JOB TODAY logo

German Customer Service - Recruitment Agency

Servicio al Cliente

5 octubre 2025283 vistas

💬 Customer Service Agent – German Speaker 🇩🇪
📍 Barcelona (Hybrid) | 💼 Full-time
🌟 About the job
Already living in Barcelona and looking for a stable job in an international company? 🌍
We’re looking for a German-speaking Customer Service Agent to join a friendly and multicultural team!
You’ll support customers with credit and debit card inquiries — blocking lost cards, checking transactions, and ensuring data security. No sales, just accurate and professional customer care.
🧭 What you’ll do

  • Handle calls and emails from German-speaking customers 🇩🇪
  • Block or unblock cards and verify identities
  • Manage simple claims and explain next steps clearly
  • Ensure all sensitive data is handled securely
    👩‍💻 What we’re looking for
    ✅ Native or fluent German (C2)
    ✅ Good level of English (B2)
    ✅ Living in or near Barcelona
    ✅ Reliable, detail-oriented, and empathetic
    ✅ Previous customer service experience is a plus
    🏡 Work setup
  • Hybrid position
  • Training (first 5 days): 100% in-office (Mon–Fri, 9:00–17:30)
  • After training: Mainly office-based, with some shifts (Sundays & late nights) done remotely
    ⏰ Schedule & Training
  • Paid training (5 days, Mon–Fri)
  • Shifts: Monday–Sunday between 8:00 and 24:00
  • Flexible contracts from 12h to 39h/week
  • Sundays and late-night shifts (after 22:00) will be remote
    💰 Salary & Benefits
    💶 Base salary + monthly performance bonus Full-time (39h/week): €1,800 + €200 bonus
    💳 Meal & transport cards (tax-free)
    🩺 Private health insurance
    ☕ Free fruit & coffee at the office
    📚 Free weekly Spanish lessons
    📈 Growth and promotion opportunities
    ⚡ Extra Compensation
    +€2.50/hour for late shifts (22:00–24:00)
    +€14 gross for each Sunday worked
    ✨ Why you’ll love it
    🌈 Work in a multicultural, people-first environment
    🏙️ Live and grow your career in Barcelona
    🚀 Join one of Europe’s top communication projects
    👉 Apply now and become part of our amazing German-speaking team in Barcelona! 🇪🇸
  • Experiencia
    No se requiere
  • Idiomas
    Alemán – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Salario
    desde 2.000 € mensual
  • Extras
    Ticket restaurant, transport...

pin iconRambla del Poblenou, Sant Martí, Barcelona

icon
Agente de Atención al ClienteBarcelona

Empresa de reclutamiento • 1-10 empleados

En JOB TODAY desde julio, 2024

"Conectamos empresas con talento excepcional y a personas con oportunidades únicas"

María P. avatar icon
María P.Activo hace 11 minutos
¿Estás contratando?

Publica una oferta y contrata

Contratar Ya

Más ofertas de esta empresa

Ofertas similares