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  • Guest Experience Manager
    Guest Experience Manager
    2 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Social Media, Admin & Production Assistant — Beef Jerky/Kilishi Brand
    Social Media, Admin & Production Assistant — Beef Jerky/Kilishi Brand
    5 days ago
    $25 hourly
    Part-time
    Manhattan, New York

    Location: Lower East Side, Manhattan — Stanton Street area Pay: $25/hr Job Type: Part-time / 1099 contractor position Schedule: Minimum 8 hours per week, with potential for additional hours depending on weekly needs Typical Production Days: Mondays and Wednesdays, but days may shift depending on business needs About Us We are a growing beef jerky/kilishi business based in New York City. Our product is inspired by traditional Nigerian kilishi, and we are looking for someone who can help us grow both behind the scenes and in front of customers. This is not just a kitchen prep role. We are looking for someone who can help push the business forward — someone hardworking, creative, organized, positive, and goal-driven. Some days may be spent in the kitchen helping with production, while other days may involve content creation, social media planning, customer service, admin work, marketing ideas, or helping us improve how the business operates. The right person should be excited about growth, sales, branding, content, and building something from the ground up. Responsibilities Production Support When needed, you may assist with hands-on production work, including: Preparing and processing beef jerky/kilishi Assisting with kitchen prep and cleanup Standing for extended periods, usually 4–6+ hours Helping keep the production area organized and efficient Lifting 25–40 lbs when needed Admin & Customer Service You may also help with business operations, including: Responding to customer emails, DMs, and inquiries Helping with basic customer service communication Assisting with Shopify/e-commerce tasks Organizing orders, updates, and customer information Helping us stay on top of daily business tasks Supporting other flexible admin needs as they come up Social Media, Marketing & Growth A major part of this role is helping the business grow. This may include: Creating content ideas for TikTok, Instagram, Facebook, and other platforms Helping plan and organize a content calendar Shooting or assisting with simple content creation Editing short videos, photos, flyers, or promotional materials Helping create marketing campaigns, discounts, and promotions Bringing fresh ideas to increase sales and brand awareness Researching trends and suggesting ways to improve our online presence Being comfortable on camera is a plus, but not required Ideal Candidate We are looking for someone who is: Hardworking, reliable, and efficient Creative and idea-oriented Organized and detail-focused Positive, coachable, and goal-driven Comfortable with both hands-on work and computer/admin tasks A fast learner Tech-savvy and comfortable using online tools Interested in marketing, social media, branding, and business growth Able to communicate professionally with customers Comfortable working in a small-business environment where tasks can change from day to day Skills That Are a Plus Experience with Shopify or e-commerce Canva, CapCut, Adobe Express, or similar editing tools Social media content creation TikTok/Reels/short-form video editing Photography or video experience Customer service experience Food production or kitchen experience Access to a car is strongly preferred, but not required Schedule This is a part-time role with a minimum of 8 hours per week. Production days are usually Mondays and Wednesdays, but the schedule can shift depending on business needs. Additional weekday hours may be available. Some workdays will be in the kitchen. Other days may involve content creation, admin work, marketing planning, or off-site tasks. How to Apply Please submit your resume. A portfolio is required. This can include social media pages you have managed, content you created, Canva designs, videos, flyers, photography, website designs or any examples of creative/marketing work. After reviewing our business at KILISHI.US, please also include a short note answering: What are 2–3 ideas you would bring to help us grow the business, improve our content, or increase sales? Candidates selected for an interview may be asked to prepare a short 5–10 minute presentation about what they would bring to the business, what they would improve, and their ideas for helping us grow.

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  • Sales Representative
    Sales Representative
    5 days ago
    $48000–$120000 yearly
    Full-time
    Flushing

    About the Role: We’re seeking a driven and customer-focused Insurance Sales Representative to join our growing team. In this role, you'll assist clients with their personal insurance needs, including auto, home, and renter's policies. We welcome applicants who are eager to start a career in insurance—must have Personal Lines License. Bilingual in Spanish and English is strongly preferred. Key Responsibilities: Consult with clients to identify their insurance needs and recommend appropriate personal lines coverage. Provide quotes, explain policy options, and assist with new and existing accounts. Deliver excellent customer service through phone, email, and in-person communication. Follow up with leads, maintain client relationships, and support retention efforts. Keep accurate records and stay up to date with product knowledge and industry trends. Meet or exceed sales targets and performance goals. Qualifications: Personal Lines Insurance License Prior experience in sales, customer service, or a related field is a plus. Strong communication and interpersonal skills. Tech-savvy and comfortable learning new systems. Bilingual (Spanish/English) – Preferred Compensation Options: Commission-Only with Performance Bonuses Compensation structure can be discussed during the interview based on your experience and goals. What We Offer: Training and support to help you succeed in your role A positive, team-oriented work environment Career advancement opportunities Full-time Experience: Insurance sales: 1 year (Preferred) Language: English (Required) License/Certification: Personal Lines or Property & Casualty License (REQUIRED) Work Location: In person

