archiving documentation and shipping paperwork for audit purposes., • Creation and redaction of shipping documentation and other paperwork., • Physically capable of moving cartons. REQUIRED SKILLS AND CAPABILITIES • Proficiency in Excel, ERP (Netsuite preferable), OMS (Shopify preferable), customer service platform (Gorgias preferably) and WMS, • 3+ years of high-level customer service and backoffice experience, preferably in the luxury retail space, • Quick learner, problem solver, motivated and detailed oriented, • Capability to communicate potential issues with colleagues and management, • Demonstrated ability to communicate regularly across teams, as well as with customers and business contacts in a courteous and professional manner Please note: This role is a seasonal role based in our New York office and requires in-person attendance five days a week. Compensation: $30 per hour (3 months temporary role) Assouline is an equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Premier, global reinsurance firm seeking a IT Desktop Support / Service Desk Analyst I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This position is an in-office role in midtown NYC, very close to all transportation hubs. Position Summary: This individual will provide front-line Tier 1/2 technical support (either by phone or in person) to local and global users, and report to the IT Lead - Services & Ops Manager. This position will require the individual to interface with the various local and global IT members. This individual will need to efficiently and effectively manage problems reported to or logged within out trouble tracking system by business members and manage them in accordance to established SLA’s. Core responsibilities of this position are listed below, which include but not limited to troubleshooting user endpoint problems, drive/own/action IT tasks, execute on project deliverables and work within established IT processes/procedures. Principle Accountabilities: • Serve as the first point of contact for end-user IT support requests via phone, email, and ticketing systems., • Troubleshoot and resolve issues related to Windows 10/11, Mac OS X, Microsoft 365, and common enterprise applications., • Provide support for OS, enterprise applications, utilities, and basic server OS troubleshooting., • Support desktops, laptops, mobile devices, PCs, printers, and peripherals., • Perform user account management tasks (e.g., Active Directory, Exchange, Azure AD), including provisioning and group management., • Utilize remote support tools (e.g., SCCM, Patch My PC, Altiris SMA, Intune, Beyond Trust (Bomgar)) to resolve issues efficiently., • Escalate complex or unresolved issues to Level 3 support teams., • Troubleshoot system alerts and escalate when required., • Document incidents, resolutions, and detailed troubleshooting records; contribute to the IT knowledge base., • Assist with hardware setups, software installations, and system imaging., • Maintain accurate records of IT assets and ensure compliance with internal policies., • Support Mac & Windows device deployment and management, including enrolment, configuration, and lifecycle maintenance., • Ensure Mac & Windows security compliance in line with corporate policies and industry best practices., • Administer and support Apple Business Essentials for device management and user provisioning., • Follow ITSM and HAM processes., • Collaborate with the Global EUC Team, Infrastructure Engineering, and Application Support Team., • Participate as a technical resource for incident response, disaster recovery, and testing., • Provide out-of-office support, queue monitoring, including basic technical support and issue resolution, while communicating with the on-call team., • Assist with remediation of identified vulnerabilities., • Provide user training on systems and applications. Professional/Technical competences: Required: • 3+ years of experience in a technical support or helpdesk environment., • Degree in IT, an IT apprenticeship, or relevant work experience, • Proficiency in supporting Windows and Mac OS X operating systems., • Experience with Mac device deployment, management, and security compliance., • Familiarity with Microsoft 365, Active Directory, and basic networking concepts., • Experience using inTune, Patch My PC, or Altiris SMA for software deployment and patch management., • Strong communication and customer service skills., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • A relevant IT certification (e.g., CompTIA A+, ITIL Foundation) is a plus. Preferred: • Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)., • Exposure to mobile device management (MDM) platforms., • Familiarity with Apple Business Essentials., • Basic scripting knowledge (e.g., PowerShell) is a bonus.

Customer Service & Sales Representative About the Role We are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth .The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you . Responsibilities • Provide outstanding customer service and support to new and existing customers, • Handle inbound and outbound customer communications via phone, email, and text, • Educate customers on products, services, and promotions, • Identify customer needs and recommend appropriate solutions, • Build and maintain strong customer relationships, • Resolve customer concerns in a professional and timely manner, • Accurately document customer interactions and account updates, • Meet individual and team performance goals, • Collaborate with internal teams to ensure a positive customer experience Qualifications • Previous customer service, sales, retail, hospitality, or call center experience preferred, • Strong communication and interpersonal skills, • Comfortable speaking with customers and handling objections, • Ability to multitask and stay organized in a fast-paced environment, • Positive attitude with a strong work ethic, • Coachable and eager to learn What We Offer • Competitive pay plus performance-based incentives, • Growth and advancement opportunities, • Ongoing training and mentorship, • Supportive and team-oriented environment, • Full-time scheduling options If you are driven, customer-focused, and ready to grow your career in customer service and sales, we encourage you to apply today.

Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSXY) since being acquired in December 2022, is looking for a hands-on Data Analyst who combines strong technical skills with business judgment to improve customer engagement, and maximize lifetime value across CRM, loyalty programs and retention initiatives. You will own analyses from business questions through data extraction, SQL data analysis, to business recommendations. You will partner with cross-functional teams to help prioritize projects, drive action, measure results and suggest next steps to maximize impact. Responsibilities: • Write complex SQL queries to analyze our customer file in depth: customer cohorts, purchase journeys, reachability, and engagement patterns to explain performance changes and identify opportunities to improve retention, repeat purchases, and lifetime value., • Build automated reporting and measure incremental impact across CRM channels (email, SMS, push), and loyalty programs. Define consistent KPIs, design and analyze A/B tests and holdout experiments to guide targeting, messaging content and frequency, and lifecycle timing., • Develop customer segments and analytical models using purchase behavior, product affinities, category preferences, RFM, and engagement signals to support personalization, cross-selling, reactivation, and LTV forecasting., • Partner with Data Engineering and Business Intelligence to ensure data is accurate, reliable, and actionable, aligning on definitions, addressing data gaps, and improving analytical datasets., • Drive business impact by identifying growth opportunities, guiding projects’ prioritization based on expected revenue, retention, and profitability impact. Partner with stakeholders implementing the recommendations to measure outcomes and recommend which initiatives to scale, refine, or discontinue. Minimum Qualifications: • 2+ years of hands-on SQL experience, regularly writing complex queries independently. Strong command of CTEs, window functions, multi-table joins, conditional aggregations, and query optimization in BigQuery, Snowflake, or a comparable warehouse., • Ability to translate an ambiguous business question into an analytical approach, explore unfamiliar datasets, and deliver reliable, actionable findings., • Strong understanding of data granularity, deduplication, and join logic, with the rigor to validate results and prevent misleading conclusions., • Experience building dashboards in Looker, Looker Studio, Tableau, or Power BI., • Solid quantitative skills, including cohort analysis, customer metrics, and statistical interpretation of experiments., • Strong business judgment: understand how customer behavior drives revenue and profitability, connect detailed findings to the bigger picture, and focus on opportunities that materially improve performance., • Ownership and a bias for action: take initiative, move work forward independently, and follow through from identifying a problem to helping implement a solution., • Ability to communicate findings clearly and balance attention to detail with timely, practical decision-making., • Ability and willingness to work on-site at our office in Tribeca 3 days per week Preferred Qualifications: • Python or R for deeper analysis, automation, or predictive modeling., • Experience with CRM and loyalty data, customer segmentation, LTV forecasting, or churn modeling., • Familiarity with e-commerce business models and incrementality measurement., • Degree in Data Analytics, Statistics, or a related quantitative field.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintains client-base, • Leverage company tools, incentives & strategies to support meeting sales goals People Leader • Ensure effective communication between managers & other team members, • Support keeping other team members motivated and engaged, • Contribute new & innovative ideas to support meeting business goals, • Resolves client needs quickly and effectively, ensuring customer satisfaction, • Participates in all training and development meetings. Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Uphold store standards and policy and procedures daily, • Assist in the maintenance in all areas of stock, shipping, and receiving protocols., • Identify product concerns and communicate inventory needs to support the business goals, • Comply with all point of sale register policies and procedures Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 1-2 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance Salary: $20- $23/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About Us At Theory, we design clothes for people who move through the world with purpose. Founded in New York in 1997, Theory was built on the belief that exceptional fit, fabric, and style can change the way we dress and live. Today, our effortless, timeless, and versatile designs are brought to life through exceptional materials and striking fits, inspiring everyday confidence so our customers can make their mark. Rooted in the energy and refinement of New York City, Theory creates a modern wardrobe that balances function, sophistication, and ease. From our atelier in the Meatpacking District, we prioritize thoughtful design, innovation, and craftsmanship—partnering with world-renowned mills to develop signature materials and products that support real life. As part of Fast Retailing, Theory continues to grow with a global mindset and a shared commitment to creativity, collaboration, community, and conscious design. Together, we harness the power of clothes to change the world, creating products and experiences that help people feel confident, connected, and ready for what comes next. The Role The Retail Human Resources Director is responsible for developing and executing a best-in-class people strategy that enables sustainable business growth, strengthens leadership capability, and elevates the employee and customer experience across the retail organization. This role will lead the design and implementation of a comprehensive talent development framework, enhance and expand the TMC Graduate Recruitment Program, foster a high-performance and customer-centric culture, and ensure the delivery of market-leading HR practices that support organizational effectiveness and long-term succession planning. Responsibilities • Create strategic HR initiatives in response to data that drives commercial business results and supports in delivering talent initiatives including, talent reviews, organization design, key performer identification and development, workforce planning, retention, diversity, and employee engagement and wellbeing activities., • Lead organizational change management activities and support leaders with employee communication., • In partnership with the VP of Retail, VP of Global HR and Director of L&D, design and implement a comprehensive talent management and leadership development framework that supports organizational growth and succession planning., • Establish clear career pathways, competency models, and development programs across all retail populations., • Lead talent review, succession planning, and high-potential identification processes to strengthen internal talent pipelines., • Partner with business leaders to develop Individual Development Plans (IDPs) and accelerate leadership capability across the organization., • Champion a customer-first culture by embedding service excellence principles into talent, performance, and development initiatives., • Utilize people analytics and workforce insights to identify trends, risks, and opportunities that support business objectives., • Proactively leverage external market insights and industry best practices to develop innovative people strategies, modernize HR programs, and ensure the organization remains competitive in attracting, developing, and retaining top talent., • Establish and continuously improve HR policies, processes, and programs to ensure consistency, scalability, and operational excellence., • Ensure compliance with employment legislation and company policies while maintaining a strong employee-centric approach., • Effectively manage complex employee relations matters, conduct thorough investigations, mitigating organizational risk, ensuring compliance with employment legislation, and providing practical guidance to leaders that supports positive employee outcomes and business continuity., • Present recommendations and proposals to Executive Management on talent, leadership, organizational effectiveness, and workforce planning initiatives, combining data-driven insights with commercial judgment to influence strategic decision-making and business outcomes., • Take direction with professionalism and act as a trusted, reliable member of the HR Department., • Proactively communicate upward to manage expectations, provide visibility, and mitigate risk., • Effectively lead and inspire a HRBP, fostering engagement, accountability, and strong results., • Promote a culture of accountability, inclusion, development, and continuous improvement across the organization. Key Skills Required • 10+ years of Human Resources experience., • 6+ years of HR experience in retail or luxury hospitality., • Bachelor’s degree in Human Resources, Business or related field., • Proven ability to develop and execute both short-term and long-term people strategies, translating business objectives into scalable talent, leadership, and organizational initiatives that support sustainable growth., • Ability to drive innovation by benchmarking industry best practices and translating external insights into impactful HR programs, policies, and employee experiences., • Exceptional leadership, coaching, and influencing skills with the ability to build credibility and partnerships across all organizational levels., • Significant employee relations expertise, with experience managing complex and sensitive matters while balancing employee experience, legal compliance, organizational risk, and business objectives., • Experience managing and influencing stakeholders at different levels of seniority., • Ability to deal with ambiguous and fluid situations., • Excellent verbal and written communication skills., • Action orientated; KPI driven with demonstrable ability to deliver results., • Positive and solutions‑driven mindset., • Experience of managing and delivering multiple projects, demonstrating impact via positive business results., • Maintain a high level of confidentiality at all times., • Experience of working with HRIS Workday., • Proficient in Microsoft Office and Google systems. Salary: $165,000 – $175,000 per year* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine troubleshooting. WHY WE NEED YOU: WAZER is the creator of the world’s first desktop waterjet cutter. We’ve brought industrial-grade precision to the workshops of designers, engineers, and makers everywhere. As we continue to grow, we are looking for a Hardware Support Engineer who is passionate about solving complex mechanical puzzles and facilitating excellent user experience. We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes. YOUR DAILY ROLE: As a Tier 2 Hardware Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality concerns, and monitor recurrence of issues to determine which should be escalated to the Product Development team. Beyond helping users to fix their machines, you will be a systems architect for our support department, identifying bottlenecks and implementing the tools and workflows necessary to make our support system run as efficiently as our waterjets. TECHNICAL SUPPORT ENGINEER DAILY ROLE: • Diagnose and troubleshoot hardware, software, and firmware issues remotely via email, phone calls, and video calls to guide users through mechanical repairs, • Act as the primary escalation point for complex technical issues that Tier 1 cannot resolve., • Act as the first level of support for our Reseller Network, • Deescalate sensitive situations with users, • Document user problems and the actions taken to solve them and update troubleshooting procedures accordingly, • Work with Product Development engineers to develop short term and long term solutions, • Develop proactive web support content to help users solve common issues you’ve seen repeatedly, • Manage and optimize our support systems to improve quality of support and response times, • Maintain an inventory of replacement parts in our warehouse AD-HOC RESPONSIBILITIES • Warehouse duties related to machines coming in for testing, • Aid in the refurbishment of machines, • Overseeing the machine replacement process, • Maintain inventory of relevant parts MUST HAVE QUALIFICATIONS: • 3+ years in a customer-facing technical support or field service role, ideally dealing with complex hardware (CNC, 3D printers, robotics, or industrial machinery)., • Comfortable communicating with non-technical users to explain complex technical troubleshooting and repair, • Technical proficient verbal and written communication skills - an ability to translate "Engineering-speak" into clear instructions for a user, • Proficiency in mechanical assembly, electronics troubleshooting (multimeters, wiring diagrams), and software/firmware root cause analysis, • You don't just fix the problem; you want to know why it happened and how to prevent it going forward, • Well-organized and willing to work independently with a strong sense of personal organization., • Familiarity with 2D CAD - can open and manipulate an existing sketch, • Ability to lift heavy (~60lbs) objects alone and team lift heavy (~120lbs) objects with another person, • Ability to commute to Yonkers, NY, • Don’t mind getting your hands dirty NICE TO HAVE QUALIFICATIONS: • Digital content creation, • Experience maintaining Inventory in a warehouse setting, • Have worked with CRM systems (zendesk, salesforce, etc), • You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative, • Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc., • Highly functional at 2D CAD, • Trade or technical background, • Passion about WAZER’s mission of bringing affordable digital cutting solutions to makers, small business, artisans, and schools. While it would be great to bring on experienced talent for this role, we’ll accept any qualified candidate. If you are passionate about our mission, are good at what you do, and want to learn quickly don’t hesitate to contact us. Be open about what you don’t know and what you excel at, and we’ll do our best to evaluate this with our specific needs! COMPENSATION: Employee Health Insurance, Paid Vacation, Paid Holidays, Paid Sick Days, Opportunities for Overtime, WAZER equity (stock options), Opportunity for advancement in a fast-growing company.

