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Company Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Schools is seeking a Senior HVAC Technician (Snr HVAC Tech) to join the charter network’s New Jersey Facilities team. This position provides an opportunity for an experienced HVAC technician with at least seven (7) years' relevant experience to work with a dedicated facilities group, deepen his/her technical skills, and help ensure that Uncommon provides well-maintained, comfortable, and safe educational facilities for our students and staff. Uncommon’s portfolio in New Jersey comprises buildings constructed from the very early 1900s through the early 2020s, operating HVAC systems dating from 1966 to the recent past few years. As ambient comfort is essential to a productive learning and teaching environment, the impact of this individual’s attentiveness will be felt and deeply appreciated across the region. Reporting to the Senior Manager, Facilities Management Team, the HVAC Service Technician will perform all technical work necessary to inspect, maintain, repair, and modify HVAC system in our buildings. With expertise in HVAC – and to a lesser extent in construction and plumbing – in multi-family, schools, and commercial buildings, the successful candidate will be responsible for conducting minor HVAC projects and managing larger ones and ensuring they are completed on time and within budget. The HVAC Service Tech will partner with senior Facilities team members and outside consultants on the planning, coordination, and supervision of mechanical construction and repair activities implemented by outside vendors, will ensure project timelines are met and ensure quality control standards are followed, mentor junior staff, and handle all HVAC-related communication with stakeholders. Uncommon values candidates who have the drive and ability to work hard, are highly self-motivated, are eager to take on and implement assignments and projects, and have a strong commitment to customer service and satisfaction. Safe, efficient, healthy, clean, comfortable, and reliable buildings are essential to Uncommon’s mission to deliver an excellent education to our students and a comfortable working environment to our dedicated staff. As a member of the NJ Facilities Team, the HVAC Service Technician will • maintain current knowledge of the National Standard HVAC Code and other applicable building codes and perform all facets of the HVAC trade in accordance with those codes and in a safe and effective manner, • diagnose problems with HVAC systems, evaluate solutions to remedy issues, and provide sound recommendations to supervisors, • in emergency situations take immediate steps to contain the problem and restore the system to sound working condition, • in emergency situations maintain clear and consistent communication with stakeholders to apprise them of steps being taken to address the issue, • troubleshoot and repair all HVAC type systems currently available in the market, • maintain records of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk), • assist onsite Facilities Managers and General Maintenance Workers with work projects or special assignments, • respond to campus emergency calls after hours as needed Required Technical Skills: • Significant journeyman-level HVAC experience along with the trade knowledge to effectively understand and perform all facets of the HVAC trade in accordance with the National Standard Plumbing Code and other applicable codes, • Strong background in commercial heating projects large and small, including hot water boilers and gas furnaces, • Ability to read as-built plans for all buildings in portfolio, • Ability to read and interpret construction drawings, specifications, submittals, cut sheets, layouts, technical manuals, schematic drawings, and other HVAC-related trade documents, • Advanced knowledge of BMS systems and system operations, • Ability to procure replacement parts as needed to make all necessary repairs, • Ability to properly and safely use the tools of the trade and carry out all tasks expected of a Snr. HVAC Technician, • Ability to troubleshoot and repair refrigerant-driven cooling and heating equipment (heat pump systems), • Ability to troubleshoot and repair water-driven heating and cooling equipment, • Ability to troubleshoot and repair water or glycol pump systems, • Ability to troubleshoot and service chillers and cooling towers, • Ability to change filters and belts and clean coils as needed to ensure proper functioning of units, • Ability to troubleshoot and implement recommended repair/replacement of, • gas valves, • economizer motors and dampers, • compressors and contactors, • dampers, • chilled water and hot water pumps, • glycol injection units, • Bachelor’s Degree equivalent or seven plus (7+) years of experience in the HVAC field, • Evidence of progressive responsibility and experience in HVAC field, with four plus (4+) years as head technician, • Ability to handle multiple projects simultaneously, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Familiarity with OSHA and other Life Safety codes, etc., • Computer skills necessary to operate BMS system, • Facility with Microsoft office suite, • Strong organizational skills, attention to detail, and follow-through, • Ability to communicate effectively verbally and electronically with facilities staff, school staff, and vendors, • Available to work nights and weekends when necessary, • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities, • New Jersey low pressure black seal boiler, HVAC or other certificate, training, or licenses a plus, • Carry a current EPA card enabling technician to dispense of refrigerants, • Valid driver’s license and vehicle, • The physical requirements outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this position., • Stand or walk for up to two (2) hours at one time, up to eight (8) hours per day, • Sit for fewer than two (2) hours during an eight (8)-hour day, • Lift or carry up to 35 pounds frequently and 100 pounds occasionally, • Lift up to 100 pounds to waist height and up to 35 pounds in a range of motions from floor to overhead, • Frequently use hands for simple grasping, fine manipulation, pushing or pulling, • Occasionally climb stairs or ladders, dig, or pull with forces up to 100 pounds, • Frequently bend, squat, kneel, knee stand, lift overhead, reach overhead, push, or pull, • Work outdoors in a variety of temperatures and environmental conditions, • Demonstrate a relentless drive to improve the minds and lives of students in and out of school, • Demonstrate a commitment to the schools’ rules, regulations, and safety procedures Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $43/hr to $50/hr. Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. Benefits • Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO, • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.) At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer All About You You are a top talent, result-oriented leader that is passionate about joining a like-minded team at Mastercard AI & Decision Product Enablement (DPE). You thrive on solving complex engineering challenges at scale and have experience building high-speed streaming platforms or distributed systems at hyper-scaler-level performance, AI&DPE is where you can make an outsized impact. • You want to be part of the team leading innovation at Mastercard and across the globe: Join us and be at the forefront of defining the next generation of our decision platform, handling billions of transactions daily, with stringent reliability and security requirements and 99.999% availability., • You want to make an impact at hyper scale: Build systems that protect and enable customers across a global network, with reliability and performance at enterprise scale., • You are experienced at streaming first architecture: Help evolve our high throughput, low latency data streams and decisioning pipelines as we advance Axon based streaming across the platform., • Your resume and experience shows a track-record of real, proven outcomes for real users: Ship capabilities that drive smarter, faster decisions—from real-time authorization to AI driven enrichment—powering both internal and market facing products., • You are a leader and will be part of growing and fostering our engineering excellence culture: Define opinionated frameworks, rigorous resiliency, and a builder mindset, supported by transparent roadmaps and product council governance., • You thrive in a collaborative culture: Collaborate with world-class engineers and data scientists to deploy AI models through fully automated pipelines, accelerate model ops, and pioneer agentic AI capabilities. Role Overview As the Principal Engineer in the AI & Data Platform Engineering organization, you will provide technology leadership and strategic influence across enterprise-scale initiatives for the next generation Decision Management Platform. With deep architectural expertise and ability to collaborate across the organization, you will have the ability to drive innovation and engineering excellence. Key areas of focus include leveraging disruptive technologies in the real time AI inferencing and decisioning domain to improve product effectiveness, increase business agility, increase technical resilience and scalability, and lower cost of ownership. You will work closely with the technology executive, senior leaders and engineers to play an important pivotal role in shaping the overall AI & DPE technology strategy for the wider AI & DPE team. Key Responsibilities Enterprise Architecture & Technical Leadership • Lead architectural design for complex, enterprise-wide initiatives spanning multiple services and programs., • Define and evolve service interactions, dependency models, and policies to ensure scalability, security, and resilience., • Own and improve the end-to-end customer experience across a portfolio of services and applications., • Simplify and optimize architecture strategies to balance cost, performance, and business value., • Drive organization-wide initiatives to advance software engineering craftsmanship and best practices., • Represent the organization through public speaking engagements, technical blogs, and white papers on emerging technologies., • Consult across teams and organizational boundaries to identify synergies, reuse opportunities, and eliminate silos., • Mentor engineers at all levels, fostering technical growth and leadership., • Conduct technical interviews to raise the performance bar and attract top talent., • Provide unbiased recommendations for promotions based on demonstrated accomplishments., • Champion behaviors that align with organizational values and drive a culture of excellence. Technical Domain Leadership (Experience in One or More Areas Required) This role benefits from deep expertise in one or more critical technical domains that underpin Mastercard’s real‑time decisioning platforms. Candidates are not expected to be experts in all areas, but should demonstrate strong leadership and hands‑on experience in several of the following: Qualifications • Extensive experience in designing and delivering large-scale, distributed systems and platforms., • Proven ability to influence technical strategy and drive architectural decisions across multiple teams., • Strong expertise in modern software engineering practices, cloud-native architectures, and AI/data platforms., • Bachelor’s degree in Computer Science, Software Engineering, or a related technical discipline., • Preferred: Advanced degree (Master’s or Ph.D.) in Computer Science, Data Engineering, or related field for candidates with deep architectural and leadership responsibilities. Required Years of Experience • Deep, progressive experience in software engineering., • Proven technical leadership roles influencing architecture and design across multiple teams., • Proven track record of delivering large-scale, distributed systems and enterprise-grade platforms., • Telecommuting and/or working from home may be permissible pursuant to company policies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $170,000 - $281,000 USD

