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  • Care Manager Mandarin or Cantonese Speaking
    Care Manager Mandarin or Cantonese Speaking
    hace 4 días
    $45000–$55000 anual
    Jornada completa
    Manhattan, New York

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in our Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Mandarin is required, Cantonese is a plus., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Receptionist
    Receptionist
    hace 12 días
    $17–$19 por hora
    Jornada completa
    Flushing, Queens

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy, • Requirements, • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology,or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus, • Schedule & Compensation, • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm) Compensation: Competitive hourly rate based on experience, plus potential performance bonuses

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 16 días
    $18–$21 por hora
    Jornada completa
    Greenpoint, Brooklyn

    We are a well-established and esteemed doctor's office dedicated to providing exceptional healthcare services to our patients. Our team is comprised of passionate professionals committed to delivering top-notch medical care in a friendly and supportive environment. We are currently seeking a Front Desk Receptionist to join our team and play a pivotal role in ensuring smooth operations and exceptional patient experiences. Job Description: As our Front Desk Receptionist, you will be the face of our practice, responsible for providing outstanding customer service and administrative support to patients, visitors, and staff. Your primary responsibilities will include: • Greeting patients and visitors with a warm and welcoming demeanor., • Answering phone calls, scheduling appointments, and managing the appointment calendar., • Verifying patient information and insurance coverage., • Collecting patient co-payments and processing payments., • Managing patient medical records and ensuring confidentiality., • Assisting patients with inquiries and providing information about our services., • Coordinating with medical staff to ensure efficient patient flow., • Performing general administrative tasks such as filing, faxing, and data entry., • Maintaining cleanliness and organization at the front desk area. Requirements: We are looking for candidates who possess the following qualifications: • Previous experience in a medical office or similar healthcare setting is preferred., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Proficiency in using computer systems and basic office software., • Ability to maintain composure in fast-paced and high-pressure situations., • Attention to detail and a commitment to accuracy., • Knowledge of medical terminology and insurance procedures is a plus., • A positive attitude and a passion for providing exceptional customer service. Join our team and become an integral part of our mission to enhance the health and well-being of our community!

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