Are you a business? Hire head of customer service candidates in Hackensack, NJ
Develop and execute a customer service strategy that aligns with corporate objectives, promotes our commitment to Stakeholders, and ensures an agile team that can adapt in a dynamic customer service environment. The Director, Customer Service develops innovative and cost-effective strategies to m...
Our client also offers additional tax advantage offerings including Dependent Care FSA and Health Savings Account, access to a 401(k) plan, and professional development coaching services. Our client is seeking a Customer Success Leader to spearhead support and customer education initiatives. Prof...
Establish a Customer Success foundation to include a smooth onboarding process (Implementations), technical post-sales strategic consulting (Technical Account Management), relationship building/reporting (Account Management), day to day support (Customer Service), and more proactive churn avoidan...
The Head of Institutional Customer Success will lead a team of customer success managers and drive the relentless execution of effective implementation and support of our institutional customers throughout the United States. The Head of Institutional Customer Success will be instrumental in build...
High level of professionalism and be an expert in all areas of customer service. Customer Service Rep - Township of Montclair Parking Deck**. You must be able to stand for long periods of time and customer service experience is recommended. With an ecosystem of 5,000 locations and a team thats ov...
As our first Head of Customer Success, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Act as “Head of” the Customer Success organization at Coast, overseeing the Onb...
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Security Consulting, Security Professional Services and Managed Servic...
The Head of Card Services position resides within the Fintech Banking team and reports to the EVP, Head of Fintech Banking. Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable e...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. Strong communication is key i...
Partner with Fintech Banking and Product teams for new products and services to assess BSA/AML and OFAC risks and control environment ahead of new product or service launch. Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Ou...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Receive $300 bonus for 5 days of training¹. As a CSR, you'll play...
You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers. Proficient computer and internet skills, including Microsoft Office suite. Are you a hi...
To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. Strong communication is key in assisting customers with TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innov...
Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer...
Customer Service / Remote] - Anywhere in U.Competitive pay / Health benefits / 401k match - As a Call Center Rep you'll: Provide knowledgeable responses to basic client questions; Solve client problems, update account history and follow up with clients to confirm their inquiry or request is resol...
Competitive pay / Paid training - As a Call Center Rep you'll: Provide crucial support from the comfort of your home; Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records; Resolve issues efficiently through phone and electronic communication; Mai...
Up to $55K per year / Home-office equipment stipend / Competitive health benefits / PTO - As a Customer Operations Associate you'll: Support existing SwipeSimple product customers by managing all inbound phone and email contacts; Address, resolve, and record any customer issues that arise pertain...
Up to $21 per hour - As a Customer Operations Associate you'll: Handle basic customer inquiries and issues via phone, email, or chat; Document and track customer interactions and resolutions; Adhere to established procedures and guidelines to maintain consistency and quality in work output; Escal...
Customer Service / Remote] - Anywhere in U.Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly...
Customer Service / Remote] - Anywhere in U.Up to $50K per year - As an Assessment Coordinator you'll: Help third parties via email, phone and other live support channels as they move through the assessment lifecycle; Serve as a diverse subject matter expert when it comes to explaining and evangel...
Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, vision & dental / 401k match / PTO - As a Customer Experience Associate you'll: Ensure customers receive a 'best in class' customer experience by answering product questions, through inbound calls, emails, chats; Proactively pr...
Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure c...
Customer Support / Remote] - Anywhere in U.Competitive pay / No phones - As a Chat Customer Service Rep you'll: Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy; Maintain a thorough understanding of the company's products and s...
Competitive pay / No phones - As a Chat Customer Service Rep you'll: Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy; Maintain a thorough understanding of the company's products and services to provide knowledgeable assistance...
