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  • Mgr, Ops, Customer Service
    Mgr, Ops, Customer Service
    2 hours ago
    Full-time
    Astoria, Queens

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Annual Hiring Range/Hourly Rate: • $85,000-$90,000 Benefits • Paid time off, • 401k, with company match, • Company sponsored life insurance, • Medical, dental, vision plans, • Voluntary short-term/long-term disability insurance, • Voluntary life, accident, and hospital plans, • Employee Assistance Program, • Commuter benefits, • Employee Discounts, • Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations, • Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines., • Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits., • Ensures supply chain/purchasing has current up to date data and support purchasing requirements., • Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice., • Communicates the customer goals and represents the customer interests to the local GGI team., • Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval., • Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis., • Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.)., • Owner of T-minus schedule to facilitate changes and bringing all departments together for success., • Maintains a professional appearance at all times. Treats the customer with dignity and respect. Internal & External Communication • Daily reconciliation of delays and communications need activities as required., • Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis., • Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility), • Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise., • Weekly inventory status checks. SR, • Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management • Ensures customer inventory sheet to be current and up to date par levels., • Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR, • Provides customer feedback to help customer reduce costs through inventory management., • Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR, • Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality • Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety)., • Compares FACs against goals., • Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management • Conducts weekly documented billing checks to ensure items billed., • Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets • Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM, • Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR **Qualifications Education: • High School Diploma or GED required, • Associates degree or degree from a 4 year university or college is preferred Work Experience: • Proven Account Management skills required in order to create, maintain, and enhance customer relationships, • Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) • Extremely detail oriented, • Technical and analytical competence (understands software, hardware, networks, etc.), • Motivated, goal oriented, and persistent, • High level of initiative and works well in a fast paced, team environment, • Handles stressful situations and deadline pressures well, • Plans and carries out responsibilities with minimal direction, • Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:, • Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool., • United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info), • American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS & Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process., • British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change, • Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ. Language / Communication Skills: • Excellent written and oral communication skills, • Bilingual is a plus. **Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) **Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit **gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus **Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of *Excellence, Passion, Responsibility* and Respect**. To demonstrate these Values, we expect to observe the following from everyone: *Excellence* • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. *Passion* • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. *Responsibility* • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. *Respect* • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and To be considered for this position, please submit your application by 07/23/2026. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/10/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • 8/12 HIRING EVENT. FRONT END MANAGER (UP TO $27)
    8/12 HIRING EVENT. FRONT END MANAGER (UP TO $27)
    2 hours ago
    $24–$27 hourly
    Full-time
    Manhattan, New York

    Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities As the Front-End Department Manager, you are a key player in overseeing and managing all aspects of the cashier department including but not limited to; department profitability, assisting our guests with urgency and leading the team to successfully drive business/sales. Our guest is the heart of our business. As the Front-End Department Manager, you will be responsible for providing every guest with an exceptional shopping experience, listening and responding to their needs and being the subject matter expert of your department. All Front-End Department Managers are required to be hospitality driven, display positive energy, be dependable, possess basic math skills and excellent communication skills. • Protection of company assets., • Ensure compliance to company policies and procedures including proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides and any other transactions requiring head cashier/management, • Always maintain possession of the register key while on duty. Including throughout the entirety of all transactions that include the use of the key and code authorization., • Must take full responsibility, and knowledgeable of all transactions that require key holder involvement including but not limited to voids, refunds of any type, and associate discounts., • Observe transactions requiring override in their entirety (including voids, refunds, associate discounts) for accuracy and proper procedure., • Timely communication to store management of all issues., • Be cognizant to all front-end associate discrepancies including frequent/patterned or multiple voids, register discrepancies, cash shortage/overage and communicate to management immediately., • Training and supervision of all front-end associates on all front-end policies and procedures., • Establish and maintain a professional environment, ensuring the best possible experience for customers and associates., • Scheduling to ensure proper coverage at the front end (including proper daily break coverage), • Maintain neat, clean, organized, and safe front end area., • Returns and credits are handled daily according to company procedures., • Duties assigned by Manager on Duty., • Drive guest engagement programs to meet and exceed the Ultimate Gourmet Experience., • Exhibit professionalism when handling all guest relations. Including effective service recovery when needed., • Direct and supervise all front end and assigned department activities including but not limited to; monitoring guest traffic, and service level, coordinate and implement front end and service program, ensure cleanliness, overall safety of Front End, monitor inventory, order Front End supplies., • Establish and maintain a professional environment, ensuring the best possible experience for guests and associates., • Assist with interviewing and hiring of department/store associates., • Monitor overall department performance. Communicate to management when employment status changes are warranted and/or corrective actions., • Drive results through motivation, team building and follow up of staff members. Minimum Requirements: • Minimum of 3 years’ experience managing a front-end/cashier department in a grocery store environment., • Flexibility schedule including nights, weekends and holidays., • Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds., • Ability to work in a temperature-controlled environment., • Ability to show initiative, work with limited supervision, and are self-motivated., • Ability to hire, train, inspire and develop a team., • Team builder and brand ambassador., • Excellent interpersonal communication and organizational skills., • Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision/ Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

