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Network Analyst Job Number: 25-04684 Want to be part of the Energy Industry? ECLARO is looking for a Network Analyst for our client in White Plains, NY. ECLARO's Client is America's largest state power organization and is a national leader in energy efficiency and clean energy technology. If you’re up to the challenge, then take a chance at this rewarding opportunity! Project Overview: IT Network Services team has several Digitization projects and work efforts in 2023 including, but not limited to: Digital Worker Connect (DW Connect) Communications Back Bone Project Core IT infrastructure LEM Client Cloud migration activities Upgrade Operations Turrets & Call manager BAU activities including the IT Switch Refresh and Patch management. Pay Rate: $55.00 - $60.00/Hour Responsibilities: Provides technical expertise at the highest level. Responsible for high and low level network planning, design and optimization. Develop strategies and directions for network solutions using current and emerging technologies. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the Corporate Network. Translate business requirements into network or process designs. Plan and recommend network hardware, systems management software and architecture. Builds, configures, and maintains network switches, routers, load balancers and various voice appliances. Monitors network performance, ensures capacity planning is performed and is proactive in assessing and making recommendations for improvement. Applies continuous improvement techniques to ensure the network infrastructure attains maximum performance, security and availability. Must ensure that the network environment maintains appropriate recovery, and redundancy issues are addressed. Is able to appropriately prioritize network faults, then diagnose and resolve problems in the shortest possible time all while under pressure from the various other impacted business groups. Provide design, implementation, and operational support for the Client Cisco VoIP telephony systems. Coordinate with sites to provide technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances. Develops and follows procedures to handle network fault events. Perform system-wide/cross functional team management. Plan and manage small to large scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network related issues. Required Skills: Competent in networks, firewalls, routers, load balancers, Microsoft Windows, and Linux Operating System environments. Good knowledge of Cisco CUCM and VoIP administration and maintenance. Good knowledge of F5 LTM Load Balancer administration and maintenance. Expert knowledge of AWS and Azure Cloud networking components. Expert Knowledge of CISCO WLC environment including 5500,2504,9800 WLC Expert knowledge in design and implementation of highly complex networks. Expert knowledge of Cisco IOS, Nexus OS, Cisco switches, and routers. Expert knowledge of WANs, LANs, Internet, Intranets, and protocols. Expert knowledge of network standards and best practices found throughout both the public and private sectors. Must be able to understand the risks of network maintenance outages, and the consequences of such action. Must keep abreast of technological changes in the network and videoconferencing arena, and stay technically focused while being challenged with staffing and personnel related issues. If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Eileen Sares esares@eclaro.com 646-755-9301 Eileen Sares | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Docusign Analyst Job Number: 26-00874 Want to be part of the Energy Industry? ECLARO is looking for a Docusign Analyst for our client in White Plains, NY. ECLARO's Client is America's largest state power organization and is a national leader in energy efficiency and clean energy technology. If you're up to the challenge, then take a chance at this rewarding opportunity! Project Overview: The Docusign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing day-to-day functional and technical support for Docusign CLM and related contract lifecycle management technologies. This role will serve as a key liaison between business users, IT, and external partners to ensure the CLM platform is stable, efficient, and continuously improved Responsibilities: Provide daily support and triage for Docusign CLM, including issue identification, troubleshooting, root-cause analysis, and resolution. Partner with business users to understand CLM workflow needs, configuration requests, and enhancement opportunities. Maintain and update CLM templates, workflows, routing logic, fields, rules, clause libraries, and document generation components. Develop and deliver comprehensive end-user training for Docusign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units. Manage and prioritize enhancement requests, defects, and optimization initiatives; coordinate with technical teams as needed. Perform system administration activities such as user provisioning, permission updates, roles, groups, and system configurations. Support release management, regression testing, and validation of CLM updates or new functionality. Monitor platform health, performance, integrations, and data quality; escalate risks or systemic issues proactively. Collaborate with cross-functional teams (Legal, Procurement, IT, Project Management, and EPMO) to align CLM processes with enterprise standards. Document processes, SOPs, training materials, and knowledge articles to support user adoption and operational continuity. Contribute to continuous improvement efforts across the broader EPMO Enterprise Business Systems portfolio. Required Qualifications: Strong experience with Contract Lifecycle Management (CLM) platforms. Experience with Docusign CLM strongly preferred. Familiarity with related technologies such as Docusign eSignature, workflow automation platforms, document generation tools, and integration frameworks. Ability to analyze complex business processes and translate them into system requirements and configuration. Solid understanding of workflow design, rules engines, approval logic, and metadata structures. Experience supporting