Hi, we’re Speks. We design playful sensory products that inspire focus, creativity, and connection. As Speks continues to grow across DTC, major retail, and international markets, we’re looking for a Director of Marketing to lead how we build our brand, reach new audiences, launch products, and grow our community. This is a full-time, in-office role based in DUMBO, Brooklyn, reporting to our VP of Creative. The Director of Marketing will own Speks’ overall marketing strategy and execution across brand, digital, community, wholesale, retail, PR, influencer, and performance marketing. You’ll manage and develop an established internal marketing team, lead external agency partners, manage the marketing budget, and work closely with Creative, Sales, Product, and Operations. We’re looking for someone who can think strategically about where the brand should go while staying close enough to the work to make sure things actually happen. What You’ll Do Marketing Leadership & Strategy • Own Speks’ overall marketing strategy, annual plan, budgets, and KPIs across brand, DTC, community, wholesale, and retail, • Lead and develop the existing internal marketing team while managing agency partners across performance, retention, PR, influencer, affiliate, Amazon, and other channels, • Lead cross-functional marketing planning with Creative, Sales, Product, Operations, and Ecommerce, • Build strong systems for campaign planning, reporting, briefs, calendars, and post-campaign analysis, • Continue building the capabilities and structure of the marketing team as Speks grows Brand & Creative Marketing • Partner closely with the VP of Creative to translate Speks’ brand strategy into campaigns, messaging, and product launches, • Develop integrated campaigns across social, digital, PR, creators, retail, email, wholesale, and other channels, • Create clear marketing and creative briefs and ensure campaigns are aligned across teams, • Maintain consistent brand positioning and voice across digital, packaging, advertising, retail, and marketing materials, • Oversee the marketing calendar around product launches, seasonal campaigns, and major brand initiatives Digital & Performance Marketing • Own DTC marketing strategy, including acquisition, retention, site promotions, merchandising, and customer growth, • Lead agencies managing Google, Meta, TikTok, Klaviyo, Amazon, and other digital channels, • Monitor customer acquisition, retention, conversion, traffic, and marketing KPIs and use the data to improve performance, • Balance short-term performance marketing with investments that build long-term brand awareness and organic demand, • Identify emerging platforms, tools, and opportunities that can help Speks reach new customers Community & Creator Marketing • Build a long-term community strategy focused on creating genuine advocacy and organic awareness around Speks, • Develop relationships with creators and communities across sensory wellness, neurodivergence, productivity, desk culture, and other audiences where Speks naturally fits, • Build and oversee creator seeding, influencer, affiliate, ambassador, and paid creator programs, • Identify community events, conferences, partnerships, and experiential activations that allow people to discover and interact with Speks authentically, • Measure community efforts through organic reach, creator content, engagement, direct traffic, affiliate performance, earned media, and other brand-awareness indicators Wholesale & Retail Marketing • Lead marketing strategy supporting Speks’ major retail accounts and thousands of specialty retailers, • Partner with Sales and Creative on retailer launches, seasonal programs, POP displays, signage, endcaps, and retailer-specific activations, • Develop launch kits, sales materials, catalogs, trade show materials, and other tools that help retail partners successfully sell Speks, • Develop co-marketing opportunities with major retailers and support international distributors with localized marketing, • Oversee marketing for our B2B website and wholesale platforms such as Faire What We’re Looking For • 8+ years of marketing experience, including experience leading teams, agencies, budgets, and multi-channel programs, • Proven ability to manage, mentor, and develop an in-house marketing team, • Strong experience with consumer brands across both brand building and performance marketing, • Experience across DTC, ecommerce, social, creators, PR, retail, and wholesale marketing, • Strong understanding of Shopify, paid media, retention marketing, affiliate marketing, and ecommerce analytics, • Experience building creator, influencer, community, or organic growth programs, • Strong analytical, project-management, and cross-functional leadership skills, • Someone comfortable setting strategy while still being hands-on enough to drive execution Most importantly, we’re looking for someone who understands that great consumer marketing isn’t just about buying traffic. It’s about creating a brand people discover, understand, talk about, recommend, and want to be part of. Why You’ll Love Working Here At Speks, you’ll join a bright, passionate team in a sunny, vibrant DUMBO office. Along with competitive pay, you’ll enjoy: • Comprehensive benefits package and 401(k), • A collaborative, creative environment where you can have a visible impact, • The opportunity to help define and grow an emerging consumer category Ready to Apply? Send us your resume, cover letter, and one fun fact about yourself that isn’t on either of those. We’re excited to meet you. See more about us at www.getspeks.com and www.instagram.com/getspeks.

