Senior Sales Manager eCommerce (B2B & D2C)
3 days ago
Madrid
At Erbacher the food family, we're not just about food; we're about pioneering sustainable nutrition. For over 80 years, our family-run business has been at the forefront of creating innovative, sustainable food solutions for farm animals, pets, and humans alike. Our mission? To craft the nutrition of tomorrow! With strong global brands, we're proud that our success is rooted in our collaborative spirit and tradition of innovation. We’re currently looking for a professional to join us as a Senior Sales Manager eCommerce (B2B & D2C), based in Spain. Responsibilities Key Account Management • Own and manage key online retail partners (e.g. eTailers, marketplace sellers, omnichannel retailers), • Negotiate annual agreements, promotional plans, and joint business plans, • Drive sell-in and sell-out performance using data-driven insights and strong retailer relationships, • Optimize content, visibility, and conversion on partner platforms, • Coordinate local execution of regional campaigns and performance marketing initiatives DTC eCommerce Management • Lead and optimize our own Spanish Direct-to-Consumer (DTC or D2C) web shop and marketplace activities, • Oversee all aspects of DTC operations, including UX, content, CRM, promotions, and fulfillment, • Collaborate with marketing to develop targeted campaigns that drive traffic and loyalty, • Ensure seamless customer journey and high satisfaction across all touchpoints, • Monitor KPIs and implement continuous performance improvements Cross-functional & International Collaboration • Act as the key liaison between local Spanish market needs and global/corporate eCommerce and retail teams, • Contribute to international strategy rollouts with local market insights and execution excellence, • Ensure compliance with global brand guidelines, pricing strategies, and digital frameworks Expectations • 7+ years of experience in eCommerce, digital sales, or online Key Account Manager roles, • Industry background ideally in FMCG, consumer electronics, or beauty/healthcare — preferably on the brand side, • Proven success in managing online retail partners and DTC channels within the Spanish market, • Strong commercial acumen with a digital mindset and performance orientation, • Excellent communication and negotiation skills, with the ability to influence cross-functional teams, • Fluent in Spanish and English (both written and spoken), • Experience working in international matrix organizations; confident navigating between global and local teams, • Hands-on experience with eCommerce tools (e.g. Magento, Shopify, CRM, CMS, Google Analytics, ...) Our offer We create a friendly work environment, focusing on people and providing comfortable conditions for growth. Here’s what awaits you at ERBACHER the food family: • Flexible work mode (with business travels both to the clients and occassionally to our offices in Poland or Germany), • A non-corporate atmosphere, • Flexible work arrangements, • Attractive discounts on products (dry food for dogs and cats), • And many others… 😊 Additionally, you can expect: • Work (and team-building activities!) in an international setting with experts from various countries, including Poland, Germany, and Ukraine., • Continuous professional and personal development through dedicated training as part of the Food Family Journey program., • A supportive working environment with access to modern tools and technology that enhance skill development and work efficiency. Sounds interesting? Don’t wait—apply today! We’re looking forward to welcoming you to #erbacherthefoodfamily
Martha K.Active 7 hours ago