enterprise systems, including troubleshooting, testing, and change control. Excellent communication skills and ability to work collaboratively across technical and non-technical teams. Strong organizational skills, with the ability to manage multiple concurrent tasks in a fast-paced environment. If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Natasha Zarbo Natasha.Zarbo@eclaro.com 646-695-2914 Natasha Zarbo | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Duration: 12 months contract (with possible extension) Job Functions & Responsibilities: The Contingent worker will be expected to deliver the following activities over the course of the engagement : Requirements Elicitation, Analysis, and Management Facilitate sessions with stakeholders to gather business, functional, and non functional requirements. Document requirements as BRDs, user stories, use cases, and acceptance criteria. Maintain a requirements traceability matrix across all delivery phases. Validate requirements with stakeholders and vendors for clarity and alignment. Support ongoing refinement, prioritization and requirements change control. b. Business Process Analysis and Design Identify process gaps, pain points, and improvement opportunities. Design future state (TO BE) processes aligned with policies and operational goals. Create process maps, swim lanes, and related models for stakeholder communication. Collaborate with teams and vendors to ensure feasible, compliant designs. c. AI specific Requirements Leverage AI for requirements definition, and provide expertise in guiding teams on using AI for business analysis Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns. Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements. Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators. Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs. Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning. UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios. Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time d. Business Change Impact Assessment and Stakeholder Engagement Identify impacted stakeholders and assess needs and change impacts. Support business readiness and cutover planning. e. Backlog Management and Clienture DevOps Maintain and refine requirements and user stories in Clienture DevOps. Ensure items have clear acceptance criteria and prioritization. Support sprint planning, refinement, and reviews. Track BA artifacts and align with testing and defect management. Coordinate with teams to keep documentation current. f. Documentation, Training, and Knowledge Transfer Develop and maintain BRDs, functional specs, process maps, and procedure documents. Provide input for training materials and job aids. Conduct or support stakeholder walkthroughs of new processes and capabilities. Skills: Demonstrated experience as a business analyst in software implementations or deployments. Proficient in programming languages such as Java, C++/C, and Oracle database. Expertise in Excel including macros A deep understanding of technical concepts, principles, and terminology. Knowledge and expertise in AI usage in Business analysis Extensive experience in data profiling, analysis, and querying. Experience working on data integration projects. Extensive experience in developing detailed functional and technical requirements. Knowledge of data science concepts, data products and extensive experience in gathering data requirements. Experience working within the Agile framework and employing DevOps (Clienture DevOps preferred). Excellent analytical, critical thinking, and problem-solving abilities. Familiar with automated testing tools. Ability to work effectively in a team environment with both employees and consultants. Strong communication skills across various levels of technical and business teams. Proven management and organizational skills. Strong adaptability and capacity to work in fast-paced environments. Education & Certifications: BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience. 10+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration. Programming experience. Any of the following BA certifications is a plus: - IIBA Entry Certificate in Business Analysis (ECBA) - IIBA Certification of Competency in Business Analysis (CCBA) - IIBA Certified Business Analysis Professional (CBAP) - IIBA Agile Analysis Certification (AAC) - IQBBA Certified Foundation Level Business Analyst (CFLBA) - IREB Certified Professional for Requirements Engineering (CPRE) - PMI-Professional in Business Analysis (PBA) Certification Certifications in Agile, DevOps, or programming languages, Data Management are a plus. Note: Hybrid, 3 days onsite & 2 days remote About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Title: DocuSign CLM Analyst Location: White Plains, NY (3 days Onsite) Duration: 12 months contract About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary The DocuSign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing day‑to‑day functional and technical support for DocuSign CLM and related contract lifecycle management technologies. This role will serve as a key liaison between business users, IT, and external partners to ensure the CLM platform is stable, efficient, and continuously improved. Key Responsibilities • Provide daily support and triage for DocuSign CLM, including issue identification, troubleshooting, root‑cause analysis, and resolution., • Partner with business users to understand CLM workflow needs, configuration requests, and enhancement opportunities., • Maintain and update CLM templates, workflows, routing logic, fields, rules, clause libraries, and document generation components., • Develop and deliver comprehensive end‑user training for DocuSign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units., • Manage and prioritize enhancement requests, defects, and optimization initiatives; coordinate with technical teams as needed., • Perform system administration activities such as user provisioning, permission updates, roles, groups, and system configurations., • Support release management, regression testing, and validation of CLM updates or new functionality., • Monitor platform health, performance, integrations, and