Hotel / Restaurant & Bar•51-250 empleados
En JOB TODAY desde julio, 2019
Kimpton Vividora Barcelona, located in the Gothic Quarter brings the boutique hotel concept created in the US by Kimpton in 1981, with 156 rooms and 3 outlets designed to provide the Kimpton experience to our guests.
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2 ofertas activas
What’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: • Be the warm welcome that kicks off a memorable guest experience! • Support the Front Office Supervisors in all required tasks. • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. • Handle cash and credit transactions. • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. • Take pride in your appearance and place as a brand ambassador. • Always know what events and activities are on the day’s schedule. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Uniform and laundry service. • Meals whilst on duty. • Cool work environment and lots of fun!
¿De qué trata el trabajo? Te encargarás de dar soporte en todos los aspectos relacionados con el mantenimiento preventivo y correctivo de todas las áreas del hotel (piscina, áreas comunes, cocinas, habitaciones, etc…). Reportarás al Director de Ingeniería. Tu día a día · Realizar el mantenimiento correctivo y preventivo de las instalaciones del hotel · Colaborar con los servicios externalizados del área. · Atender los partes diarios que se reporten en el hotel. · Registrar las incidencias mediante el software de gestión de mantenimiento. · Realizar arreglos de carpintería, cerrajería, albañilería, pintura, etc. · Mantener el orden y limpieza de las zonas de trabajo, taller y almacenes. · Comprobar el correcto funcionamiento de las instalaciones. ¿Qué esperamos de ti? · Estudios relacionados con el puesto. · Experiencia previa en establecimientos hoteleros/turísticos. · Experiencia en albañilería y carpintería · Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio. · Se valorará positivamente dominio del inglés. ¿Qué puedes esperar de nosotros? · Tarifas internacionales en hoteles IHG con descuento. · Espacio para el crecimiento profesional en una de las mayores empresas hoteleras. · Programas de formación y acceso a la herramienta de formación de IHG. · Comidas durante el turno. · Descuento en el seguro médico privado. · Kimpton Benefits: nuestra plataforma con descuentos exclusivos para empleados. · Ambiente de trabajo cool y mucha diversión 😊.
Ofertas sugeridas de otras empresas
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Greet and assist guests in a warm, courteous, and professional manner. Handle cash and credit transactions, ensuring the accuracy of guest billing. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Reception The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are seeking an experienced, high-energy Group Sales Manager to proactively support the sales team in driving group sales revenue by identifying and securing group bookings SLS Barcelona, provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals. Identify and qualify potential leads through research and following the hotel sales strategy and goals. Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement. Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers. Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines. Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences. Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly. Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales. Manage the group sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information of each booking as well as its status. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications What we are looking for... At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Bachelor’s degree preferred. Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management. Track record meeting or exceeding sales goals and developing long term relationships and contacts. Experience managing luxury brands. Ability to be assertive and persuasive without being aggressive. Ability to quickly evaluate alternatives and decide on a plan of action. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus. Someone who understands, celebrates and embraces the SLS brand values. Ability to work under pressure and deal with stressful situations during busy periods. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used. Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team. Exceptional interpersonal skills required, must be able to always present self professionally. Strong work ethic and self-starter who is a team player and comes with a can-do attitude. You want to be part of a team that works hard, supports each other and has fun along the way. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
¿Te apasiona el mundo del deporte, especialmente el running? ¿Te gustaría trabajar en una firma reconocida a nivel mundial? Si es así, ¡te estamos buscando! Desde Staff Global Group estamos en búsqueda de un/a vendedor/a para una firma deportiva especializada en running en Barcelona. Tus funciones principales serán: Ser el/la embajador/a de la marca en el punto de venta. Incentivar la venta de los consumidores de nuestros productos. Dar visibilidad a los productos. Se requiere: Experiencia como vendedor/a Valorable conocimientos en running y/o practicar deporte. Disponibilidad viernes tarde y sábados completos. Ofrecemos: Inicio: 7 de Diciembre Fechas fin: 5 de Enero Horario: - Del 7 al 14 de diciembre Viernes de 15 a 21h sabados de 10:00 a 14:30h y de 15:30h a 21h y Lunes 9 de 15 a 21h - Del 16 al 28 Viernes y Sabados de 10:00 a 14:30h y de 15:30h a 21h - Del 30 al 5 Lunes viernes y sabado 10:00 a 14:30h y de 15:30h a 21h, Jueves de 16 a 21h y domingo de 10 a 15:00h Salario: 8,97€ bruto/hora ¿Te interesa? ¡Te esperamos!
¿Te apasionan las ventas? ¡Únete a nuestro equipo en crecimiento! En Staff Global Group buscamos personas dinámicas y motivadas por los resultados para promocionar nuestros productos en ruta. Si eres proactivo, tienes habilidades comerciales y disfrutas del trato con el público,¡te queremos conocer! Lo que harás: - Promoverás nuestras marcas alcanzando objetivos de ventas. - Brindaras material promocional y/o regalos, para impulsar las ventas. - Elaborarás reportes diarios. Te ofrecemos : - Jornada de 40 horas/semana: Lunes a viernes (9:00-14:00 / 17:00-20:00) + 1 sábado (remunerado) al mes. - Salario: 1.369 € brutos + incentivos (300 € aprox.) + dietas. - Formación remunerada y vehículo de empresa con gastos cubiertos para tus desplazamientos. ** Buscamos:** - Carnet de conducir. - Buenas habilidades de comunicación. - Actitud proactiva y experiencia previa en ventas.