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    7 days ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    10 days ago
    $3000–$4000 monthly
    Full-time
    Borough Park, Brooklyn

    Jewel Construction Company is seeking a detail-oriented and professional Customer Care Representative to support clients across our residential construction and restoration projects. This role is essential in ensuring a seamless experience for homeowners, property managers, and partners throughout every stage from initial inquiry to project completion. The ideal candidate is an excellent communicator who demonstrates patience, organization, and a strong client-first mindset. This is a fully remote position requiring accountability, responsiveness, and professionalism in all interactions. Key Responsibilities: • Manage inbound calls, emails, and client inquiries related to ongoing and prospective construction projects, • Provide accurate information regarding project timelines, services (including brownstone restoration and deck construction), and updates, • Assist clients with scheduling consultations, service requests, and project coordination support, • Maintain detailed records of client communications and project updates in internal systems, • Coordinate with project managers, design teams, and field staff to ensure client needs are met, • Escalate complex concerns or project-specific issues to the appropriate internal teams, • Uphold company standards for service quality, discretion, and professionalism in all communications Qualifications: • Strong written and verbal communication skills, • High school diploma or bachelor’s degree preferred, • Customer-focused mindset with professionalism and attention to detail, • Ability to manage multiple client interactions and priorities efficiently, • Comfortable using computers, CRM systems, and communication tools, • Previous customer service or client support experience preferred, • Experience in construction, real estate, or home services is a plus, but not required, • Ability to work independently and maintain productivity in a remote environment Benefits: • Competitive pay with performance-based incentives, • Remote work flexibility, • Paid training and opportunities for professional growth, • Collaborative and supportive team environment, • Paid time off and wellness-focused initiatives, • Opportunities for advancement within the company

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  • Field Service Engineer
    Field Service Engineer
    15 days ago
    $18–$30 hourly
    Full-time
    Mountainside

    NOW HIRING: Field Service Engineer – Toner Printing Technology Are you a tech-savvy, motivated individual looking to launch or grow your career in a fast-paced, innovative environment? EZ Hi Tech International, a rapidly expanding leader in digital high-end production printing technology, is seeking qualified Field Service Engineers to join our dynamic technical support team. Position Overview: We’re looking for a sharp, hands-on engineer or technician with a background in electronics, mechanics, or optical systems. Experience with toner-based printing equipment is a significant plus. The job may involve long-distance travel (the company covers all expenses). Whether you're an experienced tech or a recent graduate eager to learn and grow, we want to hear from you. If you bring strong interpersonal skills, *problem-solving abilities, and a positive, can-do attitude, this opportunity could be a perfect fit. What We Offer: • Exciting, hands-on work with advanced print and imaging technology, • Nationwide travel opportunities, • Supportive team and training environment, • Career advancement with a company committed to your success Qualifications: • Technical background in electronics/mechanics/optics, • Strong communication and customer service skills, • Willingness to travel nationwide, • Eagerness to learn and grow professionally Ready to join a team that values innovation and technical excellence? Submit your resume and salary expectations to: [Insert email or application link here]

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  • Entry Level Property manager
    Entry Level Property manager
    16 days ago
    $37000–$40000 yearly
    Full-time
    Great Neck

    Job Overview Are you ready to kick-start your career in property management? We’re seeking an energetic and motivated Entry-Level Property Manager to join our dynamic team! In this role, you will gain hands-on experience managing residential properties, assisting tenants, and supporting daily operations. This is an excellent opportunity for individuals passionate about real estate, customer service, and administrative excellence. You’ll play a vital role in ensuring our properties run smoothly while developing your skills in property leasing, compliance, and tenant relations. Join us and be part of a vibrant environment where growth and learning are prioritized! Responsibilities Assist in managing day-to-day property operations, including leasing, rent collection, and tenant communication Support property maintenance coordination by liaising with vendors and facilities management teams Conduct property inspections to ensure compliance with safety standards and lease agreements Maintain accurate records of tenant files, lease agreements, and maintenance requests using property management software such as Yardi or OneSite Help facilitate lease signings, renewals, and move-in/move-out processes with professionalism and attention to detail Provide exceptional customer service by addressing tenant inquiries promptly via phone or email while maintaining positive relationships Support compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other legal standards Visiting Properties weekly with a hybrid in-office and out in the field work week Requirements Prior experience in real estate administrative tasks or property management is preferred but not required; training will be provided Willingness to learn landlord-tenant law, Fair Housing regulations, and Section 8 housing programs Familiarity with property management is a plus Excellent communication skills with professional phone etiquette and conflict management abilities Ability to handle multiple tasks efficiently with strong organizational skills including data entry, filing, and record keeping Basic computer and office software proficiency Spanish-speaking is a plus Knowledge of fair housing or landlord-tenant rules helpful (not required) High school diploma required; some college preferred Benefits Training and growth opportunities Supportive team environment Exposure to all major areas of residential property management Work Location Corportate Office is Great Neck, NY (with Satelite offices in Manhatten and Brooklyn) Join us to develop your expertise in property management while making a positive impact on tenants’ lives. We’re committed to fostering a supportive environment where your enthusiasm fuels success!