data quality; escalate risks or systemic issues proactively., • Collaborate with cross‑functional teams (Legal, Procurement, IT, Project Management, and EPMO) to align CLM processes with enterprise standards., • Document processes, SOPs, training materials, and knowledge articles to support user adoption and operational continuity., • Contribute to continuous improvement efforts across the broader EPMO Enterprise Business Systems portfolio. Required Qualifications and Skills • Bachelor’s degree in Information Systems, Business, Computer Science, or a related field required., • DocuSign CLM Administrator or DocuSign CLM Specialist certification (preferred if available)., • Certified Scrum Product Owner (CSPO), ITIL Foundation (preferred if available)., • Strong experience with Contract Lifecycle Management (CLM) platforms., • Experience with DocuSign CLM strongly preferred., • Familiarity with related technologies such as DocuSign eSignature, workflow automation platforms, document generation tools, and integration frameworks., • Ability to analyze complex business processes and translate them into system requirements and configuration., • Solid understanding of workflow design, rules engines, approval logic, and metadata structures., • Experience supporting enterprise systems, including troubleshooting, testing, and change control. • Excellent communication skills and ability to work collaboratively across technical and non‑technical teams., • Strong organizational skills, with the ability to manage multiple concurrent tasks in a fast‑paced environment. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Title: Customer Load Management Analyst Location: White Plains, NY (3 days Onsite) Duration: 12 months contract About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary The Customer Load Management (CLM) Analyst may work in various distinct areas, short-term forecasting, long-term forecasting, load research, load evaluations, capacity/UCAP forecasting, capacity reconciliation and various market and customer load related analytics. Within these areas, the CLM Analyst performs, assists and/or supports the critical functions necessary for the success of the group and its stakeholders. The CLM Analyst develops comprehensive, dynamic, and static forecasts of demand, energy, capacity and coincident peak loads, as well as production sales delivery and New York Independent System Operator (NYISO)-related bids and bilateral transactions for all of NYPA’s customers as well as all of the enterprise-wide stakeholders. The CLM Analyst manages all the load and UCAP transactions within the NYISO marketplace and serves as the authoritative source for all supply-customer load and capacity related data associated with the aforementioned transactions. Key Responsibilities • Support financial planning process by delivering required forecasts., • Develop data visualizations for ERM business line., • Review and report on transaction performance metrics and KPIs., • Stay current with NYISO procedures and market reports., • Support stakeholders on market transaction and forecasting inquiries., • Perform short-term and long-term load forecasting., • Review and challenge NYISO load invoicing., • Provide after-hours support for forecast variances., • Support stakeholders on customer load related matters., • Assist in automating business processes. Required Qualifications and Skills • Bachelor's degree in Business Analytics, Economics, Finance, Accounting, Mathematics, Computer Science, Statistics or related discipline required., • Minimum of 2 years of related experience in an analytical role or equivalent combinations of education & experience., • Minimum of 1 year Utility or Energy Company experience working in a NYISO or RTO transactional role is preferred., • Familiar with Wholesale Electricity Market, Fuel Markets and/or associated financial products., • Basic business, statistical, financial and reasoning skills., • Strong analytical and research abilities., • General knowledge of accounting practices., • Basic understanding of the economic impact of decisions within the position’s scope of authority., • Ability to prioritize work, multitask, and self-start. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Title: Business Analyst Location: White Plains, NY (3 days Onsite) Duration: 12 months contract About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This role will support Business Analysis activities for Common App program and AI use cases. The Common Application Program focuses on assessing, procuring, and modernizing the enterprise application components and solutions. This includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy. Projects under Common App. In addition, the client expanding its AI Center of Excellence initiatives to responsibly integrate AI into organizational functions. Key Responsibilities • The Contingent worker will be expected to deliver the following activities over the course of the engagement: a. Requirements Elicitation, Analysis, and Management, • Facilitate sessions with stakeholders to gather business, functional, and non‑functional requirements., • Document requirements as BRDs, user stories, use cases, and acceptance criteria., • Maintain a requirements traceability matrix across all delivery phases., • Validate requirements with stakeholders and vendors for clarity and alignment., • Support ongoing refinement, prioritization and requirements change control. b. Business Process Analysis and Design, • Identify process gaps, pain points, and improvement opportunities., • Design future‑state (TO‑BE) processes aligned with policies and operational goals., • Create process maps, swim lanes, and related models for stakeholder communication., • Collaborate with teams and vendors to ensure feasible, compliant designs. c. AI specific Requirements, • Leverage AI for requirements definition, and provide expertise in guiding teams on using AI for business analysis, • Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns., • Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements., • Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators., • Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs., • Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning., • UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios., • Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time