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• Yurbban Hospitality Group

  

  Hotel Manager - Colectia Hotel Dos Aceras - (Málaga)

  hace 12 días

  Málaga

  Empresas: Yurbban Hospitality Group Sobre Yurbban Hospitality Group En Yurbban no solo ofrecemos alojamiento, creamos momentos que se recuerdan. Somos un grupo hotelero con alma, donde la hospitalidad, la sostenibilidad y la autenticidad van de la mano. Nos mueve sorprender, hacer las cosas bien y disfrutar mientras las hacemos. Nuestra esencia WOW, CONSCIOUS, HONEST, PASSION y TEAM son mucho más que palabras: nos encanta innovar, cuidamos de las personas y del planeta, actuamos con transparencia, damos el 100 % en cada reto y, sobre todo, trabajamos juntos para lograrlo. Por qué unirte a nosotros Formar parte de Yurbban es crecer en un entorno donde las ideas cuentan y el buen ambiente se siente. Operamos alojamientos y restaurantes en Barcelona, Madrid, Sevilla, San Sebastián, Miami, Chía y Bogotá, con un propósito claro: hacer que cada experiencia sea única. Estamos buscando a un/a Hotel Manager para nuestro nuevo Colectia Hotel Dos Aceras, en Málaga, un hotel pequeño de 28 habitaciones. Buscamos una persona con visión operativa, capacidad de liderazgo y clara orientación al cliente, que quiera formar parte de un proyecto desde sus inicios y acompañar al equipo en el día a día. Será una posición clave para asegurar el correcto funcionamiento del hotel, cuidando tanto la experiencia del huésped como la coordinación interna del equipo. Responsabilidades • Liderar la operativa diaria del hotel, asegurando el correcto funcionamiento de todos los departamentos., • Coordinar y acompañar al equipo, fomentando un ambiente de trabajo cercano, profesional y colaborativo., • Garantizar una excelente experiencia del huésped, cuidando cada detalle durante su estancia., • Supervisar la recepción, housekeeping, el servicio de desayunos, el mantenimiento y la coordinación con proveedores externos., • Dar soporte operativo al equipo de recepción cuando sea necesario, participando en tareas como check-in, check-out, atención al huésped, gestión de reservas, cobros e incidencias y hacer turnos en caso de ser necesario., • Gestionar incidencias, quejas o solicitudes especiales con rapidez, empatía y orientación a soluciones., • Asegurar el cumplimiento de los estándares de calidad, procedimientos internos y protocolos operativos., • Realizar seguimiento de la satisfacción del cliente y proponer mejoras en la experiencia., • Coordinarse con los equipos corporativos de Yurbban Hospitality Group., • Velar por el buen estado del hotel, las habitaciones y las zonas comunes., • Participar en la selección, formación y desarrollo del equipo del hotel. Requisitos • Experiencia previa como Hotel Manager, Assistant Hotel Manager, Front Office Manager o en una posición similar., • Capacidad de liderazgo, organización y toma de decisiones., • Perfil resolutivo, operativo y orientado al detalle., • Muy buenas habilidades de comunicación y trato con el cliente., • Nivel alto de español e inglés, tanto oral como escrito., • Conocimiento de herramientas de gestión hotelera., • Disponibilidad y flexibilidad para adaptarse a las necesidades de una apertura hotelera. Se valorará experiencia en aperturas hoteleras o nuevos proyectos. Qué te ofrecemos • Oportunidades de crecimiento dentro del grupo en expansión con un plan de carrera personalizado., • Formación continua con Yurbban Academy., • Un lugar donde el buen ambiente y la profesionalidad van de la mano., • Afterworks y actividades de teambuilding trimestrales., • 30 días naturales de vacaciones + tu cumpleaños libre., • Descuentos en todos los hospedajes nacionales e internacionales para ti y tu familia & amigos., • Plan de retribución flexible: restaurante, transporte, seguro médico y guardería., • Gestión de anticipos con Payflow., • Acceso al Club de Beneficios con miles de descuentos en ocio, viajes, deporte y más. Si deseas formar parte de una experiencia donde cada día representa una oportunidad para crear momentos inolvidables para nuestros huéspedes, ¡aplica ahora! ¡Únete a Yurbban Hospitality Group! Requisitos :

• Grupo DKV

  