Job Summary: The Chargeback Analyst is responsible for the timely validation of debit and credit memos within Model N, managing all trading partner accounts exceeding $400M+ in annual total in validation and processing. This position will manage day-to-day engagement with chargeback vendor(s) by resolving errors and maintaining regular communication with Wholesaler and Distributors. Principal Accountabilities: * Adjudication & Validation: Analyze daily chargeback transactions to ensure credits are accurately issued within a 3–5-day window in Model N. Serve as the primary analyst responsible for researching and investigating errors to mitigate systemic issues. * Multi Channel Revenue Protection: Oversee adjudication and reconciliation of high volume EDI 844 / 844 resubmissions transactions and manual claims across distributor and direct purchase channels. * Data Integrity Collaboration: Partner closely with the Membership Analyst to resolve customer misalignments and "bad data" trends. Leverage cleansed customer master data to execute flawless financial transactions and identify recurring rejection patterns that require upstream correction. Builds business cases to implement appropriate technologies and platforms * Trend Analysis & Reporting: Utilize internal reporting tools (Power BI) to identify and visualize trends associated with claim submissions and dollar impact. Communicate these insights to Account Managers and the Finance team to improve overall account health and profitability. * Possess a broad mastery of service and administrative functions, including in-depth knowledge of administrative systems and financial basics * Possess in depth knowledge of business operation systems, workflows and downstream impacts, proactively identifying gaps and recommending improvements * Operate at a high level to consistently meet or exceed business unit quality and productivity standards * Follow established policies and procedures * Account Stewardship & Business Reviews: Act as a contact for customers, account managers, and inter- departmental areas within Commercial. Support regularly scheduled business reviews with wholesaler/distributors to review error trends, provide suggestions for solutions, and ensure all operational action items are tracked to completion. Support alignment by establishing processes that leverage insights, share best practices, and create a culture of open and transparent communication. * Order-to-Cash Financial Reconciliation: Partner with Accounts Receivable to support customer credit clearance. Ensure chargeback processing speed aligns with established KPIs to prevent disruptions in the order fulfilment cycle managed by Order Management. * Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison * Embrace and support change to move the organization forward in support of strategic goals and objectives * Support IT efforts to drive initiatives, system enhancements, testing and production support Audit & Compliance: * Support internal and external audits. Investigate and analyse all audit claims to resolution and provide meticulous documentation supporting the outcome in compliance with requirements. * Make suggestions to improve existing scorecards and other reporting outputs * Operate with a high degree of discretion and apply independent decision making, with the ability to think outside the box, offering Management unique solutions * Model behavior that builds relationship with customers and Sales to develop loyalty and enhance customer experience * Partner with internal stakeholders to create/maintain department procedures and training materials * Dedicated to forward-looking strategic analysis that drives member growth, retention, and contract performance * Assist with peer-to-peer coaching and education as it is relates to routine, specialty or complex processes and systems * Assist in writing test cases, scripts and testing of new system enhancements Scope/Accountability: * Employee will have responsibility day-to-day maintenance of customer data to ensure accurate chargeback processing * Employee will be accountable for timely resolution of chargeback exceptions * Employee will be accountable for synchronization of GPO/PBG rosters with internal systems * Employee will utilize advanced data analysis techniques to identify data mismatches and ensure that customer accounts are correctly aligned and paid with their contractual tiers Impact/Influence/Liaison: * Employee will serve as a primary operational partner to Commercial Operations, ensuring alignment between membership strategy, contract performance, and execution. * Employee will collaborate closely with Sales to support customer onboarding, issue resolution, reporting needs, and overall account performance, ensuring a seamless customer experience. * Employee will act as the operational liaison between third-party vendors and internal Information & Technology (I&T) teams to facilitate system integrations, data exchanges, issue resolution, and process improvements. * Directly influence customer satisfaction and retention by proactively identifying operational gaps, resolving escalations, and driving service excellence. * Employee will partner with Finance, Pricing, and Contracting teams to address complex customer inquiries, validate pricing and eligibility, and resolve discrepancies impacting revenue or compliance. Key Relationships: Internal * Finance – chargebacks, invoicing, credit/debit issuance, credit allowance and product returns * Pricing & Contracts – assurance of customer pricing and contractual delivery terms * eCommerce/IT – partner to meet customer growing digital expectations * Sales – work directly with all field partners to address customer needs and enhance the customer experience * Marketing Customer Experience – partner to ensure customer strategy is supported External * Employee serves as a reliable point of contact for membership-related inquiries, fostering trust and ensuring a seamless experience that supports contract compliance and customer satisfaction. Decision Making: * Ability to understand customer issues and respond in a timely manner * Ability to understand all aspects of the chargeback and order to cash process * Ability to understand the impact of financial data and membership changes on chargeback accuracy, revenue recognition, contract compliance, and overall customer profitability. Innovation: * Provides unique and efficient solutions to customer problems * Identifies improvements for sales/chargeback/order to cash management internally and with customers * Develop communication strategies that support varying/changing customer interfaces and needs Knowledge, Skills & Competencies: * Previous experience in the pharmaceutical/ finance /accounting / regulatory industry or high touch customer service environment preferred * Analytical Rigor: Ability to identify "Error Trends" and translate raw data into actionable insights. Strong critical thinking and analytical abilities. * Financial Stewardship: Foundational understanding of the Gross-to-Net (GTN) impact of chargeback accruals and their role in financial forecasting. Collaborates with Finance and Compliance stakeholders on initiatives to improve adherence to policies and procedures. Responsible for supporting accruals and other finance department needs. * Excellent written verbal and written communication skills and ability to craft documentation * Strong interpersonal skills via direct communication and indirect via email * Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting * Able to provide accurate feedback regarding how customers feel about our level of service * Able to admit to mistakes or oversights and work in conjunction with internal partners to resolve problems * Ability to work across internal cross-functional teams (Finance, Sales and Distribution, Accounts Receivable, IT, Commercial Operations, and senior managers) and represent Customer Operations * Proficiency in MS Excel, Business Intelligence reporting (BI) and SAP (6.0 later preferred), EDI and SAP experience preferred * Systems: Familiarity with Model N, Member Centric, or similar ERP/Contracting systems is preferred but can be trained Minimum Requirements: • Bachelors degree, • 0-3 years of experience in in commercial operations, data entry, finance or contract administration., • Proven ability to manage high volumes of data with a high degree of accuracy., • Experience and ability to act in a complex and rapidly changing business environment The expected base salary range for this position at hiring is $69,000 – $87,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation. CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ___ and CSL Plasma at ___. Our Benefits For more information on CSL benefits visit ___. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ___. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus

