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Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!
Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
1833 is seeking an outstanding head of bar to join our growing restaurant, cocktail bar and sunny terrace in Southwest London. If you know your gimlet from your gibson and are passionate and knowledgeable about wines and spirits, care about the guest experience at every stage, and have worked in a elevated cocktail bar managing people at pace before - we'd love to hear from you. You should be passionate about delivering great drinks promptly and consistently every time. You will know your cocktail recipe history and be confident with customers and thinking on your feet especially when it gets super busy. You will be confident holding an interesting conversation with our guests while tending and be prepared to cross sell our range of hot and cold, alcoholic and non-alcoholic drinks. This is a role for a serious bartender who wants to take their career to the next level in a venue with exceptionally high standards and help set process, input on menus and have full accountability for stock control, numbers and ordering. - Flexible hours between Weds and Sunday but weekend work will always be required. 4 day work week, condensed hours is our preference. - Based in London, SW4 (Clapham Common). - Competitive London Living wage salary PLUS tips and tronc + other staff benefits. What we can offer you in return: A unique working environment focussed on training, development and a strong desire to ‘just be better’. This ethos fuels everything we do for employees and customers, and delivering great service relies on us engaging our team and ensuring they are well taken care of. In addition to a competitive salary and a new, shiny venue, we offer our teams mentoring, the chance to enter competitions and support in all aspects of growing your career. If you are looking for a new challenge or know someone who might suit this fast and exciting role, please do get in touch with a CV as soon as possible.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Description: Marketing Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. · Ability to work under pressure
Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events
Front of house manager with relevant kitchen experience, open Monday to Friday, cooking fresh, seasonal, locally sourced ingredients is required for a healthy and quality independent concept located in Soho and Shoreditch in Central London. We deliver to local office customers and large corporate accounts.
**Job Title: Office Administrator (Refrigeration) I C Cooling LTD East London - ilford Job Description We are seeking a detail-oriented and organized Office Administrator to join our team in the refrigeration industry. The Office Administrator will play a key role in ensuring the efficient operation of the office and providing support to the team. Responsibilities: - Manage and maintain office supplies and equipment - Assist in coordinating and scheduling appointments and meetings - Handle incoming and outgoing communications including emails and phone calls - Assist with basic accounting tasks such as invoicing and expense tracking - Support the team with administrative tasks as needed - Maintain a clean and organized office environment Qualifications: - Proven experience as an office administrator or in a similar role - Proficiency in MS Office (Word, Excel, Outlook) - Excellent organizational and time management skills - Strong communication and interpersonal abilities - Ability to multitask and prioritize tasks effectively Join our team and help us in our mission to provide top-quality service in the refrigeration industry. Apply now and be part of a dynamic and growing company focused on excellence and innovation. You will be required to work 5 days a week with the flexibility to work from home.
Company Description Baldan Ltd is a Liner Agent & Freight Forwarding Company located in London. We specialise in RORO, Flat Rack & Container shipping, and handle all types of cargo. Our services include RORO Shipping, Break Bulk, Project Cargo, Air Freight, Haulage, Export & Import. Role Description This is a full-time on-site role for a Freight Forwarder (Export Clerk). The Freight Forwarder will manage the day-to-day tasks associated with shipping and logistics, including forwarding, export processes, and providing exceptional customer service. This role requires seamless coordination between sales and operations to ensure smooth cargo transportation and delivery. You will be responsible for operational logistics and sales activities, ensuring each function supports and enhances the other. ** Responsibilities** - Coordinate freight transportation and logistics. - Manage export processes and documentation. - Provide exceptional customer service. - Handle sales activities, including customer inquiries and quotations. - Negotiate prices with carriers & clients. - Ensure smooth operations and timely delivery of cargo. - Collaborate with internal teams and external partners. - Maintain accurate records and reports. - Manage and resolve any issues related to freight forwarding and exports. Qualifications - Experience in freight forwarding and export processes. - Knowledge of freight transportation and logistics - Strong customer service skills - Excellent organizational and problem-solving abilities - Attention to detail and accuracy. - Excellent communication and interpersonal skills - Ability to work well in a team. - Proficiency in relevant computer software - Telephone sales skills & etiquette. - Personal accountability - Relevant skills and qualifications that would be beneficial include: - Experience in the shipping industry. - Knowledge of RORO, Flat Rack, and Container shipping - Ability to work in a fast-paced environment. - If you are a proactive and customer-focused individual with a strong background in freight forwarding and export processes, and you thrive in an environment where sales and operations coordinate closely, we would love to hear from you.