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  • Truck Driver
    Truck Driver
    4 hours ago
    $18 hourly
    Full-time
    Mott Haven, The Bronx

    About FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else. We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. Why Drive with FreshDirect? We’re not just hiring drivers — we’re building a team. At FreshDirect we put safety first, growth at the center, and people above all else— it’s about your future. Here’s what makes us different: • Earn More – $18.00/hour + $2,000 sign-on bonus: A compensation package designed to reward your effort: performance incentives, overtime pay, and referral bonuses., • Earn Tips on eligibles routes: Eligible routes come with the added benefit of customer tips, allowing you to boost your earnings while providing excellent service., • Benefits – Paid time off to recharge when you need it and Health Benefits after 90 days., • Independence: The freedom of making real-time decision-making, and self-driven success., • Easy Commute – Free 24-hour shuttle between Bronx HQ & subway line., • Fuel Up On-Site – Food-court–style cafeteria with grab-and-go options —*Perfect for pre-route prep or post-shift breaks.*, • Employee Market – 50% off FreshDirect marketplace essentials + 20% discount at FreshDirect.com., • Expected Hours: Up to 40 hours per week, • Shifts: Up to 10 hours per day, • Work Location: In person Duties and Responsibilities As a Route Driver with FreshDirect, you’ll play a key role in ensuring orders are delivered promptly and accurately — making a difference every day in the New York area. · · Operate Company Vehicles Safely: Drive a company vehicle responsibly, following all local, state, and federal driving regulations as well as company policies. · · Deliver Packages Efficiently and On Time: Load and unload packages with care, ensuring prompt and accurate deliveries to customers. · · Keep Vehicles Clean and Ready: Keep the delivery van clean, organized, and fueled to support uninterrupted operations. · · Drive-in All-Weather Conditions: Safely operate vehicles and complete routes in various weather conditions. · · Provide Exceptional Customer Service: Always represent FreshDirect with professionalism and a positive attitude. Deliver outstanding service, ensuring customer satisfaction even in demanding situations. Qualifications: • 2 years of recent commercial truck driving experience., • Valid NY driver’s license (non-CDL). Commercial Driver’s License (CDL) is not required., • Safe driving record: = 3 points, = 1 accident, minimal suspensions., • Must be able to communicate effectively in English, both verbally and in writing., • Flexible working weekends, holidays, mornings, or evenings., • Comfortable using smartphones for GPS, routing & communication., • Strong commitment to *Safety, Reliability, and Customer Satisfaction*. Why Join FreshDirect? · Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most. · Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being. · Future-Ready Finances: Build your future with our 401(k) plan and gain peace of mind with life insurance benefits. · Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute. · Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges. · Exclusive Perks: · Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer. Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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  • Peer Specialist
    Peer Specialist
    8 hours ago
    $21.63–$24.04 hourly
    Full-time
    Manhattan, New York

