Office & Admin jobs in Midtown West, New York, New YorkCreate job alertsFull-time

Office AssistantFull time $16.00 - $25.00 an hour 15 West 47th Street, New York, NY, USA Hello We are a wholesale Diamonds company of 47th street looking for an office assistant + Runner. This is a starting position, a position in which you have the potential to grow and learn something entirely new. • Runner / messenger, • processing all returns in and out, • managing petty cash, • managing office stationary supply, • Answering the phone, Professional client interactions and greetings, • sales assistant, • Ability to multi-task and maintain a level of professionalism in a quick pace environment and ability to prioritize projects, • Have to have Proficiency in Microsoft Office,, • Adaptable; adjust and prioritize last-minute changes, • Committed to getting the job done, • A demonstrable desire to develop new skills and enhance existing skills, • Running errands, • Dependable -- more reliable than spontaneous, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Employee discount

About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

Office Maintenance: • Stock kitchen and office supplies, load/unload dishwasher, manage restocking (e.g., paper towels, snacks)., • Tidy and clean the office; assist in receiving/sending mail., • Reception duties, • Conference room setup (keep rooms stocked, accept invites, and manage calendars for events)., • Tracking office supplies, placing orders, and maintaining logs., • Answer and transfer phone calls; handle FedEx labels, couriers, and vendor communications., • High proficiency in:, • Microsoft Office Suite: Excel, Outlook, Teams, OneNote., • Hours: 7:30AM - 4:30PM (some flexibility)., • Professional, presentable, hardworking, and detail-oriented., • Willing to go above and beyond; proactive "go-getter" mentality., • Strong communicator; must facilitate interactions with vendors, couriers, and office staff.