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A company is looking for a Senior Analyst, Enterprise Data Analytics.Key Responsibilities Collaborates with business leaders to understand data needs and develop technical requirements Analyzes large datasets to derive actionable business insights and forecasts key business metrics Communicates

Title: Senior Business Analyst (Functional) - Salesforce Location: Parsippany, New Jersey || Remote Duration: Contract This role is remote, candidates should be within a commutable distance from Parsippany, NJ, as the client prefers candidates to be on-site when necessary. NOTE : We are looking for a Pure Business Analyst (BA) with excellent soft skills, someone who can effectively identify business problems. We do not want candidates who have primarily been involved in Salesforce configuration or enhancements, development, or any technical stuff. The ideal candidate should possess deep knowledge of Salesforce Sales Cloud specifically. While a background in the manufacturing domain is no longer required, it would still be a significant advantage. Need candidates who have been part of medium to large scale project implementations JOB DESCRIPTION SUMMARY We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications. ESSENTIAL DUTIES 70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams. 20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT). 5%: Providing guidance, reviewing work and providing feedback to other team members. 5%: Performing other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES ● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data. ● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.) ● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes. ● Understanding of best practices with Digital User Interface designs and User Experience. ● Experience with visually modeling requirements using tools. ● Experience in SDLC and Agile/Scrum methodology. ● Experience in Jira. ● Experience with documenting requirements for integrations between enterprise systems. ● Strong experience in business process design and workflow analysis. ● Strong knowledge and execution of IT Standards, Policies and Procedures. ● Knowledge of Information Security Practices. ● Knowledge of Project Management Methodologies & Tools. ● Experience in working with multiple data sources and ERPs ● Experience in the Manufacturing Industry is a plus. ● Google Suite and Lucid Charts knowledge is a plus. ● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED EDUCATION / EXPERIENCE ● Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above. ● 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing. ● Certified Business Analysis Professional (CBAP) or similar certification is a plus. Thanks and Regards, Manisha Dabral Signature IT World Inc.

Job DescriptionCompany Description Leap Consulting Group supports clinical diagnostics and clinical research organizations through a full range of services supporting the end-to-end digital and technology needs of the lab, from the digital front door to the pre-analytical lab bench process (LIMS, instrumentation, automation, etc.), and all of the complex processes for report writing, revenue cycle, and patient engagement before and after testing. Leap provides turnkey services starting with strategic planning through full implementation and everything in between for CLIA, CAP, NYS CLEP, and FDA-compliant laboratories. Leap’s lab practice is led and staffed by veteran laboratory leaders from high-volume, high-complexity laboratories across the United States. In addition to lab-centric capabilities, Leap offers full capabilities across digital, cloud, and the rest of the IT ecosystems. Job Description We’re looking for experienced laboratory professionals — former bench technologists, R&D scientists, or lab operations specialists — who are excited to apply their laboratory expertise to be client-facing and working directly on client lab projects building the latest and greatest in clinical laboratory workflows and laboratory software system implementations. This is a hands-on, problem-solving role — you’ll work alongside scientists, engineers, and clinicians to make lab systems work better, not sell software or convince people why they need to do better - everyone is working together to make it better. This role is not a generic IT business analyst position — it’s designed for individuals with deep understanding of how labs actually function, from sample accessioning to reporting. If you have great IT analyst skills we need those too, but we are currently not hiring for those. Please do not apply here if you are not deeply experienced in clinical laboratory and/or LIMS. This is a role reporting into our Healthcare Practice Lead focused on supporting several laboratory initiatives including digital-front-doors, preanalytical systems, LIMS, lab automation, bioinformatics, revenue cycle, and other related needs. The role requires Laboratory Operations and/or Laboratory IT awareness, a background in digital transformation or information systems, and ideally exposure to clinical laboratory revenue cycle. The person in this role would be a smart, inquisitive, experienced clinical laboratory or health system technology business analyst or functional technical analyst. From Buy vs. Build Analysis, to System Sourcing projects, to big picture planning, and down to the real roll-up-your-sleeves implementation requirements gathering, technical design, and partnering with your software engineering peers to deliver solutions. In this position, you will work closely with Leap client’s business, clinical, and technology leaders to understand their needs, design and develop innovative solutions, and tackle complex challenges. The people in this role will help clients articulate their requirements, prioritize their needs, develop detailed specifications, and at times will lead implementations in Agile methodologies often supporting a mixed team of both Leap provided and client employee engineering resources. The ideal candidate will be well spoken, extremely organized, and able to succinctly capture every detail. You should also be able to ask questions to clients to ensure there