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. Job summary: Experienced Peer Specialist to work on a newly funded innovative Care Transition team that serves participants transitioning to the community from a higher level of care. As a member of the Pathway Home multi-disciplinary team the Peer Specialist position will work under the supervision of the Team Leader. The role will involve facilitating transition from one level of care to the community by addressing the preparatory needs of participants in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through team and individual work in the community. The team will follow individuals into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The Peer Specialist engages participants in peer-based services to identify and overcome barriers to community integration, utilizing a peer relationship to foster connection, trust, understanding and validation with community providers and supports. The role will require on call coverage and a willingness to work flexible hours. Job Responsibilities: • Engagement beginning from referring location with involvement in transition planning, including a needs assessment of community transition supports essential to stabilizing the participant;, • Individual sessions with participants emphasizing prevention and preparing for independent community living and the promotion of optimum mental and emotional health. May require helping participants deal with issues associated with but not limited to family and social relationships; stress and symptom management; activities of daily living; medication management; and housing readiness;, • Provide intensive emotional and practical support to participants as they transition back into their communities and into a supportive housing and/or living environment;, • Work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability to obtain, manage, and retain supportive housing;, • Assist and instruct participants in attending to daily living skills such as personal hygiene, grooming and laundry, nutrition/meal preparation, budgeting, and socialization tasks and skills needed to successfully live and work in the community environments of their choice and also in maintaining a safe living environment;, • Foster and maintain cooperative and collaborative relationships with community providers and network members to facilitate connections or re-connections to services and supports;, • Community navigation including accompanying to first behavioral health and medical appointment, travel training, reengagement in community care, referral to services with ability to identify and address potential services and barriers to obtain and maintain such services;, • Establish collaborative working relationships with referring treatment teams and other partners and plan with them for appropriate discharges for participants;, • Advocate with and for program participants to achieve personal goals and address barriers such as fear, stigma and communication disparities with community providers and supports;, • Provide on-call after hour crisis intervention services when needed to participants and their support network, including respite referrals and other diversion and stabilization services;, • Attend and participate in team meetings and supervisory sessions;, • Develop short-term person-centered treatment plans to assist participant towards achieving their goals;, • Monitor and record participant’s progress and modify plan according to needs and preference;, • Perform various needs assessment for essential ongoing community integration and support;, • Timely and accurate documentation of participant information within Health Information Technology platform, • Comply with all required in-service training and staff development;, • Perform other related duties as assigned; Essential Knowledge, Skills and Abilities: · Knowledge of Behavioral Health systems, Mental health legislation and regulations, and health conditions ·Ability to manage multiple projects and ask for help when needed ·Ability to participate on a team to accomplish tasks ·Serves as a role model to staff and stakeholders ·Ability to work with all stakeholders: participants, network, families, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences ·Knowledge of treatment, rehabilitation, and community support programs as they relate to members and their families ·Knowledge of techniques for identifying risk, including crisis management techniques Minimum Education and Experience Requirements: Minimum High School Diploma or equivalent or higher. New York State Certified Peer Specialist preferred or required Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless. Past or current participant of behavioral health, substance services or homeless services preferred.

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  • Truck Driver
    Truck Driver
    6 hours ago
    $17 hourly
    Full-time
    Hackensack

    About FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else. We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. The New Jersey Route Driver is responsible for providing efficient and safe delivery of boxes to our customers within the NJ Area. A driver operates a refrigerated truck and also operates a hand truck to assist when making deliveries. Our drivers deliver orders to the appropriate destination within a scheduled time. They are expected to provide professional customer service and timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products. Responsibilities and Working Conditions: • Provide an efficient and safe delivery of boxes to our depots within the NJ area, • Operates a refrigerated truck and also operates a hand truck to assist when making deliveries, • Deliver orders to the appropriate destination within a scheduled time, • Provide professional customer service, • Provide timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products, • Must be able to lift 50 pounds., • In a workday: standing/walking 6-10 hours or more, • Hand use: single grasping, fine manipulation, pushing and pulling, • Work requires the following motions: bending, twisting, squatting and reaching, • Exposure to FDA approved cleaning chemicals, loud noises, flashing lights, • Constant exposure to temperatures: <-10 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), • Ability to work in a wet and cold environment, • Ability to work a flexible schedule including nights, weekends, and holidays as needed, • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery, • Ability to work in other areas of the business as needed Qualifications: • Must embody and demonstrate company values and culture, • A minimum of 2 years of RECENT commercial truck driving experience, • No degree required, • Ability to clearly communicate and read in English, • Must be able to work weekends (Saturday & Sunday) and Holidays, • Must be able to work a flexible shift (mornings and/or evenings), • Ability to complete all basic and recurring training, • Must be able to deliver orders up to 50 lbs in weight to the appropriate destination within a scheduled time [this may include walking up or down several flights of stairs], • Must be comfortable interacting with customers, • Must have a strong commitment to customer service and safe, • Comfort /familiarity with basic smartphone operations, • Ability to utilize smartphones for two-way communication with our Operations Team, • Must embody and demonstrate company values and culture, • 21 years of age or older, • Must have a valid NY, NJ, CT driver license, • Ability to prioritize and make decisions independently, • Ability to navigate a route successfully & independently, • 3 points or less on a motor vehicle report, • No suspensions within the past 12 months and no more than 1 suspension in the past 3 years, • No more than 1 accident in the past three years, • Cannot have more than 3 moving violations within the past 3 years Why Join FreshDirect? · Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most. · Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being. · Future-Ready Finances: Build your future with our 401(k) plan and gain peace of mind with life insurance benefits. · Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute. · Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges. Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer. Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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  • Front Desk Secretary / Spa Receptionist
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    Front Desk Secretary / Spa Receptionist
    15 hours ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

