MKB Marketing Barcelona

Se precisa cubrir 1 puestos de trabajo, para Call Center en nuestras oficinas en Barcelona: Se ofrece: Formar parte de un equipo joven, comprometido y con iniciativa, que apuesta por la motivación y un buen ambiente de trabajo. Formación (3 días). contrato a término indefinido Jornada de lunes a viernes Salario fijo y estabilidad laboral Se pide: Disponibilidad de contratación inmediata. Documentación en regla.

About the job What's the job? As Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Supervisor. Your day-to-day • Be the warm welcome that kicks off a memorable guest experience!, • Support the Front Office Supervisors in all required tasks., • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone., • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay., • Handle cash and credit transactions., • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes., • Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns., • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary., • Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed., • Take pride in your appearance and place as a brand ambassador., • Always know what events and activities are on the day's schedule. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service Department: Reception The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

🧾 Oferta Laboral: Oficinista – Departamento de Renovaciones En SharkEnergy, empresa del sector energético, buscamos jóvenes con ganas de aprender y crecer profesionalmente para unirse a nuestro Departamento de Renovaciones. 🔹 Requisitos: • No se requiere experiencia previa., • Actitud positiva, ganas de aprender y trabajar en equipo., • Manejo básico de ordenador y correo electrónico. 🔹 Ofrecemos: • Formación a cargo de la empresa., • Media jornada: 10:00h a 14:00h., • Buen ambiente laboral y posibilidades de crecimiento. Si te motiva desarrollarte en una empresa en expansión, ¡únete a SharkEnergy!

🏢 OFERTA DE EMPLEO – NUEVA OFICINA EN CRECIMIENTO ¿Quieres formar parte de un proyecto nuevo, joven y con ambición? ¡Esta es tu oportunidad! Nuestra oficina acaba de abrir sus puertas y buscamos incorporar personas con energía, ganas de aprender y crecer profesionalmente dentro de un entorno dinámico y motivador. 🕘 Horario: de 09:00 a 15:00 h (jornada intensiva). 💰 Salario: competitivo, acorde a la experiencia y al rendimiento. 🚀 Crecimiento: reales oportunidades de desarrollo dentro de la empresa, con la posibilidad de liderar y gestionar tu propio equipo en el corto/mediano plazo. Requisitos: • Actitud positiva y proactiva., • Capacidad de trabajo en equipo y orientación a resultados., • Ambición y deseo de superación personal y profesional., • No es necesaria experiencia previa; la formación corre por cuenta de la empresa. Ofrecemos: • Incorporación inmediata., • Excelente ambiente laboral joven y dinámico., • Formación continua., • Posibilidades reales de crecimiento y desarrollo profesional. Si te consideras una persona ambiciosa, responsable y con ganas de crecer, ¡te queremos en nuestro equipo!

About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction.· Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet.· Answer guest emails.· Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.)· Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note.· Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor. · Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties· All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

About the job ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage calendars and proactively organize time as required using expert judgment and discretion. Arrange ongoing/recurring as well as ad hoc meetings and conference calls. Schedule conference rooms, set up audio visual or on-line meeting tools, order meals if needed and overall event coordination. Coordinate and ensure meeting logistics are in place. Create systems to help manage priority issues and timely deadlines through email management and support or other practices. Refer or delegate business issues or questions to others for resolution on behalf of the team. Follow up to ensure issue or question resolution. Track action items using a follow-up system, tool or process, communicate and report on status. Manage travel arrangements, including booking air or ground transportation, hotel accommodations, providing travel support as needed including adjustments to itineraries, shipping of materials and other on-the-fly needs. Compose, proofread, edit and format written correspondence, agendas, and documents. Manage and process invoices and purchase orders through Kimpton's JDE accounting system; follow through on all invoices to ensure approvals and checks are cut in a timely manner, and supporting monthly team budget reconciliation processes as necessary. Assist with special projects on an as-needed basis, including managing and tracking projects creating vendor contracts and distributing final contracts to involved parties. Prepare and manage expense reports. Perform general office duties such as greeting scheduled visitors, ordering supplies, shipping, mail distribution, answering phones, filing, copying, faxing, and more. Additional projects and responsibilities may be assigned as needed. This position requires a flexible schedule, and must be able to work evenings, weekends, and holidays. 12$ per hour + Gratuity range 10$/12$ per hour Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Administration About you Minimum of two (2+) years’ experience in Food and Beverage/Hotel Operations and two (2)+ years in office administration with a proven track record Previous Guest Service resolution experience required System knowledge of JDE, Aloha (or similar Point of Sale system), Go Concierge and ADP strongly preferred Strong organizational, excellent attention to detail, task-management, employee relations, leadership, problem resolution, creativity, verbal and written communication (in English) and presentation skills Ability to work flexible schedule, including mornings to mid-evenings, weekends and holidays with an ability to work in a fast-paced environment required Proven track record of project management experience with an ability to work independently required. Strong computer skills to include: Word, Excel, PowerPoint, Office and Outlook. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.