are no gaps in the analysis conducted and be an effective communicator when there have been changes in the requirements. As is the nature of digital transformation consulting, the right people for this role find themselves adaptable and flexible in an environment where change is the only constant. The ideal candidate finds clarity in ambiguity and shifts priorities quickly as new client considerations, challenges, and opportunities arise. You should excel in managing projects, driving product development, and analyzing business needs, all while thriving in a fast-paced and collaborative environment. This role is a hybrid position based in our Bergen County NJ offices. Hybrid expectations include 4 days a week in office, 1 day remote, exclusive of client-related-travel which would be as required. Key Responsibilities: * Portfolio and Program Management: * Partner with clients to define a product or program vision, strategy, and roadmap in alignment with business goals and stakeholder needs * Business Analysis: * Able to understand complex lab workflows and communicating future state changes to developers * Perform gap analysis to identify discrepancies between current processes and desired outcomes * Translate bench-side workflows into system requirements * Document process maps that mirror the flow of specimens through the lab * Collaborate with engineers to digitize and automate R&D and QC processes * Be able to handle changes in workflow and how to address them when those blockers occur * Facilitate meetings to gather requirements, develop solution plans, and drive alignment with business stakeholders * Participate in detailed design sessions with the technical teams to define the implementation approach based on requirements gathered * Project Management: * Handle project ambiguity, complexity, and interdependencies with an organized and structured approach * Assess and prioritize new information and requirements, integrating them seamlessly into project deliverables * Identify and manage project risks and issues * Maintain project documentation, ensuring all project deliverables are documented, updated, and communicated effectively * Facilitation & Communication: * Maintain situational awareness and resolve conflicts efficiently to keep projects on track * Ensure clear and effective communication across all levels of the organization * Adaptability & Creative Problem Solving: * Demonstrate a proactive approach to identifying and addressing challenges * Embrace and manage chaos with a continuous learning mindset, adapting to evolving requirements and challenges * Detail Orientation & Strategic Vision: * Dive into the details to ensure precision and accuracy while maintaining a strategic, high-level perspective * Communicate complex technical concepts in a way that is accessible to non-technical stakeholders, effectively bridging the gap between technical and business perspectives * Stay strategic without losing the detail - it is an art more than a science * Execution & Results: * Demonstrate dependability and reliability with a focus on clear thinking and meticulous attention to detail * Produce detailed stories to drive development and be reliable for QA testing If you are an energetic and multifaceted professional who can embrace uncertainty, think on their feet, and effectively manage shifting priorities to drive projects forward, with the ability to navigate both technical details and strategic business goals, we encourage you to apply and help us drive impactful solutions for our clients! Keywords: LIMS, LIS, ELN, middleware, automation, genomics, pathology, molecular diagnostics, assay development, quality control, sample tracking, data integrity, CLIA, CAP, HL7, FHIR, lab workflow optimization Qualifications Minimum Qualifications: * Education: BA/BS Required * Experience: Minimum of 3-5 years working at the bench and/or as a Business Analyst or Functional Technical Analyst, preferably in a clinical laboratory * Be comfortable communicating in-person, by phone, over video, as well as collaboration chat tools such as Slack and Teams * Be a self-starting independent team player who is both professional and kind to colleagues and customers * Be tech savvy and ideally consider yourself 'fairly technical' * Proven experience in project management, product management, and business analysis * Strong facilitation, communication, and conflict resolution skills * Ability to manage multiple projects simultaneously and prioritize tasks effectively * Ability to manage complexity and ambiguity in a structured and organized manner * Demonstrated ability to drive results and deliver innovative solutions * Proficiency in discussing technical details and translating them into business value * Experience in performing gap analysis and creating business process flows Preferred Qualifications: Knowledge, experience, or proficiency in most or all of the following: * Acting as a liaison between technical operations and solutions providers * Documenting, analyzing, and recommending solutions to complex problems * Information Technology and Software Development business cycles * Healthcare Digital Physician and/or Patient Portals * Revenue Cycle Management * Laboratory Operations * Bioinformatics Additional Information • Be comfortable communicating in-person, by phone, over video, as well as collaboration chat tools such as Slack, • Be a self-starting independent team player who is both professional and kind to colleagues and customers

