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  • Automotive service advisor
    Automotive service advisor
    hace 2 meses
    $50000–$90000 anual
    Jornada completa
    Mineola

    Job Summary Join our dynamic automotive team as a dedicated Service Advisor, where your enthusiasm for cars and exceptional customer service skills will drive customer satisfaction and business success. In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring a seamless experience from vehicle drop-off to pickup. Your mechanical knowledge and sales acumen will help customers understand their vehicle’s needs while maximizing service opportunities. This position offers an exciting chance to grow within a fast-paced, customer-focused environment that values your automotive expertise and proactive approach. Duties • Greet customers warmly, listen attentively to their vehicle concerns, and accurately record service requests., • Provide detailed explanations of necessary repairs and maintenance services, utilizing estimating software and auto service management tools., • Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission diagnostics to enhance customer satisfaction and dealership revenue., • Prepare clear, detailed service estimates using computer-aided vehicle damage estimating systems and communicate these effectively to clients., • Coordinate with technicians to prioritize repairs, monitor progress, and ensure timely completion of all services., • Manage cash handling procedures accurately while processing payments and issuing receipts., • Maintain ongoing client communication throughout the service process, ensuring transparency and building trust., • Document all work performed in the dealership’s service writing system and follow up with customers post-service for feedback or additional needs. Skills • Proven experience as an automotive service advisor or in auto service management within a repair shop environment., • Strong mechanical knowledge with hands-on experience as a mechanic or service technician preferred., • Proficiency with estimating software, auto estimating tools., • Excellent customer service skills with the ability to communicate complex technical information clearly and professionally., • Ability to upsell services confidently while maintaining integrity and customer trust., • Knowledge of automotive diagnostics, collision repair processes, oil change procedures, brake repair, wheel alignments, suspension systems, shocks & struts, brake systems, transmissions, tire services, and other automotive repair specialties., • Experience with auto service writing software and familiarity with dealership operations is highly desirable., • Strong organizational skills with attention to detail in documentation and client communication., • Valid driver’s license with a clean driving record; ability to drive various vehicles safely. Join us in delivering exceptional automotive care by combining your technical expertise with outstanding customer engagement!

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  • Shift Leader
    Shift Leader
    hace 9 días
    $20–$23 por hora
    Jornada completa
    Manhattan, New York

    Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years. What You’ll Actually Do Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard Keep service running smoothly by managing pace, priorities, and execution across the floor Jump in on any station as needed, modeling strong performance and teamwork in real time Coach and support team members to elevate service, food quality, and operational standards Uphold food safety, accuracy, cleanliness, and organization throughout every shift Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments The Role is a Great Fit If You Have leadership or supervisory experience in restaurants, retail, or hospitalityCare deeply about hospitality, food quality, and operational excellenceEnjoy motivating others and building a positive team cultureStay organized, level-headed, and solutions-focused under pressureWant to grow into restaurant management and long-term leadership rolesTake pride in being accountable, dependable, and detail-oriented The Perks Tips (subject to location and role)Competitive wagesThis role is a key step toward Shift leader and Manager opportunitiesMedical, dental, and vision options for part-time and full-time team membersPaid vacation, wellness time, and parental leaveFree meal every shift401(k)Team Member Merch Shop - earn and buy custom Sweetgreen gear*Depending on eligibilityMinimum Requirements Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles1+ year of experience in a Shift Leader or Supervisor roleExperience in fast-paced environments - restaurant, retail, or hospitality Ability to coordinate multiple tasks while maintaining operational standards Ability to speak, read, write, and understand the primary language(s) of the work location Must be able to work at least 30 hours per week Must be 18 years of age or older Must be authorized to work in the United States

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