Operations Assistant - Málaga Atalaya Residence - XIOR STUDENT HOUSING - Málaga

Experiencia mínima de 3 años en puesto similar en hoteles de 4. Concomientos de Restauración y operativa hotelera.

We are looking for Customer Support Representatives with a proficient level of Finnish and an advanced level of English to work in our offices in Málaga. As a customer service specialist, your daily responsibilities will include: • Communicate friendly and efficiently with the customers and provide relevant information, • Offer specialized customer support through written and phone communication, • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner, • Meet and exceed our customer service quality goals, compliance regulations and productivity targets, • Create amazing customer experience that people value and we are proud of, • Be responsible to follow the direction of management and provide feedback REQUIREMENTS: Finnish - Native or bilingual. English - Advanced (B2-C1) Customer service experience. OFFER: Permanent full-time contract. Comfortable working hours. Competitive salary. Career opportunities. Additional Benefits Include: • Bring a Friend Program: Recommend friends and earn through our referral program., • Language Learning: Dive into fun language courses like Italian and French., • Vibrant Employee Experience: Join weekly activities to enhance team spirit and workplace enjoyment., • Exclusive Discounts: Take advantage of deals on technology and more., • Career Growth: Discover genuine advancement opportunities within a company that prioritizes your future. Join Our Team and Make a Difference! Your adventure starts here! Create your best moments. Join #FoundeverLife!

Alguien llega por primera vez a la oficina de Málaga sin experiencia en ventas, solo con ganas de aprender y mejorar. Lo que encuentra no es un trabajo cualquiera, sino un equipo que apuesta por las personas y una formación remunerada que le enseña desde cero cómo explicar coberturas, resolver dudas y asesorar con seguridad. Con un horario estable de tarde, objetivos alcanzables y comisiones sin techo, cada día se convierte en una oportunidad de crecimiento. Cada llamada es un cliente que busca tranquilidad y alguien que pueda guiarle con claridad. Poco a poco, ese alguien descubre que la clave no era saber de telecomunicaciones, sino tener motivación, buena comunicación y constancia. Lo demás se aprende. ¿QUÉ TE OFRECEMOS? • Oficinas ubicadas en pleno centro de Málaga (Calle Alonso de Palencia 22), • 30 horas semanales de Lunes a Viernes en turno de tarde (15:00 a 21:00)., • Formación previa (remunerada) en horario de mañana + contrato indefinido, • Un equipo cercano y objetivos alcanzables (COMISIONES SIN LIMITES), • Objetivos alcanzables y posibilidad de desarrollo. NUESTRAS COMISIONES SON SIN TECHO. ¿QUÉ BUSCAMOS? • Motivación, claridad al comunicar y constancia., • Interés por el mundo de las ventas., • Incorporación completa e inmediata. Si te apetece crecer en un sector estable ¡queremos conocerte! Requisitos mínimos: • Ganas de aprender, • Pasión por las ventas, • Adaptación al producto, • Compromiso

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative at either our Barcelona, Malaga or Valencia office (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained - Provide cover for other Agents in their absence, either within the same team or across teams - Understand and comply with administrative duties including holiday, sickness and overtime - Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Dutch and are fluent in English - Have 1 year working experience in Customer Service - Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration - Have good disposition to work in a customer service environment - Can take ownership and progress calls to resolution or to escalate call to resolution - Experience in the automotive industry - Have working experience with electric vehicles or possess your own Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract: Monday to Friday rotative 08:00 to 18:00 - Salary 22 000 euros gross/year + up to 2,000 euros gross/year in bonus - Central location at either our Barcelona, Malaga or Valencia office - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you! At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1706932