  Gestor/a de Operaciones - Atención al Cliente (Málaga)

  hace 7 días

  Málaga

  Y si tu próximo reto profesional pudiera mejorar la experiencia de miles de personas? En DKV buscamos un/a Gestor/a de Operaciones - Atención al Cliente para incorporarse a nuestra sucursal de Málaga y contribuir a ofrecer una experiencia cercana, ágil y de calidad a nuestros clientes.Si te moti

• Hira Talent

  

  Dutch-Speaking Customer Support Agent

  hace 10 días

  Málaga

  Dutch-Speaking Customer Support Agent — Málaga or Alicante, Spain.Haga clic en "Solicitar" a continuación para enviar su candidatura.Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.Málaga or Alicante, Spain | On-site | Permanent contract.Star

• REMS

  

  Internship Opportunity – Guest Service or Property Management

  hace 4 días

  Málaga

  ph3Your mission /h3 pAre you a student eager to gain real-world experience in hospitality and property management? We are offering curricular and extracurricular internships, starting from this February, for the positions of Guest Service and Property Management. /p pbLocation: /b Center of Málaga /p pbWorking Hours: /b 25 hours per week, 5 days a week /p h3Guest Service Intern /h3 pAs a Guest Service Intern, you will help our team ensure our guests have a seamless and memorable experience. Your responsibilities will include: /p ul liGuiding guests using our communication tools (PMS and phone calls). /li liWelcoming guests to the properties and assisting during their stay (check‑in). /li liOffering additional services to guests (guided tours, extra cleaning, breakfast, etc.). /li liProviding information and recommendations on local attractions, dining, transportation, and cultural events. /li liSupporting reception duties in our office. /li liCoordinating with Property Management, Cleaning, and Maintenance teams for operational needs. /li /ul h3Property Management Intern /h3 pAs a Property Management Intern, you will support our team in maintaining our properties and assisting with day‑to‑day operations. Your tasks may include: /p ul liHelping to ensure properties are prepared and maintained to the highest standards for guest arrivals. /li liAssisting in coordination with maintenance, cleaning, and logistics teams to resolve issues. /li liSupporting communication with apartment owners, keeping them informed and addressing concerns. /li liParticipating in regular property inspections and reporting findings. /li liHelping with administrative tasks related to property upkeep and owner relations. /li liBeing present in the Málaga, Benalmádena or Torremolinos area, as some tasks require on‑site support. /li liAssisting with creation of visual content for the properties (photoshoots and video tours). /li /ul h3Your profile /h3 ul liCurrently pursuing a Bachelor’s or Master’s degree in Business Administration, Tourism, Hospitality, or any relevant field. /li liFluent in English and Spanish (both written and spoken) – mandatory. /li liStrong organizational and communication skills. /li liDriving licence is a plus. /li /ul h3About Us /h3 pREMS is the top quality Airbnb management company in Spain. We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol. Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry. /p /p #J-18808-Ljbffr

• Regus

  

  Customer Service Executive (Part-time)

  hace 7 días

  Málaga

  ph3Part‑Time Customer Service Executive /h3 p(20+ hours per week, Monday to Friday or selected days) /p pWe are recruiting for part‑time Customer Service Executives across our network of business centres. This role is ideal for students, people returning to work, or those seeking a second job. /p h3Responsibilities /h3 ul liGive our customers and their guests a warm and friendly welcome, every day. /li liManage a range of on‑site tasks to keep our busy workspace running smoothly and happily. /li liHelp customers and colleagues have a great day at work. /li /ul h3About You /h3 ul liGreat communication skills and a love of interacting with people. /li liA positive, outgoing and can‑do attitude. /li liThe ability to take direction, learn new skills and apply them with confidence. /li liThe motivation to be your best every day and the determination to improve each day. /li /ul h3Benefits /h3 ul liA fun, challenging and rewarding career. /li liGreat induction training and excellent ongoing learning and development. /li liFantastic promotion prospects. /li liGenerous, achievable incentives and sociable hours. /li /ul /p #J-18808-Ljbffr

• Mercier Consultancy Group

  

