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About Phipps Neighborhoods: At Phipps Neighborhoods, we create safe, inclusive spaces where community members access education, career, and economic opportunities to succeed at school and work, raise healthy families and build thriving communities. Position Summary: Under the supervision of the Outreach Coordinator, the Part-time Outreach Specialist is responsible for supporting the Workforce Department in achieving outreach and enrollment goals for all programs including SYEP, WLG, OY, CNH, CWE, and T2C. The role will focus on content creation and implementation for our social media platforms. Duties & Responsibilities: Participate in the development and implementation of online marketing strategy. Optimize Workforce program exposure through social media platforms (Instagram, LinkedIn, TikTok, Facebook, and X [formerly Twitter]). Savvy in curating content on Canva platform and using the web-based program’s features. Collaborate with the Outreach Coordinator and Phipps Neighborhoods Marketing team in identifying gaps in Outreach and Marketing efforts. Create innovative ideas to promote the Phipps Neighborhoods brand and Workforce programs. Manage and update the Salesforce database; track and analyze the effectiveness of your outreach. Disseminate flyers to community-based organizations, community centers, libraries, high schools, etc. Facilitate programmatic info sessions to partners and potential candidates. Cultivate relationships with hard-to-recruit youth and young adults in the community. Responsible for collecting, reviewing and assisting participants with the completion of the application process at the intake site. Perform any tasks deemed necessary by the supervisor. Qualifications: High School Diploma or High School Equivalency At least 2 years of relevant marketing experience Strong interpersonal skills Have knowledge of using current social media platforms Public speaking & relationship building skills Ability to communicate with a variety of different stakeholders Able to work independently and with a team Sense of humor Willingness to travel to perform responsibilities Physical Demands: The employee must regularly lift and/or move up to 10 lbs. and occasionally lift up to 25 lbs. lifting and transporting of moderately heavy objects, such as outreach tables, chairs and boxes of outreach materials. Employee will occasionally be required to attend outdoor
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person