Job Description About Us: Delta Dental of New Jersey, established in 1969 as the state's largest dental coverage provider, has grown over more than 50 years to serve over 1.7 million people across New Jersey and Connecticut. As part of the national Delta Dental Plans Association, we connect over 75 million people with quality dental coverage through 139,000 groups nationwide. In Connecticut, we operate through Delta Dental of Connecticut, Inc., which writes fully insured dental coverage. In New Jersey, Delta Dental of New Jersey, Inc. writes fully insured and self-funded dental benefit programs. Our comprehensive offerings include managed care, approved fee for service, PPO, and HMO-type programs, as well as dental access and individual dental plans. We also offer DeltaVision® in conjunction with VSP®, serving more than 88 million members through nearly 137,000 access points nationwide. With a team of 300 dedicated employees, we remain committed to innovation and excellence in dental insurance, as reflected in our Standard & Poor's "A+" rating for financial strength. Our commitment extends beyond business through the Delta Dental of New Jersey Foundation, which awards nearly $1 million annually to support dental care for underserved populations, educational scholarships, and community programs. Our Mission Statement is to promote oral health to the greatest number of people by providing accessible dental benefit programs of the highest quality, service, and value. Join our growing team and be part of an organization that values associate development, promotes wellness initiatives, supports diversity, and provides opportunities to volunteer for causes you care about. Benefits: In addition to a great culture, we offer excellent benefits including medical, RX, dental and vision, life insurance, short- and long-term disability, spending accounts, and matching 401k. We value our associates and support everyone with learning and development, recognition programs, active wellness and diversity initiatives, tuition reimbursement, and generous paid time off to recharge – even paid time off to volunteer at causes that you care about. * see below for additional benefit information. Job Summary The Legal & Compliance team is seeking a Compliance Analyst to manage the regulatory lifecycle of our insurance products. In this role, you will draft and file compliant contract forms for our dental, vision, and other innovative insurance product offerings. You will be responsible for securing product approvals with state Departments of Insurance. This position is highly collaborative, requiring you to support the product implementation team with enterprise-wide product development. The successful candidate will also be responsible for reviewing and collaborating on strategic and marketing initiatives across the organization to help ensure that business goals are achieved in a legally compliant manner. Essential Functions & Responsibilities • Draft and develop policy forms for group dental, vision, and other insurance products by coordinating requirements from product, actuarial, legal, operations, and sales teams., • Prepare and manage all new product submissions via the System for Electronic Rates & Forms Filing (SERFF), continuously seeking to streamline the process and reduce approval times., • Analyze state insurance laws and Interstate Insurance Product Regulation Commission (IIPRC) standards to guide new product development and ensure compliance of all contract language., • Serve as a primary point of contact with state regulators, skillfully negotiating and preparing responses to objections to secure product approvals., • Manage project timelines for state product submissions, setting clear expectations for internal stakeholders on approval timelines., • Collaborate with the marketing team to review and file advertising materials, ensuring all consumer-facing content complies with federal and state regulations., • Create and maintain clear marketing material review guidelines for the organization., • Own and maintain the library of regulated forms, coordinating with business areas to ensure proper versions are always in use., • Support new product implementation by providing final, approved disclosure and contract language to the project teams., • Act as a subject matter expert for internal operations and third-party administrators, ensuring in-force products are administered according to approved policy language., • Administer the enterprise contract management system for the Legal & Compliance department, managing system logistics and user access. DDNJ Competencies Accountability Strategic Thinking Organizational Agility Financial Acumen Confidentiality Ethics and Values Problem Solving-Analysis Attention to Detail Ability to Maintain Composure Intellectual Horsepower Knowledge, Skills & Abilities Technical and Functional • Proficiency with SERFF and a working knowledge of state regulatory requirements pertaining to health insurance compensation., • Deep understanding of group insurance products, sales practices, and the ability to comprehend and apply regulatory changes., • Exceptional communication skills, with proven ability in technical writing, negotiation, and articulating complex requirements., • Familiarity with key aspects of insurance administration and operations., • Excellent time management skills and ability to plan and set priorities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to sit and perform extensive close keyboard and PC work, • Ability to walk, talk, or hear, • Ability to meet deadlines and attendance standards., • The noise level in the work environment is usually moderate. Experience Required • 4+ years of experience in the group health insurance industry., • Bachelor's degree strongly preferred, • Benefit Disclaimer: The benefits set forth in this posting reflect DDNJ’s benefits policies in place at the time of posting, as are made available to other similarly situated employees of DDNJ, although participation is at all times in accordance with and subject to the eligibility and other provisions of such plans and programs. DDNJ reserves the right, in its sole discretion, to prospectively modify or terminate any of its benefits plans or programs at any time and for any reason, to the extent permitted by applicable law. DDNJ complies with all applicable state and federal wage and hour, pay equity and pay transparency laws. Primary Location Full Time Salary Range: In addition to salary, Delta Dental of New Jersey’s offerings may also include, for eligible employees, discretionary and formulaic incentive awards. Available offerings may vary by geographic location, job level, skills, experience, qualifications, education and date of hire. Delta Dental of New Jersey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. Delta Dental of New Jersey invites all qualified interested applicants to apply for career opportunities.

