Agente de Reservas - MIT HOUSE - Madrid

AWS is seeking a world class sales professional to manage our global Energy customers within our EMEA region. The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. We are seeking a world class sales professional to join our EMEA Sales team, to manage one of our main global Energy customers in Iberia, headquartered in Madrid, Spain. Reporting to the South EMEA Sales Leader, this role is highly critical to support and drive this global account across the next wave of cloud adoption while supporting its business priorities. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage remote resources. You will define a CXO relationship strategy within the account, including engaging with the AWS senior leadership team for executive sponsorship, coordinating executive business reviews, and maintaining customer satisfaction. The ideal candidate will possess an Oil&Gas business background, sales, management, and technical background that enables him to lead a team with engagements at the CXO level, energy Line of Business leaders as well as with software developers and IT architects. You will be part of a global team focused on Energy & Utilities customers, highly skilled in the whole energy value chain and working daily to build added value propositions to our customers, leveraging the power of AWS Cloud. Key job responsibilities The Global Account Manager (GAM) is responsible for teaming with the customer’s IT Organization to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed. About the team AWS Industries is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. • 10+ years of experience in sales and account management with evidence of successful track records, • Knowledge of the Oil & Gas business (upstream, midstream, downstream), • Extensive experience working at a consulting services or/and technology companies as the lead account and relationship manager of a large/complex global organisation, • Experience selling to line of business executives and technology leaders, • Good understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS), • BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred), • Experience in large complex deal negotiations with a successful track record; establishing credibility quickly with senior level executives across the organisations, • Experience in consultative selling or consulting background Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key AI and cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers. On a daily basis you empower your customers to solve challenges using the latest technology while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. Key job responsibilities • Promote AWS services in a defined territory or industry vertical., • Propose and execute against a comprehensive account/territory plan., • Create & articulate compelling value propositions around AWS services., • Facilitate customer adoption., • Maintain a robust projects pipeline., • Work with partners to extend reach & promote adoption., • Contribute to positive customer experience. Expect moderate travel., • Experience working and communicating with multiple stakeholders and cross-functional teams including direct and channel marketing, solution architect teams, product management and account management teams, • Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent, • Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals, • Experience identifying, developing, negotiating, and closing large-scale technology deals, • Fluent in Spanish and English, • Role location: Madrid or Barcelona, • Experience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises, • Experience (technical or educational) in Engineering or Computer Science, • Experience leading and influencing cross-functional sales teams, • Experience selling cloud and AI solutions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Agencia mayorista - minorista especializada en viajes de buceo y naturaleza de larga distancia, líder en el sector.Buscamos personal para el departamento de reservas (categoría oficial de 1ª): - Trabajo en equipo liderado por auténticos expertos.Diseño y realización de programas a la medida.

📍 Madrid 🌍 Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL), we design and manufacture technology that makes electric power safer, more reliable, and more economical. Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy, SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do • Provide world-class customer care to both internal and external customers., • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications., • Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis., • Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems., • Own customer feedback tracking and driving to customer satisfaction., • Initiate process improvement suggestions and lead in implementation., • Other duties as assigned. What You Bring • Minimum 3 years of customer service experience, • Degree in business or related field or related operations experience, • Languages: Spanish Fluent, French Fluent and English Fluent, • Strong computer skills, • ERP or CRM tools experience, • Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. • Competitive salary and an excellent benefits package., • Top‑tier medical and dental, insurance., • Restaurant tickets and wellness benefits., • Development opportunities, including tuition assistance and internal growth programs., • A people‑first culture where your work truly matters.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas) ¿Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos Teleoperadores/as de Atención al Cliente para un servicio de asistencia en carretera, gestionando llamadas y solicitudes de usuarios que necesitan apoyo durante sus desplazamientos. ¿Cuáles serán tus funciones? • Atención telefónica a clientes., • Gestión de incidencias y solicitudes de asistencia en carretera., • Coordinación y seguimiento de servicios., • Resolución de consultas y orientación al cliente., • Registro de información en las herramientas de gestión. ¿Qué ofrecemos? • Contrato fijo discontinuo del 22/06 al 30/09., • Jornada completa de 39 horas semanales., • Trabajo de lunes a domingo con festivos (máximo 2 fines de semana al mes)., • Dos turnos disponibles (a elegir):, • Turno de mañana: 08:00 a 16:00, • Turno de tarde: 16:00 a 00:00, • Trabajo presencial en Alcobendas (Madrid)., • Buen ambiente de trabajo y acompañamiento continuo. Formación • Formación inicial obligatoria., • Fechas: del 15/06 al 19/06 de 15h a 23h o de 8h a 16h, • Remuneración: 150 € tras superar el periodo de prueba. Requisitos • Valorable experiencia en atención al cliente o contact center., • Buenas habilidades comunicativas y orientación al cliente., • Manejo básico de herramientas informáticas., • Disponibilidad para trabajar fines de semana según cuadrante., • Disponibilidad para realizar la formación previa.

