Sales Coordinator
6 days ago
Ciutat Vella, Barcelona
About Miiro Borneta Hotel Located in the charming Born district, at the very heart of Barcelona’s Ciutat Vella, Miiro Borneta Hotel offers 92 stylish rooms, an open-kitchen restaurant, a cocktail bar, and a spectacular rooftop terrace with breathtaking views of the city center. We are a hotel full of personality, style, and a dynamic atmosphere, where teamwork and both guest and employee experiences are equally valued. About the Position We are looking for a highly organized and hospitality-driven Sales Coordinator who will act as the link between clients and operations, ensuring flawless delivery from enquiry to post-event follow-up. This is a sales-oriented profile with a primary focus on rooms revenue and group coordination, ensuring accurate execution, smooth internal communication, and an excellent guest experience. Builds strong relationships with clients, agencies, and repeat accounts, and supports proactive commercial actions. Strong English communication skills and previous hospitality sales experience are essential for this role. Main Responsibilities • Supervise showrooms and event spaces prior to site inspection., • Manage room group bookings end-to-end (from enquiry to post-event follow-up)., • Coordinate with Rooms team to ensure accurate information flow and smooth delivery., • Manage rooming lists and operational requirements (e.g., early check-in requests)., • Review arrival lists to identify corporate and repeat accounts., • Track and follow up on corporate account production and key client activity., • Prepare and issue events quotations., • Welcome clients on arrival and introduce them to the Rooms teams if needed., • Coordinate with the GEM for VIP or special group arrivals., • Manage rooming lists, BEO updates, and other operational requirements., • Prepare contracts and proformas., • Supervise deposits, ensure timely payments, and close invoices., • Follow up with clients via email after the event., • Support the Sales Manager with sales blitzes and proactive commercial actions., • Build and maintain relationships with frequent clients., • Assist PR and community events when Sales Manager is not available. Requirements & Skills • Previous experience in Sales within a hotel (essential)., • Strong hospitality background with a solid understanding of hotel operations., • Excellent English level (spoken and written) – mandatory., • Fluent Spanish; additional languages are a plus., • Outstanding communication and interpersonal skills., • Commercial mindset and results-driven attitude., • Highly organized with strong attention to detail., • Ability to manage multiple priorities and deadlines., • Professional, proactive, and service-oriented approach.
Samreen Q.Active 2 months ago