Title - Website Operations Manager Location- Campus Drive, Parsippany, NJ || Hybrid Requirements: ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing. Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime . QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master’s Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans

Job Description Senior Health Economics Analyst Location: Remote Supervisor/Reporting to: Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights and analytical support to senior leadership of IVIRMA North America. Success in the role will be achieved through the ability to leverage both qualitative and quantitative data to create business intelligence to guide strategic execution. This role serves to create and deliver reliable, insightful and actionable insight to improvements and opportunities for performance reliability – supporting our teammates in delivering a world-class patient experience. Essential Functions and Accountabilities: • Supports the design, development, and implementation of reporting to support data-driven decision making and insight. Partners with finance, commercial and business leaders to translate needs and requirements into dashboards and reporting with high utility., • Assists in the design and evaluation of organizational KPIs for potential replacement or evolution as the organization grows., • Prepares and analyzes medical cost and leading indicator data to develop presentations for executive and senior leadership. Interpret results and articulate actionable recommendations that maximize outcomes and ensures organizational targets are met., • Tracks performance of key performance indicators for outlined regions and teams as requested., • Supports finance, commercial and operations in the annual and multi-year planning processes including market durability, • Performs data validation to ensure completeness and accuracy of queries and reports and reconciles discrepancies., • Participates in the maintenance of existing queries and reports, re-writing and enhancing these queries as needed., • Participates in the presentation of complex concepts and results to end users and stakeholders Academic Training: • Bachelor’s degree in Computer Science, Information Services, or other technical or healthcare field – highly preferred, • Studies level: University Education (Bachelor’s Degree), • Studies area: Computer Science/Engineering or other related field Position Requirements/Experience: • Experience working in medical/healthcare industry - preferred, • Knowledge of data collection, storage, and maintenance concepts - required, • Knowledge in predictive modeling - a plus, • Database organization, design, and maintenance skills., • Ability to troubleshoot database programs Technical Skills: • Knowledge of PowerBI - required, • Knowledge of Microsoft Office Suite: Word, Excel (Pivot Tables/Look-Ups), Access, and OneNote – required, • Knowledge of Tableau - preferred IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job Description TITLE: Senior Payroll Applications Analyst LOCATION: 185 US-46, Fairfield , NJ 07004 (on-site)SUMMARY:Provide ongoing support of Payroll and Time and Attendance system from an IT and business process perspective. The position requires working with various stakeholders, including HR, finance, third party vendors and cross-functional internal teams to understand business requirements and translate into technical specification for actionable solutions. Assist in the maintenance of time and attendance system and developing enhanced business processes around time tracking and reporting. Provide ongoing business support for payroll and time tracking process and drive ongoing development and enhancements to Company Wide payroll processes RESPONSIBILITIES: • Maintenance of Payroll and Time & Attendance module., • Assist in processing weekly and bi-weekly processing of payrolls., • Participate in the configuration and testing of Payroll and Time & Attendance systems for both union and non-union population., • Act as a technical expert and administrator of Payroll and Time & Attendance systems including maintenance of system users, maintenance of documentation such as job aids, training manuals, configuration and other support related documents., • Conduct User Acceptance Testing (UAT) processes including developing UAT criteria and test cases., • Assist in the development of new business processes and controls around payroll and time tracking post go-live., • Responsible for day-to-day system support, including interfaces to external vendors, developing and overseeing automated and review controls, and driving compliance with new business processes in the field. Work with the HRIS team on data integrations., • Support on-going projects in conjunction with HRIS team such as implementations, upgrades, system testing and business process enhancements. Identify opportunities for improvement in Payroll areas and propose alternative solutions where applicable., • Work with Payroll-HR Compliance and support internal and external audits related to Payroll system, user compliance and data access., • Support Payroll end users and data management with reports and tools as appropriate., • Strong understanding of Payroll-HR processes and data to ensure correct and efficient integration of Payroll-HR systems., • Keep current on Payroll-HR system trends with a working knowledge of Payroll-HR Systems and process best practices. REQUIREMENTS:, • Bachelor’s degree, • 2+ years of hands-on Payroll-HRIS systems experience related to Payroll, Core HR, Time Management, Employee and Manager Self Service and integrations with other Payroll-HR systems., • Experience