Counter Sales / Inside Sales Location: Staten Island Position: Full Time, Onsite Benefits: Comprehensive benefits package About the Company Our client is an established, multi location distributor serving plumbing, HVAC and related trade customers. The company has a long operating history and continues to invest in the growth of its sales organization. The environment is relationship focused, with accessible leadership, ongoing product training and opportunities for employees to develop and advance within the organization. Position Overview We are seeking a Counter Sales / Inside Sales professional with strong plumbing, PVF or related product knowledge. This position combines product knowledge, customer service and sales. The individual will work directly with contractors and other trade customers, assist with product selection, recommend appropriate solutions, identify additional customer needs, develop relationships and contribute to branch sales growth. Key Responsibilities Counter Sales and Customer Service • Assist in person and telephone customers with product selection and purchasing., • Understand customer needs and recommend appropriate products and solutions., • Provide knowledgeable and responsive customer service., • Develop and maintain relationships with contractors and trade customers., • Serve as a knowledgeable product resource for customers., • Resolve customer questions and product related issues efficiently. Sales and Account Development • Identify opportunities to provide additional products and solutions., • Recommend complementary products when appropriate., • Promote stocked products and suitable alternatives., • Develop and support existing customer accounts., • Reengage customers whose purchasing activity has declined., • Maintain regular communication with customers., • Contribute to increased branch sales., • Monitor changes in customer purchasing activity and communicate potential opportunities internally. Product Knowledge • Maintain strong knowledge of plumbing, PVF or related products., • Understand product applications and appropriate alternatives., • Continue developing knowledge across additional product categories., • Learn HVAC and related product lines as needed., • Understand competitive products and available substitutions. Branch Responsibilities • Work closely with branch management, warehouse, purchasing and sales teams., • Follow up on open customer orders., • Maintain an organized and professional counter environment., • Participate in product training and company meetings., • Demonstrate reliability, professionalism and consistent follow through. Qualifications Required • Strong plumbing, PVF or related product knowledge., • Experience working with contractors or trade customers., • Strong customer service skills., • Proactive sales approach and ability to identify additional customer needs., • Ability to build and maintain customer relationships., • Ability to communicate effectively with customers and coworkers., • Comfortable using order entry systems, email and standard business applications. Preferred • Two or more years of Counter Sales, Inside Sales or similar experience., • Plumbing, PVF, HVAC or related wholesale distribution experience., • Existing relationships within the contractor or trade community., • HVAC product knowledge., • Experience developing existing customer accounts., • Experience with distribution or order entry systems.

ASSOCIATE DIRECTOR, ANALYTICS Havas Media North America is looking for an Associate Director to join the Analytics Team. As part of our global community of 10,000 team members, we focus on using Meaningful Media to make a meaningful difference for brands, businesses, and people. The Associate Director, Analytics, is responsible for collaborating with account teams and clients to perform client analytics, back-office analytics, and decision modeling. This includes report design, data capture development, and implementation processes. The Associate Director will work with various data sources to continuously evolve the metrics used to measure the effectiveness and ROI of activities across all campaign types. This role operates under the direction of a Director, allowing for learning in strategy, presentation support, and account management skills. A DAY IN THE LIFE MIGHT LOOK LIKE: • Developing new processes and creative solutions from scratch., • Applying advanced analytics and strong measurement planning., • Crafting compelling stories and communicating effectively, both verbally and in writing, with clients and internal stakeholders., • Assisting in account growth by collaborating with partners and clients to develop and implement new analytical methodologies aimed at increasing revenue., • Providing marketing performance analysis for client engagements by understanding their business goals and designing tailored analytic approaches., • Collaborating with internal and external stakeholders to develop client tools and services, such as modeling, dashboard development, decision aids, and business case analysis to support programs and creative solutions., • Working with senior leadership to identify and propose solutions for improving departmental and team operations and morale., • Partnering seamlessly across the enterprise to access information and drive strategies and implementation autonomously., • Determining and implementing operational procedures and leading the analytics group in managing projects and resources., • Promoting process and organizational efficiency through automation. WHAT YOU’LL NEED/SKILLS: • 5+ years of experience in marketing analytics or business intelligence, with a focus on analytics., • Experience working in a media or advertising agency is strongly preferred., • Proven experience in managing direct reports., • Expertise in the digital space is essential., • Demonstrated ability to apply cutting-edge analytics techniques to business challenges and leverage external thinking (from academia and/or other industries)., • Ability to translate data into insights that illuminate customer needs and behavioral drivers., • Strong understanding of analytics methodologies (e.g., experimentation, measurement planning)., • Proficient in statistical modeling, segmentation, value analysis, as well as reporting for website, online advertising, social media, mobile, email campaigns, and e-commerce activity., • Capable of contributing expertise and leading efforts in advanced analytics techniques and consumer research. WHO YOU ARE: • Self-motivated, with the ability to multi-task and work effectively under tight deadlines., • Naturally inquisitive, with strong research capabilities., • A confident and diplomatic communicator., • Entrepreneurial and highly organized, with strong business acumen., • Detail-oriented with exceptional critical thinking and problem-solving abilities., • Proactive and resourceful., • Knowledgeable enough to work independently and demonstrate initiative., • An active participant in meetings and daily interactions, contributing at an increasing level as your experience builds. ABOUT HAVAS MEDIA NETWORK NORTH AMERICA: Havas Media Network North America is the Media Experience agency, delivering our brand promise through our proprietary Mx System, where meaningful media helps build more meaningful brands. Our focus is on understanding the most Meaningful Media – the media channels, moments, and brands that truly move consumers to action, fostering trust, engagement, and influence.

