Atención al Cliente - Miss group

🌍 Want to work with a team spread across Europe, without the airport queues? ✈️ 🚀 Are you ready to join a dynamic, fast-growing company where your contribution truly matters? 🏡 We offer a great work-life balance, no commuting, and YES: Work from anywhere! (almost) 💻✨ Foneday is on a mission to revolutionize the smartphone repair parts industry by building strong, lasting relationships with our customers. We're looking for an energetic and results-driven Telephone Account Manager B2B - Spain [Remote] to join our team, focusing on the local market. This is a remote role, offering the flexibility to work from anywhere in this market or elsewhere in the world within the same time zone. About Foneday At Foneday, we believe that success comes from building more than just customer transactions, we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support. What You’ll Be Doing: • Drive Growth: Spearhead the development and expansion of our customer base in your market by establishing strong relationships. As the pioneer in this market, your primary objective in the initial months will be to proactively reach out to potential customers, establishing a strong foundation for growth., • Be the Customer’s First Point of Contact: Build and nurture lasting relationships with the customers, ensuring their needs are met and their experience with Foneday is seamless., • Deliver Outstanding Service: Provide solutions, resolve issues, and proactively engage with customers to ensure satisfaction. What We’re Looking For: • Customer-Focused: You are passionate about delivering excellent service and building meaningful relationships with customers. You make sure customer needs are fully met on time, • Sales and Persuasion Skills: You have a natural ability to engage customers on calls, pitch our potential partnership effectively, and guide them toward making decisions, all while maintaining a positive relationship., • Tech-Savvy: You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily., • Strong Communicator: You are a strong communicator with excellent command of English., • Self-Motivated: You have worked and thrived in a remote environment, managing your own time and staying organized., • Problem-Solving and Adaptability: You can think on your feet, adjust to changing customer needs, and find solutions quickly., • Reliability and Accountability: You take ownership of your tasks, ensuring deadlines are met and goals are achieved consistently. What We Offer: • Freedom: Work remotely from anywhere, with the flexibility to create your ideal work environment., • Competitive Salary: Earn between €1,800 and €2,300 gross per month, depending on experience, plus performance-based incentives and an additional compensation for independent contractors, • Flexible Working Hours: Enjoy the flexibility to balance your professional and personal life, with 25 annual holidays (full-time) and national holidays off., • Growth Opportunities: Be a key part of our expansion in your market and seize long-term career development prospects., • Great Remote Benefits: Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance., • Dynamic Culture: Join a collaborative, fast-paced environment where your ideas and contributions are highly valued., • Supportive Team Environment: Be part of a Remote, dynamic team where we help, challenge and inspire each other to grow, both personally and professionally. Important Note: As we do not have a legal entity in this market, this role will be offered as an independent contractor position. You will receive an extra compensation for this. If you’re passionate about technology, customer success, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us. Learn more about us at:foneday.shop

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

¿Y si tu próximo reto profesional estuviera en una organización con más de un siglo de trayectoria, reconocida por ofrecer especialidades químicas, minerales y polímeros a clientes industriales de todo el mundo? La filial en España y Portugal, creada en 2006, se dedica a comercializar materias primas de alto valor para sectores como lubricantes, nutrición y cosmética, y hoy confían en S&You para sumar a su equipo un perfil de Customer Service que aporte cercanía, eficiencia y proactividad. ✨¿Cómo será su día a día? • Gestionarás y controlarás el flujo logístico., • Tramitarás pedidos de proveedores nacionales e internacionales (por eso, el inglés será su gran aliado)., • Acompañarás a los clientes con un seguimiento cercano y resolución de incidencias., • Controlarás impagos y realizarás tareas de facturación., • Impulsarás mejoras en los procesos logísticos., • Tramitación de pedidos de venta en la línea de ingredientes para cosmética: recepción de pedidos, introducción en SAP, coordinación con departamentos y filiales, seguimiento logístico hasta la entrega y facturación. 🔍 ¿Qué hará a esta persona ideal para el puesto? • Haber desarrollado experiencia en posiciones similares, especialmente en entornos internacionales., • Contar con un nivel de inglés C1 imprescindible para comunicarse con fluidez., • Manejar herramientas ofimáticas y tener experiencia con SAP o un ERP equivalente. ¿Qué ofrece este proyecto? • Un contrato indefinido desde el inicio, porque la estabilidad importa., • Flexibilidad horaria: L-J de 8:00 a 16:30 y viernes jornada intensiva., • Modelo híbrido con 3 días de teletrabajo por semana., • Ticket restaurante., • Salario competitivo: entre 28.000 y 30.000 € brutos anuales, acorde a la experiencia. 📩 Inscríbete y da el primer paso hacia un nuevo futuro profesional.

We’re looking for a native or bilingual Dutch-speaking Customer Support Representative with a solid command of English (B2 level) to join our team! You’ll support a leading company in warranties and insurance for electronic devices, assisting customers with the management of coverage and incident resolution. ✅ What We Offer • 4-month temporary contract with strong potential for extension, • Online training in English, fully included in your contract, • Full-time: 39 hours/week, working 5 days between Monday and Saturday, • Shift: 9 AM – 7 PM (Monday to Friday), Saturdays 9 AM – 5 PM (2 Saturdays off per month), • Salary: €22,000 gross per year, • 100% remote position from anywhere in Spain (contract starts from day one of training) 👤 What We're Looking For • Native or bilingual Dutch speaker, • Advanced English level (minimum B2), • Experience in customer service and knowledge of tech/warranty products is a plus, • Strong adaptability and customer-focused mindset, • Must reside in Spain 📅 Start date: August 25th 🌟 Benefits • Career development in a growing company, • Language classes for all employees, • Weekly team activities as part of our employee experience program, • Exclusive discounts on tech, private health insurance & more, • Referral bonus via our “Bring a Friend” program 💡 About Us We believe in your growth—professionally and personally. Our wellness programs are designed to help you thrive in every area of life: • Move Well: Exercise routines and daily movement tips, • Eat Well: Nutrition guides, healthy recipes, and tips, • Live Well: Mindfulness tools, stress reduction, and mental health support Apply now and join a company that supports your future from day one!