working with Workday, ADP, Ceridian or other cloud- based providers. Ceridian Experience preferred., • Prior experience implementing new Payroll system., • Experience documenting business requirements and processes., • Strong analytical skills and ability to leverage data to make recommendations and decisions., • Demonstrated ability to problem solve, work independently as well as in a team environment., • Demonstrated track record of meeting deadlines and deliverables with a high degree of accuracy., • Ability to work well with a variety of employee levels and across functions. Ability to work locally and virtually with individuals and teams., • Strong project management skills and experience in managing multiple projects is required., • Strong written, verbal and interpersonal skills., • Strong attention to detail, organizational skills, multi-tasking capabilities and the ability to prioritize in a rapidly changing environment., • Ability to exercise discretion and maintain confidentiality., • Familiarity with Payroll-HR Compliance topics such as: ERISA, FLSA, Paid Leaves.

Job Description Job Description Business Systems Analyst Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit . The Business Systems Analyst will provide technical support and assistance to resolve problems with the organization’s computer networks and systems. Responsibilities: • Provides technical support—identifying, investigating, and resolving users’ problems with computer software and hardware—for problems specific to the organization’s computer networks and systems. For example: WMS or internal payroll clock in / out system, • Applies knowledge of computer software, hardware, and procedures to solve problems., • Collaborates cross functionally to research and resolve problems., • Assist new hires with the setup of their new equipment, • Works with third party vendors at the direction of the VP of Information Technology, • Maintains knowledge of technology innovations and trends., • Performs other related duties as assigned by the VP of Information Technology Skills & Requirements: • Bachelors Degree in Computer Science or related field or equivalent experience required, • Minimum four (4) years related work experience in IT, • BI Visualization experience, • Communication (verbal, written & listening), interpersonal and customer service skills., • Ability to relate and explain cross functionally to internal and external customers., • Strong analytical and problem-solving skills., • Superior understanding of computer and networking hardware and software systems., • Excellent time management skills., • Proficient with Microsoft Office Suite or related software., • Ability to work in a temperature below 30 degrees for extended periods of time, • Prolonged period working in a warehouse environment, • Walking for up to 4 hours a day, • Standing in a warehouse on a concrete floor or up to 6 hour a day, • Prolonged periods sitting at a desk and working on a computer., • Technical Savvy, • Time Management, • Communication, • Collaboration RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionTitle: HRIS Analyst (Junior)Duration: Full-TimeLocation: Fairfield, NJ (primarily on-site role as of Labor Day)Salary: $65K - $70KJOB DESCRIPTION:The HR Business Analyst is part of the core Human Resources team at CLIENT X and supports the global, national and regional HR function. The scope of work includes, but is not limited to, the development, coordination and maintenance of HR tools, systems and initiatives. Candidates should possess strong analytical and communication skills and be able to adapt quickly to the fast-paced environment. Creativity, organization, self-motivation and the ability to work as part of a team are critical to this role. Role requires a self-starter who has the ability to work cross-functionally. This position reports to the Sr. Manager HR Analytics, but will have day-to-day reporting to the HRIS function. ESSENTIAL FUNCTIONS: • Work with HR team in various ongoing projects including Workday HRM product for HR Core, benefits, compensation, onboarding, absence management and time tracking, Performance and Talent, and recruiting., • Act as primary administrator of Workday system, providing Tier 1 support to functional teams for Workday HR applications, • Assist with managing the creation, maintenance and editing of ongoing system roles in Workday, • Act as a technical expert in integration/interface development and maintenance including gathering requirements and architecting solutions, • Consult with business and process owners to understand the business case for development requests, process improvements, new interfaces, and enhancements., • Assist with the controls and documentation in relation to the release, testing and implementation of any new functionality, or changes to current Workday configuration., • Assist with ad hoc reporting, report scheduling and the management of custom report security.MINIMUM QUALIFICATIONS:, • Bachelor’s Degree, preferably in Information Systems, Computer Science or Human Resources, • 2-5 years professional experience. Experience with Workday, Ceridian Dayforce or similar HRIS systems is required, • Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently, • Ability to interface professionally with all levels of management, • Must be able to take initiative and work independently, • Excellent analytical, organizational and time management skills, • Expert-level Excel skills, • Excellent communication skills, ability to write and speak clearly, able to easily communicate complex ideas, • Strong presentation skills and ability to convey technical information to non-technical users, • Strong critical thinking skills