d. Business Change Impact Assessment and Stakeholder Engagement, • Identify impacted stakeholders and assess needs and change impacts., • Support business readiness and cutover planning. e. Backlog Management and Azure DevOps, • Maintain and refine requirements and user stories in Azure DevOps., • Ensure items have clear acceptance criteria and prioritization., • Support sprint planning, refinement, and reviews., • Track BA artifacts and align with testing and defect management., • Coordinate with teams to keep documentation current. f. Documentation, Training, and Knowledge Transfer, • Develop and maintain BRDs, functional specs, process maps, and procedure documents., • Provide input for training materials and job aids., • Conduct or support stakeholder walkthroughs of new processes and capabilities. Required Qualifications and Skills • BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience., • 10 years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration., • Programming experience., • Any of the following BA certifications is a plus: - IIBA Entry Certificate in Business Analysis (ECBA) - IIBA Certification of Competency in Business Analysis (CCBA) - IIBA Certified Business Analysis Professional (CBAP) - IIBA Agile Analysis Certification (AAC) - IQBBA Certified Foundation Level Business Analyst (CFLBA) - IREB Certified Professional for Requirements Engineering (CPRE) - PMI-Professional in Business Analysis (PBA) Certification Certifications in Agile, DevOps, or programming languages, Data Management are a plus., • Demonstrated experience as a business analyst in software implementations or deployments., • Proficient in programming languages such as Java, C++/C, and Oracle database., • Expertise in Excel including macros A deep understanding of technical concepts, principles, and terminology., • Extensive experience in data profiling, analysis, and querying., • Experience working on data integration projects., • Extensive experience in developing detailed functional and technical requirements., • Knowledge of data science concepts, data products and extensive experience in gathering data requirements., • Experience working within the Agile framework and employing DevOps (Azure DevOps preferred)., • Excellent analytical, critical thinking, and problem-solving abilities. Familiar with automated testing tools., • Ability to work effectively in a team environment with both employees and consultants., • Strong communication skills across various levels of technical and business teams., • Proven management and organizational skills. Strong adaptability and capacity to work in fast-paced environments. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

The Role A WMS Analyst at Client is responsible for configuring, supporting, and optimizing warehouse operations using Manhattan Associates systems (WM, MIF, SCI, and Labor). This role ensures efficient inventory flow, accurate order fulfillment, and real-time system performance across distribution processes. By aligning technology with operational needs, the WMS Analyst directly improves productivity, reduces errors, and supports Client’s commitment to fast, reliable grocery delivery. What You’ll Do • Configure and enhance warehouse workflows within Manhattan Associates WMS to support new operational processes and continuous improvements, • Partner cross-functionally with operations, engineering, and IT teams to align system capabilities with business needs and fulfillment goals, • Analyze system performance, inventory accuracy, and order flow using Oracle Database; develop scripts, jobs, and procedures to improve efficiency and data integrity, • Support and troubleshoot integrations through webMethods, performing high-level debugging to resolve system and interface issues, • Investigate and resolve production issues by navigating WMS technical environments, reviewing logs, and performing root cause analysis, • Provide functional support for Manhattan Integration Framework, ensuring reliable communication between systems, • Drive continuous improvement initiatives by identifying gaps in system functionality and implementing scalable solutions, • Ensure system reliability, data accuracy, and adherence to operational performance standards across warehouse systems What You’ll Bring (What we require) • 5+ years of experience in warehouse management systems, supply chain technology, or distribution operations (food industry experience preferred), • Bachelor’s or Associate’s Degree in Supply Chain Management, Information Systems, Computer Science, or a related field, • Proven ability to configure, implement, and support warehouse processes within Manhattan Associates WMS, • Strong analytical and problem-solving skills, with the ability to troubleshoot complex system and operational issues, • Excellent communication and stakeholder management abilities, with experience partnering across operations, IT, and engineering teams, • Experience working with Oracle Database (SQL scripting, jobs, procedures, packages), webMethods for integration support and debugging, and familiarity with Manhattan Integration Framework, • Technical proficiency in navigating WMS environments, reviewing logs, and supporting production systems in a fast-paced distribution setting