Lead AI Engineer (AI Foundations, LLM Customization and Finetuning) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Distinguished AI Engineer (Agentic AI Platform) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement. * A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them. * Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%. * Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents. * You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG. * You’ll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs * Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, Engineering, or AI plus at least 10 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 8 years of experience developing AI and ML algorithms or technologies * At least 10 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen) * 2+ years of experience with LLMOps (Google Cloud Vertex AI, Amazon SageMaker, Azure Machine Learning) * 8+ years of experience designing mission-critical machine learning platforms * 2+ years of experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Master's degree in Computer Science, Computer Engineering, or relevant technical field * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers * Experience leading GenAI or LLM-Powered application architectures in production * Deep understanding of Responsible AI, data privacy and multi-tenant security patterns * K8s mastery (multi-region clusters, service mesh) * Experience staying abreast of the latest AI research and AI systems and applying novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Distinguished Engineer, AI Compute (Remote Eligible) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Capital One machine learning platform organization manages our cloud-based enterprise AI+ML system delivering the high-scale developer and runtime environments required to build, orchestrate, and deploy compute and data intensive AI systems across real-time and batch workloads. We are seeking a Senior Distinguished Engineer, a hands-on technical leader passionate about distributed systems, to engineer and scale foundational compute capabilities for our platform. You will use your experience in building large scale, highly available and high performance systems to develop our common compute infrastructure on top of CPU and GPU substrates. Your contributions will power everything from developer notebooks to ML / DL model training, model inference and feature generation pipelines to pre-training and fine tuning Transformer-based models as well as generative AI inference and agentic applications. Your depth of expertise in technologies including Golang and Python programming languages, popular distributed compute frameworks including Spark / Dask / Ray / Flink, container (e.g., Kubernetes) and serverless (e.g., AWS Lambda) runtime environments, and ML+AI workload patterns will provide an amplifying technical element that is paramount to our team's success. In this role, you will : * Architect and build control and data plane implementations required to realize a highly available, multi-tenant, large scale and a secure machine learning platform * Develop Ray and Spark distributed compute engine solutions to accelerate diverse workloads from LLM pre-training and reinforcement learning to large-scale data processing, while maximizing compute unit economics * Engineer systemic improvements for operational excellence including automating KTLO (Keep The Lights On) workflows * Direct the technical execution of a diverse project portfolio, collaborating with developers specializing in everything ranging from distributed microservices to running large foundation models * Work cross-functionally with product and program management disciplines, and stakeholder and partners across Capital One to help optimize business outcomes while driving towards strong technology solutions * Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and leading system design and code review sessions * Help elevate the Capital One Distinguished Engineering community and establish yourself as a go-to resource on given technologies and technology-enabled capabilities * Lead the way in creating next-generation talent, mentoring internal talent and actively recruiting external talent to bolster the Capital One tech talent pool Basic Qualifications * Bachelor’s Degree * At least 7 years of experience with application architecture and design patterns. * At least 5 years of experience with distributed databases, microservice architectures, and high availability systems Preferred Qualifications • Degree in Computer Science or a Master’s Degree in Software Engineering, • Hands on experience in the internals of Ray (Actors/GCS/Scheduling) or Spark (Query Optimizer/Memory Management), • Experience building platforms that support LLM training, fine-tuning, or high-throughput inference, • Hands-on experience with AWS-specific compute primitives (EKS, EC2 UltraClusters, Graviton) and cost-optimization strategies. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer Richmond, VA: $286,200 - $326,700 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital. As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! Key Responsibilities: • Face-to-face customer support, including OR, SPD and Biomed, • Video tower/system set-up and support, • Inspection, repair, troubleshooting and replacement of KARL STORZ devices, • Monitoring, reporting, and facilitating repair/ exchange transactions, • Transporting, cleaning/sterilization and packaging of instruments after use, • Trouble shoot video and instrument issues in the O.R., • Instrument/equipment repair management Requirements: • A minimum of high school diploma or equivalent, • Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role, • Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment., • Effective communicator, collaborative, and effective time management, • Possess exceptional organizational skills and the ability to multi-task, • MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting, • Role requires the completion of a drug screening for safety-sensitive positions, • Must be able to lift/push/pull up to 25lbs Preferred Qualifications: • Associate's Degree and/or CRCST certification Key attributes of an exceptional OES: • Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements., • Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism., • Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information., • Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships., • Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What is in it for you: • Relocation Support:, • Enjoy generous relocation reimbursement packages to ease your transition., • Professional Growth & Development:, • Receive financial support to obtain industry certifications (e.g., CST, CRCST)., • Get reimbursed for certification exam fees and study materials., • Take advantage of ongoing training and educational opportunities to advance your career., • Collaborative & Dynamic Work Environment:, • Engage in cross-functional collaboration and knowledge sharing., • Benefit from regular feedback, recognition, and support for your growth and development., • Be part of a team that celebrates successes together., • Access to Cutting-Edge Medical Technologies:, • Work with state-of-the-art medical equipment., • Collaborate with leading medical professionals., • Contribute to innovative solutions that improve patient care. Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together. #LI-KM