🗓️ Start Date: 18th August 2025 🖥️ 100% Remote | Computer Provided | Contract: 4 Months (with real extension opportunities) Important: This is a 100% remote position, but you must reside in Spain to apply (due to legal and administrative requirements) 💬 Languages: Native/Bilingual German + Advanced English 💶 Salary: €21,500/year + €1,500 Sign-On Bonus 💡 Looking for more flexibility in your life? Are you someone who enjoys helping others, solving problems, and making every interaction count — all from the comfort of your own home? Join our team of customer service professionals and guide users through the reservation process, helping them find the perfect option for their needs. ✨ No commuting. More freedom. Better balance. 👀 What We’re Looking For ✔️ Native or bilingual German speaker ✔️ Advanced English (B2–C1 level) ✔️ Stable internet connection (equipment provided by us!) ✔️ Customer service experience is a plus (but not required!) ✔️ Ability to understand user needs and provide tailored support ✔️ A team-player attitude, positivity, and a passion for delivering excellence 🎁 What We Offer You 🏠 100% Work-from-home position 💵 €21,500/year + ✨ €1,500 Sign-On Bonus 🧑 💻 Online paid training included in your contract 🎉 Refer-a-friend bonus: €500 (same campaign) 🕒 Schedule: 39 hours/week (Mon–Sun rotation, alt. weekends), between 9 AM – 8 PM 📅 Initial 4-month contract with real chances to stay and grow 🎁 Perks & Benefits 🌱 Grow With Us: Career development & promotion opportunities 🌍 Free Language Classes: Spanish, French, Swedish, Portuguese & more 🎉 Employee Experience Program: Weekly activities & cultural events 💡 Special Discounts: Private health insurance, tech, and more ❤️ Wellbeing Initiatives: • • Move Well (💪): Fitness programs & tips, • • Eat Well (🥗): Nutrition guides & recipes, • • Live Well (🧘): Mindfulness & mental health support, • • Do Well (❤️): Join meaningful social impact actions, • 🚀 If you're an ambitious individual who loves helping others, this is your chance to join a dynamic and supportive international team., • 👣 Create your best moments. Join the #FoundeverLife., • 📩 Apply now and start your journey with us!

🌍 Agente de Atención al Cliente Francófono | Presencial en Oficina en España Conecta países con tu voz. Impulsa negocios con tu servicio. ¿Dominas el francés y el español? ¿Te gustaría crecer en un entorno multicultural e internacional? ¿Quieres trabajar desde España, pero participar en el desarrollo del mercado francés? Si no estás buscando simplemente un trabajo, sino una carrera profesional con sentido, ¡te estamos buscando a ti! 🎯 Responsabilidades • Actuar como primer punto de contacto para clientes franceses, gestionando consultas, postventa, reclamaciones y resolución de incidencias;, • Comunicarte de forma fluida y profesional en francés a través de teléfono, email o chat para ofrecer una experiencia cliente eficiente;, • Coordinar con los equipos locales en España (almacén, logística, ventas) para asegurar soluciones rápidas y precisas;, • Recopilar y analizar feedback de clientes, proponiendo mejoras continuas en los procesos de atención;, • Colaborar en tareas adicionales asignadas por el supervisor: soporte en nuevos sistemas, gestión de urgencias, etc. ✅ Perfil que buscamos • Dominio avanzado de francés (mínimo nivel C1, oral y escrito);, • Buen nivel de español para la comunicación diaria y el trabajo en equipo;, • Se valorará experiencia en atención al cliente, soporte postventa o gestión de operaciones internacionales;, • Capacidad para trabajar bajo presión, buena gestión emocional, enfoque al detalle y al cliente;, • Permiso legal para trabajar en España (residencia, visado de trabajo, estudiante con permiso laboral, etc.);, • Actitud positiva, ganas de aprender y crecer con la empresa.

Oferta de Empleo: Agente Telefónico – Emisión de Llamadas (Sin Ventas) ¿Te apasiona la atención al cliente y buscas un ambiente dinámico donde crecer profesionalmente? ¡Únete a nuestro equipo! Funciones: • Realizar llamadas salientes a propietarios y/o agencias inmobiliarias con un inmueble en venta., • Registrar información relevante en el sistema con precisión y confidencialidad., • Brindar un trato amable, respetuoso y profesional en cada interacción., • Colaborar con otros departamentos para mejorar la experiencia del cliente. Requisitos: • Experiencia previa en atención telefónica (valorable pero no imprescindible)., • Habilidades comunicativas y buena dicción en español., • Dominio básico de herramientas informáticas., • Disponibilidad para trabajar en turnos rotativos. Ofrecemos: • Contrato laboral con alta en la Seguridad Social., • Horario flexible. Tú decides cuantas horas le dedicas al día y se te pagará por hora., • Estabilidad laboral y posibilidad de desarrollo dentro de la compañía., • Además de las horas que dediques recibirás una comisión por cada operación cerrada. SALARIO MEDIO MENSUAL: 2.000€