Field Service Technician
1 month ago
Hillsboro
With over 90 years of experience, Spiral is a global value-added distributor of quality binding, laminating, finishing equipment and supplies and photographic accessories. We are invested in the success of our customers, employees and suppliers. We are dedicated to superior customer care, a diverse assortment of products and services, and a culture that is engaged, empowered and energized that will result in sustained, strong, profitable performance.
We are hiring a Field Service Technician to work in our Hillsboro, OR territory and support our local customer base; some national travel may be required. Working closely with our Service, Parts/Install and Customer Service departments, this individual will install and maintain equipment, complete repairs, and train operators and staff as necessary.
Key Responsibilities:
Ensuring customer satisfaction (our #1 priority)
Utilizing basic electrical and mechanical diagrams to evaluate the integrity of the equipment - may entail disassembly, inspection of electrical and mechanical components and checking safety devices for proper function
Conduct full function testing as a means of quality control
Install and maintain equipment including regularly scheduled service and replacement parts
Maintain an installation and repair schedule for maximum efficiency
Qualifications:
Excellent mechanical and electrical skills
2+ years of experience with field and bench work
Proven follow-through on projects and procedures with an emphasis on seeing jobs through until completion
Strong verbal communication and customer service skills
A valid drivers’ license and a clean driving record are required
Benefits of working at Spiral Binding include:
Comprehensive benefits package including Medical, Dental, Vision, FSA, Disability/Life and a 401k Plan
Generous paid time off program including vacation, sick days, personal days and holidays
Great team culture
Spiral Binding provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