Title: Sales Associate - Nickey Kehoe-Parlor Location: 49 E. 10th St, New York, NY 10003 Reports to: General Manager Employment Type: Full-Time About Nickey Kehoe Nickey Kehoe is a Los Angeles–based design house with showrooms in Los Angeles and New York, known for its distinctive collection of furniture, objects, textiles, and art. Thoughtfully sourced and created, our collections reflect a deep appreciation for craftsmanship, quality, and enduring beauty. At Nickey Kehoe, we value genuine relationships, thoughtful service, curiosity, and the people and makers behind everything we do. Our showrooms are welcoming, creative spaces where design, art, and community come together. We’re drawn to people who share our appreciation for beautiful things, enjoy connecting with others, and take pride in creating a thoughtful, memorable experience for every customer. Position Summary Nickey Kehoe is seeking a personable, proactive, and detail-oriented Sales Associate to support our senior sales team and deliver an exceptional customer experience in a fast-paced, design-driven showroom. The ideal candidate has 2+ years of sales experience, strong organizational and data-entry skills, and a demonstrated ability to contribute to sales goals. Experience in furniture, textiles, wallpaper, rugs, or home furnishings is strongly preferred, along with a genuine passion for interior design, art, craftsmanship, and beauty. This hands-on role supports the sales process from customer inquiries and quotes through transactions, custom orders, and follow-up. We are looking for someone who is personable, customer-focused, proactive, creative, and solution-oriented, with strong follow-through and a commitment to maintaining a polished, welcoming showroom. Key ResponsibilitiesSales & Customer Experience • Support the senior sales team in achieving sales goals and delivering exceptional customer service., • Welcome and engage customers, designers, and trade professionals with warmth, professionalism, and product knowledge., • Develop customer relationships and actively prospect new business., • Assess customer needs and recommend products and complementary pieces., • Manage sales from initial inquiry through completion, including follow-up on leads, quotes, orders, and customer requests., • Work with designers and end users on custom furniture orders, ensuring accuracy and attention to detail., • Communicate custom order details clearly with the production team., • Share product knowledge, new arrivals, special opportunities, and upcoming events with customers., • Process sales, memos, exchanges, and transactions accurately and in accordance with company policies. Sales Support & Operations • Respond to customer inquiries by phone and email and create and manage customer requests., • Perform accurate data entry and maintain customer and sales records., • Prepare quotes, update spreadsheets, and assist with sales reporting and administrative projects., • Maintain visual merchandising standards and ensure the showroom is clean, organized, stocked, and welcoming., • Assist with product presentation, restocking, and other showroom needs., • Collaborate closely with the General Manager, senior sales team, and internal departments to keep business moving efficiently., • Support showroom events, workshops, book signings, and other special activations., • Take initiative, adapt to changing priorities, and contribute to a positive, team-oriented environment., • Perform other duties and special projects as assigned. Qualifications & Key Attributes • 2+ years of sales experience, with a proven ability to achieve or contribute to sales goals., • Experience in furniture, textiles, wallpaper, rugs, interior design, or related home furnishings strongly preferred., • Strong data-entry, administrative, organizational, and multitasking skills., • Experience with quotes, transactions, customer follow-up, and sales support., • Proficiency in Microsoft Excel and strong computer skills., • Shopify and Google Workspace experience is a plus., • Excellent verbal and written communication skills., • Warm, personable, and genuinely enjoys working with people., • Passion for interior design, art, craftsmanship, and beauty., • Resourceful, solution-oriented, and comfortable thinking outside the box., • Self-motivated, reliable, detail-oriented, and able to work independently and as part of a team., • Flexible and comfortable working in a fast-paced environment with multiple moving parts., • A college degree is a plus but not required., • Weekend and event availability required. Schedule This is a full-time, in-person position based at Nickey Kehoe’s New York showroom. Regular Schedule • Saturday: 9:30 a.m.–6:00 p.m., • Sunday: 11:00 a.m.–5:00 p.m., • Monday: 9:30 a.m.–6:00 p.m., • Tuesday: 9:00 a.m.–6:00 p.m., • Wednesday: 9:30 a.m.–6:00 p.m. The schedule is subject to change based on business needs, showroom events, and operational requirements. Additional flexibility may be required. Compensation & Benefits Salary: 65,000 - 70,000 annually, depending on experience and qualifications, plus eligibility for a team performance bonus. Nickey Kehoe offers: • Health, dental, and vision insurance, • Paid vacation, • Sick time in accordance with applicable law and company policy, • 401(k) with company matching, • Team performance bonus opportunities, • Product training and opportunities for professional development Working Conditions: Physical demands include extended periods of sitting, standing, and walking; bending and stooping; and lifting and carrying materials up to 50 lbs. for stocking and transporting furniture, appliances, and merchandise. Equal Opportunity Nickey Kehoe is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to legally protected characteristics under applicable federal, state, or local law. Candidates must be legally authorized to work in the United States.

Pride Health is hiring a Call Centre Administrative to support our client’s medical facility based in Clifton, NJ 07012. This is a 3 months assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization! Job Details: Job Name: Call Centre Administrative Location : Clifton, NJ 07012 Duration : 03 months with possibilities of extension Shift : 11PM-7:30AM Payrate : $18/hr. on w2/Pay Rate is based on experience and educational qualifications. Summary • Problem solving, investigating, and resolving, • Data entry, • Strong organizational skills, • Excel proficiency, • Ability to deal with client information in a confidential manner, • Be able to work independently Additional Job Details: • The position will be providing support to the Customer Solutions problem Resolution and Account Set Up teams., • This is 5 days a week onsite position in the Clifton business unit., • Business casual dress code, • Applicate should have a working knowledge of Microsoft office and outlook email., • Training will be conducted on Internal systems., • The day to today activities will include interaction with various internal departments, working on special projects, data entry, and limited contact with customers. Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

Marketing Coordinator (Entry-Level) About the Role Korin is a New York-based supplier of high-quality Japanese knives, tableware, and kitchen tools, serving professional chefs and hospitality businesses. We are looking for a Marketing coordinator to support day-to-day marketing operations across digital and offline channels. This is an entry-level role ideal for someone early in their marketing career who is eager to learn and glow through hands-on experience. You will work closely with the Marketing Manager and Graphic Designer to execute real marketing initiatives in a fast-paced, evolving environment. You will be involved in a range of marketing activities including Instagram content, email campaigns, product storytelling, and customer related coordination. What You’ll Do • Support social media content execution (posting, captions, scheduling), • Assist with email marketing campaigns (setup, segmentation, scheduling), • Help maintain and organize customer lists, • Assist with website updates (product content, promotional changes), • Support drafting product descriptions and marketing copy, • Support marketing initiatives such as promotions, events, and product launches, • Assist with general marketing operations and administrative tasks What We’re Looking For • Strong attention to detail and ability to stay organized, • Proactive mindset, able to move tasks forward even with limited direction, • Open to feedback and able to apply it constructively, • Strong communication skills and positive, collaborative attitude, • Strong written and verbal communication skills in English, • Ability to collaborate with team members from diverse cultural backgrounds, with openness to different perspectives and feedback, • Interest in the hospitality, food, or culinary industry is highly preferred This Role is a Great Fit If You : • Are early in your marketing career or looking to transition into marketing, • Want hands-on experience working on real campaigns and business initiatives, • Are comfortable working in a small team with evolving processes, • Are curious, coachable, and motivated to grow What You’ll Gain • Hands-on experience managing Instagram, email campaigns, and day-to-day marketing operations., • Exposure to B2B marketing within the hospitality industry, • Experience working with real products used by chefs and restaurants, • Opportunity to contribute to product storytelling and marketing content, • Access to company-supported learning programs, • Direct mentorship and feedback in a collaborative team environment About Korin Korin has been serving the culinary industry since 1982, providing high-quality Japanese knives, tableware, and kitchen tools to chefs, restaurants, and hospitality professionals all over the world. We are passionate about supporting the people who shape dining experiences and food culture.

