Job description Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Authentic If yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multi-faceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You’ll also get rewarded and acknowledged with sales incentives and professional development trips for our top performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long term care insurance, disability income insurance and investment products such as mutual funds1 through our broker-dealer arm NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division to offer wealth management and advisory services2 , estate planning strategies and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation. Across our diverse agent population of nearly 12,000 agents, the average income in 2022 was $117,000. Individual agent performance will determine their income. Benefits include medical, dental, vision, a 401(k) and pension. About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success for our clients. Job Type: Full-time Benefits: 401(k) Dental insurance Tuition reimbursement Vision insurance Supplemental Pay: Bonus opportunities Commission pay Training allowance Expense allowance Activity Stipend
Chase World Travel is a leading travel agency that has been providing exceptional services to our customers for over 10 years. We are committed to delivering personalized and seamless travel experiences to our clients, from booking flights to arranging vacations. Our team is made up of highly skilled individuals who are passionate about the travel industry and dedicated to providing top-notch customer service. We are currently seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the front line of customer support and play a pivotal role in ensuring our clients have a positive and hassle-free travel experience. You will have the opportunity to work in a fast-paced and dynamic environment, where no two days will be the same. Responsibilities: - Respond to customer inquiries and provide accurate information about our products and services. - Assist customers with booking reservations, making changes to existing reservations, and resolving any issues or concerns. - Provide excellent customer service through various communication channels, including email, phone, and live chat. - Build strong relationships with clients by understanding their needs and preferences. - Collaborate with other departments, such as Sales and Operations, to ensure a smooth and efficient customer experience. - Keep accurate records of customer interactions and transactions. - Stay up-to-date with industry trends and any changes in travel regulations or policies to provide accurate information to customers. - Take ownership of customer complaints and follow through with a resolution in a timely manner. - Provide recommendations and solutions to improve customer satisfaction and retention. - Meet and exceed individual and team performance targets Qualifications: - High school diploma or equivalent; post-secondary education in a related field is an asset. - 1-2 years of experience in customer service, preferably in the travel industry. - Excellent communication skills, both verbal and written. - Strong problem-solving and decision-making skills. - Proficient in using Microsoft Office and customer service software. - Ability to multitask and work in a fast-paced environment. - A positive attitude and a passion for providing exceptional customer service. - Flexibility to work varying shifts, including evenings and weekends. - Fluency in a second language is an asset What We Offer: - Competitive salary and benefits package - Ongoing training and development opportunities - A supportive and collaborative team environment - Opportunities for growth and advancement within the company - Travel perks and discounts If you are a self-motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team at Chase World Travel and help us create unforgettable travel experiences for our clients. Apply now!