Atención al Cliente - Bricolaje Moraleja - Getafe

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• ILUMINASHOP

  

  Atención al Cliente

  1 month ago

  Full-time

  Getafe

  Atención al Cliente (Ecommerce) Buscamos incorporar una persona para nuestro departamento de Atención al Cliente. El trabajo consiste en gestionar consultas e incidencias de clientes a través de diferentes canales (email, tickets, chat y teléfono), realizando seguimiento de pedidos y ofreciendo una atención rápida, profesional y resolutiva. Es un puesto muy orientado a la organización, productividad y gestión de volumen de trabajo. Funciones • Atención al cliente por email, chat y teléfono., • Gestión y seguimiento de incidencias., • Seguimiento de pedidos y envíos., • Comunicación con agencias de transporte y proveedores., • Gestión de devoluciones y reclamaciones., • Introducción y actualización de datos en el sistema., • Tareas administrativas relacionadas con la atención al cliente. Requisitos • Experiencia previa en atención al cliente o puestos administrativos similares., • Excelente manejo del ordenador y soltura con herramientas informáticas., • Buena velocidad de mecanografía., • Capacidad para gestionar varias tareas simultáneamente., • Persona organizada, resolutiva y con atención al detalle., • Buen nivel de comunicación escrita y verbal., • Valorable experiencia en ecommerce, CRM, ERP o sistemas de tickets. Qué buscamos Buscamos una persona constante, organizada y con capacidad para trabajar con un volumen elevado de consultas diarias. Es un puesto con carga de trabajo, donde la rapidez de aprendizaje, la agilidad con el ordenador y la capacidad de mantener el orden son fundamentales.

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• Beckman Coulter - Diagnostics

  

  Customer Service Coordinator, WITS

  19 hours ago

  Getafe

  Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

• Talent

  

  CUSTOMER SERVICE OPERACIONES

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• Talent

  

  Teleoperador atención cliente en getafe

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• SwiftCruit

  

  ERP Functional Expert for Customer Services

  4 days ago

  Getafe

  Job Description Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Airbus Defence and Space is looking for a ERP Functional Expert for Customer Services to reinforce its internal SAP team, based in Spain (Getafe or Seville). You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS experts located in the four core countries. This position contributes to the service/project delivery by the ERP Competence & Delivery Center covering all our AD ERP platforms, with special focus on the Spanish national system and divisional system. Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes. Responsibilities • Provide support on the SAP systems of AD (including new solution S4 hana), implement enhancements & projects on this system taking into account the guidelines of Airbus Defence & Space to manage them., • SAP Standard mindset., • Integrate the SAP OTC/CS team with an open mindset to ensure excellent teamwork inside the DIGITAL organization and with the business (key) users., • Support the team in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements., • Proven functional skills in ERP SD/CS/PM., • Create the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements. Qualifications • This position requires a minimum of 7 years of experience in the SAP SD/CS/Services domain., • The candidate has to be fully customer and delivery oriented., • English on negotiation level., • Self-organized and ability to organize a workpackage., • Awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth., • Requires a security clearance or eligibility for clearance by the recognized authorities. Benefits • Vacation days and additional days-off along the year (+35 working days off in total)., • Attractive salary and compensation package., • Hybrid model of working when possible, promoting the work-life balance., • Collective transport service in some sites., • Health insurance, employee stock options, retirement plan, or study grants., • On-site facilities (free canteen, kindergarten, medical office)., • Possibility to collaborate in different social and corporate CSR initiatives., • Excellent upskilling opportunities and great development prospects in a multicultural environment., • Special rates in products & benefits. Company Details Company: Airbus Defence and Space SAU Employment Type: Permanent Experience Level: Professional Job Family: Digital Equal Opportunity & Diversity Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to At Airbus, we support you to work, connect and collaborate more easily and flexibly. xcskxlj Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. #J-18808-Ljbffr

• Airbus Defence and Space

  