Are you hospitality through and through? Do you love the buzz of a busy shift? Are you looking for the next step into Management? Then Aspers could be the place for you! The successful candidate will be accountable for ensuring consistency and excellence in terms of all standards within the catering and bar environment- Bars, Restaurants, Kitchen and Satellite Kitchens in a high volume, fast-paced environment. Most importantly the successful candidate will lead and motivate all team members to deliver an engaging customer experience. This position reports to the Head of Food & Beverage, and will be responsible for: Ability to lead from the front and who is hands- on, and customer focused. Must have experience as a Team Leader of pubs, bars or restaurants. Demonstrable understanding of P&L's Applied knowledge of stock, marking and GP% Smart Rota'ing - right people right time People management Be able to recruit, train and retain a great team. Kitchen management from stock ordering and stock audit to day-to-day due diligence Late night focus must be able to work when the business is busiest. Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers. Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview. This role functions in a business that operates evenings and weekends, and as such full flexibility is required. The role will be expected to be available to work for any requirements within Aspers & this will mean evening & and weekend obligations outside of ‘normal’ working hours.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Location: The Square Tavern Job Type: Full-Time Overview: The Square Tavern is seeking a dedicated and experienced Pub Manager to lead our dynamic team. As the heart of our establishment, you will be responsible for maintaining the highest standards of operational excellence while creating a welcoming atmosphere for both staff and patrons. This role requires a leader with a passion for the hospitality industry, strong management skills, and the ability to drive business success. Responsibilities: - Oversee the day-to-day operations of the pub, ensuring that customer service is of the highest standard. - Manage and train staff, including organsing schedules, conducting performance reviews, and providing continuous professional development. - Maintain meticulous records of inventory, finances, and compliance with health and safety regulations. - Develop strategies to enhance customer satisfaction and loyalty. - Handle customer inquiries and complaints with professionalism and patience. - Promote and market the pub, planning events and specials that attract and retain customers. - Collaborate with suppliers and vendors to negotiate contracts and ensure timely deliveries. - Ensure the establishment is maintained to the highest standards, including regular checks and coordination of maintenance and repairs. - Implement and monitor systems for handling cash and other payments and ensure staff compliance with these systems. Requirements: - Proven experience as a Pub Manager or similar managerial role in the hospitality industry. - Strong understanding of business management and accounting principles. - Excellent communication and interpersonal skills for a diverse range of customers and employees. - Capability to resolve conflicts efficiently while maintaining professionalism. - Flexibility to work during peak hours, including evenings, weekends, and holidays. - Proficient in managing multiple tasks in a fast-paced environment. - Personal license holder preferred. Qualifications: - References from previous employers. - Relevant hospitality qualifications are advantageous. Benefits: - Competitive salary. - Opportunities for professional growth and advancement. - Dynamic and supportive work environment.
Job Title: Head Chef Location: Hendon, London Type: Full-time, 40 hours per week (including unsociable hours) Industry: Catering and Deli Company Overview: We are a fast-paced, fast-growing catering and deli company based in Hendon, London. Renowned for our commitment to quality, we are seeking a skilled and experienced Chef to join our dynamic team. Job Description: As a Chef with our company, you will be responsible for managing the kitchen, overseeing staff, and ensuring the production of high-quality food items in line with our standards. The successful candidate will have a background in food production and catering, possess strong organizational skills, and be able to thrive in a fast-paced environment. Key Responsibilities: Manage the kitchen and staff on a daily basis, ensuring efficient operations. Prepare all menu items, following recipes and maintaining high standards of quality control. Oversee health and safety protocols, ensuring compliance with regulations. Ensure orders are prepared and delivered in a timely manner. Prepare menus for deli events, taking into account customer preferences and dietary restrictions. Develop new recipes and costing documents for new menu items. Skills and Qualifications: Proven experience in food production and catering. Experience in running a kitchen, organizing staff, and overseeing Health and Safety. Proficient in English with effective communication skills. Good interpersonal skills, able to work collaboratively with kitchen staff and other team members. Salary: Salary will be based on the candidate's experience and qualifications. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
We are looking for dynamic, buzzing and friendly people to join our growing team at the Empire casino. Within this role you will be vital in supporting our food & beverage team, assisting the management, and overall ensuring our customers receive the best service we have to offer. We offer employee benefits; below is a taster of what we offer: • Service charge • Growth opportunities • Extensive employee HUB offering discounts • Regular training and development • Refer a friend incentive • 50% off food and drinks in all our UK venues WHAT YOU WILL BE GREAT AT: • Complete orders placed by casino waiting staff promptly, efficiently and to the required standard and in accordance with the company's accounting and control procedures. • Use all equipment correctly and ensure that the work area, machinery and utensils are left clean and tidy at all times. • To provide, and ensure staff provide, outstanding customer service and guest relations at all times. • To rectify any customer complaints or deal with any guest queries that may arise whilst on shift. • To assist the management team in completing team appraisals, service reviews and training. • Assist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings and enquiries etc. DESIRED SKILLS: • A good level of verbal English • Understanding of basic food hygiene • Attention to detail • Positive and upbeat attitude • A high level of personal integrity • A strong work ethic with a passion for exceeding expectations • Show respect and appreciation to all • Encourage and contribute toward a culture that supports everyone to be the best that they can be Please Note: You must be aged 18 or over and have the right to work in the UK.
