Community manager - bypichon

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role: We are currently looking for a talented and dynamic LATAM Sales Manager based in Madrid to join our team, to promote and sell to Leisure and Group market in the geographic region of Mexico and LATAM representing Four Seasons Hotel Madrid. The purpose of this position is to uncover, prospect and secure Leisure and Group business, in accordance with the objectives established in the Marketing Plan and ensure that all sales quotas are met. What you will do: Execute all sales efforts, including responding to general inquiries and client requests in a timely manner. Maintain an active trace/follow-up system on all personal sales calls. Actively solicit and book group and transient business from various sources of leads. Conduct all sales-related interactions with the highest level of professionalism, maintaining Four Seasons standards. Coordinate and confirm customer events, sales appointments, site visits, and Fam Trips. Develop creative and attractive presentations for potential clients. Develop and execute strategic projects for Mexico and LATAM to increase volume and profitability in both segments. Delegate property tours to meeting planners, travel agents, and potential clients, while maintaining clear communication with the Sales Team. Pre-plan special inspections, pre-planning trips, and program execution as needed. Collaborate with Conference Services and Catering to execute confirmed programs and ensure all stakeholders are fully informed for timely action. Negotiate contract terms to maximize profitability while meeting client needs. Utilize account management systems effectively, meeting Four Seasons standards, and maintain deep knowledge of local and regional competitors. Meet annual sales targets and ensure monthly sales activities are planned and achieved. Provide input on the marketing plan and budget. Promote and sell to group and leisure markets in the assigned region through direct client engagement, phone and in-person sales, trade shows, and networking events. Align group bookings and sales activities with transient demand to optimize RevPAR. Collaborate closely with Sales, Marketing, and Revenue teams to achieve budgeted sales goals, What you bring: 3 to 5 years of experience in luxury hotel sales, ideally as a Sales Manager or in a similar role. Strong verbal and written communication skills, with confidence in virtual and in-person presentations. Familiarity with Salesforce, Opera, and/or other CRM systems. Working knowledge of hotel operations and revenue management. Strong attention to detail and a service mindset tailored to high-expectation clients. Flexibility to work variable hours based on business needs, including travel. Independent judgment and discretion in decision-making, with the ability to handle confidential information appropriately. Ability to take ownership of tasks and follow through on additional responsibilities assigned by leadership. A degree in Hospitality Management is preferred but not required with relevant experience. A collaborative and guest-focused attitude aligned with Four Seasons standards and culture. A passion for delivering luxury service and exceeding expectations. Motivation to bring your unique personality and style to the role while upholding brand values. Desire to be part of a supportive team that values excellence and creativity. ***We are looking for a candidate with Europe work permit, dual European nationality will be an asset. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Department: Sales Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

¡Únete a nuestro equipo y revoluciona la forma de conectar en Madrid! ¿Te apasiona el paid media y quieres usar tus habilidades para conectar a personas de entre 18 y 45 años a través de experiencias inolvidables? Estamos buscando a un especialista en Paid Media para nuestra empresa de eventos y experiencias en Madrid. Queremos a alguien proactivo, creativo y con ganas de unirse a un equipo que busca conectar a personas locales y recién llegadas a la ciudad a través de eventos sociales, culturales, deportivos, en la naturaleza y de ocio nocturno. Si dominas las campañas en TikTok, Instagram, Google y Meta, y te entusiasma la idea de trabajar por objetivos para posicionar a nuestra marca como la líder en Madrid y expandirnos a otras ciudades, ¡este es tu lugar! ¿Qué buscamos? * Experiencia demostrable en la gestión y optimización de campañas de paid media. * Conocimiento profundo de Meta Ads y Google Ads. * Manejo de herramientas de análisis y SEO como Metricool y Semrush. * Experiencia con Pixel API y API de conversiones de Meta para una medición precisa. * Experiencia con plataformas de email marketing como Brevo o Mailchimp. * Habilidad para analizar a la competencia y crear estrategias que nos hagan destacar. * Nivel de inglés intermedio o avanzado. ¿Qué harás con nosotros? * Desarrollar, implementar y gestionar campañas de paid media en múltiples plataformas. * Analizar métricas clave, optimizar el rendimiento y asegurar el retorno de inversión (ROI). * Colaborar de cerca con el equipo para alinear las estrategias de paid media con los objetivos generales de la empresa. * Coordinar tareas y proyectos de manera fluida y eficiente con el resto del equipo. * Adaptar las campañas en tiempo real basándote en los datos y las métricas de rendimiento. ¡Demuestra tu talento! Nos gustaría ver tu habilidad en acción. Por eso, como parte de nuestro proceso de selección, te enviaremos un pequeño reto práctico donde podrás demostrar tus conocimientos y creatividad. Este ejercicio nos ayudará a entender tu forma de trabajar y cómo te enfrentarías a los desafíos del día a día. Si crees que tienes el talento y la energía para revolucionar la escena social de Madrid, envíanos tu CV, una carta de presentación donde nos cuentes por qué te identificas con nuestra marca y el sector de eventos, y muestras de tus trabajos anteriores. ¡Queremos conocerte!

No buscamos a alguien para “llevar redes”. Buscamos a alguien que entienda marca, cree contenido que venda y lance campañas que funcionen. Responsabilidades principales: Diseñar y ejecutar campañas de lanzamiento y estrategias de ventas. Crear Stories y carruseles enfocados en producto, conversión y comunidad. Automatizar los Reels que te entregara el coordinador audiovisual junto a 3 creadores de contenido en Metricool. Lanzar y optimizar Ads con contenido UGC. Coordinar y dirigir a la creadora de UGC, alineando las campañas con los objetivos de la empresa. Mantener la comunidad activa con interacción constante. Diseñar y ejecutar campañas de Ads multicanal utilizando todas las herramientas disponibles. Responder mensajes directos. Requisitos deseados: Creatividad y pensamiento estratégico. Pasión por el marketing digital y las comunidades online. Experiencia en campañas pagadas y contenido UGC. Proactividad y capacidad de adaptación en un entorno dinámico. Requisitos: Experiencia real creando contenido para marcas. Saber escribir buen copy: claro, sucio, divertido o agresivo según el momento. Experiencia creando comunidades y respondiendo a los clientes. Dominar herramientas como: Metricool, Canva, Figma, ChatGPT, Midjourney, DALL·E, CapCut o similares. Haber lanzado campañas de Ads con enfoque en conversión. Entender qué mueve a alguien a pedir comida con solo ver un vídeo. Modalidad de trabajo: • Freelance (autónomo) • Pago mensual fijo + bonus por campañas con rendimiento., • Trabajo remoto, pero necesario estar en Madrid, para asistir a reuniones o grabaciones. ¡Envíanos tu portafolio para poder valorar!