Opportunity Description The Senior IT Applications Analyst is responsible for the advanced configuration, optimization, and support of healthcare information systems used across clinical, financial, and operational areas. This role provides subject matter expertise on application functionality, integration, and best practices, ensuring system reliability, regulatory compliance, and workflow efficiency. The Senior Analyst serves as a key liaison between clinical and business stakeholders, IT leadership, and software vendors. Often leading projects, mentoring junior analysts, and driving strategic initiatives that improve patient care and operational performance. Company Information Hospitals & Healthcare Job Duties Application Support & Optimization • Provide expert-level support for healthcare clinical and business applications., • Diagnose and resolve complex system and integration issues; serve as Tier 3 escalation., • Optimize system functionality, data integrity, uptime, and user experience., • Ensure compliance with regulatory and internal standards (HIPAA, Joint Commission, CMS). Implementation, Configuration & Vendor Coordination • Lead design, configuration, testing, and deployment of new applications, upgrades, and enhancements., • Translate clinical and business requirements into technical specifications., • Oversee system build activities and manage vendor relationships for ongoing support. Project Leadership & Management • Lead or co-manage large-scale IT and clinical system projects through full lifecycle., • Develop detailed project work plans, schedules, risk assessments, and documentation., • Manage day-to-day activities of cross-functional teams and ensure adherence to project plans., • Control project scope, budget, timeline, and communicate progress through detailed reports., • Identify and mitigate project risks; ensure stakeholder alignment and successful delivery., • Support resource planning by collaborating with Client Executives, Product Managers, and Resource Allocation teams., • Participate in performance feedback for project team members. Workflow Analysis, Training & Documentation • Conduct workflow analysis to identify opportunities for process and quality improvement., • Develop and maintain system documentation, policies, procedures, and training materials., • Mentor and train analysts, superusers, and end users on system functionality and best practices., • Ensure proper quality assurance testing and user acceptance before implementations. Skills & Experience Required • 5–7 years of experience supporting healthcare information systems., • Advanced knowledge of multiple major healthcare applications., • Proven success leading IT/application projects in clinical environments., • Experience supporting administrative, financial, and/or clinical managers., • Strong project management skills with the ability to manage multiple concurrent initiatives., • Adherence to hospital performance standards, policies, and professional behaviors. Education Bachelor's degree

We are seeking a versatile and proactive Associate Project Manager to join our Infrastructure and Engineering team. In this role, you will partner with System Administrators, Infrastructure Engineers, and Security teams to analyze workflows, gather project requirements, track project milestones, and ensure strict adherence to Change Control and compliance policies. This role is strictly focused on IT Infrastructure, Cloud Services, and Security Operations; it is NOT a software development or application engineering role. Key Responsibilities Project Coordination & Execution • Task & Timeline Management: Assist in defining project scope, developing timelines, tracking tasks, and driving infrastructure initiatives (e.g., cloud migrations, hardware refreshes, security upgrades) to completion., • Stakeholder Collaboration: Organize meetings and facilitate seamless communication between Infrastructure Project Managers, Technical Leadership, and Subject Matter Experts (SMEs)., • Scope & Cost Control: Monitor and document changes to project scope, schedules, and budgets, escalating potential risks to IT Management. Process Analysis & Workflow Optimization • Requirement Gathering: Collaborate with Systems and Security Engineers to translate technical infrastructure needs into clear, documented business and technical requirements., • Efficiency Identification: Evaluate current operational workflows and identify opportunities to leverage automation (e.g., AI tools, low-code platforms) to streamline IT processes. Governance, Change Control & Compliance • Change Management: Ensure all modifications to production infrastructure, networks, data, and core applications are thoroughly reviewed, tested, and approved through the formal Change Control process., • Documentation & Auditing: Author and maintain high-quality documentation for the internal Knowledge Base, standard operating procedures (SOPs), and compliance/audit trails., • Security First: Ensure all managed projects align strictly with corporate IT security policies, governance standards, and regulatory compliance guidelines. Qualifications & Skills Required Experience & Education • Experience: 2–4 years of experience in a Project Coordinator, Junior PM, or Business Analyst role, specifically embedded within an IT Infrastructure, Operations, or Systems Engineering environment., • Core Technical Familiarity: A foundational understanding of core infrastructure concepts (e.g., Networking, System Administration, Windows Server, Identity & Access Management, Cloud Services/AWS/Azure). You don't need to configure them, but you must have a familiarity with the language. Technical Toolset • PM Platforms: High proficiency with modern project management and collaboration tools (e.g., Monday.com, Jira/Confluence, Wrike, or Zoho Projects)., • Productivity: Advanced skills in MS Office 365, particularly Excel for budget tracking, data analysis, and reporting. Preferred Qualifications (Beneficial but not required) • Automation & Low-Code: Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) to build dashboards and automate internal processes., • AI & Innovation: Experience utilizing AI technologies/prompting for automated workflows, task generation, or documentation drafting., • Certifications: CompTIA Network+/Security+, ITIL Foundation, or CAPM (Certified Associate in Project Management) is a strong plus. Soft Skills • Bridging the Gap: Exceptional ability to communicate effectively with both highly technical engineers and non-technical business leaders, • Adaptability: Ability to work independently with minimal supervision while remaining a highly collaborative team player., • Attention to Detail: Rigorous organizational skills with a passion for documentation, governance, and process structure. Able to take complex concepts and break them down into actionable tasks and items. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.

