Retail manager jobs in Brooklyn, New York, NYCreate job alerts

What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: - Barista Job Responsibilities and Duties - Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers - Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc.) - Accurately take customer orders including all preferences - Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow - Make product recommendations, highlight various brewing methods and upsell other menu items - Receive and take payments (cash, card, mobile) - Provide and package menu items for either on premise consumption or take-out - Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution - Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary - Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean - Follow all health and safety guidelines and procedures - Provide customer feedback and response to new menu items to store management - Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items Barista Job Requirements - Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience - Positive, customer-friendly attitude with strong interpersonal communication skills - Obsessed with product quality and delivering outstanding customer service - Self-motivated and trustworthy, able to work with minimal supervision - Strong client-facing, interpersonal communication skills - Team player; always open to helping colleagues - Strong attention to detail - Ability to meet regular, consistent and punctual attendance schedules - Flexibility to work different shifts as needed - High school diploma or bachelor degree - Fluent in English. - Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies - Follow all the rolls and policies of the coffee shop - Familiarity with coffee brewing and tea preparation equipment preferred - Prior barista or related training a plus - Positive prior work experience references

What job are we baking: We are looking for Counter Staff to join our retail bakery team. Must have a passion for building relationships, delivering a great customer experience, and willingness to learn. This role will report to the Team Leader/General Manager and partner with the Shift Lead. Your bakery duties: Provides a warm, welcoming, and informative experience to all customers Bakes signature cookies and creates specialty drinks to high standards Responds courteously and timely to customer feedback Maintains a high-level of cleanliness in the bakery Provides scheduling flexibility according to business needs Your main ingredients: Strong interpersonal skills and ability to build relationships Strong communication skills, open to feedback, and takes action Ability to learn and utilize technology Ability to navigate a bakery, stockroom, office, and lift up to 30 lbs., with or without reasonable accommodation 18 years of age or older Interest in being a baker or barista a plus! Benefits: Opportunity for career growth! Chip City is growing rapidly and opening new stores A free Chip City cookie & beverage each shift 50% Off employee discount Hourly Rate: $16.00 - $17.00

Job Title: Lifeline Phone Service Sales Agent Job Overview: The Lifeline Phone Service Sales Agent is responsible for promoting and enrolling eligible customers into the Lifeline Assistance program, which provides discounted or free phone services to low-income individuals. The agent will interact with potential customers to explain the benefits of the program, determine eligibility, and facilitate the enrollment process. This role requires excellent communication skills, a strong understanding of the Lifeline program, and the ability to work in a target-driven environment. Key Responsibilities: 1. Sales and Customer Engagement: - Actively reach out to potential customers through various channels (in-person, phone calls, events, etc.) to explain the benefits of the Lifeline program.   - Conduct needs assessments to determine customer eligibility for the Lifeline program.   - Guide customers through the enrollment process, ensuring all necessary documentation is collected and verified.   - Follow up with customers to ensure successful activation of their Lifeline services. 2. Program Knowledge: - Maintain up-to-date knowledge of the Lifeline Assistance program, including eligibility requirements, benefits, and regulations.   - Stay informed about any changes or updates to the program and communicate these effectively to customers.   - Provide accurate information to customers about the program, answering any questions they may have. 3. Compliance and Documentation: - Ensure all sales activities comply with federal and state regulations governing the Lifeline program.   - Accurately document customer interactions and maintain records of all enrollments.   - Report any issues or concerns related to compliance to the appropriate management team. 4. Target Achievement: - Meet or exceed monthly sales targets and quotas set by the company.   - Develop and implement strategies to improve sales performance and customer satisfaction.   - Participate in training sessions and team meetings to enhance sales techniques and product knowledge. 5. Customer Service: - Provide exceptional customer service, addressing any customer concerns or issues promptly and professionally.   - Assist customers with troubleshooting any issues related to their Lifeline service.   - Build and maintain positive relationships with customers to encourage word-of-mouth referrals. Qualifications: - Proven experience in sales, customer service, or a related field. - Strong communication and interpersonal skills. - Ability to work independently and manage time effectively. - Basic computer skills, including familiarity with CRM software and Microsoft Office. - Knowledge of the Lifeline Assistance program is a plus but not required. Working Conditions: - This role may require travel to various locations to meet with potential customers. - Ability to work flexible hours, including evenings and weekends, to meet customer needs. - The position may involve working in various environments, including community events, retail locations, or outdoor settings. Compensation: - Competitive base salary with commission-based incentives. - Opportunities for professional growth and advancement within the company. Additional Information: - This role is crucial in helping low-income individuals gain access to essential phone services, contributing to the community and improving lives. - Training on the Lifeline program and sales techniques will be provided.

Responsibilities: Consulting with clients on stylistic options for their hair. Listening to clients' needs to determine their preferences. Describing different hair care products and their benefits. Shampooing, cutting, coloring, and highlighting hair. Offering manicure, pedicure, waxing, and facial services. Performing scalp treatments. Acting as salespersons to sell clients hair care retail products. Building a personal relationship with clients to ensure return visits. Adhering to salon safety and cleanliness standards. Managing bookings and welcoming clients into the store. Keeping updated on hairstyle trends and styling methods. Hair Stylist Requirements: High school graduation or GED completion. Licensing from a cosmetology school. Previous experience as a hair stylist or colorist. A wide pallet of styling and coloring techniques. Proficiency with hot irons, curlers, and blow-dryers. Excellent interpersonal skills. Good verbal communication. Physical stamina. Creative mindset and a good eye for design.