    Immediate start!
    No experience
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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    17 days ago
    $20–$30 hourly
    Full-time
    Brooklyn, New York

    StarShield Coverage is seeking a detail–oriented and professional Customer Service Representative to assist policyholders with inquiries, claims support, and account–related needs. The ideal candidate will have strong communication skills, empathy, and the ability to remain calm and helpful in all interactions. This role is remote and requires high accountability and professionalism. Key Responsibilities: • Handle inbound calls, emails, and chat inquiries from policyholders, • Provide accurate information about insurance policies, claims, and account updates, • Assist with policy changes, billing questions, and onboarding support, • Document all interactions and maintain updated customer records, • Escalate complex issues to appropriate departments when necessary, • Follow company service standards and compliance requirements, • Maintain confidentiality and professionalism at all times Qualifications: • Strong communication skills (written & verbal), • High School or Bachelor Degree, • Customer–focused mindset with patience and professionalism, • Ability to multitask and manage multiple account inquiries, • Basic computer and typing skills, • Previous call center or customer support experience preferred, • Insurance customer service experience is a plus, but not required, • Ability to work independently in a remote setting Benefits: • Competitive pay + performance bonuses, • Remote–work flexibility, • Paid training and professional growth opportunities, • Supportive team environment, • PTO and wellness support initiatives, • Opportunity for advancement within StarShield

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  • Front Desk Secretary / Office Coord (Full-Time) – Corona, Queens NY (Corona)
    Front Desk Secretary / Office Coord (Full-Time) – Corona, Queens NY (Corona)
    20 days ago
    Full-time
    Corona, Queens

    Front Desk Secretary / Office Coordinator (Full-Time) – Corona, Queens, NY Company: Advanced Management & Multiservices LLC Compensation: Competitive – Based on Experience Location: Corona, Queens, NY Join a Growing Professional Office We are looking for a high-level, reliable, and professional Secretary / Office Coordinator who can be the face of our office and help keep daily operations running smoothly. This is a great opportunity for someone who is organized, proactive, and enjoys working in a fast-paced, client-focused environment. What You’ll Be Doing Serve as the first point of contact for clients (in-person, phone, and email) Manage high-volume calls and client communications Schedule appointments and perform client follow-ups Maintain organized records, files, and documentation Handle incoming/outgoing mail and packages Monitor and restock office supplies Support daily administrative operations across the team Maintain a clean, professional, and welcoming office environment What We’re Looking For Strong communication and customer service skills Ability to multi-task and stay organized under pressure Professional appearance and attitude Tech-savvy with basic knowledge of Microsoft Office Quick learner with the ability to adapt to new systems Able to work independently and take initiative Bilingual (English & Spanish) – REQUIRED Must be able to commute to Queens, NY Ideal Candidate You are: ✔ Detail-oriented and dependable ✔ Friendly, confident, and professional ✔ Able to handle multiple priorities without losing focus ✔ Someone who takes pride in keeping things organized and running efficiently Why Work With Us Stable, full-time opportunity Growth potential within the company Professional office environment Supportive and team-oriented workplace 💰 Compensation: Competitive & Negotiable (based on experience) 📩 Apply Now: Reply to this ad with your resume and contact information. Qualified candidates will be contacted promptly.

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  • BDC Representative
    BDC Representative
    29 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Sales & Operation Specialist
    Sales & Operation Specialist
    1 month ago
    $21–$43 hourly
    Full-time
    Manhattan, New York

    About Liahan Tennis Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position Summary The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities • Serve as the primary point of contact for members and prospective clients, • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales, • Manage client accounts, including package usage tracking, renewals, and follow-ups, • Drive membership renewals, package sales, and class enrollments, • Provide after-sales support and maintain high customer satisfaction, • Support sales and business development campaigns and track KPIs, • Assist with promotional materials and sales-related content, • Support partnership development, proposal preparation, and execution, • Bachelor Degree and Above, • Experience in sales, customer service, or business development preferred, • Competitive compensation: $21–$43/hour, • Bonuses, commissions, and sponsorship for OPT and H-1B visas, • Fast growth opportunities in a startup environment, • Discounted tennis lessons

    No experience
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