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

Sr. Lead AI Engineer (AI Foundations) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Distinguished AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies * At least 8 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished AI Engineer New York, NY: $293,600 - $335,100 for Distinguished AI Engineer Richmond, VA: $244,700 - $279,200 for Distinguished AI Engineer San Francisco, CA: $293,600 - $335,100 for Distinguished AI Engineer San Jose, CA: $293,600 - $335,100 for Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Engagement Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! Summary The Ryder Internship program will allow students to apply their knowledge into current Ryder projects. Interns will develop a corporate business sense by learning how each department contributes to the overall organization as well as crucial problem-solving and public speaking skills while attending business meetings and participating in projects. This role will ideally transition into a full time position after graduation, and is an excellent opportunity for students in their final year of college. Location: In-person at our Moonachie, NJ location Schedule: Minimum of 24 hours per week required during school semesters. Additional hours available during school breaks. Hours: Between 7am - 5pm on weekdays. Limited Saturday hours available. Pay: $20 hourly - Paid Weekly! Here it from people who work here! This is Ryder: You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation () " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies () ”, & one of “Reader's Choice Excellence Awards () ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award () " Essential Functions • Strong verbal and written communication skills, • Preference for experience showing leadership capabilities, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Personal initiative, ability to present and effectively interact with all levels of management and customers, • Demonstrates analytical skills, • Strong analytical and organizational skills to support multiple projects, • Ability to display confidence in learning new systems and processes quickly and establishing a strong customer rapport, • Bachelor's degree required Currently enrolled toward a degree LI-JM #INDexempt #FB Job Category: Intern Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: 20.00 Maximum Pay Range: 20.00 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! Shop Location: South Plainfield, NJ Shift/Schedule: Monday - Friday, 10:00am - 6:30pm, could occasionally require Saturday work Salary – Paid Weekly Bachelor’s Degree Required The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company. In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development • Regional and local Ryder resources to help guide and support, • The stability and peace of mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide., • 12 weeks of paid maternity leave. This is Ryder: Essential Functions • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction., • Coordinate with the rental department to ensure maximum utilization without compromising lease customers., • Partner with Sales staff on customer calls for new business and increased customer satisfaction., • Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead., • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction., • Relocation within the business unit at the conclusion of the training program is required., • Detail oriented with excellent follow-up practices, Required., • Strong verbal and written communication skills , Required., • Instills commitment to organizational goals , Required., • Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required., • Flexibility to operate and self-driven to excel in a fast-paced environment , Required., • Strong mechanical skills , Required., • Effective interpersonal skills Excellent influencing skills, Required., • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required., • Bachelor's Degree, Required., • 1 year or more in customer service with issues resolution experience, Preferred., • Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required. LI-JJ Job Category: Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $55,000 Maximum Pay Range: $55,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! The Business Development Manager (BDM) FMS will have responsibility for developing new customer business within their assigned sales territory. It is the responsibility of the incumbent to educate and develop the prospects' value perception of Ryder's services by using the Ryder Sales Process. This is accomplished by developing sales plans, analyzing profitability of prospects and fully understanding the competitive influences and risks with each account. Location/Territory: Long Island City, NY Base Salary: $62,000 - $70,000 + Lucrative Uncapped Commission Structure • Average Commission Year One: $40,000 - $50,000 This is Ryder: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation () " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies () ”, & one of “Reader's Choice Excellence Awards () ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award () " Essential Functions • Develop pre-sales strategy for the target accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services. Work with ARs and CDMs to transition accounts and increase sales opportunities as required. Work with National Sales to develop and/or assist in generating sales opportunities within assigned territory. Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities, • Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Develop account selling strategies on a continual basis to improve effectiveness. Familiarize GMs & CDMs with sales in progress and their potential impact on their areas of responsibility. Contribute to an effective transition of accounts sold. Administrative functions necessary to support account., • Report sales activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with CBUs. Leverage all resources to expand new opportunities, i.e., MDS, Safety, Finance, etc. Develop account profile information on all prospect solicitations., • Strong verbal and written communication skills , Required, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required, • Possesses a high degree of initiative Must be self-motivated, Required, • Ability to work independently and as a member of a team , Required, • Possesses flexibility to work in a fast paced, dynamic environment , Required, • Capable of multi-tasking, highly organized, with excellent time management skills , Required, • Bachelor's Degree in Business and/or Finance and Accounting or equivalent field, Required, • 5 years or more in Demonstrated consecutive Sales excellence (quota achievement) in prior sales responsibilities, Required, • Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers Advanced, Required INDexempt FB Job Category: Outside Sales Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: 62,000 Maximum Pay Range: 70,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : Candidates must be flexible to work 1st and 2nd shift. START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Operations Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion. Summary The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares! You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America () by Newsweek , America's Best Large Employers () by Forbes , World's Most Admired Companies () by Fortune Magazine , Top Company for Women to Work for in Transportation () by Women in Trucking, Overdrive Award () by General Motors , Food Logistics' Top 3PL Award () by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation () . What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award . Have we mentioned we value our people? Hear it from the people that work here! In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: • Comprehensive training and the ability to continue your professional development, • Regional and local Ryder resources to help guide and support as we grow this offering., • The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!! Essential Functions • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction., • Coordinate with the rental department to ensure maximum utilization without compromising lease customers., • Partner with Sales staff on customer calls for new business and increased customer satisfaction., • Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead., • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction., • Relocation within the business unit at the conclusion of the training program is required., • Detail oriented with excellent follow-up practices, Required., • Strong verbal and written communication skills , Required., • Instills commitment to organizational goals , Required., • Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required., • Flexibility to operate and self-driven to excel in a fast-paced environment , Required., • Strong mechanical skills , Required., • Effective interpersonal skills Excellent influencing skills, Required., • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required., • Bachelor's Degree, Required., • 1 year or more in customer service with issues resolution experience, Preferred., • Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required. FB INDexempt LI-RB Job Category: Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $55K Maximum Pay Range: $60K Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Lead AI Engineer ( MLX, Gen AI Platform Services, Agentic AI) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

One of our clients, a major electronics manufacturer is looking for a talented Financial Business Analyst Permanent position with excellent compensation package and benefits. Salary Range: $90,000 - $110,000 Location: Brooklyn, NY Sorry, No H1B candidates ** Must be authorized to work for ANY employer in US Please read the description below and to be considered immediately email your resume to barryr @brainsworkgroup.com Financial Business Analyst Position Summary: The primary responsibilities of the Financial Business Analyst will be to support the Financial Business Partners (FBP), and each business unit (BU) team to analyze and monitor Sales trends, Gross Margin, Cost and pricing. Support FBP to prepare monthly and quarterly analysis focused on: sales, ASP, Gross margin, and COGS. Support FBP to prepare annual and quarterly budget and forecast P&L focused on Sales, COGS and gross margin. Job Function: Roles: Support BUFP & collaborate with Business Unit members. Support BU partners to achieve all business plan goals. Tasks:Business analysis Analyze, publish and present monthly KPI (per BU) focused on COGS and GM variance. Prepare Gross margin analysis including impact from sales price variance, product mix, volume customers, markets and applications. Bridge Intercompany price structure (for COGS) and local P&L to support better BU leader understanding of their financials. Analyze review key customer (top 50) annual sales contract margin and provide recommendation to sales and business leader, including customer Margin impact and BU product mix implications. Planning: Assist BFP and cost center manager during the budgeting and forecasting cycle. Assist Business unit Partners in meeting planning calendar deadline. Support companywide planning process (COGS) using FP&A tool (Prophix). Support SAP ERP implémentation Lead and support special projects, miscellaneous financial analysis, and other financial initiatives. The duties, responsibilities, and expectations described above are not a comprehensive list and additional tasks may be assigned to the member, within the scope of the position. Qualifications: Bachelor’s Degree in Engineering 3-5 more years of Finance, general Accounting or cost accounting with: 3 Years in FP&A or cost accounting. 2 years in accounting. Strong MS Office skills, especially Excel (2 years of everyday experience). Experience with BI Tools and/or Forecasting Tools. Strong grasp of business financials. Demonstrate good personal judgment, and effectively handle tasks under pressure. Track records to develop strong relationships, influence thinking, and drive consensus among a wide range of stakeholders. Excellent verbal and written communication skills needed. Ability to operate comfortably, independently, and effectively in a fast-paced, highly cross-functional, rapidly changing environment. Positive attitude and excitement to contribute and grow! Familiarity with financial reporting and planning tools is strongly preferred. Good analysis and problem-solving skills to address the differing issues presented by the customer as well as the business. Discretion to deal with confidential information. Use this link to apply directly: Or email: Check ALL our Jobs: accounting FP&A financial planning BI Tools forecast PowerBI Tableau SAP

