Hotel / Restaurant & Bar•51-250 empleados
En JOB TODAY desde julio, 2019
Kimpton Vividora Barcelona, located in the Gothic Quarter brings the boutique hotel concept created in the US by Kimpton in 1981, with 156 rooms and 3 outlets designed to provide the Kimpton experience to our guests.
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2 ofertas activas
What’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: • Be the warm welcome that kicks off a memorable guest experience! • Support the Front Office Supervisors in all required tasks. • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. • Handle cash and credit transactions. • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. • Take pride in your appearance and place as a brand ambassador. • Always know what events and activities are on the day’s schedule. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Uniform and laundry service. • Meals whilst on duty. • Cool work environment and lots of fun!
What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You’ll report to the Restaurant Manager. Your day-to-day Create a warm welcome to everyone and set the tone for each guest’s experience. Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. Ensure that food and beverages are well stocked. Ensure overall cleanliness and maintenance of the working area. Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. Work with your restaurant and kitchen colleagues to offer a seamless food service. Assess customers’ needs and preferences and make recommendations. Report and follow up on maintenance and repairs and for the cleanliness of the bar. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Supervise the pool area to make sure every guest is following the stated rules and there are no issues. What we need from you 2+ years’ experience working within hotel/restaurant. Bachelor’s degree in hospitality or related field. Must be fluent in Spanish and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, team-worker and with passion for service. What to expect from us · Discounted international room rates. · Room for professional growth in one of the largest hospitality companies. · Training programmes and access to IHG’s training tool. · Uniform and laundry service. · Meals whilst on duty. · Private health insurance discount. · Kimpton Benefits: our platform with exclusive discounts for employees. · Cool work environment and lots of fun! 😊
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Ben jij ondernemend, geniet je van uitdagingen, en heb je een vlotte babbel? Dan is deze functie perfect voor jou! Solliciteer nu als verkoopmedewerker en wij leren je de rest. Wat je gaat doen: Verkoop en klantbeheer: Verkoop telefonisch energiecontracten die bijdragen aan duurzaamheid. Bel bestaande klanten om hen (aanvullende) diensten of producten aan te bieden en klanten met aflopende contracten een aantrekkelijk verlengingsaanbod te doen. Service naar verkoop vertalen: Leer hoe je onze diensten kunt omzetten naar sales. Training en groei: Krijg de benodigde opleiding bij ons bedrijf, Besteadvies, dat speciaal gericht is op Nederlanders die alert zijn en niet zomaar alles geloven. Wat wij bieden: Lage kosten, hoge kwaliteit: Ons doel is om Nederlanders die kritisch zijn en niet teveel willen betalen, van dienst te zijn met essentiële producten. Lucratieve commissies: Verdien een salaris van €2000,- tot €7500,- per maand, afhankelijk van je sales. Training en coaching: Wij bieden training en coaching voor jouw sociale en persoonlijke ontwikkeling en doorgroeimogelijkheden. Gezellige werksfeer: Een fijne en leuke werkomgeving. Wat we van jou verwachten: Taalvaardigheid: Een goede beheersing van de Nederlandse taal. Beschikbaarheid: Of je nu fulltime of parttime beschikbaar bent, je blijft energiek en positief, zelfs in moeilijke situaties. Vaardigheden: Je beschikt over communicatieve en commerciële vaardigheden, streeft naar het beste, en wilt graag beloond worden voor je inspanningen. Interesse of op zoek naar ander werk? Neem contact met ons op! Dienstverband: Fulltime, Parttime, Freelance/zzp Salaris: €2.000,00 - €7.500,00 per maand Werklocatie: Fysiek in Barcelona Werkuren: 20 - 40 uur per week, maandag tot vrijdag Aanvullende vergoedingen: Bonusregeling Arbeidsvoorwaarden: Flexibele werkuren Stuur ons je sollicitatie en word onderdeel van ons enthousiaste team!
Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you! OUR CLIENT: Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence. YOUR FUNCTIONS: In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email. - Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. POSITIONS REQUISITES: Formación: Bachillerato Idiomas: Holandés: C2 Conocimientos: customer serivce What we need from you: - Fluency in Dutch and English is a must. - Previous customer service experience would be an asset, preferably in a hospitality or tourism environment. - Excellent communication and interpersonal skills. - Strong problem solving skills and proactive approach to customer satisfaction. - Ability to multi-task and prioritise responsibilities in a fast-paced environment. - Proficient in basic computer applications (e.g. Microsoft Office, reservation systems). YOUR BENEFITS: What we offer: - Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards) - Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month. - Saturdays from 9am to 7pm and Sundays from 10am to 5pm. - Salary: 22.000 gross euros yearly + 2K more of bonus. - Well located offices in Barcelona (between Llacuna and Bogatell)
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja? Buscamos TELEOPERADORES DE ATENCION AL CLIENTE en el sector bancario, para una importante empresa ubicada en BARCELONA. Las Funciones a realizar son: *Atención telefónica para resolución de dudas e incidencias en el sector bancario. *Experiencia previa en puesto similar, mínimo 6 meses - 1 año *CATALAN, OBLIGATORIO. *Agilidad en sistemas informáticos *Poder de comunicación *Disponibilidad para incorporarse de manera inmediata *Salario: 9,10 euros brutos la hora *Jornada completa de lunes a domingo, librando dos dias a la semana *Formación Online: 5 días del 12.08-19.05 (festivo 15.08 no se imparte formación). Horario de 9:00 a 16:00hrs. *FECHA DE INCORPORACIÓN: 20/08/2024 *CONTRATO TEMPORAL: del 20/08 al 20/10
Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you! OUR CLIENT: Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence. YOUR FUNCTIONS: In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email. - Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. POSITIONS REQUISITES: Formación: Bachillerato Idiomas: Holandés: C2 Conocimientos: customer serivce What we need from you: - Fluency in Dutch and English is a must. - Previous customer service experience would be an asset, preferably in a hospitality or tourism environment. - Excellent communication and interpersonal skills. - Strong problem solving skills and proactive approach to customer satisfaction. - Ability to multi-task and prioritise responsibilities in a fast-paced environment. - Proficient in basic computer applications (e.g. Microsoft Office, reservation systems). YOUR BENEFITS: What we offer: - Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards) - Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month. - Saturdays from 9am to 7pm and Sundays from 10am to 5pm. - Salary: 22.000 gross euros yearly + 2K more of bonus. - Well located offices in Barcelona (between Llacuna and Bogatell)
ABOUT OUR CLIENT A leading company providing services to the largest companies in various sectors, including telecommunications, finance, healthcare, retail, public administration, digital natives, among others. RESPONSIBILITIES Handling incidents through a ticketing system (no calls, chats, or emails). REQUIREMENTS AND SKILLS - 2 years of experience as technical support in contact center campaigns (this is NOT an IT Support role). - C1 level English. - Experience in Beta advertising and training in Google Adwords is a plus. WE OFFER - Contract Type: 3 months with ETT, extendable for another 3 months, and then transition to a permanent position with the company. - Work Hours: Monday to Friday from 10 am to 6 pm or from 10:30 am to 7 pm - Modality: 100% on-site in Barcelona. Gran Via de les Corts Catalanes, 866-872 Barcelona, 08018. Salary Package: 22K + 10% variable. Immediate Start: Training under contract begins on 29/07.
lILUNION Facility Services ofrece calidad y excelencia en los servicios que ofrece a sus clientes, apostando por la innovación, la sostenibilidad, y respeto al medioambiente y al entorno. Precisamos incorporar a auxiliares de Parking para importante cliente de Parkings situados en la ciudad de Barcelona. Funciones: 1. Realizar rondas durante todo el día por 8 parkings para verificar que todo este correcto 2. verificar puertas de parkings cerradas, cajeros con tickets, garita cerrada y correcto, que este todo lo que es el programa de centralización funcionando correctamente. 3. Control de las barreras Valorable estar en posesión del Certificado de Discapacidad igual o superior al 33%. Requisitos: - IMPRESCINDIBLE CARNÉ DE CONDUCIR - Disponibilidad horaria completa. - Experiencia en parkings o puestos similares. - Flexibilidad para realizar otros parkings en Barcelona. Horario: Horario rotativo (mañana, tarde, noche), jornada de 40h/semana De lunes a domingo según cuadrante con los descansos correspondientes Salario: Según convenio de outsourcing 40 h/sem son 1147€ brutos/mes por 14 pagas - Plus festivos - Plus nocturnidad Contrato: Eventual