Responsibilities: Manage client relationships and serve as the primary contact. Coordinate event projects from planning to execution. Develop and present detailed event proposals. Handle event budgets and ensure profitability. Oversee on-site event execution for seamless experiences. Identify and solve challenges to meet client expectations. Communicate effectively with clients, team members, and stakeholders. Stay updated on industry trends for improved offerings. Collaborate with the sales team to pursue new business opportunities. Requirements: Proven experience in planning and operation management. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities.
Sales Job description: Quota Crusher Rambo / Lady Rambo AKA Sales Manager Maternity Cover Position INCLUDE YOUR CV, A COVER LETTER AND WHY YOU WANT TO BECOME AN INTEGRAL PART OF THE MAINYARD STUDIOS TEAM.** We are opening up to someone who is switched on, sociable, productive, organised, resilient, curious, eager to learn about several businesses and industries, and wants to contribute to how a team and company can continually grow. Someone who is a leader in their own right and willing to stretch themselves to close deals! We don’t set boundaries for you apart from finding the right business to fill our spaces at light speed. The way you do it is up to you. We like to work with people who can problem-solve, get stuff done and can easily find joy in the ups and the challenges of daily life. We offer an opportunity to make an impact through your ideas and actions, push yourself and thrive in a fast-growing organisation. The Coworking/Shared Workspace environment is not for the faint-hearted but the reward in fulfillment, the people you will get to know and help and the sense of achievement is invaluable! Base Salary, £28k + bonus based on yearly performance 28 days holiday pa including bank holidays Possible remote work (again, 100% based on performance and not before you've proven yourself to the team) WE BELIEVE IN EMPOWERING OURSELVES AND EACH OTHER TO THRIVE. Our Story: The Mainyard Studios team wake up every morning to help business owners save money, focus their time, connect daily with other business owners and grow their companies. We make it our business to deliver the best value coworking spaces, private offices, music studios, podcast studios and maker-spaces by creating environments that support productivity, by striving to offer the most affordable rents compared to other multi-site workspace providers and by getting to know all of the people in our spaces so that we can connect them with others and resources to help them grow. In 2012, co-founders Remi & Tori took over a derelict factory near their home in Hackney Wick, East London. They worked 2 jobs and threw parties in the space to raise capital. They worked all available hours, day or night doing most of the building work themselves with upcycled and scavenged materials to transform the unloved building into a place where an entrepreneurial community could thrive. Now in 2023, Mainyard Studios is a growing affordable workspace provider and home to 400+ businesses from multiple industries housed in the various coworking spaces, offices, music studios, and maker spaces in 11 sites spread across 5 London boroughs. We are fanatical about personal development and believe that it is integral to achieving desired outcomes in life. You need to show that you are committed to your own personal development through the books you read, the podcasts you listen to and events you attend and recommend to others. Everybody who joins our team joins our monthly Tony Robbin's team coaching sessions that are going to help us understand ourselves, one another and communicate better. Everybody has a say in how we run and grow the company. We take an away day every quarter to review and plan plus 3 days per year to do a more in-depth approach. We are still in a kind of 'Start-Up' mode due to the velocity at which we have scaled in the last 6 years. Our core values: · Collaboration over Competition - There are always opportunities to connect with others and grow together. Share what you know. Help others to do the same. · Progress over perfection - Stay curious, ask questions and take action! Challenge the status quo to show you are participating in life. · Leadership - Every member of the Mainyard Team must become a Leader in their own right. Care for the well-being and growth of the company as if it is your own · Humour - Seeing the lighter side and the lessons in life. Life is such a gift. Getting offended and taking things too personally is a waste of time. Let's focus on how to progress · See the value in everything - Our universe of fair exchange offers rewards in exchange for value delivered. We deliver value through our workspaces in which people grow their businesses and connect with others and in exchange, they pay us money for that value. · No drama - Because life is too short not to find peace, joy and to knuckle down and problem solve! At MYS we all get 5% to stew over the problem and are expected to spend 95% on problem-solving. · Ownership- Taking responsibility for your life and the experiences you have. We are known for the meaningful relationships cultivated and created amongst our residents and our ability to diffuse stress and make progress. We don’t serve wheatgrass smoothies or have an onsite-barbers however, Mainyard Studios is hand-made with love and we provide the space, community, and support people need to grow their business. WE BELIEVE IN EMPOWERING OURSELVES AND OUR COMMUNITIES TO THRIVE Requirements: You need to be…. · Minimum of 3 years of sales experience. · Willing and able to be the leader/owner of the workspace you manage as if it is your own · An amazing team player. · Passion