Job DescriptionWHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW CR's Accounting/Finance team manages the organization's financial health and reporting. We're hiring a Financial Systems Analyst to act as the "technical backbone" of the division, ensuring the integration, evolution, and maintenance of the financial ecosystem to support accurate data and strategic decision-making. In this position, you'll report to the Manager, Financial Systems and will be focused on managing the end-to-end lifecycle of critical systems like Oracle E-Business Suite, and SAP Concur. The role is required to lead system upgrades, automate manual workflows to reduce "time-to-close," and serve as a technical partner to educate CR employees. This is a hybrid position with an expectation that you will be on-site at least one day per week. This role is not eligible for Sponsorship/Visa or relocation assistance. How You'll Make An Impact By ensuring the accuracy of financial data and the health of the financial ecosystem, this role enables CR to leverage its tools to their fullest potential. Modernizing financial operations and maintaining data integrity ensures the organization remains operationally excellent and strategically aligned with its long-term vision. On a regular basis you will focus on: • Providing technical support for Oracle Financials, Kofax Markview, Concur, and to the accounting department and other business users, including identifying opportunities for new and existing technologies., • Assisting with the monitoring and maintenance of systems supporting Oracle Financials, reviewing expense report exceptions, and aiding in upgrades and implementations of financial systems and their interfaces., • Troubleshoot complex technical problems and initiate resolution activities., • Writing computer programs, macros, and scripts to enhance and integrate technologies., • Participation in vendor meetings to assess new technologies and system upgrades. Developing and implementing strategic goals for the Finance division and performs other tasks as needed. ABOUT YOU You'll Be Highly Rated If: • You have the education. Associate's degree in Computer Science, Accounting, or a related field., • You have the experience. A minimum of two years of hands-on experience in the configuration or management of Oracle Financials E-Business Suite or similar systems., • You have familiarity with financial accounting and accounting workflows., • You know Excel. Strong proficiency in MS Excel, including experience with XLOOKUP, INDEX(MATCH), IFS, is essential. Editing VBA, is a plus. You'll Be One of Our Top Picks If: • You have an advanced degree. A Bachelor's degree is preferred for this role., • You know the systems and the environment. You have experience with Oracle E-Business Suite, Concur Travel & Expense and an understanding of Unix, Linux, and Windows environments., • You have experience in network infrastructure, integrating disparate systems, configuring Concur, and writing IBM Cognos Business Intelligence reports is advantageous., • You understand current technology and can resolve user problems., • You are collaborative and have the ability to work with others to achieve shared goals while valuing differences, offering support and help and sharing knowledge and expertise to help the team. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges • NY/California: $94K-$100K annually, • DMV/Massachusetts: $90K-$95K annually, • Colchester, CT and additional approved CR locations: $78,4K-$84K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products and nutrition services for patients nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and technology worlds to help people eat better, feel better, and live better one meal at a time. By joining Epicured’s Technology team, you’ll play a critical role in helping scale systems, workflows, and tools that support operations, healthcare programs, and enterprise partnerships across the organization. Role Overview Epicured is seeking a Project Manager / Business Analyst to partner with business stakeholders and the IT team to translate operational needs into well-defined projects, requirements, and execution plans. Reporting to the CTO, this role will support cross-functional initiatives by managing timelines, documentation, and communication while helping Epicured scale its technology and operational infrastructure. This position is ideal for someone who is highly organized, detail-oriented, and comfortable operating at the intersection of business, operations, and technology. Key Responsibilities Facilitate regular project updates, walkthroughs, and alignment sessions with business owners and stakeholders. Manage and mentor one direct report within the Project Management team. Serve as a central point of coordination for communication and requests across the IT team. Partner with business users to deeply understand workflows, pain points, and operational processes. Translate business needs into clear functional and technical requirements. Recommend and implement tools to manage workflows as Epicured scales (project management, timeline, and feature-tracking tools). Manage project timelines, dependencies, risks, and deliverables across