Our client, a global manufacturer of precision sheet-metal products, has an immediate need for an experienced Field Service Technician, to join their winning team in Newark. Our candidate of choice will be at the forefront of delivering exceptional customer service during the installation of new products, servicing existing customer equipment, and providing technical support via phone or email. You will be crucial in ensuring customer satisfaction and maintaining the company's reputation for excellence. By expertly managing the final steps of product deployment and ongoing maintenance, you ensure that our customers receive top-notch support and that our products perform optimally, thereby enhancing customer loyalty and driving the company's success. KEY RESPONSIBILITIES: Perform a variety of technical field service duties, including new product installations, equipment start-up, functional testing, and customer training. Act as a professional company representative, ensuring exceptional customer service at customer locations or in any service support role. Read, understand, and work with blueprints, drawings, schematics, manuals, and other specifications. Document machine data, service history, and quality information. Assist customers with parts identification and ordering. Demonstrate products as necessary to support sales. Communicate with regional managers to ensure customer expectations are met and important information is relayed to the appropriate parties. Maintain prompt communication of expenses and service reports on a weekly basis. Make recommendations for changes and improvements based on field service activities. Travel domestically up to 100% and occasionally internationally to support service areas. KEY REQUIREMENTS: Two-year Technical Associate's Degree (Mechanical, Electrical, or Laser Technology) or equivalent technical school training and military/industrial experience. Minimum two years of hands-on electronic/assembly repair experience, with CNC fabrication machinery equipment repair strongly desired. Valid, clean driver's license and credit card. Willingness to travel domestically up to 100% to provide customer service support. Demonstrated computer skills (Microsoft Office environment, internal network). Experience with computer hardware, BIOS, operating systems, networking, and CAD/CAM is a plus. Experience using multimeters, oscilloscopes, and other electronic and precision mechanical equipment. Valid, clean driver’s license and credit card. Ability to lift/move objects up to 50 pounds regularly, with heavier lifting required occasionally. Comfortable working in environments with dust, odor, oil, fumes, and noise. WE OFFER: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Please apply today to be immediately considered for the role! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!

Field Service CNC Machining Tools - Paterson, NJ Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot Loaders _. Service provider with opening for experienced Service Engineer. Shall install, troubleshoot and repair the following brands of CNC Machinery: • Mitsubishi • Mori Seiki • Mazak • Harding • Okuma • Makino • Other... While working remotely from home, or in the field at a customer location, Technicians must communicate effectively with customer to minimize stress and ensure customer satisfaction. Shall also converse with other technicians when working in tandem, place orders with parts department for parts replacements, and communicate with in house advanced technical support to tackle more advanced tasks in the field. Regional travel required using company service vehicle. Enjoy fully paid travel expenses including lodging, tolls, meals, etc. Benefit from highly competitive compensation and employee benefits packages. Earn paid time off for all major holidays, personal days and more. Grow with a stable, well-known organization! For complete details contact Christopher Moreno at: (609) 584-9000 ext 264 Or submit resume online at: Or email to: Please reference #43048NJ135 when responding. Diedre Moire Corporation Education Requirements: High School Minimum Experience Requirements: 2-5 years Job City Location: Paterson Job State Location: NJ Job Country Location: USA Salary Range: $80,000 to $120,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot Loaders #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #cncjobs #ManufacturingJobs #MaintenanceMechanic #FieldServiceJobs #TechnicianJobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to Or, visit the website at . If you have further concern regarding email received from us, call (609) 584-5499.

Lead AI Engineer (Gen AI Platform Services) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

Client Advisor An established luxury retail organization is seeking a Freelance Client Advisor to deliver elevated, personalized service across phone, email, and live chat channels. This opportunity is well suited for a polished customer service professional who enjoys building client relationships, resolving inquiries with care, and supporting a premium brand experience in a fast-moving environment. Employment Type: Freelance Pay Rate: $23/hour Schedule: Tentatively 12:00 PM – 9:00 PM EST, with Tuesday and Saturday off. Weekend and holiday flexibility is required. Key Responsibilities: • Provide thoughtful, high-touch support to clients through telephone, email, and live chat., • Create a personalized and memorable service experience that reflects luxury brand standards., • Assist clients with product inquiries, order support, policy guidance, and general service needs., • Maintain strong knowledge of products, services, and brand expectations., • Partner with internal teams to resolve client requests quickly and accurately., • Handle sensitive customer situations with professionalism, empathy, and sound judgment., • Contribute to individual performance goals and support overall team success., • Previous experience in customer service, client support, hospitality, retail, or luxury environments preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a calm, solutions-oriented approach., • Ability to multitask and stay organized in a fast-paced setting., • Comfort working independently while also collaborating effectively with a team., • Professional, adaptable, and detail-oriented demeanor., • Interest in luxury fashion, premium products, and elevated client experience.

Job description Please apply via the instructions at the bottom of this post, not via LinkedIn ABOUT ISALIS Isalis is a multi-brand, trend-driven clothing boutique with locations in San Francisco and New York City. We curate the best, sought-after brands — including Bec + Bridge, Simon Miller, Sandy Liang, Tyler McGillivary, and Danielle Guizio — to style alongside our own private label. Our stores should feel like you’re stepping into your dream closet — and our goal is for our staff to make you feel like you’re shopping with a best friend. Founded in 2017, Isalis brings back the joy of boutique shopping — where style feels personal, and every piece tells a story. We’re looking for a highly motivated Sales Lead to support daily operations at our New York (West Village + Nolita) locations. This role is responsible for driving sales, leading from the floor, and supporting team performance while maintaining strong visual and operational standards. The Sales Lead sets the tone for the client experience, coaches in real time, and partners with management to execute day-to-day business needs. THE QUALIFICATIONS • A strong sense of individual style, • A client-centric approach to styling a diverse range of clientele, • A passion for authentic connections and relationship building, • A desire to thrive in a high-performance, results-driven sales environment, • Strong sales intuition—you know when to push, style, and upsell, • Previous retail or service industry experience (leadership experience preferred), • A strong work ethic with the ability to take ownership of the sales floor, • Confidence in coaching others and leading by example, • A proven ability to drive and close larger sales THE ROLE • Drive sales results by leading from the floor—styling clients, building relationships, and coaching team members in real time, • Set the standard for customer experience by maintaining a high-energy, welcoming environment, • Act as a product and brand expert; stay up to date on new arrivals, trends, and key styles, and share knowledge with the team, • Consistently exceed sales goals through outfit building, suggestive selling, and clienteling, • Lead by example in sales approach, energy, and service, • Own the flow of the floor—ensure strong zone coverage, fitting room execution, and continuous client engagement, • Maintain visual and operational standards—keep the floor stocked, organized, and aligned with merchandising direction, • Elevate the checkout experience—drive add-ons while ensuring accuracy and strong customer connection, • Support loss prevention through awareness, engagement, and adherence to procedures, • Partner with management on daily operations, team communication, and opening/closing execution THE PERKS • Experience-based pay: Hourly rate range $19–$21, • Product Discount - Discounts on Isalis products, • Set Your Schedule - We will partner with you to align to your availability and preferred working hours (some limitations will apply), • Career Progression - Our boutiques are a great place to kick start your retail career. Our leadership team is committed to your career growth and ambitions. We are prioritizing candidates who want to grow into Management quickly! AVAILABILITY AND COMMS Seeking candidates looking to commit at least 20–25 hours weekly, with weekend availability required. We are prioritizing candidates who can work the following dates: • Saturday May 23rd – Monday May 25th, • Friday June 5th - Monday June 8th, • Friday June 19th - Sunday June 21st TO APPLY: (If you're applying via LinkedIn, please also follow these steps below.) Please email your resume and a cover letter to your cover letter, please include: • Why you believe you’re a great fit for this role, including any relevant experience, • Any pre-scheduled time off in the next 3-6 months, • Your general weekly availability (days/times you’re unavailable), • The number of hours per week you're hoping to work Additional Info: • Pay rate will be based on experience, • Weekend availability is required, • Experience in retail apparel sales is preferred