  Dutch-Speaking Customer Service Agent — Relocate to Greece

  hace 3 días

  Málaga

  pMercier Consultancy Group is seeking a Dutch-speaking Customer Service Agent to join a leading digital solutions provider in Greece. You will be the face of the company, handling inquiries, resolving issues, and documenting interactions in the CRM. /ppRelocation is fully funded, including flight, transfer, and hotel. English proficiency (minimum B2) and strong communication are essential, and you must be willing to live and work in Greece as part of a multinational team. /p #J-18808-Ljbffr

• Cross Border Talents

  

  Customer Support Representative

  hace 6 días

  Málaga

  ph3Job Summary /h3 pWe are looking for a bilingual Customer Support Representative fluent in German and English to join our customer service team. You will be the primary point of contact for our German-speaking customers, ensuring a seamless, high-quality support experience across all communication channels. This role requires strong communication skills, empathy, and a problem-solving mindset. /p h3Key Responsibilities /h3 ul liProvide outstanding customer support via email, chat, and phone in both German and English. /li liResolve customer issues by identifying problems, offering solutions, and ensuring follow-up. /li liMaintain detailed and accurate records of customer interactions using our CRM tools. /li liCollaborate with internal teams (product, technical support, logistics, etc.) to resolve complex issues. /li liHelp maintain and update customer support documentation and FAQs in both languages. /li liMonitor customer feedback and share insights to improve the overall customer experience. /li liMeet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction. /li /ul h3Required Qualifications /h3 ul liFluent in German C2 or native-level and English (written and spoken). /li liPrevious experience in customer support, call center, or help desk roles. /li liStrong written and verbal communication skills. /li liAbility to work in a fast-paced, team-oriented environment. /li liTech-savvy with proficiency in tools like Zendesk, Salesforce, Intercom, or similar platforms. /li liExcellent problem-solving skills and attention to detail. /li /ul h3Preferred Skills /h3 ul liExperience in e-commerce, SaaS, or technology-based companies is a plus. /li liBasic knowledge of CRM systems and support software. /li liAbility to handle technical queries or escalate them appropriately. /li liFamiliarity with KPIs and service-level targets. /li /ul h3What We Offer /h3 ul liCompetitive salary and benefits package. /li liFlexible work schedule /li liTraining and development opportunities. /li liA supportive, inclusive, and international work environment. /li liOpportunities to grow within a fast-scaling organization. /li /ul pIf you're passionate about customer service and fluent in both German and English, wed love to hear from you! /p /p #J-18808-Ljbffr

• Cross Border Talents

  

  Dutch Cloud Account Manager – Hybrid, Málaga

  hace 3 días

  Málaga

  h3About the job Senior Account Manager – Dutch Speaker – Hybrid (Málaga) /h3h3Job Overview /h3pWe are looking for a Senior Account Manager (Dutch-speaking) to join a high-performing team focused on cloud solutions in Málaga. /ppIn this role, you will manage key client accounts, drive business growth, and deliver strategic value through consultative sales and account development within a dynamic tech environment. /ph3Key Responsibilities /h3pManage and grow a portfolio of Dutch-speaking clients /ppBuild long-term relationships with key stakeholders /ppIdentify upselling and cross-selling opportunities within cloud solutions /ppDevelop and execute strategic account plans /ppMonitor performance metrics and optimize account outcomes /ppCollaborate with internal teams to deliver tailored solutions /ppAchieve and exceed revenue and retention targets /ph3Requirements /h3pNative or fluent Dutch (C1–C2 level) /ppGood command of English (B2 or higher) /ppProven experience in Account Management or B2B Sales (Senior level) /ppExperience in cloud solutions or technology sector is a strong advantage /ppStrong negotiation, communication, and presentation skills /ppResults-driven with a commercial mindset /ppAbility to manage multiple stakeholders and complex accounts /ppEligible to work in Spain /ppResponsible for finalizing deals and nurturing accounts during the critical onboarding phase.brIdeal Profile: Solid 3 to 6 years of experience in Tech Sales.brNote: Experience in other industries is not accepted; a tech sales background is mandatory." /ph3What's Offered /h3pSalary: €35,000/year + up to €5,000 bonus /ppPrivate medical insurance /ppStructured onboarding and continuous training /ppCareer growth opportunities in a tech-driven environment /ppInternational and collaborative workplace /ph3Apply Now /h3pIf you are an experienced Account Manager ready to grow in the cloud solutions space, apply today. /p #J-18808-Ljbffr