multiple initiatives. Coordinate across technology, operations, and external partners to ensure alignment and execution. Support user acceptance testing (UAT), rollout planning, and post-launch follow-ups. Maintain clear, organized project documentation and communication artifacts. Qualifications 4+ years of experience in project management, business analysis, or hybrid PM/BA roles. Strong familiarity with project management software, including Jira and other ticketing or workflow tools. Experience working within software development lifecycles. Proven ability to work effectively with both technical teams and business stakeholders. Excellent written and verbal communication skills; strong documentation discipline. Exceptional attention to detail and ability to manage multiple priorities simultaneously. Comfortable working in a fast-paced, evolving environment. Willingness to be partially on-site in Glen Cove, NY. Preferred Qualifications Experience within the healthcare industry or regulated environments. Familiarity with operational systems, enterprise platforms, or data-driven workflows. Background supporting cross-functional teams in scaling organizations. Compensation & Benefits Salary Range: $80,000–$90,000 annually, commensurate with experience Benefits include: 401(k) Health, Dental, and Vision insurance Unlimited Paid Time Off (PTO) Opportunity to grow within Epicured’s Technology and Operations leadership track Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

Job Description Job Title: Technical Business Analyst – Credit Risk / Counterparty Risk Location: New York City, NY Interview Mode: In-person (mandatory) Position Overview We are seeking a seasoned Technical Business Analyst with strong Counterparty Credit Risk (CCR) experience to support the stability, enhancement, and continuous improvement of technology platforms across Exposure Management (EM), Credit Risk Reporting (CRR), Risk Analytics (RA), Front Office, and Regulatory Reporting functions. This role serves as a critical bridge between business stakeholders and technology teams to ensure accurate delivery of risk solutions. Key Responsibilities Business Analysis & Stakeholder Engagement • Collaborate with EM, CRR, RA, Front Office, and technology teams to gather and document business and technical requirements, • Translate requirements into process flows, user stories, functional specifications, and data mapping documents, • Act as a liaison between business users and development teams to ensure alignment and delivery accuracy Risk Platform Support & Enhancement • Support CCR applications including EPE/PFE calculations, exposure reporting, limit monitoring, and intraday analysis, • Assist in production support activities, including high-severity incident management and resolution, • Drive root cause analysis (RCA) for data, calculation, and reconciliation issues Process Improvement & Data Analysis • Analyze current workflows, data reconciliations, and operational processes to identify improvements, • Define and track KPIs related to application performance, data quality, and incident trends, • Drive process standardization, documentation, and control enhancements Automation & Operational Excellence • Identify opportunities for automation in monitoring, validation, and reconciliation processes, • Partner with engineering teams to improve observability, alerting, and system resilience, • Support DR/BCP planning and testing for critical risk systems Governance, Compliance & Documentation • Ensure applications meet regulatory, audit, and internal risk management standards, • Support audit, regulatory exams, and model governance reviews, • Maintain documentation for business processes, controls, and system behaviorRequired Qualifications, • 12+ years of experience as a Technical or System Business Analyst in financial services, • Strong experience supporting risk, exposure management, or front-office risk platforms, • Bachelor’s degree in Computer Science, Information Systems, Finance, Mathematics, or related field, • Proven experience working in regulated environments with cross-functional teamsTechnical & Domain Expertise, • Strong understanding of Counterparty Credit Risk concepts (EPE, PFE, collateral, margin, limits, stress testing, derivatives lifecycle), • Experience with batch and intraday risk systems, data flows, and reconciliations, • Hands-on experience with SQL, data analysis, ETL workflows, and system integrations, • Proficiency in creating BRDs, functional specs, process flows, and test cases, • Familiarity with tools such as JIRA, Confluence, ServiceNow, and reporting tools, • Understanding of SDLC, Agile methodologies, testing lifecycle, and change managementLeadership & Soft Skills, • Strong analytical and problem-solving abilities, • Excellent communication skills with both technical and non-technical stakeholders, • Ability to manage multiple priorities in a fast-paced environment, • Self-motivated, detail-oriented, and collaborative team player, • Ability to facilitate discussions, resolve ambiguity, and drive consensus, • Strong sense of ownership and accountability For more details reach at resumes@navitassols.com. About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.