Location: In-Person (NYC) Compensation: $65K Base + Commission Experience Level: Mid-Level (2-5 years in luxury watch sales) About Us We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we’re hiring a Luxury Sales Associate who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position. What You’ll Do Support High-Intent Buyers & Luxury Collectors • Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries in person at Wrist Aficionado's boutique in Manhattan., • Qualify inbound leads phone calls and VIP referrals., • Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions., • Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings. Assist in Managing Exclusive Client Relationships • Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers., • Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions., • Coordinate with the sourcing team to find specific models for VIP clients., • Coordinate & Close High-Ticket Transactions, • Manage inquiries for off-market watches, custom orders, and private sourcing requests., • Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Enhance the In-Store & VIP Buying Experience • Attend watch networking events, industry trade shows, and private gatherings to expand your collector network., • Help coordinate private viewings and in-store appointments for elite clients., • Offer an educational, consultative approach to help clients make confident purchasing decisions. What You Bring to the Table • 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex), • Experience working with high-net-worth individuals (HNWIs) and collectors., • Knowledge of luxury watches, • Strong consultative sales skills—you know how to educate, build trust, and close deals., • Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. Why Join Us? • Work with ultra-high-value watches & VIP clientele., • Competitive base salary + performance-based commission/bonuses., • Grow your career in the high-end watch industry with access to collectors & investors., • Opportunity for advancement into senior sales & VIP client management.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintains client-base, • Leverage company tools, incentives & strategies to support meeting sales goals People Leader • Ensure effective communication between managers & other team members, • Support keeping other team members motivated and engaged, • Contribute new & innovative ideas to support meeting business goals, • Resolves client needs quickly and effectively, ensuring customer satisfaction, • Participates in all training and development meetings. Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Uphold store standards and policy and procedures daily, • Assist in the maintenance in all areas of stock, shipping, and receiving protocols., • Identify product concerns and communicate inventory needs to support the business goals, • Comply with all point of sale register policies and procedures Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 1-2 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18- $22/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Job description Please apply via the instructions at the bottom of this post, not via LinkedIn ABOUT ISALIS Isalis is a multi-brand, trend-driven clothing boutique with locations in San Francisco and New York City. We curate the best, sought-after brands — including Bec + Bridge, Simon Miller, Sandy Liang, Tyler McGillivary, and Danielle Guizio — to style alongside our own private label. Our stores should feel like you’re stepping into your dream closet — and our goal is for our staff to make you feel like you’re shopping with a best friend. Founded in 2017, Isalis brings back the joy of boutique shopping — where style feels personal, and every piece tells a story. We’re looking for a highly motivated Sales Associate to support daily operations at our New York (West Village + Nolita) locations. This role focuses on customer engagement, styling, sales performance, and maintaining strong visual and operational standards on the floor. The Sales Associate leads with a client-first mindset, contributes to a positive team environment, and helps create a warm, elevated shopping experience for every customer. THE QUALIFICATIONS • A strong sense of individual style, • An client-centric approach to styling a unique range of clientele, • A passion for authentic connections and relationship building, • A desire to thrive in a high performance sales environment, • A strong sales intuition - you know when to push and upsell, • Worked in retail or service related industries, • A strong work ethic and the ability to autonomously manage responsibilities and workflow, • A relentless ability to close larger sales THE ROLE • Sell clothes and gain client confidence and loyalty through renowned styling expertise and authentic engagement with clients, • Be an expert on product and brand knowledge; keeping up on new arrivals, new brands and latest market trends, • Exceed sales goals daily, monthly, annually by helping clients find what they love through suggestive selling and building outfits that clients can’t live without, • Create the store energy, setting the tone for the customer experience from entrance to departure, • Maintain and exceed in-store presentation standards of merchandise and cleanliness, ensuring the right product is in the right place in the right quantities, • Accurately and efficiently process transactions while treating product with care and delivering a world-class client experience, • Use the register as a moment to further connect and identify upselling opportunities, • Mitigate theft opportunities through hands-on customer service involvement THE PERKS • Experience-based pay and performance based pay increases., • Product Discount - Discounts on Isalis products, • Set Your Schedule - We will partner with you to align to your availability and preferred working hours (some limitations will apply), • Career Progression - Our boutiques are a great place to kick start your retail career. Our leadership team is committed to your career growth and ambitions. We are prioritizing candidates who want to grow into Management quickly! AVAILABILITY AND COMMS Seeking candidates looking to commit at least 15–25 hours weekly, with weekend availability required. We are prioritizing candidates who can work the following dates: • Saturday May 23rd – Monday May 25th, • Friday June 5th - Monday June 8th, • Friday June 19th - Sunday June 21st TO APPLY: (If you're applying via LinkedIn, please also follow these steps below.) Please email your resume and a cover letter to . In your cover letter, please include: • Why you believe you’re a great fit for this role, including any relevant experience, • Any pre-scheduled time off in the next 3-6 months, • Your general weekly availability (days/times you’re unavailable), • The number of hours per week you're hoping to work Additional Info: • Pay rate will be based on experience, • Weekend availability is required, • Experience in retail apparel sales is preferred

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. POSITION SCOPE: The Senior Jewelry Stylist will act as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands’ aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals. Client Development: • Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships, • Effectively communicate product knowledge continually staying informed as new collections and designs are introduced, • Clearly and eloquently communicate the company's aesthetic and mission to clients, • Respond to all clients in a welcoming and inviting manner through all forms of communication, • Actively pursue new clients through outreach and customer information acquisition Sales: • Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication, • Possess a strong passion for listening to client needs and or milestone occasions to drive sales in a team-oriented environment Store Operations: • Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management, • Participate in inventory spot checks ensuring all store operating and security processes are followed, • Participate and help prepare the store for any marketing or special events, • Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs, • Closing Duties, • Ensure store is clean and presentable for the following day, • Confirm all sends for the day are packed, • Lock cabinets, safe and doors at closing, • Ensure all security alarms are on QUALIFICATIONS: • Minimum of high school degree, • Minimum of 5 years previous high-end retail and/or jewelry sales experience preferred, • Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc, • Client book preferred, • Able to utilize POS system, experience with Shopify a plus, • Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills, • Highly organized and detail oriented

Job Description: We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support. You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In addition, you will manage a team of Customer Service Representatives, ensuring that they are providing high-quality service, consistent with company standards. Key Responsibilities: • Manage a team of Customer Service Representatives, ensuring high-quality customer service is provided to all of our customers., • Respond promptly and professionally to customer inquiries via email, social media, and other platforms., • Resolve customer complaints by identifying the issue, determining the cause, selecting and communicating the best solution, and following up to ensure resolution., • Manage and track incoming customer requests using the company’s CRM system., • Provide accurate information regarding products, services, policies, and order status., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Monitor social media channels for customer feedback, questions, and complaints., • Craft clear, brand-appropriate responses while maintaining professionalism in public comment threads., • Escalate sensitive issues to the appropriate team members/leadership team., • Work closely with internal teams, including sales, fulfillment, and marketing, to resolve customer issues., • Document common issues and customer feedback to help inform process improvements and product enhancements. Qualifications: • 2 - 4 years of management experience in a Customer Service environment, • 5+ years of customer service experience, preferably in a fast-paced or customer-centric environment., • Strong written communication skills with the ability to adapt tone depending on the platform (email vs. social media)., • Experience using CRM or ticketing systems., • Comfortable navigating multiple digital tools and multitasking between channels., • Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience., • Strong problem-solving skills and attention to detail., • Experience managing customer communications on social media is a plus. Benefits: • Health, dental, and vision insurance, • Paid time off, • 401k, • Employee Discounts, • Gym Membership Reimbursements Salary Range: $70,000 - $80,000 Annually DOE Schedule: Monday - Friday, 9:00AM - 5:30PM (Some weekends required) EEO/AAP Statement: We are an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. We are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.

