Customer Service Representative
hace 2 días
Barcelona
Customer Service Representative | Barcelona | Part-Time / Full-Time (20h – 40h weekly) DaoPay, a leading international payment service provider with over 23 years of experience, is looking for motivated students or young professionals to join our team in Barcelona. This is a great opportunity to gain valuable experience in a fast-growing FinTech company. Your tasks: • Support users predominantly with DaoPay Phone Payments (PaybyCall/SMS) and other services, • Provide customer support (levels 1–3) via chat, email, phone, and post, • Work closely with internal departments to resolve queries and B2B merchants, • Follow processes and resolve customer issues swiftly Your Profile: • Ideal for students looking to enter the workforce and gain valuable experience, optimal for IT or Business students, • Fluent communication skills in English is required, German is advantageous, • Customer-focused, solution-oriented, and a reliable team player, • Tech-savvy with good MS Office skills, • Based in Barcelona with work permission to work in Spain We Offer: • A dynamic, international work environment, • Real opportunities for professional growth and skill development, • Weekly team lunches and daily healthy snacks, • Flexible onsite working hours (20–40h/week), no weekends or night service, • Centrally located office in the center of Barcelona Interested? Then apply here via LinkedIn, and feel free to share any additional information you see fit.