Loeffler Randall is seeking a detail-oriented Ecommerce Coordinator to support the day-to-day execution and maintenance of our Shopify business. Reporting to and working in close partnership with the DTC Ecommerce team, this role is the engine behind accurate, on-time product launches — owning product setup in Shopify, keeping the site polished and error-free, and supporting merchandising, operations, and reporting wherever the business needs it. This role will serve as a key operator within the ecommerce team — proactively managing recurring workflows, identifying and resolving site issues, and keeping the digital storefront polished, accurate, and launch-ready. This is a hands-on, high-learning role, ideal for someone a couple of years into their ecommerce or retail career who wants broad, direct exposure to how a growing fashion brand runs its digital business. Core Responsibilities Product Setup & Content (Shopify) • Build new products in Shopify: creating styles, variants (size/color), SKUs, and pricing. Ensuring that every product is complete and accurate ahead of scheduled launches., • Upload and organize product imagery, swapping and updating assets as they become available. Calling out issues that arise (color, size, quality, etc.), • Maintain accurate product attributes, descriptions, categorization, and tagging to support search, filtering, and merchandising., • Support pre-order setup, toggling live status and updating availability dates as inventory shifts., • Partner with merchandising and operations to ensure new product is properly prepped and available for each launch., • Set up and maintain the UK catalog, ensuring products, pricing, and market specific settings are accurate for the UK storefront. Site Merchandising & QA • Assist the build of merchandise collection and category pages so they accurately reflect current inventory, launches, and business priorities., • Run recurring site sweeps across product categories to catch content, imagery, or merchandising gaps before they reach the customer., • QA product information, pricing, links, imagery, and site functionality, escalating and helping resolve discrepancies., • Maintain on-site links for email and marketing campaigns so traffic lands on the correct pages. Embroidery & Personalization • Own the end-to-end embroidery process, serving as the primary point of contact for our off-site embroiderer., • Manage the project and timelines with the embroiderer, keeping orders moving through the process on schedule., • Coordinate replenishment to keep inventory for embroidery stock & availability aligned with demand., • Create and manage shipping labels and backend fulfillment for complete order processing. Pricing & Markdowns • Execute scheduled markdowns and approved price changes accurately and on time, following the established price-change process., • QA pricing after markdowns and updates to confirm changes are live and correct across the site., • Proactively flag pricing discrepancies or unexpected site behavior. Admin & Support • Support recurring ecommerce reporting by gathering, organizing, and validating performance data., • Prepare weekly and monthly reporting as requested, proactively flagging notable trends, opportunities, or issues., • Take on ad hoc projects and administrative support across the ecommerce team as assigned. Qualifications • 1-3 years of experience in ecommerce or digital merchandising., • Hands-on familiarity with Shopify required, • Exceptional attention to detail and a genuine commitment to accuracy., • Highly organized, with the ability to juggle daily, weekly, and seasonal tasks against launch deadlines., • Comfortable working in Excel/Google Sheets with product data and recurring reporting., • A strong context-switcher, able to move between a product setup, a site fix, and an order issue in the same day without losing accuracy on any of them., • Able to manage multiple workflows and deadlines., • Proactive, solution-oriented, and eager to learn in a fast-paced, hands-on environment., • Genuine interest in fashion and the evolving e-commerce landscape.

Company Description Ronald A. Bartlett & Associates, LTD is a professional services firm dedicated to delivering attentive, high-quality support to its clients. The team values reliability, clear communication, and strong client relationships in a collaborative office environment. Staff members are encouraged to take initiative, stay organized, and contribute to efficient daily operations. The firm offers opportunities to develop administrative and client-facing skills while working closely with experienced professionals. Team members are expected to represent the firm with professionalism and integrity at all times. Role Description This is a full-time, on-site Receptionist role based in Queens, NY. The Receptionist will serve as the first point of contact for visitors and callers, greeting guests, answering and directing incoming phone calls, and responding to general inquiries. Daily responsibilities include managing the front desk, handling mail and deliveries, scheduling or confirming appointments, and maintaining a clean and organized reception area. The role also involves providing basic clerical support such as filing, copying, scanning, and data entry, as well as assisting team members with routine administrative tasks. The Receptionist will be expected to uphold a professional and welcoming demeanor, manage multiple tasks efficiently, and support smooth office operations throughout the workday. Qualifications • Strong receptionist and front desk skills, including Receptionist Duties and experience managing visitor flow and appointment scheduling., • Professional Phone Etiquette, with the ability to handle a multi-line phone system, route calls accurately, and take clear messages., • Clerical Skills such as filing, data entry, document preparation, and basic office software proficiency (e.g., email, calendars, word processing)., • Excellent Communication and Customer Service skills, including the ability to interact courteously with clients, visitors, and team members., • High level of reliability, punctuality, and attention to detail, with the ability to prioritize tasks in a busy office environment., • Prior experience in a receptionist, administrative assistant, or front desk role preferred but not required., • Ability to work on-site in Queens, NY, maintain confidentiality, and represent the firm in a professional manner.

ABOUT CAPITAL DYNAMICS: Capital Dynamics is an independent global asset management firm focused on private assets, including clean energy and private equity (primaries, secondaries and co-investments). Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement, and employs approximately 150 professionals globally across 14 offices in Europe, North America and Asia. CLIENT RELATIONS: Client Relations is the connective tissue between Capital Dynamics and its more than 1,500 global investors. As the one consistent point of contact throughout each relationship, the team doesn't just service accounts - it represents Capital Dynamics as a whole. It's one of the firm's few genuinely externally-facing functions, working cross-functionally across the entire organisation to engage and strengthen relationships with our investors, consultants and advisors. THE OPPORTUNITY: We're seeking an experienced client relations professional to support Capital Dynamics' U.S. investor base as Senior Associate, Client Services, reporting to our Vice President of Client Relations. This is a pivotal, trust-critical role: you'll be a principal touchpoint for sophisticated institutional and private wealth investors, shaping how they experience Capital Dynamics at every stage of the relationship, from closing through to ongoing servicing. You'll combine genuine relationship management skill with deep technical fluency in private equity and client relationship management - guiding investors through onboarding and periodic reviews, coordinating with Legal, Compliance and fund administrators, and ensuring every interaction reflects the calibre investors expect from a firm of our standing. Candidates must bring direct client relationship management experience gained specifically within private equity or asset management - for example, at a private equity firm, fund administrator, family office or wealth management firm, in a genuinely external-facing capacity. KEY RESPONSIBILITIES: Investor Relationship Management • Act as the primary relationship manager and point of contact for Capital Dynamics U.S-based investors during the closing and post-close processes, handling inquiries and requests with professionalism and speed., • Manage post-fundraising communication and reporting to clients and the Sales team, keeping every touchpoint timely and well organised., • Guide investors globally through the AML/KYC onboarding process, working closely with Legal, Compliance and fund administrator teams to meet fund jurisdiction requirements., • Manage inbound and outbound investor communications by email and phone across U.S. Eastern and Pacific business hours., • Build and maintain strong client relationships, underpinned by excellent communication and interpersonal skill., • Provide clients with updates on fund performance, regulatory developments and other relevant information to strengthen trust and engagement., • Manage the client portal to ensure timely, accurate information and a seamless investor experience., • Maintain accurate records of client interactions and communications in internal systems., • Collaborate closely with fund administrators, tax preparers and auditors to manage required deliverables and resolve client queries in their areas. WHAT WE'RE LOOKING FOR: Experience & Background • Minimum of 6 years' relevant experience in client services or investor relations operations., • Direct experience at a private equity firm, alternative investments, family office or wealth management firm, in an external client-facing capacity., • General knowledge of private equity operations and terminology., • Strong knowledge of anti-money laundering and control procedures, GDPR requirements, and partnership subscription and transfer agreements., • Highly developed interpersonal, customer service, and verbal and written communication skills - comfortable speaking with investors at all levels of seniority. Education & Qualifications • Exceptional academic qualifications, preferably in Legal, Finance, Economics or Business., • A Master's degree or MBA is preferred; additional credentials such as CFA, CAIA or CPA are a bonus. DIVERSITY & INCLUSION: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a globally diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintain client-base, • Leverage company tools, incentives & strategies to support meeting sales goals, • Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies People Leader • Ensure effective communication between store manager & other team members, • Identify ways to keep the team motivated and engaged, • Present new & innovative ideas to support meeting business goals, • Coach team on sales floor providing relevant and consistent feedback to improve performance Operations Leader • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork, • Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control., • Identify product concerns and communicate inventory needs to support the business goals, • Collaborate with cross-functional business partners to support inventory goals Customer Focus • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 3-4 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $20/hr- $26/hr * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