  ERP Functional Expert for Customer Services

  5 days ago

  Getafe

  ppAirbus Defence and Space is looking for an bERP Functional Expert for Customer Services /b to reinforce its internal bSAP team /b, based in Spain (Getafe or Seville). You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS Experts located in the four core countries. This position contributes to the service/project delivery by the bERP Competence Delivery Center /b covering all AD ERP platforms, with special focus on the Spanish national system and divisional system. Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes. /p pCompany: Airbus Defence and Space SAU /p h3Your challenges /h3 ul liProvide support on the SAP systems of AD (including new solution S4 hana), implement enhancements projects on this system taking into account the guidelines of Airbus Defence Space to manage them. /li liSAP Standard mindset. /li liIntegrate the SAP OTC/CS team with an open mindset to ensure an excellent team work inside the DIGITAL organization and with the business (key) users. /li liSupport the team in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements. /li liProven functional skills in ERP SD/CS/PM. /li liSupport the creation of the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements. /li /ul h3Your boarding pass /h3 ul liThis position requires a minimum of 1‑3 years of experience in the SAP SD/CS/Services domain. /li liThe candidate has to be fully customer and delivery oriented. /li liEnglish on negotiation level. /li liSelf‑organized and ability to organize a workpackage. /li liThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. /li liThis position requires a security clearance or will require being eligible for clearance by the recognized authorities. /li /ul h3Which benefits will you have as Airbus employee /h3 ul liVacation days and additional days‑off along the year (+35 working days off in total). /li liAttractive salary and compensation package. /li liHybrid model of working when possible, promoting the work‑life balance. /li liCollective transport service in some sites. /li liBenefits such as health insurance, employee stock options, retirement plan, or study grants. /li liOn‑site facilities (among others): free canteen, kindergarten, medical office. /li liPossibility to collaborate in different social and corporate social responsibility initiatives. /li liExcellent upskilling opportunities and great development prospects in a multicultural environment. /li liSpecial rates in products benefits. /li /ul pEmployment Type: Permanent /p pExperience Level: Professional /p pJob Family: Digital /p pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. /p /p #J-18808-Ljbffr

• SwiftCruit

  

  Erp Functional Expert For Customer Services

  1 day ago

  Getafe

  Job DescriptionAirbus Defence and Space is looking for a ERP Functional Expert for Customer Services to reinforce its internal SAP team, based in Spain (Getafe or Seville). You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS experts located in the four core countries. This position contributes to the service/project delivery by the ERP Competence & Delivery Center covering all our AD ERP platforms, with special focus on the Spanish national system and divisional system. Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes.Responsibilities- Provide support on the SAP systems of AD (including new solution S4 hana), implement enhancements & projects on this system taking into account the guidelines of Airbus Defence & Space to manage them.- SAP Standard mindset.- Integrate the SAP OTC/CS team with an open mindset to ensure excellent teamwork inside the DIGITAL organization and with the business (key) users.- Support the team in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements.- Proven functional skills in ERP SD/CS/PM.- Create the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements.Qualifications- This position requires a minimum of 7 years of experience in the SAP SD/CS/Services domain.- The candidate has to be fully customer and delivery oriented.- English on negotiation level.- Self-organized and ability to organize a workpackage.- Awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.- Requires a security clearance or eligibility for clearance by the recognized authorities.Benefits- Vacation days and additional days-off along the year (+35 working days off in total).- Attractive salary and compensation package.- Hybrid model of working when possible, promoting the work-life balance.- Collective transport service in some sites.- Health insurance, employee stock options, retirement plan, or study grants.- On-site facilities (free canteen, kindergarten, medical office).- Possibility to collaborate in different social and corporate CSR initiatives.- Excellent upskilling opportunities and great development prospects in a multicultural environment.- Special rates in products & benefits.Company DetailsCompany: Airbus Defence and Space SAUEmployment Type: PermanentExperience Level: ProfessionalJob Family: DigitalEqual Opportunity & DiversityAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.at Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.#J-18808-Ljbffr

• Airbus Defence and Space SAU

  

  ERP Functional Expert for Customer Services

  2 days ago

  Getafe

  Job Description: Airbus Defence and Space is looking for a ERP Functional Expert for Customer Services to reinforce its internal SAP team, based in Spain (Getafe or Seville). You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS Experts located in the four core countries. This position contributes to the service/project delivery by the ERP Competence & Delivery Center covering all our AD ERP platforms, with special focus on the Spanish national system and divisional system. Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes. Your challenges: - Provide support on the SAP systems of AD (including new solution S4 hana), implement enhancements & projects on this system taking into account the guidelines of Airbus Defence & Space to manage them. - SAP Standard mindset. - Integrate the SAP OTC/CS team with an open mindset to ensure an excellent team work inside the DIGITAL organization and with the business (key) users. - Support the team in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements. - Proven functional skills in ERP SD/CS/PM - Support the creation of the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements. Your boarding pass: - This position requires a minimum of 1-3 years of experience in the SAP SD/CS/Services domain - The candidate has to be fully customer and delivery oriented. - English on negotiation level. - Self-organized and ability to organize a workpackage. - This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. - This position requires a security clearance or will require being eligible for clearance by the recognized authorities. WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE? At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits: - Vacation days and additional days-off along the year (+35 working days off in total). - Attractive salary and compensation package. - Hybrid model of working when possible, promoting the work-life balance - Collective transport service in some sites. - Benefits such as health insurance, employee stock options, retirement plan, or study grants. - On-site facilities (among others): free canteen, kindergarten, medical office. - Possibility to collaborate in different social and corporate social responsibility initiatives. - Excellent upskilling opportunities and great development prospects in a multicultural environment. - Special rates in products & benefits. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Defence and Space SAU Employment Type: Permanent ------- Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.