¿Quieres formar parte de un proyecto real, con impacto, crecimiento acelerado y libertad para construir? Consultoría especializada en Revenue Management hotelero con alta evolución y gran demanda de servicios busca a la persona que lidere nuestro departamento comercial desde cero . Este no es "otro puesto de ventas". Es una posición estratégica , un pilar clave para el futuro de la compañía. Queremos a alguien con ambición, capacidad de generar negocio y mentalidad de escalado. Buscamos incorporar un Director/a de Ventas y expansión con experiencia en el sector turístico-hotelero y fuerte orientación comercial para liderar la captación de clientes mercados estratégicos. Requisitos - Experiencia mínima de 2 años en roles comerciales dentro del sector hotelero, turístico o tecnológico (Hospitality Tech, PMS, RMS, Venta directa, OTA, etc.). - Conocimiento del sector tecnológico y hoteles: reservas, ventas, distribución, revenue o similares. - Capacidad demostrable para captar clientes B2B y gestionar procesos de negociación. - Habilidades de comunicación excepcionales, tanto en reuniones presenciales como online. Beneficios - Salario fijo competitivo. - Bonus por objetivos sin límite. - Contrato indefinido y proyección real dentro de la compañía. - Formación continua en Revenue Management, comercial y tecnología aplicada al sector hotelero. - Ambiente de trabajo cercano, dinámico y orientado a la excelencia. - Participación en proyectos con hoteles de alto nivel. - Flexibilidad y posibilidad de modalidad híbrida / remoto.

¿Quieres formar parte de un proyecto real, con impacto, crecimiento acelerado y libertad para construir? Consultoría especializada en Revenue Management hotelero con alta evolución y gran demanda de servicios busca a la persona que lidere nuestro departamento comercial desde cero . Este no es "otro puesto de ventas". Es una posición estratégica , un pilar clave para el futuro de la compañía. Queremos a alguien con ambición, capacidad de generar negocio y mentalidad de escalado. Buscamos incorporar un Director/a de Ventas y expansión con experiencia en el sector turístico-hotelero y fuerte orientación comercial para liderar la captación de clientes mercados estratégicos. Requisitos - Experiencia mínima de 2 años en roles comerciales dentro del sector hotelero, turístico o tecnológico (Hospitality Tech, PMS, RMS, Venta directa, OTA, etc.). - Conocimiento del sector tecnológico y hoteles: reservas, ventas, distribución, revenue o similares. - Capacidad demostrable para captar clientes B2B y gestionar procesos de negociación. - Habilidades de comunicación excepcionales, tanto en reuniones presenciales como online. Beneficios - Salario fijo competitivo. - Bonus por objetivos sin límite. - Contrato indefinido y proyección real dentro de la compañía. - Formación continua en Revenue Management, comercial y tecnología aplicada al sector hotelero. - Ambiente de trabajo cercano, dinámico y orientado a la excelencia. - Participación en proyectos con hoteles de alto nivel. - Flexibilidad y posibilidad de modalidad híbrida / remoto.

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Spain (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role will be responsible for Southern Spain , and it is welcome to work remote in Sevilla or Málaga . Your Job You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in Southern Spain. You will oversee the onboarding process of new partners and build long-term, successful business relationships. You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program. You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development. You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence. You will create accurate sales forecasts and define actionable strategies to ensure business targets in Spain are achieved. Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise. You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting. Valuable knowledge and existing relationships within Partners and MSSP in Spain will be considered a strong asset for this role. Your Profile You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services. You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes. Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders. You have relevant experience in dealing with sales partners and distributors in Spain and have been able to successfully develop partners strategically and economically. You are an excellent communicator and interact confidently and professionally with partners and customers. You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations You bring a winning personality and thrive in an international, fast-paced environment. You have an excellent knowledge in Spanish and at least a B2 level of English, both spoken and written. You are driven by your own achievements and pursue your quarterly goals with passion and accountability. You are highly organized and know how to prioritize tasks to support the growth and success of the Hornetsecurity Group. Your Benefits A dynamic and growing cybersecurity company with a strong market presence. A competitive salary with a performance-based bonus structure. Career development opportunities in a fast-paced, international environment. Home-Office Option and flexible, trust-based working time. Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised. Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs. Unlimited contracts – we’re looking for hornets to grow long-term with us. Referral Bonus: we pay 1500€ for each referral who is successfully hired by us! And, of course, the usual standards such as development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code and much more. Join us and be a key player in taking Hornetsecurity’s growth in Spain to the next level!