🔐Movistar Prosegur Alarmas (MPA), Joint-Venture de Telefónica y Prosegur, es un referente del sector de las alarmas en España que proporciona a hogares, empresas y comercios una seguridad de confianza basada en las soluciones más avanzadas del mercado. MPA cuenta en la actualidad con una base de clientes de 600K, que se ha más que duplicado desde la creación de la JV en el 2020. 💡 ¿Qué impacto tendrás en este rol? Buscamos un/a Coordinador/a de Atención al Cliente B2B con visión operativa y orientación a resultados, capaz de liderar equipos y garantizar una excelente experiencia de cliente en entornos dinámicos. Serás una figura clave para asegurar el cumplimiento de SLAs, la eficiencia operativa y la gestión de clientes estratégicos, impactando directamente en los resultados del negocio. 🎯 ¿Cuál será tu día a día? Te encargarás de coordinar la operación end-to-end de atención al cliente B2B, con foco en calidad de servicio, eficiencia y recobro: • ✅ Coordinación operativa del equipo (atención al cliente, back office y cobros) priorizando incidencias y cargas de trabajo, • 📊 Seguimiento de KPIs y SLAs, analizando resultados y activando planes de acción, • 🤝 Gestión de clientes estratégicos B2B, resolviendo incidencias complejas en coordinación con áreas internas, • 💰 Supervisión de la gestión de cobros y recobro, optimizando la recuperación de deuda, • ⚙️ Mejora continua de procesos, identificando oportunidades de automatización y eficiencia, • 👥 Desarrollo del equipo, a través de seguimiento, feedback y liderazgo cercano, • 🔗 Coordinación transversal con Comercial, Operaciones y otras áreas 🧠 ¿Qué buscamos en ti? • Experiencia mínima de 3 años en atención al cliente B2B, operaciones, back office o cobros, • Experiencia liderando o coordinando equipos, • Alta orientación a resultados y cliente, • Capacidad analítica y toma de decisiones basada en datos, • Experiencia en entornos de Contact Center o gestión de grandes cuentas (valorable), • Manejo de herramientas de gestión (CRM, Excel avanzado, KPIs y SLAs) 💥 ¿Qué te hará destacar? • Experiencia en entornos de alta exigencia operativa, • Capacidad para liderar cambios y optimizar procesos, • Mentalidad de mejora continua y automatización, • Habilidades de comunicación e influencia 🌍 ¿Qué ofrecemos? • Proyecto con alto impacto en cliente y negocio, • Entorno dinámico y transversal, • Desarrollo profesional y liderazgo de equipo, • Formato Híbrido, • Salario Fijo + variable por consecución de objetivos 👉 ¿Te interesa? Si quieres liderar operaciones clave en atención al cliente B2B y aportar valor real al negocio, ¡inscríbete y da el siguiente paso en tu carrera!