Medical Customer Service
22 days ago
Melville
Job DescriptionJob Title: Medical Customer Service Representative – Melville, NY ($20–$22/hr, Temp-to-Hire)Location: Melville, NYEmployment Type: Temp-to-HireCompensation: $20–$22 per hourIndustry: Healthcare / Medical ServicesAbout the Opportunity:A leading healthcare organization in Melville, NY is seeking a dedicated and compassionate Medical Customer Service Representative to join their growing team. This is a temp-to-hire opportunity offering competitive pay and the chance to make a meaningful impact in the lives of patients and providers.Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Assist patients, providers, and internal teams with inquiries related to medical services, billing, and appointments, • Accurately document interactions and maintain patient confidentiality, • Navigate healthcare systems and databases to retrieve and update patient information, • Resolve issues efficiently while maintaining a high level of customer satisfactionQualifications:, • Previous experience in a medical or healthcare setting is required, • Strong communication and interpersonal skills, • Ability to multitask and work in a fast-paced environment, • Proficiency in basic computer applications and data entry, • High school diploma or equivalentWhy You’ll Love This Role:, • Opportunity to transition into a permanent position with a respected healthcare provider, • Supportive team environment with training provided, • Make a difference by helping patients navigate their healthcare journeyHow to Apply:If you're passionate about healthcare and customer service, and you're ready to take the next step in your career, we want to hear from you. Submit your resume today to be considered for this rewarding opportunity. Pay Details: $20.00 to $22.00 per hour Search managed by: Gabrielle Hernandez Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.