and understanding for entrepreneurial communities. · Understanding of the Sales cycle from getting leads to close. · Successful track record in selling things. · Must be fanatical about personal development · Extremely organized · Have a good understanding of the market · Experience in commercial property is preferred, but not essential · Amazing negotiation skills · Able to work independently and use initiative · Exceptional listening and communication skills · Multiple account management skills · Become expert in what we are selling · Positive attitude, be a real go getter!! · Absolute Rockstar in productivity Your KPI Will Based on: Strategically managing the sales process from qualifying new membership opportunities to closing sales opportunities. Convert warm leads into a sale, with an expected minimum of 20 per month. Create your own sales opportunity: build relationships with brokers, get referrals and use our current database. Follow up key leads Serve as a lead point of contact for potential customers: Contact in a timely manner, understand what we are selling and be able to qualify the leads. Negotiate agreement and close contract to maximise profit Develop new business with existing clients and identify area of improvement to meet sales quota, based on sales/viewings feedback Make decisions based on facts/marketing research Provide accurate and timely account pipeline report, account plan updates and sales forecast Clearly communicate with the community managers with updates and training, connect efficiently with the marketing team and report trends to upper management Support and deliver sales training: design sales script for the team Become an industry expert Manage account decision making processes to ensure revenue is achieved Conduct viewings and rent out our spaces like a Rockstar! We have all kinds of spaces for all kinds of creative businesses and it's up to you how you fill them just as long as the right business, people that 100% get the MYS’s mission and vibe. Also renting at the right price and within a certain time frame of the spaces becoming available. This means choosing the types of people and businesses that will not only thrive in our workspaces but also contribute to the vibe (which is awesome!) The Location: We have 11 sites across London. You will not be assigned to a particular building and will be flexible as to where you work – HOWEVER we will expect you to go to each building on a regular basis to see our managers (as you’ll need to coach them on their sales technics and also show support), meet residents, see how each building develops, and conduct some viewings. You might also be required to cover for a creative manager when necessary albeit very rarely. Your bonus will be based on the level of occupancy of our buildings, therefore it is paramount that you do what Is necessary for you to achieve the results. Why Should You Apply? - If you like to see the impact of your efforts and energy, this is the place for you! On the flip side, your effort and energy directly impacts the business so if you do not like to or cannot create and implement things, please do not apply. It will be part of your job to co-create and apply the structure. - You’ll have a real chance to make a difference in the growth of a company with your input. - Mainyard Studios is an excellent vehicle to effect positive change in a wider sense as well as nurturing the growth and development of our community. - You will be in charge of your own schedule and business growth of your area (working within the parameters of the Mainyard brand that you help to shape!) - Opportunity to progress as the company grows. - Individual career and development plans - Training and development such as coaching sessions with Tony Robbins master coaches - Use of company equipment - Pension contribution - Well being support and counselling sessions if needed - Monthly team socials Mainyard Studios takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorise Mainyard Studios to store your personal data in its electronic database, for the purpose of assessing you
Overview: We are seeking an experienced Business Support Manager to join our team. The ideal candidate will oversee the administrative operations of the company, ensuring efficiency and compliance with company policies along with sales administration matters. Duties: - Develop and implement administrative policies and procedures - Manage office supplies inventory and place orders when necessary - Coordinate office activities and operations to secure efficiency and compliance with company policies - Manage agendas/travel arrangements/appointments etc. for upper management - Manage phone calls and correspondence (e-mail, letters, packages etc.) - Support budgeting and bookkeeping procedures - Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately - Manage and maintain relationships with vendors and service providers. - Manage and response appropriately for any complaints received from the clients. - Ensure that quotations are sent to all new account enquiries as per management’s direction and within agreed timescales. - Manage invoices and maintain records. Requirements: - Proven experience in the similar role - Bachelors Degree (preferred) - Excellent time management skills and ability to multi-task and prioritize work - Attention to detail and problem-solving skills - Proficient in MS Office. Excellent written and verbal communication skills - Strong organizational and planning skills This is a full-time position offering competitive compensation. If you are a detail-oriented individual with excellent organizational skills, we encourage you to apply for this exciting opportunity. Job Type: Full-time, Permanent
The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.
