Night Manager (36H) 5* Hotel (High English)

Servicio al Cliente

26 septiembre 2024203 vistas

We are hiring in Boho Club: Night Auditor/Receptionist
Key requirements:
  • Education: Finance / Customer Service/Front Office/ Hospitality
  • Professional category: Front Office Receptionist/ Auditor Night
  • Experience: not necessary, at least 1 year
  • Opera Cloud
  • Languages:
    English: Professional level
    Spanish: Professional level
    Other languages (French, Deutsch, Russian, Arabic will be a plus)

Job description:
  • Welcome and greet guests by providing friendly, efficient and courteous service
  • Perform check-in, check-out and payment transactions
  • Answer phone calls. Answer, screen and forward incoming phone calls
  • Receive, sort and distribute mail/daily deliveries
  • Manage complaints, arrival, departure and rest functions
  • Provide information to guests about facilities, events and services
  • Maintain a high level of personal hygiene and appearance
  • Reception and classification of the daily mail
  • Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
  • Direct visitors to the appropriate person and office
  • Provide basic and accurate information in person and by phone/email
  • Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes)
  • Order receiving supplies and maintain a stock inventory
  • Update calendars and schedule meetings
  • Arrange travel and accommodation, and prepare vouchers
  • Maintain up-to-date records of expenses and office costs
  • Perform other administrative receptionist duties such as filing, photocopying, and transcribing Your main qualifications/skills
  • Enthusiastic with a friendly personality
  • Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment
  • Proficiency in Microsoft Office
  • Customer service and professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Experiencia
    Se requiere
  • Idiomas
    Español – Experto
    Inglés – Experto
  • Jornada
    Completa
  • Horario
    lunes a domingo
  • Salario
    1.500 € – 1.700 € mensual
  • Extras
    Tips
  • Inicio
    Incorporación inmediata

pin icon144 Urbanización Lomas de Río Verde, 29602, Marbella

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Servicio al ClienteMarbella

Restaurante y Hotel • 51-250 empleados

En JOB TODAY desde mayo, 2022

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Araceli C (HR Boho Club) avatar icon
Araceli C (HR Boho Club)Activo hace 3 días

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