Key member of the marketing team responsible for managing the digital marketing programs to support the retail, at-home, and ecommerce business units. He/she will help manage the paid search, email marketing, social media and other digital programs that are important part of overall marketing effort. Digital Marketing Analyst must be hands-on, very analytical and have relevant digital marketing experience in a multi-location retail or service business. Responsibilities: • Direct and manage digital marketing programs including paid search, email marketing, paid social, etc. and coordinating these to support the promotional marketing calendar, • Analyze all results and attribute marketing spend to traffic and sales, • Use SEO and SEM to drive organic and overall website traffic, • Direct and manage all social media efforts with the goal of developing brand ambassadors, brand influencers and indirect referrals, • Monitor competitive activity and develop counter programs to ensure pre-eminence of the BTG brand online, • Led effort to analyze marketing metrics to identify cause-effect relationships and suggest ways to utilize these insights in new campaigns, • Work with other marketing managers to develop and implement marketing campaigns that drive traffic and sales, • Work with creative team to create digital marketing content, • Work with other marketing manager to design consumer research that offer insight into customer behavior and recommend programs that attract new customers Requirements: • Bachelor degree in marketing, economics, mathematics, statistics, sciences or engineering, • 3+ years’ experience in digital marketing in retail, consumer product/service, consulting business, • Multi-channel marketing experience generating and tracking leads, traffic, etc., • Experience in data-driven business culture; experience measuring and attributing marketing spend to results, • Experience with SEO, PPC, content marketing, paid search and social marketing, • Working knowledge of database marketing, email marketing, statistical analysis, • Strong analytical, problem-solving, data manipulation and planning skills, • Strong computer skills including (Excel, Google Analytics, relational databases etc.), • Entrepreneurial, hands-on, and able to work independently, • High level of self-motivation and intellectual curiosity, • Good oral and written communication skills We will invest roughly 3 months setting up the Digital Marketing Analyst for success at BTG. He/she needs to develop a strong knowledge of sales, business and marketing process and relationships and strong instincts for the brand and business. Development plan will be individualized, but will include time in stores understanding the customer, how product is sold, and BTG’s competitive advantage.

About Us Original Madras Trading Company (OMTC) is a family business blending Indian craftsmanship with modern menswear. OMTC is renowned for its handwoven Madras fabrics and partnerships with globally recognized brands, designing, sourcing, and producing its clothing line. Who We’re Looking For We are looking for a detail-oriented Senior Operations Coordinator to oversee the daily operations of our growing menswear brand. You are passionate about operational excellence, delivering clear communication and excellent customer service, while maintaining accurate inventory, documentation, and internal systems. This role requires a proactive, highly organized individual who can manage multiple priorities while collaborating closely with our partners in India. Responsibilities • Handle day-to-day operations across inventory systems and ApparelMagic ERP., • Manage the Shopify platform, including uploading product imagery, maintaining inventory accuracy, and coordinating the end-to-end fulfillment process from warehouse intake to final customer delivery., • Monitor inventory and shipment activity, reconciling deliveries within internal reporting systems., • Handle logistics and billing inquiries, coordinating with partners and providing proactive and clear communication across teams., • Process client payments from intake to deposit, coordinating with clients and internal teams., • Identify and resolve discrepancies with factory, partners, and clients., • Liaise with factories to support production deadlines and timely delivery., • Partner with sales to manage and process purchase orders in ApparelMagic ERP., • Maintain documentation and internal records to support business operations., • Coordinate sample sales, including preparing inventory, updating systems, managing availability, and facilitating shipment and payment., • Maintain an organized, client-ready showroom and sample archive to support sales and operations., • Manage client interactions with a customer-first approach, resolving issues and coordinating with internal teams., • Lead office operations and provide administrative support., • Identify and implement process improvements to streamline operations and reporting., • Additional duties may be assigned as business needs evolve. Who We’re Looking For • Based in NYC and onsite 5 days/week, • Proactive, hands-on, and driven to complete tasks independently, • Strong sense of ownership and accountability, • Ability to manage multiple priorities and meet deadlines, • Strong communication and problem-solving skills, • Reliable, responsible, and professional Benefits • 14 Vacation Days + 5 Sick Days + 10 Holidays, • Employee Discount on Product Application Process To apply for the Senior Operations Coordinator position, submit your application through this LinkedIn post or email with “Senior Operations Coordinator” in the subject line, including your resume, contact information, and LinkedIn profile. Original Madras Trading Company is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee may occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Who We Are: Capelli Sport is a global multi-sports brand based in New York City, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture. What We Are Looking For: We are looking for an experienced and flexible Executive Assistant to work directly with and support our CEO in our New York office. The overall aim of this role is to support our CEO with administrative tasks including scheduling, expense tracking, etc. The ideal candidate will be serious about having a career, not just a job. Responsibilities • Provide professional secretarial and general administrative support to the CEO and assist daily work including but not limited to: calendar management, key records and filing system, expense claims, office maintenance; documentations, training, procedures, • Make phone calls and arrange appointment for executives at the company, • Day-to-day schedule management, arrange meetings, prepare meeting materials in advance make meeting minutes if needed, • Translates documents/contracts and interpret for meetings if required from time to time;, • Help on daily management as needed/coordinating with employees in different regions/ looking for candidates / office maintenance/other personal support if needed, • Build and update executives at the company contact database to capture relevant information on important contacts for executives at the company, • Minimum 5 years relevant working experience., • Principle driven and act discreetly in managing confidential and sensitive information and uphold high ethical standard, • Good communication skills and stakeholder engagement manner with internal and external customers and employees at all levels, • Highly organized and meticulous, with an eye for details, • Systematically database management skills, • Enthusiastic with a drive to work in a flexible, fast-paced work environment Capelli Sport is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, ancestry, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, religion, retaliation, parental status, military service, or other non-merit factor. Job Type: Full-time Pay: $80,000.00 - $120,000.00 per year Benefits: • 401(k), • Dental insurance, • Health insurance

