Waiter | Seafood and Champagne Bar

We are hiring! ** Sumiller** Reports to: Restaurant Manager Responsible for: Developing an excellent service to customers Job Requirements: Education in: Hospitality/ Turism Experience: Minimum 2 years Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club Bring an excellent experience to customers To participate in the development of the department and restaurant with the Management Team Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Control and lead the service of the assigned rank together with the assistant Guarantee the correct assembly and disassembly of the rangeBe able to recommend and adapt the courses to the customer Defend our menu by the full knowledge of each dish and their ingredients Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergiesEnsure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review customers procedures and update accordingly Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations Optimize, as far as possible, the waste of resources People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realizedBe aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs ¿Eres un apasionado del mundo del vino? 🍷 En Boho Club abrimos proceso de selección para el puesto: Ayudante de Sumiller Buscamos a una persona con formación y experiencia en vinos, con muchas ganas de aportar conocimiento y crecer profesionalmente. Orientada a dar siempre el mejor servicio tanto al cliente como al equipo. Requisitos del puesto de trabajo: Educación en Hostelería / Turismo Estudios especializados de sumiller (*Muy valorable: WSET Conocimientos básicos de cocina, maridaje y coctelería Experiencia: Mínimo 2 años Idiomas: Inglés Avanzado/Profesional Español Avanzado/Profesional Muy valorable otros idiomas Principales funciones y objetivos del puesto: Ser una persona responsable y resolutiva Tener habilidad para las relaciones interpersonales Garantizar un buen servicio y atención al cliente Polivalente y dispuesto ayudar en todo al equipo Buena presencia e imagen cuidada Excelente capacidad organizativa y de planificación Trato profesional Formar parte e integrarse en la oferta al cliente de una experiencia gastronómica al completo Altos estándares de servicio en mesa Colaboración y comunicación con el equipo Ofrecemos Contratación de larga temporada Jornada completa. Dos días de descanso Jornadas laborales de 8 Horas en servicio de almuerzo o cenas Plan de formación y desarrollo profesional Salario emocional alto. Buen ambiente de trabajo Otros: Esta descripción del puesto de trabajo sirve como guía y puede modificarse en función de las necesidades cambiantes de la empresa

Hey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our mission of reaching new heights. Excited to make a mark in the culinary landscape? So are we! Tasks - Oversee the restaurant’s dining area, ensuring all guests receive impeccable service and a memorable dining experience. - Coordinate with the kitchen staff to ensure timely preparation and delivery of food, managing any special requests or dietary restrictions with attention to detail. - Manage table allocations and reservations efficiently, optimizing seating to enhance guest satisfaction and restaurant capacity. - Develop and maintain a deep understanding of the menu offerings, including ingredients, preparation methods, and recommended pairings, to provide expert advice to guests and staff. - Handle guest inquiries and resolve any issues with diplomacy and professionalism, ensuring every guest leaves Cascada Marbella with a positive experience. - Participate in inventory management, including the oversight of dining supplies and the suggestion of orders as needed. - Collaborate with the management team to refine service procedures, menu offerings, and special promotions or events. Requirements - Proven experience as a head waiter, or similar role in a high-end restaurant or hospitality setting. - Exceptional customer service skills and the ability to create a welcoming and refined dining atmosphere. - Fluent in English and Spanish, with excellent verbal communication skills to cater to an international clientele. - Knowledgeable about food and beverage, with the ability to make recommendations and answer questions regarding the menu. - Ability to work under pressure and manage busy dining periods with efficiency and grace. Are you a passionate foodie looking to work in a dynamic culinary environment? Join us at Cascada Marbella as Head Waiter and be part of our exciting gastronomic journey!

Andala Marbella is the hottest new Restaurant opening of the year with multiple 5 Star reviews - Venga juntar con Nuestro equipo!