Job Description Position: Registered Behavior Technician Location: Westchester County, NY Salary: $26–30 per hour (Must have 3 years of ABA experience) Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • Complete the assigned Registered Behavior Technician (RBT) training. If additional time is needed to complete the training, the paraprofessional should speak with management. Qualifications • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR Gnl0i4ZJDw

NYPA is seeking a Business Analyst to advance our digital platforms and capabilities.As part of the Business Analysis CoE (BACOE) team, the Business Analyst works closely with business and technical stakeholders to identify needs, translate them into actionable requirements, validate requirements tr

The Internal Controls Analyst provides technical and non-technical support to the Internal Controls function to maintain and sustain a control environment aligned with the Committee of Sponsoring Organization (COSO). Provide support to Internal Business Controls team, for Internal Controls and Gover

Job Description SMCP - Sandro, Maje, Claudie Pierlot Desktop Support Assistant Location: SMCP North America Corporate Headquarters - 44 Wall Street, New York, NY Status: FT - 40.0 Hours Who We Are SMCP stands as prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands—Sandro, Maje, Claudie Pierlot, and Fursac—our influence spans 46 countries and 1683 points of sale worldwide. Initially envisioning dressing Parisians, our brands have evolved to make this dream accessible to everyone. In North America alone, we boast 198 locations, ranging from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the US and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe. Visit our Global Company website at https://www.smcp.com/en/ to learn more. What Sets Us Apart as an Employer in the Global Luxury Fashion Space? At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars—Product, People, and Planet—our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. As a certified Happy@Work employer, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Bolstering our appeal as an employer are our strong financial results, marking 2021 as our "comeback" year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.Top of Form Position Overview SMCP is looking for a motivated and enthusiastic entry level Desktop Support Assistant to help support the day-to-day operations of end users in the NY office, as well as the HelpDesk service of 160+ of our Stores. This key role works very closely with all members of the Operations team, to ensure optimal service of our IT infrastructure and applications. The ideal candidate will have a basic understanding of computer hardware and software, experience with device setup and configuration, and the ability to troubleshoot common technical issues. They should be comfortable working across multiple systems and platforms while providing excellent customer support and technical assistance to end users. This role reports to our Director, IT of North America. Organizational Structure - Reporting Relationships • Department Head: Director, I.T., • Executive Committee: VP, Operations + Tranformation Essential Duties and Job Responsibilities • Configure, deploy, and prepare Windows desktops and laptops in alignment with North American business standards using tools such as Microsoft Intune, Microsoft Deployment Toolkit, and Apple Business Manager.Provide first-line technical support for hardware, software, and end user issues across desktops, laptops, printers, mobile devices, email/productivity suites, and a variety of in-house applications., • Work closely with our HR team to ensure a smooth onboarding process for our New Hires., • Assist in the creation and maintenance of technical documentation, improve standard operating procedures, and knowledge base articles to enhance service quality and operational efficiency.Maintain accurate IT asset tracking, lifecycle management, and documentation in accordance with company policies and standards., • Escalate complex technical issues to the Helpdesk Support Analyst or the Director, IT or external service providers as required, ensuring timely resolution and communication., • Relationship management between North American Business Unit and various Group IT teams, assisting in remediation and escalation of issues. Principal Skills, Knowledge & Abilities Required • Basic Windows Administration and PC technician skills., • Ability to troubleshoot and analyze basic system and business process issues and assist in implementing appropriate solutions., • Basic understanding of Active Directory, DNS, DHCP, wired/wireless networking concepts., • Exposure to cloud services such as Microsoft Office 365 and SharePoint, and MDM tools such as Microsoft Intune is a plus. Experience with remote support tools such as BeyondTrust., • Detailed oriented and strong analytical and problem-solving skills., • Self-motivated and able to work both independently and as part of a team., • Strong communication, documentation, and customer service skills., • Ability to work in fast paced, dynamic environment, working independently as well as a member of a team., • Ability to build effective working relationships with end users, IT teams, and business stakeholders., • Prior retail experience (Point of Sale, Payment Terminals) is a plus What we Offer in Return • Competitive compensation and benefits package., • Employer matched 401k program – immediate 100% vesting, • Generous Paid Time Off and company holidays (12), • Summer Fridays, • Paid Parental Leave, • MAVEN -Tailored family planning tool, • Hybrid work schedule with 3 days in office and 2 days remote., • 4 completely remote work weeks, • Generous merchandise discount., • Ongoing training and professional development., • Career growth opportunities / internal mobility, • Culture of Engagement starting at the top, • Collaborative, team-work oriented work environment NYC COMPENSATION RANGE$24—$26 USD

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