Junior Maintenance Technician (On Site)
18 hours ago
Barcelona
About Impress We believe everyone deserves a smile that makes them happy! 😃 Since 2019, we have been offering high-quality invisible orthodontic care with cutting-edge technology. Now present in 8 countries with over 140 clinics, our mission is to improve the health and quality of life of our patients worldwide. 🌍 We are looking for a Junior Technician to support incident management and maintenance across our entire network: clinics in Europe and the USA, our factory, and our Headquarters in Barcelona. What will your day-to-day look like? 🦷😁 • Receive and manage maintenance incidents reported by clinics, factories, and offices., • Coordinate and plan the execution of preventive and corrective maintenance with external vendors (HVAC, electricity, plumbing, pest control, locksmiths, etc.)., • Monitor work orders and verify that technical specifications and agreed-upon deadlines are met by providers., • Record and update information regarding incidents and actions taken within our internal tools., • Review invoices received and transfer them to the billing department. Minimum Requirements🏥🤗 • Previous experience in customer service., • Previous experience in incident management., • Strong learning capacity and ability to work in a team., • Proactive, methodical, decisive, and dynamic personality., • Proficiency in office software at a user level., • Schedule: Flexibility is required. There are no night shifts, but the workday may occasionally extend until 7:00 PM (19:00h) due to meetings with US vendors (time differences of up to 8 hours) or specific interventions at the office. Preferred Qualifications: • Vocational Training (Associate Degree) in Maintenance, Electricity, HVAC, or similar., • 1–2 years of experience (or internships) in multi-technical maintenance, ideally in retail, offices, hospital environments, or clinics., • English language proficiency (international environment). Important Note on Working Hours: It is essential that candidates have schedule flexibility. While night shifts are not required, there will be specific times when coordination with US-based providers is necessary (with time differences of up to 8 hours depending on the zone). Consequently, the workday may occasionally extend until 7:00 PM. This same flexibility applies to occasional on-site interventions at the office. What We Offer 🙋 ♀️🙋 ♂️: • Unique working conditions as part of an international and multicultural team. 🌍, • Cutting-edge technology., • Incentive program linked to KPIs., • Benefits related to our treatments, aligners, and products., • Modern, fully renovated dental centers., • Career development opportunities and room for growth. 📈