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  • Produce Associate ($18-$20)
    Produce Associate ($18-$20)
    22 hours ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Produce team, our team members must take pride in having a vast knowledge of our produce items. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: • Help department to maximize sales by providing exceptional guest service., • Ability to increase sales by suggestively selling products to every guest., • Unload products from truck, break down pallets, take in deliveries, and separate produce for sales floor, and cooler., • Process and/or wraps produce items prior to filling displays., • Basic knife skills., • Responsible for product rotation, facing, restocking, culling, product displays., • Adhere to all DOH, DOA and OSHA standards. Handle chemicals (spectrum veggie wash and sanitize solution)., • Follow, maintain and perform safety and sanitation procedures; throughout all shifts., • Communicate effectively with peers and management., • Always maintain professionalism and treat everyone with respect and courtesy., • Must always be guest focus and forward facing., • Adhere to all assigned duties by management team. Minimum Requirements • Minimum of 6 months to 1 year with food handling, guest service and sales experience., • Exceptional guest service, organization, and merchandizing skills., • Ability to retain product knowledge., • Ability to act with a sense of urgency and remain productive in a fast-paced environment., • Must possess problem solving skills., • Empowered team player willing to assist fellow associates. Additional Requirements: • Report to work at the scheduled time, neatly groomed, and the in the correct uniform, • The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20–75 pounds., • The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures, • Ability to work within temperature-controlled environments, • Handling and controlling cleaning supplies, • Maintain a clean and safe environment by following Citarella and DOA standards, • Ability to work a flexible schedule including nights, weekends and holidays, • Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

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  • Substitute Daycare Assistant (Per Diem)
    Substitute Daycare Assistant (Per Diem)
    5 days ago
    $25–$30 hourly
    Part-time
    Woodside, Queens

    This position is for a Per-Diem Daycare substitute assistant* This a Home Based Licensed Group Family Daycare located in Woodside, Queens. We are seeking to hire a Daycare Substitute Assistant. The ideal candidate must be willing to provide child care to infants and toddlers as needed per-diem (based on the attendance/ratio of the children present) in the event additional coverage is needed within the program; commit to overseeing the daily functions of the program, provide a loving and professional environment, while providing leadership experience to both our children and parents. Responsibilities: • Monitor and play with children to ensure safety., • Ensure safety and oversight of all children at all times, • Keep the facility clean and well maintained., • Adhere to local and state child care laws and regulations., • Adhere to company policies and procedures., • Maintain the security of all records associated with the daycare, • Personal care to include diaper changing, toileting, meal preparation, etc., • Maintain cleanliness of toys, mats, tables and chairs, bathroom, sweeping, washing dishes, etc ., • Perform other duties as assigned by Program Provider, • Maintain and upkeep trainings as required by Office of Children and Family Services (OCFS), • Be able to provide care and oversight from 8:00 am - 4:00 pm or 8:30 am -4:30 pm Monday-Friday as needed on a per-diem basis (on-call). Please be advised, due to mandated ratios regulations by Department of Health, this may change. MUST BE WILLING TO OBTAIN THE FOLLOWING WITH NO EXCEPTIONS: · Fingerprinting · A Current Medical and Immunization Records (due annually) · State Central Register (SCR) Clearance · First Aid and CPR Certification (Provided by the program upon hiring) · Provide 2 Professional or personal References *2 or more years of childcare experience is required. * As per Department of Health Regulation; candidates must be 18 years or older to provide childcare The ability to transfer from substitute to a regularly scheduled part time assistant is possible Please note: the program is located on the third floor of an apartment building; there is no elevator; the ideal candidate must be comfortable with walking stairs. Qualifications • Toddler care experience, • Infant care experience, • 2 years of childcare experience minimum Requirements Two or more years of childcare experience needed Ability to pass the SCR background check during employment is required ITIN or Social Security Number is required to complete the SCR Background check Annual Medical Examination Two references (Two Personal or Two Professional or One Personal and One Professional Reference). Job Type: Contract Work Location: In person