En la Agencia de Santalucía Seguros en Nou Barris, abrimos proceso de selección para incorporar profesionales comerciales de la localidad y entorno. ¿Eres una persona comunicativa y sientes pasión por estar en contacto con el cliente? ¿Te interesa adquirir nuevas habilidades y superarte día a día? Conoce cómo es nuestro día a día como comercial en Youtube: "Entrevista Monitora Giuliana" ¿Cuáles serán tus funciones? - Contactarás con particulares y empresas para incorporar nuevos clientes e incrementar el negocio. - Identificarás las necesidades de los clientes para emplear una venta por beneficios. - Podrás comercializar el porfolio asegurador, promocionando seguros patrimoniales y de personas. - Gestionarás a los clientes que contraten nuevas pólizas para fidelizar la cartera. - Analizarás resultados a través de Sales Force para reforzar tu desarrollo profesional. - ¿Qué ofrecemos?: - Podrás contar con formación continua, capacitación comercial, apoyo en la venta y soporte en la captación de nuevos clientes, así como en la cartera de clientes para realizar venta cruzada. - Disfrutarás de una remuneración competitiva más unos ingresos por ventas sin tope. - En cumplimiento con la Directiva de Distribución Europea, obtendrás el Certificado de Gestor Comercial Nivel B. - ¡Y más beneficios que conocerás cuando comiences a colaborar con nosotr@s! - Requisitos: - Estudios mínimos de Bachiller o FP. - Valoraremos tus dotes comunicativas, competencias digitales y, si contases con ella, tu experiencia comercial. - Necesitamos personas con disponibilidad de incorporación inmediata, proactivas, responsables y con gusto por la atención al cliente. - Si crees que encajas con el perfil y quieres profesionalizarte con nosotros, ¡Inscríbete!
En TEMPS llevamos 25 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En estos momentos una importante compañía, dedicada a la venta de proyectos de cocina y ubicada en Barcelona, precisa incorporar a un/a vendedor con experiencia realizando todo el proceso de venta. Buscamos un/a persona dinámica y trabajadora con experiencia en el diseño y venta de cocinas. ¿Te interesa? ¡No dudes en inscribirte! Principales funciones serán: -Gestión de ventas y atención personalizada al cliente y gestión de presupuestos y facturas. -Desarrollo y asesoramiento de proyectos. -Realizar diseños. -Posterior seguimiento del proceso de colocación y montaje de los muebles. -Resolución de incidencias que puedan surgir (servicio post venta) -Gestión de cobros. Requisitos: -Experiencia de más de 2 años como Vendedor de tienda. -Necesaria experiencia en venta de muebles sector cocinas. (Proyectos integrales de Cocinas, mobiliario a medida…). -Cierre de ventas. -Manejo de programas para diseño de cocinas. -Formación requerida: Conocimientos de Autocad, Office, Word, Excel, PowerPoint... -Disponibilidad para trabajar los sábados hasta el mediodía. Se valorará: -Conocimiento Microsoft Dynamics (Navision) u algún otro ERP. Se ofrece: -Horario: de lunes a viernes jornada partida, sábados alternos de 8:30 a 14h, con los descansos legalmente establecidos (40h semanales). -Salario: 13,09€ b/h -Contrato: Inicialmente 6 meses + posibilidad de posición estable
¡Hola! Desde Eloquence, empresa de personal para eventos, buscamos a 1 azafato/a comercial de una óptica en Barcelona el miércoles 13 de noviembre. A continuación detallamos oferta: – Evento: Promoción Óptica Cottet – Personal: 1 azafato/a comercial – Fecha: miércoles 13 de noviembre – Horario: de 10.30h a 19.00h (8,5h) – Ubicación: COTTET Rambla – Requisitos: persona súper abierta, con dotes comerciales y muy extrovertida. – Funciones: parar y preguntar a personas que pasen por delante de la óptica si quieren entrar a hacerse una prueba gratuita de lentillas. Consiste en estar fuera de la óptica para la captación, ofreciendo pruebas gratuita de lentillas MAX + promo cashback (20€ de dto en compra de 2 cajas), acompañarles dentro para dejarles en manos de los ópticos y explicarles lo que haya conversado previamente. Si no pudieran hacerse la prueba en ese momento, les entrega unas tarjetitas con datos de la óptica para otro día. – Uniforme: pantalones azul marinos y polo o camisa, sin marcas o logos visibles. – Salario: 8,00€ netos/hora – Extras: formación de 15 minutos el lunes 11.11 Si tienes experiencia como azafato/a de eventos en funciones similares a las descritas, ganas de empezar a trabajar en diferentes eventos con nosotros y tienes disponibilidad los dos días, no dudes en apuntarte y te llamaremos si encajas en el perfil. Muchas gracias, Team Eloquence :)