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees. Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances. WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented. WHAT YOU WILL DO The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike. Duties and Responsibilities • Meet & exceed sales goal targets (daily, monthly, yearly), • Meet & exceed targets for client data capture, • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV, • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance, • Support the team in generating new client relationships while maintaining those that are existing, • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks, • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment, • Support the business by maintaining seamless inventory operations throughout the day, • Open and close consignments, • Process returns and exchanges, • Ability to communicate effectively & build strong partnerships with clients, peers, and management, • Develop business driving initiatives, contests and events, • Support the sales team through various coaching & training techniques YOU’LL NEED TO HAVE • Previous experience of at least 3 years in the Retail environment, • Organizational skills, accuracy and reliability, • Computer skills to include operation of retail point of sale system, Word, Excel and email WE’D LOVE TO SEE • Full understanding of specialty retail and a proven track record in clientelling, • Ability to thrive in a high paced retail environment., • Ability to multi-task with ease while maintaining a balance of daily responsibilities, • A powerful personality that is entrepreneurial and sales focused OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Fast Retailing, recognized for our flagship brand UNIQLO and Theory, Helmut Lang, Comptoir Des Cotonnier, GU, PLST, and Princesse Tam Tam brands, operates with the mission of “Changing clothes. Changing conventional wisdom. Change the world.” and the concept of “LifeWear = ultimate everyday wear to improve everyone’s daily life.” Fast Retailing Group aims to become the world’s No.1 brand, loved by customers globally, by serving as an essential “clothing infrastructure” for everyday life. As business operations increasingly shift to digital platforms, establishing a robust global security framework for system development and operations has become a critical priority. This position seeks a professional who can assess the reality of our information systems, identify risks comprehensively, and lead the implementation of optimal security controls in collaboration with IT and business departments, thereby strengthening global information security. Department Overview: The Information Security Office is responsible for protecting customer personal data and all internal confidential information. Operating globally with a diverse team, the office develops and enforces security rules, provides education, and continuously monitors implementation across all regions. Headquartered in Japan, the team leads global initiatives to assess and mitigate security risks that may impact business operations. Rather than pursuing local optimization, the office designs and executes security strategies that are optimal for the entire group, working with a wide range of stakeholders, business functions, and technologies to implement and operate security solutions. Position Overivew: This position is based in North America (NYC) but primarily functions as part of the Global Headquarter (GHQ) team. In addition to GHQ responsibilities, the role may also support certain activities of the North America Information Security Office. As a member of the Global Security Operations Center (SOC), this role will handle security monitoring and Tier 2 incident response across multiple environments, including our e‑commerce platform, enterprise systems, and IaaS cloud infrastructure. The projects under this role are not limited to routine alert handling; rather, they involve complex, high‑autonomy initiatives such as: End‑to‑end oversight of monitoring improvements • Analyzing detection gaps in our EC, Enterprise, and IaaS environments, • Designing enhanced detection logic and workflows, • Identifying inefficiencies in existing SOC processes, • Proposing and implementing automation (e.g., SOAR workflows, log enrichment, playbook optimization), • Leading technical assessments and PoCs for new SOC technologies, • Designing deployment plans and integration strategies, • Executing rollout in coordination with global teams while owning the technical decision-making process These key projects require the ideal candidate to work independently, evaluate complex security challenges, design appropriate technical solutions, and drive the implementation from concept to completion. The expectation is not to perform basic alert monitoring, but to actively enhance the SOC’s capabilities by applying technical judgment, initiative, and ownership over key security improvements. Responsibilities: Based on your strengths and interests, you will take ownership of multiple areas from the list below: • Implementation, operation, and continuous improvement of cybersecurity technologies (e.g., WAF, AntiBot, email/web/endpoint protection), • Deployment and enhancement of insider threat prevention solutions (e.g., DLP, CASB, data security platforms), • Building and managing log monitoring infrastructure, including development of detection and monitoring content, • Planning and executing security assessments and cyberattack simulation exercises, • Responding to security incidents, conducting investigations, and driving technical remediation, • Performing other information security tasks necessary to support the company’s overall risk management Education & Qualifications: • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field, • 4-7+ years of experience in Cyber Threat Intelligence, Security Operations, Incident Response, and/or related roles, • Experience in incident response and related investigations, • Strong knowledge of Incident Response principles, framework, and processes, • Strong, analytical approach to problem solving and solution development, • Able to manage multiple projects and support functions in a fast-paced, dynamic environment. Salary: $95,000.00 to 120,000.00* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. Ensure your Fast Retailing US job offer is legitimate and don’t fall victim to fraud. Fast Retailing never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from Fast Retailing or sister company email address. For added security, where possible, apply directly through our job posting.

Marketing Coordinator (Entry-Level) About the Role Korin is a New York-based supplier of high-quality Japanese knives, tableware, and kitchen tools, serving professional chefs and hospitality businesses. We are looking for a Marketing coordinator to support day-to-day marketing operations across digital and offline channels. This is an entry-level role ideal for someone early in their marketing career who is eager to learn and glow through hands-on experience. You will work closely with the Marketing Manager and Graphic Designer to execute real marketing initiatives in a fast-paced, evolving environment. You will be involved in a range of marketing activities including Instagram content, email campaigns, product storytelling, and customer related coordination. What You’ll Do • Support social media content execution (posting, captions, scheduling), • Assist with email marketing campaigns (setup, segmentation, scheduling), • Help maintain and organize customer lists, • Assist with website updates (product content, promotional changes), • Support drafting product descriptions and marketing copy, • Support marketing initiatives such as promotions, events, and product launches, • Assist with general marketing operations and administrative tasks What We’re Looking For • Strong attention to detail and ability to stay organized, • Proactive mindset, able to move tasks forward even with limited direction, • Open to feedback and able to apply it constructively, • Strong communication skills and positive, collaborative attitude, • Strong written and verbal communication skills in English, • Ability to collaborate with team members from diverse cultural backgrounds, with openness to different perspectives and feedback, • Interest in the hospitality, food, or culinary industry is highly preferred This Role is a Great Fit If You : • Are early in your marketing career or looking to transition into marketing, • Want hands-on experience working on real campaigns and business initiatives, • Are comfortable working in a small team with evolving processes, • Are curious, coachable, and motivated to grow What You’ll Gain • Hands-on experience managing Instagram, email campaigns, and day-to-day marketing operations., • Exposure to B2B marketing within the hospitality industry, • Experience working with real products used by chefs and restaurants, • Opportunity to contribute to product storytelling and marketing content, • Access to company-supported learning programs, • Direct mentorship and feedback in a collaborative team environment About Korin Korin has been serving the culinary industry since 1982, providing high-quality Japanese knives, tableware, and kitchen tools to chefs, restaurants, and hospitality professionals all over the world. We are passionate about supporting the people who shape dining experiences and food culture.

Location: In-Person (9 Bond Street, NoHo, New York) Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? • Join a pioneering fragrance brand rooted in New York’s culture and creativity., • Work closely with a passionate, collaborative team in a fast-paced, luxury environment., • Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H’s exemplary level of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience. Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role. Essential Responsibilities: • Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests., • Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions., • Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc., • Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests., • Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames., • Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned., • Communicates with our customers in a professional and courteous manner., • Actively builds relationships with customers and demonstrates by actions that the customer can count on us., • Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes., • Uses good judgment to escalate customer issues or communications as appropriate., • Makes issue resolution decisions independently within prescribed guidelines., • Understands Customer Service processes., • Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.) Additional Responsibilities: • Provides support for process improvement, cost reduction, & service improvement initiatives, • Assists team members as needed, • Assists other teams as needed, • Participates in and contributes to departmental initiatives and community activities., • Other responsibilities as assigned by manager. Specific Knowledge, Skills and Abilities: • Highly responsible. Able to take ownership of an issue and see it through resolution., • Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload, • Works well in a team and collaborative environment, • Exceptional communication skills — both oral and written, • Is courteous and professional in all interactions, • Detail-oriented and critical thinker, • Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management., • Knowledge of Microsoft Office and general office productivity tools., • Open and able to learn new technologies and systems and can adapt to change Preferred Education, Experience and Licenses: • 1 year in a customer facing role or 2 years in an office setting preferred., • College education preferred.