1 weekend day, 4 week days shift The Application Support Engineer position supports customer-facing operations by responding to operational and business issues. This position is responsible for planning, deploying, and supporting client implementations of products. Specific Duties: • Provide customer support in accordance with company SLAs via email, phone, or live chat., • Act as a technical first responder. Triage technical issues across multiple infrastructure levels (network, OS, application). Prioritize and escalate issues according to the severity and details of each case., • Analyze logs, FIX messages, and other primary sources to determine the root cause of trading and quoting issues., • Manage upgrades and migrations for related application software. Perform system check-out after the process is completed., • Develop subject matter expertise and be an ambassador of digital asset knowledge within the team., • Work with clients to appropriately configure each aspect of their application, including liquidity provider details, order routing configuration, trading platform connectivity, and prime broker give-up arrangements. Required Skills: • Excellent verbal and written communication skills and high attention to detail., • Ability to process multiple client communication streams and make high-quality decisions under pressure., • Desire and ability to learn new skills and tools, and enthusiastically take on new opportunities and tough challenges., • High proficiency level (power user) with Microsoft Windows OS., • 2 - 5 yr experience supporting clients in the financial services industry., • Understanding of FIX protocol., • Basic knowledge of TCP/IP and Networking., • Basic knowledge of SQL (PGSQL, MYSQL).

About the job Company Description Firebrand Sports Media Sales and Advertising specializes in professional media sales and strategic partnerships across advanced video advertising and premium sponsorships. The company supports partners with tailored guidance on sales and organizational strategy, helping them maximize revenue and brand impact.We are a team-first company that believes our best work happens when we support one another. We approach challenges by asking how we can help, sharing knowledge, and working together toward the same goals. We value collaboration, open communication, and creating an environment where everyone has the opportunity to learn, contribute, and grow alongside the company. Role Overview The Sales & Operations Assistant is responsible for entering, processing, and managing advertising orders while ensuring accuracy throughout the campaign lifecycle. This role works closely with Sales, Operations, clients, and media partners to support order fulfillment, maintain campaign details, resolve discrepancies, and ensure information is accurately communicated across teams. The ideal candidate is organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced media environment. Experience in media, advertising sales, or sports media is beneficial. Responsibilities • Enter, process, and maintain advertising orders, ensuring all campaign information is complete and accurate., • Review order details including flight dates, impressions, CPMs, markets, networks, programming, and other campaign specifications., • Maintain accurate campaign and order records throughout the campaign lifecycle., • Track order status, campaign changes, revisions, and outstanding items to ensure deadlines and client expectations are met., • Review insertion orders and related campaign documentation for accuracy and consistency., • Communicate campaign requirements and updates clearly across Sales, Operations, and external media partners., • Support campaign revisions, including changes to flight dates, impressions, markets, programming, creative, or other order details., • Assist with campaign fulfillment and reconciliation by confirming that final order and delivery information is accurately documented., • Maintain organized files, trackers, and internal resources so campaign information is easily accessible across teams., • Support weekly and monthly internal updates related to active orders, upcoming campaigns, inventory needs, and outstanding operational items. Additional duties may include assisting with rate cards and sales materials, coordinating inventory and availability requests, supporting makegood and campaign adjustment processes, improving internal tracking workflows, maintaining standardized order documentation, and providing ad hoc operational support to Sales, Operations, and leadership. We’re looking for people who are willing to jump in, support their teammates, take ownership of their work, and celebrate shared success. If you’re collaborative, supportive, eager to grow, and excited to be part of a team that succeeds together, we’d love to hear from you. Qualifications • Strong interpersonal skills and the ability to build positive working relationships with internal teams and external partners., • Effective written and verbal communication skills, including professional email and presentation etiquette., • Customer service or client support experience with an emphasis on responsiveness, follow-through, and solution-oriented problem-solving., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple orders, deadlines, and priorities in a fast-paced environment., • Proficiency with Microsoft Excel, Google Workspace, and similar business applications is preferred., • Relevant experience in media, advertising, advertising sales, or sports-related industries is beneficial., • Bachelor’s Degree in Business, Marketing, Communications, or a related field is preferred. Compensation and Benefits Base: $50,000 + Quarterly BonusesAll-in: 60,000-70,000 • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance

Client Advisor Location: New York, NY Office: 195 Broadway, 12th Floor, New York, NY 10007 Compensation: $26/hour Employment Type: Temporary Start Date: October 19th End Date: February 20th, 2027 Work Arrangement: Hybrid — 3 days in office We are seeking polished and customer-focused Client Advisors to join a team in a dynamic client-facing environment. The ideal candidates will have strong communication skills, a professional presence, and the ability to provide an elevated client experience. Key Responsibilities • Build and maintain strong client relationships, • Provide a high level of customer service and support, • Assist clients with inquiries, requests, and account needs, • Communicate professionally across phone, email, and other channels, • Maintain accurate client information and follow established processes, • Collaborate with internal teams to ensure a seamless client experience, • Support day-to-day client service and operational needs Schedule The team operates on a 7-day schedule with two shifts: • Early Shift: 9:30 AM–6:30 PM, • Late Shift: 11:30 AM–8:30 PM, • Late shifts and weekends will be worked from home, • 3 days per week in office Qualifications • Previous experience in client services, customer service, retail, hospitality, or a related field, • Excellent communication and interpersonal skills, • Professional and polished demeanor, • Strong attention to detail and organization, • Ability to work independently and as part of a team, • Comfortable working a rotating 7-day schedule, • Spanish fluency required for 1 of the 3 openings Interview Process • In-person interview at 195 Broadway, New York, NY 10007 Dress Code: Business Casual This is an excellent opportunity for someone with strong client-facing experience who enjoys building relationships and providing a high level of service in a professional environment.