Accountant - Client Manager - Private Wealth Services Location: London Type: Full Time - Office Base Salary: Up to £70K Client Profile: Gurler Mae is proud to announce, that we are searching for an Accountant - Client Manager on behalf of our client. This opportunity is offered on a full-time and permanent basis. As an Accountant - Client Manager, the role involves managing a portfolio of clients/structures across various jurisdictions in direct contact with clients regularly: this includes responsibility for all aspects of the day-to-day management of a portfolio of clients/structures and maintaining relationships with clients while providing them high levels of services. Primary Duties: ● To support the company accounting department including the preparation of accounts for trusts and overseas entities. ● To maintain client financial records. ● To research tax requirements and to advise clients on the results. ● To carry out statutory and governance work (including the production of minutes) for companies across various jurisdictions within filing deadline. ● To assist the Managing Director with key clients ● Involvement with the set-up and management of trusts under common law and in foreign jurisdictions, including drafting of statutory documentation and overseeing preparation of financial statements for the underlying companies. ● To ensure clients’ compliance files are adequately maintained. ● To correspond with HMRC on a variety of matters. ● To interact with business partners and providers in Europe and worldwide. ● To build and maintain the high standard and development of the company and to contribute to winning new clients and managing the successful delivery of projects ensuring technical excellence. ● Strong involvement with business development, participation in marketing the business, and taking on the process of any new business. Personal Specification: ● At least 5/10 years’ experience in a Trust Company or a Multifamily Office or International Chartered Accountancy. ● Accountancy firm experience. ● Strong technical knowledge in international tax matters, trust, wealth management, and experience within the private client field. ● A wealth of experience as a Manager in an international environment or as a solicitor/accountant specialised in international tax. ● Fully conversant with profit and loss statements and budgeting. ● Experience in administration services for high net-worth clients, including advanced knowledge and experience with in-house trust accounting. ● Advanced knowledge and understanding of trust transaction coding, fiduciary income tax, principal and income accounting, and interpretation of trust documents. ● Demonstrable high-level understanding of the trust administration business, industry trends, and best practices. ● Excellent knowledge of accounting and VAT. ● Excellent technical and working knowledge of complex Fiduciary Structures. ● Excellent working knowledge of Company and Trust law and statutory and regulatory obligations. ● Ability to consider tax and legal implications of transactions. ● Technical knowledge of statutory filing requirements. ● Fluency in English is essential, fluency in other languages is desirable (French and/or Italian especially). Qualifications: ● Master's degree in Economics, Finance, Law, or professional equivalent ● Relevant qualification, i.e. ICSA/Governance Institute, STEP, ACA, ACCA is desirable. Benefits: ● Competitive salary ● Discretionary bonus. ● Company pension ● Free or subsidised travel ● Private dental insurance ● Private medical insurance Schedule: ● Monday to Friday To apply: Interested? If so, please send your full CV by clicking “apply”
The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts. We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends. Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements. Training will be provided. Must be very flexible and willing to work both Mornings and Afternoon Must be Willing to Work on a Rota timetable, including weekends and public holidays if required. This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management. Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged. We are seeking someone who has: - Fluent in Written & spoken English. -Good with Computers - Able to handle reservations and allocation of bookings - Experienced in Supervisory role - Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings. - Very Competent, Able to work alone. -Hard Working, patient, and Calm - Helpful, polite, and Willing to assist Guests with Luggage or solve problems - Guest Customer Service focus, Very Friendly, Polite. - Good communication skills, keeping the manager up to date with any problems and follow-up. -Good Listener, managing any requests or issues with genuine warmth and interest in learning - Good personality with a can-do attitude and self-motivation. - Provide professional Service and be able to smile at work. Job Duties involve: Check-In and Check-Out Hotel Guests Managing Online Reservations Liaising with Customers and their requirements. Handling any room complaints Managing all Emails and Telephone Queries Administration Random Room Inspections Attending to Guest requests Assisting in Managing all Departments: Reservations, Housekeeping Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc Job Types: Full-time,
Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.