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  • Middle School After School Group Leader
    Middle School After School Group Leader
    5 days ago
    $18 hourly
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Middle School serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. School in the Square Middle serves the Washington Heights and Inwood communities where they support their students, families, and educators to support and celebrate each other's success. They specialize in personalized learning, real world lessons, democratic living, and setting students up for success through strategic advisory, academic perseverance, SEL Learning, college prep, and many other community-unique support systems. P.S. 187 Hudson Cliffs services grades K-8th Grade. Opened since 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. Columbia Secondary School is a Science, Technology, Engineering, and Mathematics (STEM) focused public school that serves students in the sixth through tenth grades. The program is focused on leadership, STEM, Social-Emotional Learning, community service, and academics. Students engage in weekly hikes, gardening initiatives, STEM activities, job shadowing, and college readiness programs. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $18 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $18 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6pm (15-20 hours per week) with room for flexibility., • School in the Square is Monday-Friday from 2:30 pm – 6:30 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse 6th-8th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Middle School (6th- 8th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model., • CPR certified., • Teaching Artist- Must have background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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  • Project Manager
    Project Manager
    1 month ago
    Full-time
    Manhattan, New York

    Project Manager (Facade) Founded in 1987, RAND Engineering & Architecture, DPC is an employee-owned 115+ person Manhattan-based firm that designs, specifies, and administers restoration, upgrade, and adaptive re-use programs on behalf of owners, managers, and co-op and condo boards. We are currently seeking a [title] for our [Team] department. Candidate should be self-motivated, energetic, organized and a team player. Life at RAND As an employee-owned business, at RAND, we believe great work starts with great people—and we take care of ours. Our comprehensive benefits package is designed to support you both professionally and personally, including: • Medical, dental, and company-sponsored vision coverage, • 401(k) with company match to invest in your future, • Long-term disability and life insurance, • Transit and parking benefits for easy commuting, • On-site exercise room and wellness perks like yoga classes, • Ongoing professional development and career growth opportunities, • Employee referral incentives, • A RAND Certified Project Management Program, • A vibrant culture with team events, celebrations, and yes—great holiday parties And we’re not the only ones who think RAND is a great place to work— We’ve been named one of Crain’s New York Business Top 100 Places to Work in NYC 14 times (including 2025). Come see why. Responsibilities include but are not limited to:  Ability to successfully manage various project types including facade & roofing and FISP projects  Execute and/or assist on multiple projects in all project phases, including Investigation, Budget Estimating, Contract Document Preparation, Bidding, Analysis and Negotiation, Municipal Filing, Construction Administration, and Close-out within project budget  Manage projects of medium to large scale scope and work under direct supervision. Ability to follow directions and support standards of operations. Responsible for the coordination of all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects.  Coordinate Architects, Engineers and Designers to maintain quality of assigned project with strong problem solving and organizational skills.  Conduct design problem solving, documentation and field observations for small projects independently with input from senior team members. Prepare project documents, including but not limited to; meeting minutes, field reports, investigation reports, cost estimates, and project timelines.  Sustain positive client relationships. Attend meetings with clients, contractors, and consultants at regular intervals. Attend meetings with Engineers and consultants. Ensure project workplans are being adhered to. Proactively communicate any issues to Project Architect, Project Engineer, Sr. Project Manager and/or Team Leader  Anticipate and trouble-shoot project-specific problems and participate in developing and implementing solutions.  Keep current on building codes governing New York City. Awareness of historic building codes.  A Project Associate can expect to be “in field” between 25% - 75% of their time during any given week Requirements: . Bachelors or Masters in Architecture or Civil Engineering • 5+ years’ experience, • Must be able to manage individual workload, negotiate competing priorities, understand common construction, exhibit curiosity for existing building infrastructures, • New York experience is required., • Excellent written and verbal communication skills., • Demonstrate mastery in: estimating, scheduling, budgeting/cost control, construction observation, client relationship, interpersonal skills. -Proficient in Microsoft Office, and AutoCAD • Strong interpersonal communication, organization and leadership skills, as well as ability to train others and monitor their work for quality and completeness. The pay range for this role is: 80,000 - 95,000 USD per year (Office)

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  • Elementary After School Group Leader
    Elementary After School Group Leader
    7 days ago
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Elementary serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. P.S. 187 Hudson Cliffs services grades K-8th Grade. Established in 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. P.S. 178 The Professor Juan Bosch School is an unzoned K–5 public school in Upper Manhattan serving a close-knit and diverse community of learners. The school offers Dual Language instruction and inclusive programming, including an ASD Nest Program, and is grounded in the values of nurture, community, and academic rigor. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $18 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $18 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse Kindergarten- 5th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS AND EXPERIENCE: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Elementary (K- 5th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model, • CPR certified., • Teaching Artist - Background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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