Bellboy

Mission: As a Bellboy, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service. Tailored Service: Assist with luggage and escort guests to their rooms. Drive guests around the resort using club cars. Provide information to guests regarding facilities, events, and services. Collaborate in any other task as assigned by the Front Office Manager.

Mission: As a restaurant Supervisor, you will design food and beverage experiences for our guests by providing friendly, efficient, and elegant service. Management: Coordinate the operation of the restaurant. Train the restaurant team on proper guest service practices in cooperation with the F&B managers. Complete tasks assigned by the Restaurant Manager or the F&B Manager. Tailored Service: Deliver superior food and beverage service and maximize guest satisfaction. Meet and greet guests, organize table reservations, and offer suggestions on menu and wine choices.

Mission: As a restaurant Supervisor, you will design food and beverage experiences for our guests by providing friendly, efficient, and elegant service. Management: Coordinate the operation of the restaurant. Train the restaurant team on proper guest service practices in cooperation with the F&B managers. Complete tasks assigned by the Restaurant Manager or the F&B Manager. Tailored Service: Deliver superior food and beverage service and maximize guest satisfaction. Meet and greet guests, organize table reservations, and offer suggestions on menu and wine choices.

Mission: As a restaurant Manager, you will design food and beverage experiences for our guests by providing friendly, efficient, and elegant service. Management: Coordinate daily restaurant management operations. Organize and supervise employees' shifts. Train the restaurant team on proper customer service practices in cooperation with the F&B managers. Communicate to the Chef any issues regarding food quality or special requests. Appraise employees’ performance and provide feedback to improve productivity.

Mission: As a Deluxe Collection Supervisor, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service. Management: Ensure that all services are carried out in a smooth and exceptional manner by the team. Monitor guest feedback and reviews, taking proactive measures to address any issues and continuously improve the guest experience. Collaborate with other departments, to ensure seamless guest experiences and resolve any service-related issues. Supervision: Identify training needs to develop and manage performance. Develop and implement strategies to enhance the overall guest experience, ensuring high levels of satisfaction and loyalty.

Mission: As a Spa Therapist, you will be the one to ensure unforgettable welcome and well-being treatment experiences for our guests. Tailored experience: Provide an elegant and friendly welcome to our guests demonstrating a high level of guest service and satisfaction. Deliver a variety of spa services (body treatment, massages, facials) according to the brand standards. Maintain a sense of harmony in the treatment room from the guest’s arrival onward.

NOTICE: A MANDATORY REQUIREMENT IS ENGLISH-SPEAKING (CONVERSATIONAL) AND SPANISH-SPEAKING (native or C1/C2). PLEASE DO NOT APPLY UNLESS YOU QUALIFY. - Job Title: Luxury Beauty Salon Facial and Body Treatments Technician (Bilingual English/Spanish) - Location: Valencia, Spain (border of Canovas and Russafa areas) - Employment Type: Full-time - Timing: Onboarding will occur the week of February 24th 2025. First day of operations will be March 3 2025. Our beauty salon is a luxury mid-sized establishment on the border of Canovas and Russafa. The vibe is upbeat, fun, social, and filled with music, positive energy, and smiles. We pride ourselves on creating an oasis of elegance and hospitality. We are hiring certified beauty professionals to deliver premium facial and body treatments in line with our luxury ethos. This role is ideal for experienced individuals passionate about beauty and client satisfaction and committed to maintaining the highest service standards. Key Requirements and Responsibilities Facial and Body Treatment Services Key Requirements - personal: - ***Must communicate in a conversational level of English and in fluent or native Spanish. This will be used every day on the job. Please do not apply for this position otherwise. - Must be high-energy, social, outgoing and extroverted. Must love to engage enthusiastically with both local and international customers from around the world. - Must be able (or willing to learn) to consistently upsell, cross-sell, and re-sell techniques to maximize customer loyalty and customer spend across our whole menu of services. Additional earnings for you are possible. Key Requirements - technical: - Minimum of one year experience in delivering high-quality esthetic treatments - Proficiency in massage techniques, exfoliation, and hair removal - Up-to-date knowledge of the latest trends in esthetic treatments - Familiarity with specialized equipment (like LPG) and techniques like wood therapy Responsibilities: - Conduct client evaluations and design personalized treatment plans - Execute a range of body and facial treatments - Maintain high levels of client satisfaction through exceptional service - Utilize communication and sales skills to recommend additional treatments and skincare products - Beyond esthetic treatments, deliver a fun and upbeat hospitality experience for each customer from their arrival to departure. Customer Experience: - Deliver a five-star customer experience, ensuring each guest feels welcomed, relaxed, and valued. - Maintain a cheerful and approachable demeanor, offering personalized recommendations and follow-up care advice. - Handle client concerns or requests with politeness and professionalism. Sales and Product Knowledge: - Advise clients on suitable treatments and at-home care products. - Upsell higher-level services, or cross-sell additional services and retail products to enhance customer satisfaction and meet revenue goals. Operational Excellence: - Maintain treatment rooms to the highest hygiene and organizational standards. - Ensure compliance with health and safety protocols at all times. - Prepare and manage tools, equipment, and supplies to ensure a seamless workflow Collaboration and Training: - Work collaboratively with the salon team to support a harmonious workplace. - Participate in ongoing training to stay updated with the latest techniques and trends in facial and body treatments. Qualifications and Skills: Experience - Minimum 1+ years of experience in a high-end salon, spa, or wellness center specializing in facial and body treatments. Certifications - Certificate in Beauty Therapy or equivalent qualification in skincare and bodywork. Language Proficiency - Fluent in Spanish and conversational English (daily use). Knowledge of additional languages is a plus. Preferred Candidate Profile - Spanish nationals or Schengen residents to match the cultural and linguistic needs of our clientele. Personal Qualities - Cheerful, confident, polite, social, and engaging personality. - Strong sense of hospitality, ensuring guests feel at ease. - Professional attitude, with a commitment to exceeding client expectations. Technical Skills - Proficiency in using advanced beauty equipment and tools. - In-depth knowledge of skincare products and their applications. - Expertise in various massage techniques and body therapies Additional Requirements - Ability to work flexible hours, including Saturdays and holidays, as required by the salon’s schedule. - Strong organizational skills and attention to detail to manage client appointments effectively. Will use salon software system to maintain detailed notes on all customers. - Sales experience in promoting treatments and retail products is advantageous. Benefits - Competitive Compensation: Attractive salary with performance-based bonuses. Salary 14.000 - 16.000 gross yearly. - Professional Growth: Access to continuous training and certification programs. - Luxurious and Fun Work Environment: Join a sophisticated, high-end salon that values both staff and client satisfaction. - Team Culture: Be part of a collaborative and supportive team that celebrates success. Application Process If you meet the above qualifications and are passionate about delivering exceptional beauty services, please submit your CV, cover letter, and portfolio. Shortlisted candidates will be invited for a video interview in English, followed by a practical demonstration of skills. If you possess the required skills and experience, and you're enthusiastic about joining our team, we'd love to hear from you!