¡TRABAJA EN VENTAS Y DESPEGA TU CARRERA! ¿Tienes actitud, ganas de aprender y ambición por crecer? ¡Esta es tu oportunidad de unirte a un equipo joven, motivado y en constante evolución! 🎯 ¿QUÉ HARÁS? Formarás parte de nuestro equipo de ventas, donde te enseñaremos paso a paso cómo generar ingresos, cerrar ventas efectivas y construir relaciones sólidas con los clientes. No necesitas experiencia previa: ¡te formamos desde cero! 🕒 HORARIO FLEXIBLE Elige el turno que mejor se adapte a ti: • Turno mañana: 09:00 a 15:00, • Turno tarde: 16:00 a 21:00 📚 ¿QUÉ OFRECEMOS? ✨ Formación completa en ventas desde el primer día ✨ Te enseñamos a generar ingresos reales y consistentes ✨ Bonificaciones semanales por objetivos (¡sin tope!) ✨ Plan de carrera y crecimiento dentro de la empresa ✨ Formación en liderazgo y gestión de equipos ✨ Posibilidad real de acceder a cargos de responsabilidad ✨ Ambiente joven, dinámico y con buen rollo ✨ Eventos de equipo, reconocimientos y mucha energía positiva 💡 ¿QUÉ BUSCAMOS? ✅ Personas con ganas de crecer personal y profesionalmente ✅ Buena actitud, proactividad y mentalidad ganadora ✅ Habilidad para comunicarte de forma clara y con confianza ✅ ¡No necesitas experiencia previa, solo actitud y compromiso! 🗓️ Incorporación inmediata 🔝 Si quieres un trabajo donde cada día cuente y tu esfuerzo se vea recompensado, este es tu sitio. ¡ÚNETE AHORA Y EMPIEZA A CONSTRUIR TU FUTURO CON NOSOTROS!

¡TRABAJA EN VENTAS Y DESPEGA TU CARRERA! ¿Tienes actitud, ganas de aprender y ambición por crecer? ¡Esta es tu oportunidad de unirte a un equipo joven, motivado y en constante evolución! 🎯 ¿QUÉ HARÁS? Formarás parte de nuestro equipo de ventas, donde te enseñaremos paso a paso cómo generar ingresos, cerrar ventas efectivas y construir relaciones sólidas con los clientes. No necesitas experiencia previa: ¡te formamos desde cero! 🕒 HORARIO FLEXIBLE Elige el turno que mejor se adapte a ti: • Turno mañana: 09:00 a 15:00, • Turno tarde: 16:00 a 21:00 📚 ¿QUÉ OFRECEMOS? ✨ Formación completa en ventas desde el primer día ✨ Te enseñamos a generar ingresos reales y consistentes ✨ Bonificaciones semanales por objetivos (¡sin tope!) ✨ Plan de carrera y crecimiento dentro de la empresa ✨ Formación en liderazgo y gestión de equipos ✨ Posibilidad real de acceder a cargos de responsabilidad ✨ Ambiente joven, dinámico y con buen rollo ✨ Eventos de equipo, reconocimientos y mucha energía positiva 💡 ¿QUÉ BUSCAMOS? ✅ Personas con ganas de crecer personal y profesionalmente ✅ Buena actitud, proactividad y mentalidad ganadora ✅ Habilidad para comunicarte de forma clara y con confianza ✅ ¡No necesitas experiencia previa, solo actitud y compromiso! 🗓️ Incorporación inmediata 🔝 Si quieres un trabajo donde cada día cuente y tu esfuerzo se vea recompensado, este es tu sitio. ¡ÚNETE AHORA Y EMPIEZA A CONSTRUIR TU FUTURO CON NOSOTROS!