Title: Marketing Manager, Magic EdTech Location: New York, USA Business: EdTech B2B, Institutional Account-Based Marketing Offerings: EdTech SaaS Platform and IT Outsourcing Geo Focus: North America Market Focus: EdTech, Publishing, and Universities Role Summary: We are seeking a skilled Marketing Manager with 2-4 years of experience, especially in social media and event management, to join our dynamic marketing team. This individual will play a critical role in enhancing our brand presence, organizing impactful events, and driving engagement across digital channels. As an early-career marketer, you’ll work closely with cross-functional teams to execute strategies that support business growth, establish Magic EdTech as a thought leader, and foster relationships in the North American market. Key Responsibilities: • End to End Social Media Management: Develop and execute social media strategies to increase brand awareness, engagement, and lead generation. Oversee content creation, posting schedules, and monitor analytics to optimize social media performance., • Event Management: Plan, coordinate, and execute both virtual and in-person events (e.g., conferences, webinars, trade shows) to boost brand visibility and generate qualified leads. Handle logistics, promotions, and post-event analysis., • Content Development: Collaborate on creating and distributing high-quality marketing materials, including social media posts, blog articles, case studies, and email campaigns that align with Magic EdTech’s brand and messaging., • Market Research & Strategy Support: Conduct market research to stay updated on industry trends, competitors, and customer needs. Assist in building and refining account-based marketing strategies for key institutional accounts., • Digital Campaign Management: Support the execution of digital campaigns across channels to drive engagement and leads. Analyze campaign performance and recommend strategies for improvement., • Brand and PR Management: Work closely with the design and content teams to ensure consistent brand messaging and visual identity across all marketing channels. Establish contacts with media agencies and get Magic EdTech covered by media outlets. Qualifications: • Bachelor’s degree in Marketing, Communications, Business, or a related field., • 2-4 years of marketing experience, with a strong focus on social media and event management., • Proficiency in using social media platforms and analytics tools (e.g., LinkedIn, Twitter, Facebook, Instagram, TikTok)., • Excellent written and verbal communication skills, with the ability to craft compelling content tailored to different audiences., • Strong organizational skills and attention to detail, especially when handling multiple projects and deadlines., • Experience in the EdTech or B2B SaaS industry is a plus. About Magic EdTech: Magic EdTech (_) is a leader in providing SaaS-based e-learning platforms and digital learning product development services. Our offerings include an end-to-end value chain from content creation to content distribution, helping organizations transform their digital learning initiatives. We are headquartered in New York and part of Magic Software Inc., a company with over 30 years of experience in the digital education sector.

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - Director of CX" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Director of Customer Experience REPORTS TO: Founder ROLE TYPE: Full-Time OFFICE LOCATION: Headquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable working EST hours, with occasional weekend and holiday coverage About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. Our growing Customer Experience division supports brands across every stage, from building the CX foundation pre-launch to managing and optimizing established customer service programs. We combine hands-on execution with strategic oversight, helping brands create thoughtful, scalable customer experiences as they grow. Our CX services include day-to-day ticket management, pre-launch CX setup, CX strategy, CRM setup and optimization, policy and SOP development, workflow and process optimization, escalation management, and customer feedback reporting and insights. As the division continues to grow, we’re focused on expanding our client portfolio, strengthening our team, and building a best-in-class CX offering for emerging brands. Role Description The Director of Customer Experience will lead and grow Hae CPG’s CX function, with responsibility across client management, team leadership, CX strategy, and business development. This is a hands-on leadership role for someone who can move seamlessly between building the business and executing within it. You’ll oversee the CX team and client portfolio, develop strategies and recommendations for our brands, strengthen the systems and processes behind the department, and play an active role in bringing new CX business to Hae. At the same time, we are a growing company with a lean team. No task is too big or too small, and this role is expected to remain close to day-to-day execution. You should be equally comfortable leading a client strategy conversation, pitching a prospective brand, building a CX workflow, coaching a team member, and jumping into the ticket queue when coverage or volume requires it. We’re looking for someone who combines deep CX expertise with strong commercial instincts and an entrepreneurial mindset. You should understand what exceptional customer experience looks like, how to build the infrastructure behind it, and how to translate that expertise into a compelling service for growing brands. Responsibilities CX Leadership & Strategy • Own the overall performance, quality, and development of Hae CPG’s CX department, • Serve as the senior CX advisor across Hae’s client portfolio, providing strategic recommendations based on customer feedback, ticket trends, industry best practices, and brand needs, • Assess client CX operations and develop recommendations around policies, workflows, systems, staffing, and customer experience strategy, • Develop and oversee CX policies, SOPs, macros, workflows, automations, escalation paths, and service standards, • Lead pre-launch CX strategy and setup for new brands, including CRM configuration, policies, workflows, macros, reporting, and escalation procedures, • Stay current on CX technology, tools, platforms, and industry best practices and identify opportunities to strengthen Hae’s CX offering, • Monitor department and client KPIs, including ticket volume, response and resolution times, CSAT, contact drivers, and other relevant metrics, • Translate CX data and customer feedback into actionable recommendations for clients Client Management • Own senior-level relationships across CX clients and serve as an escalation point, • Ensure consistent service quality, communication, and performance across the CX portfolio, • Lead client strategy conversations and proactively identify opportunities to improve the customer experience, • Partner closely with Hae’s Operations team to resolve fulfillment, shipping, inventory, and other operational issues impacting customers, • Support client onboarding and ensure new accounts are set up for successful execution Team Leadership & Execution • Manage, develop, and mentor CX Managers, Associates, and fractional CX team members, • Own team capacity planning, workload allocation, coverage, and hiring recommendations as the business grows, • Establish QA standards and ensure consistent execution across brands and team members, • Develop the team’s CX judgment, technical knowledge, and ability to operate independently, • Build a scalable team structure that creates appropriate coverage and reduces dependency on any single team member, • Maintain a "no task is too big or too small" mindset and remain hands-on with day-to-day responsibilities, including ticket management, escalations, and client execution, while also driving broader strategic initiatives, • Step directly into ticket queues during periods of high volume, launches, staffing gaps, weekend/holiday coverage, or other business needs Business Development & Growth • Partner with Hae leadership to develop and execute the growth strategy for the CX business, • Own and support new CX business development, including prospect conversations, discovery calls, pitches, proposals, and follow-up Requirements • 6+ years of experience in customer experience/customer support, preferably within DTC, e-commerce, beauty, wellness, CPG, or high-growth startups, • 2+ years of people management experience, with demonstrated success developing and managing CX teams, • "No task is too big or too small" mindset; remains hands-on with day-to-day responsibilities, including ticket management, while also being able to think strategically and drive broader CX initiatives, • Experience independently leading CX for a brand, agency, business unit, or portfolio of clients, • Strong hands-on experience with Gorgias and/or Zendesk, • Deep working knowledge of Shopify and the broader DTC e-commerce ecosystem, • Experience with common payment processors and payment methods, such as Shopify Payments, Stripe, PayPal, Shop Pay, Afterpay, Klarna, or similar platforms, • Experience with review and customer feedback platforms such as Yotpo, Okendo, Trustpilot, or similar tools, • Strong understanding of CX policies and best practices; demonstrated experience developing CX strategies, • Strong understanding of e-commerce fulfillment, 3PL operations, shipping workflows, and carrier issues, • Ability to analyze CX data and translate trends into clear, actionable recommendations, • Strong client-facing presence and ability to confidently advise founders and senior brand leaders, • Excellent written and verbal communication skills, • Strong commercial judgment and ability to identify opportunities for client retention, expansion, and new business, • Experience managing multiple brands, clients, or workstreams simultaneously strongly preferred, • Working proficiency in Excel and Google Sheets and comfort using data to inform decisions, • Highly organized, proactive, resourceful, and comfortable operating with significant autonomy, • Comfortable working in a fast-moving environment where priorities and responsibilities evolve as the business grows