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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2. Train new staff members. 3. Evaluate employee performance. 4. Address employee concerns and conflicts. 5. Schedule staff. Customer Service 1. Ensure excellent customer service. 2. Handle customer complaints and feedback. 3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation. 2. Ensure food safety and sanitation practices. 3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering. 2. Control labor and operational costs. 3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits. 2. Monitor sales and revenue. 3. Control expenses. Requirements: • 2+ years of restaurant experience. • Supervisory or management experience. • Food safety certification. • Basic math skills. • Excellent communication and leadership skills. Skills: • Leadership and teamwork. • Time management and organization. • Conflict resolution and customer service. • Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment. • Standing for long periods, lifting heavy objects. • Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback. • Employee performance and development. • Food quality and safety. • Sales and revenue growth. • Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development. • Assist with marketing and promotional activities. • Attend management meetings.