Job DescriptionJob Title: Analyst, Business Processes, Transactional Services Location: 130 Clinton Road, Fairfield, NJ 07004 Schedule - Hybrid (at least 3 days in-office) Job Summary:We're seeking an Analyst specializing in Business Process, Transactional Services, possessing a blend of technical and interpersonal skills, to spearhead enhancements in operational processes aligning with our business strategy. At the outset, the Analyst, Business Process, Transactional Services will immerse themselves in our operations, cultivating expertise and familiarizing themselves with our system landscape. The Analyst, Business Process, Transactional Services will partner with business leadership to chart a course toward realizing our strategic objectives. This will involve dissecting existing processes and systems, as well as creating models for proposed improvements. Collaborative work with technical experts will be essential in formulating and implementing streamlined and impactful process upgrades.. .0Responsibilities: • Evolve into a subject matter expert within your designated business domain, comprehending the interplay between core IT systems, vital functions, business workflows, key contributors, and cross-departmental/system integrations., • Evaluate existing processes, redesign as necessary, and execute refined strategies that amplify efficiency, generating operational streamlining to fortify our business strategy., • Conduct workshops involving stakeholders across all organizational tiers engaged in business processes., • Draft specifications and functional prerequisites for Technology unit, driving enhancements to current applications and platforms., • Engage in user acceptance testing for technological enhancements and system modifications., • Oversee, gauge, and facilitate user assimilation for both current and novel products/processes. Cultivate robust, collaborative relationships with both Business and Technology sectors., • Discern optimal practices and codify them into standardized operational protocols., • Craft and sustain standardized operating procedures, encompassing comprehensive documentation of process evolution, deployment, and long-term support strategies., • Address training necessities concerning business procedures and systems., • Architect expandable support frameworks for updates to products and/or processes., • Collaborate with the sales hierarchy to devise and amass insights on proposed processes. Partner with Technology Program Management to orchestrate project scheduling, resource allocation, role delineation, and management of risks and issues.Required Skills & Experience:, • Accumulated 3-5 years of experience in roles such as process engineering, business consulting, or leadership within a business context., • Proficiency in process modelling/prototyping and the formulation of standardized operating procedures., • Capability to envision, design, and execute strategic blueprints to advance business enhancements., • Proactive mindset, adept at collaborating with multifaceted teams to navigate intricate project completion.

Job Description Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer journey-from pre-launch activities to long-term retention. The CSM plays a key role in managing pre-launch activities, product launches, training sessions, technical support, ongoing account reviews and touchpoints, and driving retention efforts. Responsibilities: • Provides virtual account management to a designated book of business between 100-200 dealer accounts., • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience., • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch., • Hosts virtual launch meetings, with training sessions, decision makers and end users showcasing the CarNow platform., • Performs refresh training for new dealer personnel when applicable., • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met., • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM., • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support., • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions., • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline., • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement., • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners., • Reviews and analyzes dealer review audits from the Support Analyst team upon completion., • Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours., • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates., • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages., • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner., • Reviews KPI dashboards regularly to ensure all KPI expectations are met., • Diligently address special projects that pertain to your book of business upon request. Requirements: • 1 or more years of automotive software sales or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry., • High School Diploma or equivalent required., • Highly motivated, growth-oriented, with the ability to multi-task and juggle multiple different projects at once., • Must have an outgoing, positive attitude and a strong work ethic., • Confidence to suggest ideas and provide critical customer feedback to leadership., • Organized, self-motivated, and productive while unsupervised., • Technologically savvy and computer proficient; Microsoft Office and CRM experience required., • Establish and maintain customer confidence and provide exceptional customer service., • Strong verbal and written communication skills., • Remote Position; occasional travel required. Job Posted by ApplicantPro

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